Online EPF Withdrawal facility has been one of the long-pending requests from the EPF members. At present, the turn around time to settle EPF withdrawal claims is around 30 days. In some cases, it goes beyond 30 days.
Online PF withdrawal facility can end the tedious paper work that it presently needs and make the process a lot simpler for EPF members. The EPFO has been planning to launch the online PF withdrawal facility for the last one year or so.
Good news is finally out.. Today, EPFO has released a press notice that henceforth all EPF Member’s who have activated their UAN and seeded their KYC (Aadhaar) with EPFO will be able to apply for below claims through employees UAN interface / portal directly ;
- PF Final Settlement (Full PF withdrawal)
- Pension Withdrawal Benefit (EPS withdrawal) &
- PF Part Withdrawal (PF Loan / advance)
The physical processing of the above three claims form around 80% of EFO’s workload (claim-processing). So, online PF withdrawal facility may prove to beneficial for both EPF members and EPFO’s employees.
Online EPF Withdrawal : Details & Procedure
Below are the pre-requisites to submit online PF claims ;
- UAN & Mobile Number : To avail online EPF withdrawal facility, you should have activated your UAN (Universal Account Number) and the mobile number which is linked to your UAN should be in working condition.
- Aadhar : Your Aadhar number should have been seeded in EPFO website.
- Bank Account : Your bank account and its applicable IFSC Code should have been seeded with your UAN.
- PAN : Permanent Account Number (PAN) should also been seeded in EPFO database for PF Final settlement claims in case your service is less than 5 years. (Read : ‘EPF Withdrawals & new TDS rules‘)
How to withdraw EPF & EPS balance online?
- You need to login to UAN portal (member interface) with your credentials.
- Kindly check your KYC details whether they are correct and have been verified.
- You have to select relevant withdrawal claim namely ; EPF full withdrawal (and / or) EPS withdrawal claim (or) EPF advance.
- You have to authenticate online PF claim using OTP (One-time password) received against the mobile registered with UIDAI (Unique Identification Authority of India) to complete the online claim submission. So, your mobile number linked to your UAN and Aadhar should be one and the same.
- EPFO will get your e-KYC (Aadhaar) credentials from UIDAI and processes your online PF claim.
An EPF member can complete the whole process online. As per EPFO, for online withdrawal facility, there is no need to interact with your employer / EPFO staff. The claim submitted by you would flow in soft form to EPFO database where it will be processed and your bank account will be credited with the claim amount.
For online EPF partial withdrawal, you are not required to give any supporting documents. Member’s applying online will be taken as his / her self-declaration for preferring the advance claim.
EPFO says that with the launch of this online EPF withdrawal facility, the settlement of PF claims can happen within few hours. Let’s hope this new provision proves to be useful and beneficial to all the EPF members.
(Kindly note that for ‘Online EPF transfer’ & ‘EPS Withdrawals’, seeding of Aadhaar number to UAN is not mandatory.)
Latest Update (27-June-2018) : EPF Subscribers who resign from their service can now withdraw 75% of their total Provident Fund (PF) kitty after one month from the date of cessation of service. This will be considered as a Partial PF withdrawal (Advance).
Continue reading related Articles :
- ‘Online EPF Claim submission | Process Flow & Eligibility Conditions‘
- How to transfer EPF online? (From one EPF account to another one)?
(Post first published on : 01-May-2017) (Source & Reference : EPFO’s Press Release)
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New Online EPF Withdrawal Facility for PF & EPS Claims
Hello Sir, I’m trying to submit my PF claim at unified portal since last 20 days but unable to do so. At final step after submitting the OTP it says ‘ unable to submit claim data due to some technical error, please try again later’. What could be the problem. Kindly let me know.
Sir,i retired in feb 2020 But i am not getting my pf as my date of birth in adhaar mismatches dob in service book.i am not able to correct dob of aadhaar as dob in adhaar editable only onece in lifetime.sir pls help me to get out of this problem.
Dear Utpal ji,
Which one is correct?
If the DoB in EPF UAN is wrong, you can get it corrected.
Read : EPF UAN Name Correction online | How to update your Personal details in UAN? |New procedure
Sir:
I will be 61 years in April 2021. My contributions towards EPF and EPS started in November 2013 and they are being reflected in Employees Pass Book regularly without any break. As on date, I am still working. During Corona pandemic last year in June 2020, I withdrew 90% of EPF before retirement. Since, I still have some balance amount in my EPF, I again applied for 90% advance before retirement, which was rejected for the reason, I have exceeded the permissible limits.
Please advise on the following:
EPF final settlement – Which form should I use?
EPS amount withdrawal – Since I have completed only 8 years of service, I am eligible for full settlement of this amount accrued in EPS. Which form should I use?
Who will approve EPF/EPS final settlement (May be employer). What is the criteria for applying. My KYC is current with EPFO. Is it online or offline.
Per rule, employees crossing 60 years of age cease to contribute towards EPF/EPS, as I will be treated as a contract employee, but enjoying all benefits except EPF/EPS deduction. As I am still working, please advise on this status.
Thanking you in advance and appreciate your time.
Dear Sudhakar ji,
1 – Form 19 for EPF withdrawal claim
2 – Form 10 C for EPS final settlement (withdrawal claim)
You can apply through online mode (both EPF/EPS).
Hi Dear , Please help ,
While I am applying for PF WITHDRAWL, at the last after getting the “VALIDATE OTP N SUBMIT CLAIM” I am getting below error.
Noe:My UAN n Aadhar mobile no.s are SAME . All details are same.
Error: Invalid key info in digital signature for e-KYC XML (it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority) And Claim Not Submitted On Portal, Please Try Again Later.
Hi,
Kindly check with your Employer reg. this error.
You may also submit a grievance request to the EPFO via this link..
i also face one problem like Error while verifying service details ..please solve my problem …
since yesterday I am trying to upload my pension form 10d, but always I am getting a message ‘error while verifying service details. what should I do? maluchuru vijaya bhaskara reddy
Hello Vijaya Bhaskar,
Was this resolved.. I’m facing the same error. Not sure why this happens.. Please let me know how if you were able to resolve.
Yesterday also I tried but in vein. I will let you know when this is over.
WHILE APPLYING FOR PF ONLINE AT THE END A BUTTON IS THERE GET ADHAR OTP. WHEN I AM CLICKING ON THAT IT IS SHOWING ‘PLEASE TRY AGAIN LATER’. CAN YOU TELL ME WHY AND WHAT TO DO FOR THIS? SO I AM NOT ABLE TO DO ANYTHING.
Dear JOICE,
Can be a temporary tech issue..
You may try after sometime..
If the issue persists, you may submit a grievance request to the EPFO via this link..
Related article : EPF Whatsapp Helpline Number for Grievance Redressal | Whatsapp Contact numbers of EPFO Regional Offices
I have quit my job 60 days back and I could submit EPF withdrawal claim, but when I try to submit claim for EPS, getting message “total service is greater than or equal to 9.5 years or service length is less than 6 months.” I have 9.6 years total experience. Now what should I do about my EPS money? Kindly advise.
Hey Sreekanth, what an amazing website and what a competent advisor that you are!!! Tell me how to resolve the E03: Scheme certificate does not exist or Invalid Scheme certificate number issue. I encountered the same while submitting Form 10D. Incidentally I believe the certificate no is same as my PF account no and I used the same number for certificate and submitted Form 19 successfully. Please assist me to resolve ASAP.
I have with drawn my 2nd company amount and the 1st comapny was pending since 2014. I tried to caim, but was able to see only 2nd comapny account while submiting the claim. Can you please suggest.
Hi Giridhar
Ideally, you should have transferred 1st company PF first into the latest 2nd company. Then you could have withdrawn both amount together. As far as I know , you need to file offline claim thru your 1st employer
Hi Sreekanth , your posts are really helpful for me. I was able to use it and execute. Though there is one query , which i did not get answer anywhere. I have worked for 4 years with one employer & 4 months with the other employer. ( last job) . I can see both accounts and relevant balances in pass book . But under claim ( Form 19 – 31) , i am able to find only one account ( Last account). What should i do ?
Note : I have not moved my old account under one account scheme.
You should file transfer claim of first company into second one,. Then file withdrawal claim for accumulated amount.
Hi Sreekanth , I need one help . I have been trying to submit the Claim for PF + pension but After giving all the details , when I am clicking ” Validate OTP and Submit Claim Form” Its not working . I have tried several times with different browsers but had no luck . Why this is happening and why its not letting me to proceed ? Please suggest and help
Dear Nilay,
Can be some technical issue..
Suggest you to kindly submit a grievance request to the EPFO via this link..
Sir even the link what you have provided to register the grievance is not working.
Dear Kalai,
You may visit this new link ..
Related article : EPF Whatsapp Helpline Number for Grievance Redressal | Whatsapp Contact numbers of EPFO Regional Offices
I am also facing the same issue. Did you find a solution?
this happens when you dont select district. you need to select state and wait for the district list to come up. if district list does not come up, select any other state and then go back to your state name and the list will show.
but my error is different
Locality in address can contain alphabets, digits, spaces or special characters(&'(),-./).
i dont know how to proceed right after submitting otp. ridiculous
Hi,
I have to apply for epf withdrawal but for FORM 19,10C & 10D is not available there. My previous employer already updated the DOE.
Please Help
i want a help regarding online pension form submission. i cant submit it online it need scheme certificate no and i dont hv the same.
Dear Rama ji,
You can get it through your ex-employer.
You may kindly go through below articles, you can find them useful;
* What happens to EPS on Transfer of EPF account (or) when you switch Jobs?
* How to make EPF Death Claim by Nominee of a Subscriber? | EPF/EPS/EDLI Scheme Benefits
I am retired Senior Citizen (retired an 17 months back. My family pension portion is unsettled. Online submission for gives
EPFO: Collect Online Claim Receipt
Unable to reach CIDR servers. Url – 56 And claim not submitted on portal, Please try again later
Validate OTP and Submit Claim Form
Enter OTP *
The above error is there always whenever I submit, I am trying since last few days. Please advise
Dear Sir,
This can be a temporary tech issue.
If this persists, suggest you to submit a grievance request to the EPFO via this link..
When I tried to raise claim, it shows error while aadhar authentication. Service not available, please try after some time.
Dear Raju..Can be due to a temporary tech issue, you may try after sometime.
If the problem persists, you may submit a grievance to the EPFO via this link..
WHEN I AM APPLYING PF. IT WAS SHOWING Locality in address can contain alphabets, digits, spaces or special characters(&'(),-./). BEFORE SUBMITTIBG OTP.
Wat did u do den? I’m gettin d same error
hi k seshu kumar varma,
iam getting same error .after that what have done?
I’m facing the same issue, can any one please help.
SAME ISSUE. PLEASE CONTACT ME @ 8130071926 IF SOMEONE RESOLVES THIS.
WHEN I RAISING CLAIM FORM 31, AFTER AADHAR OTP ITS SHOWING “PDF Not Generated, Please Try Again Later”
Dear Bharat.. Can be due to a temp tech issue @ EPFO.. you may submit a grievance request to them via this link..
dear sir, my pf account is not marge how can I withdraw my bf I have 2 accounts still am working…
Dear Krishna,
What is the error that you are receiving?
If you are currently working and contributing to EPF scheme, you can not withdraw funds. Have to consolidate your EPF accounts..
As Your Establishment is exempted in pf plz submit your withdrawal case to concerned trust
Please suggest me for this error
Dear Karishma,
Your ex-employer manages PF through their own PVT trust, hence you have been advised to contact them for claim..
Dear Sreekanth,
I have 10 + years of service and I wanted to do PF partial withdrawal for construction of house. I have seeded by bank account and aadhar verified, however the Pan is not verified due to full name mismatch in It dept. Will I be able to do PF partial withdrawal online?
Thanks in advance
Rakesh s
Dear Rakesh..I think you can submit a partial claim.
Related article : EPF partial withdrawal options and rules..
Thanks Sreekanth for your swift response, much appreciated.
As my Pan is not verified in my case, will there be any TDS deduction for my partial withdrawals even though my services is 10+ years?
Thanks in advance
Rakesh S
Dear Rakesh,
EPF partial withdrawals are not taxable.
Kindly read : Tax implications on EPF Withdrawals
Thanks a ton, Sreekanth. Your site relakhs.com is awesome and your timely response, help lots of people. Keep up your good work 🙂
Regards
Rakesh S
You are welcome dear! Keep visiting ReLakhs 🙂
Hello sir,
Submitted to online portal on: 30-jul-2019.
Sent to field office on: 31-jul-2019.
Current status is showing: under process.
What does this mean. When can I get my amount credited.All my Aadhar, Pan are verified and online withdrawal is done as per procedure. Kindly let me know when can I expect my amount in my account.
Thanks. Pavan
Dear Pavan,
EPFO generally takes 7 to 15 business days to process online claims.
You may wait for couple of days more.
Or can submit your grievance to them via this link..
Ok. Thank you. Is there anything,employer has to do?
No.
I am applied for pf withdrawal ,my stage is under process when i saw that time one message appear fill e nomination form and profile pic .
My question is :-
Can i edit this ?
Pf is under process can i edit this ?
Please solve this issue as soon as possible
Dear Lohith,
I dont think its possible to edit the claim request.
However, you can send your grievance request on this and can ask the EPFO to cancel the claim if it is under process, via this link..
Read : How to submit EPF Account Nomination details online? | New e-Nomination Facility by EPFO
I have applide for a pf advance of 50k and after that I got a messege like only 5k is approved. Why??
Dear Asha..What was the ‘purpose of withdrawal’ selected by you?
PDF Not Generated, Please Try Again Later!
Locality in address can contain alphabets, digits, spaces or special characters(&'(),-./).
this msg is showing after entering OTP.
Hi.. Can be due to a temp tech issue @ EPFO.. you may submit a grievance request to them via this link..
Sir more accont mai 2 of no the Maine preSENT PF KO WUTHDRAWAL KIYA LEKIN Previous ko transfer nahi kiya.maine present ko withdrawal kai baad previos ko presnt wala mai transfer kar liya.transefe to ho gaya lekin kya ab wo withdrawal hoga Kyuki present wala sai withdrawal kar chuka hun
Dear Gaurav,
You can submit the withdrawal claim of your old EPF account offline.
Read : New EPF Composite Claim Form | Single Page Form for different types of PF Withdrawals (Full / Partial)
Hi Dear Officials Please help,
While I’m applying for PF advance, below error is showing and message is not deliver to Aadhaar attached mobile number.
“Error: Please check file Properties/input values , Client Id, keys, Password.”
Dear Rajiv,
This can be a temporary technical issue @EPFO.
You may try after sometime or submit your grievance to them via this link..
Hi Dear Officials Please help ,
While I am applying for PF advance, at the last after getting the “VALIDATE OTP N SUBMIT CLAIM” I am getting below error.
Noe:My UAN n Aadhar mobile no.s are different .
Error: Invalid key info in digital signature for e-KYC XML (it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority) And Claim Not Submitted On Portal, Please Try Again Later.
Dear Rajeev,
I guess, when we get Aadhaar done, we would have given a mobile number right, that mobile number and the one which is updated in UAN should be the same to receive OTP.
if pf sdvance form filled and amt gets credited what will be the impact of this.
Dear SHRADDHA,
No tax implications on PF partial withdrawals.
Related article : Tax Implications of EPF, PPF & NPS Withdrawals (Full / Partial) & Maturity proceeds
Hi ,
I am getting the error while applying claim for form 31 “OTP verified but the data available against the UAN in system is not matching with the data available with UIDAI(AADHAAR).
”
Please suggest
Dear Yogesh,
Kindly check if your personal details like Name format (surname, middle / last given name), Date of birth, gender etc are matching or not, between EPF UAN and Aadhaar..
hi sir,
I apply for advance pf (form 31). but the claim rejected without mentioning reason. I wrote mail to epfo. they said that there appears to have got certain changes/modifications done in the Aadhaar details with UIDAI leading to the error message due to mismatch with UAN data.
In view of aforesaid, it is requested to get the changes/modifications done in the UAN in consonance with Aadhaar details. The member may use the following link in this regards:
Kindly use the Tab Manage — Modify Basic Details at the URL https://unifiedportal-mem.epfindia.gov.in/memberinterface/
but when I tried to modify my basic details, message shows ” aadhaar is already verified, your details are not editable.”
please help
Deepak saini
98733281**
Please mail the answer at”deepaksaini**@ncuindia.edu”
I shall be highly oblige.
Dear Deepak,
Kindly go through this article – EPF UAN Name Correction online | How to update your Personal details in UAN? |New procedure
Hi sir I resigned my job and applied pf four times it got rejected, my portal page is showing only form 31 and I can’t see form 10/19c and every time I apply it shoelws error if left the service member may submit withdrawal claims, please suggest me what should I do.
Dear Azhar,
Mostly, your ex-employer might not have updated the Date of Exit/Dated of Joining under Services history menu tab. Kindly check with them.
I have left my job 3 months ago and now not working anywhere. How can I get my epf amount of my two previous employers? While trying claim epf amount only last service is showing.
Please help
Dear Hirendra,
You may get the funds from your two previous EPF accounts (consolidation) to your latest one and then can apply for full PF withdrawal.
Thanks for your reply.
Can I still transfer funds from my previous to my latest one(Which I have left 3 months ago and currently I am not doing any job)?
Dear Hirendrra ..Yes, you can..
Hello sir,
I have withdraw pf under portal epfo but not able to withdraw pension amt in online no option showing of form 10c. Kindly help me how can i withdraw pension amt. Exit date is also mentioned.
Dear Kalpesh ..May I know your service period?
4 yrs
Dear Kalpesh,
I am not sure what could be the reason..
You may kindly submit your grievance to the EPFO via this link..
Thks.
Halo Sir,
I worked for an organisation from Nov 2009 to Oct 2018 (8 Years 11 months). I want to claim (withdraw) both EPF ans EPS amount.
While trying to do it online, after verifying my bank details it is giving me only 2 options in drop down i.e.a) Only PF withdrawal and
b)Only pension withdrawal, composite (both PF and EPS) option is not available in drop down.
My KYC is completed. Please assist on how to go for claim ?
Thanks
Please note that I haven’t joined any other organization yet.
Dear Kalpana,
You have to submit both forms separately. That is how the EPFO has designed the claim processing provision by default..
Related article :
Tax Implications of EPF, PPF & NPS Withdrawals (Full / Partial) & Maturity proceeds
hi Ashish,
i have two passbooks so i would like to withdraw my previous company PF. it is showing mentioned below
Something went wrong! Please try again later!!!
Hi, need help, when i go to uan website and try to claim it only shows me form 31, not form 19 an 10, i am currently working with my new company so do i need to transfr pf from old to new pf no, will it give me then option of form 10 and 19 or do i need to to leave my current job and sit idle for 2 Months to withdraw my pf
Dear Ashish,
If you are currently contributing to EPF scheme, you can not make full PF withdrawal (Form19/10c).
Suggest you to get your old EPF ac funds transferred to your current EPF ac.
Hi. Last week we claimed PF online(illness as option) and we also received the amount. Today for the same of account, when we try to claim again, it says AADHAR is not linked to Phone # or email id. We did not do any changed and we also verified the phone # and email in uidia.gov.in however still it shows AADHAR is not linked to Phone # or email id. Coyld you please help how to claim the of now.
Dear Lakshmi,
You may kindly submit your grievance to the EPFO via this link..
Ok . Thank u
Hi,
Tried submitting the grievance several times but it doesn’t gets submitted,. Checked all mandatory fields and pop blocker is also enabled and never gets submitted and just comes back to the page I entered will all details. Any help on this please.
Dear Sir,
I am facing a big issue with my previous employer and not yet able to witdraw my PF & EPS amount. I had worked in my last organisation for 4 yrs 09 months but due to immediate joining in my current organisation I fail to complete 90 days notice period for which my PF & EPS not yet settled. Kindly suggest how can I get my own money ! HR of the orgsnisation not helping me for the same.
Dear Lakhya,
Suggest you to settle this issue amicably with your ex-employer.
Request them to make final settlement, update the Date of Joining/Date of Leaving.
You may then transfer the funds from your previous employer to latest EPF ac (if employed again), else you can withdraw the funds online.
Dear Sir,
I am getting an issue while claim epf amount of my past organisation. While trying claim epf amount only present service is showing but no past service is not showing.
But under services tab, my past as well as present services are showing.
Please help.
Thanks.
Dear Palash,
Have you transferred the funds from previous EPF account to current EPF a/c?
Related article : What happens to EPS on Transfer of EPF account (or) when you switch Jobs?
Thank you, sir, Very informative article its help a lot
Dear Sir,
In my UAN portal, PF pension withdrawal option is not indicating, only option is there of PF advance and i need to withdraw or transfer my last PF pension, please suggest..??
Dear Abhimanyu ,
Mostly, your ex-employer might not have updated the Date of Exit under Services history menu tab. Kindly check with them.
sir,
11 months back i had applied for PF withdrawal, I got my PF but not full amount. I got to know that i have to complete 2nd stage of PF withdrawal i.e. 10C form but it is not showing on my EPFO account so what to do?
Please help me
Dear Suraj,
May I know your Service period?
Have you applied for full EPF withdrawal? (Form 19)
Hello Srikanth,
I just submitted the online application of EPF withdrawal under medical reasons. The form didn’t have any options for uploading required documents. So, at what stage I will have to provide the proofs?
Dear Joshi,
There is no need to submit any documentary evidences..
No you do not have to submit any document or proof,it will process
Hi Sir,
I am unable withdraw advance money with form 31, but its showing EXCEPTION: PLEASE TRY AGAIN LATER. I have to tried lots of time but showing same error again and again.
Dear vinay ..This can be due to a temporary technical issue @ EPFO. Kindly try after sometime. You may also submit your grievance to the EPFO online via this link…
Dear Sir,
also i submitted issue with grievance to the EPFO, his replay to me
Final Action of your Grievance
Inbox
x
gms@epfindia.gov.in
11:28 AM (2 hours ago)
to me
Dear Sir/Madam,
This is with reference to your Grievance registered vide Registration Number DELSO/E/2018/21094.
It is informed that your grievance is being treated as non-actionable due to the following reason(s):
It is informed that no attachment is found. you can submit advance claim offline also.
Therefore, we are closing your grievance from this office.Please quote the same in your future correspondence.
Sir i facing this issue from 8 months.
Dear vinay,
Has your Aadhaar & PAN been seeded/verified?
You may also try submitting Partial withdrawal request through your employer (offline).
Related article : New EPF Composite Claim Form | Single Page Form for different types of PF Withdrawals (Full / Partial)
Yes Sir,
Aadhaar & PAN has been seeded/verified on portal.
Is your problem solved? because I am facing the same issue 🙁
hi All,
Please note,
Date of exit of previous employment updated, still am unable to get option “PF withdrawal”. Am only getting “PF advance” option.
Please help me on this.
Dear Hari,
Mostly, the changes would not have reflected in EPFO databases. You may wait for some time.
Else, you can submit your grievance to the EPFO online via this link..
Hi Santosh,
I submitted form 19 and 10C.. Form 19 got settle, now Form 10C status is showing Rejected with status as – REJ PL submit along with Form 19.
But when i am trying to claim again, its only showing 2 option- Only PF withdrawal and Pension Withdrawal.
Could you please guide, shall i re submit the Form 10C or there is another way to go.
Regards
Rattan
Dear Rattan,
May I know your service period?
Hello
Im not able to withdraw pf n pension amount it says it still in pENDing but the claim is rejected im not able to withdraw anything the pf and pension button is freezed
Its been more then 2months i quit the organisation but other then pension none of the option to withdraw and could u help me with this query after getting claim rejected why is it still says pending