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Online EPF Withdrawal Facility : Details & Procedure

Last updated: January 6, 2020 | by

Online EPF Withdrawal facility has been one of the long-pending requests from the EPF members. At present, the turn around time to settle EPF withdrawal claims is around 30 days. In some cases, it goes beyond 30 days.

Online PF withdrawal facility can end the tedious paper work that it presently needs and make the process a lot simpler for EPF members. The EPFO has been planning to launch the online PF withdrawal facility for the last one year or so.

Good news is finally out.. Today, EPFO has released a press notice that henceforth all EPF Member’s who have activated their UAN and seeded their KYC (Aadhaar) with EPFO will be able to apply for below claims through employees UAN interface / portal directly ;

  • PF Final Settlement (Full PF withdrawal)
  • Pension Withdrawal Benefit (EPS withdrawal)  &
  • PF Part Withdrawal (PF Loan / advance)

The physical processing of the above three claims form around 80% of EFO’s workload (claim-processing). So, online PF withdrawal facility may prove to beneficial for both EPF members and EPFO’s employees.Online EPF withdrawal portal UAN Aadhar Bank account EPF online Claim EPS PF advance loan pic

Online EPF Withdrawal : Details & Procedure

Below are the pre-requisites to submit online PF claims ;

  • UAN & Mobile Number : To avail online EPF withdrawal facility, you should have activated your UAN (Universal Account Number) and the mobile number which is linked to your UAN should be in working condition.
  • Aadhar : Your Aadhar number should have been seeded in EPFO website.
  • Bank Account : Your bank account and its applicable IFSC Code should have been seeded with your UAN.
  • PAN : Permanent Account Number (PAN) should also been seeded in EPFO database for PF Final settlement claims in case your service is less than 5 years. (Read : ‘EPF Withdrawals & new TDS rules‘)

How to withdraw EPF & EPS balance online?

  • You need to login to UAN portal (member interface) with your credentials.UAN portal login for online EPF withdrawal url link Provident fund claim pic
  • Kindly check your KYC details whether they are correct and have been verified.
  • You have to select relevant withdrawal claim namely ; EPF full withdrawal (and / or) EPS withdrawal claim (or) EPF advance.EPF balance withdrawal online PF advance loan EPS online withdrawal procedure link url pic
  • You have to authenticate online PF claim using OTP (One-time password) received against the mobile registered with UIDAI (Unique Identification Authority of India) to complete the online claim submission. So, your mobile number linked to your UAN and Aadhar should be one and the same.
  • EPFO will get your e-KYC (Aadhaar) credentials from UIDAI and processes your online PF claim.

An EPF member can complete the whole process online. As per EPFO, for online withdrawal facility, there is no need to interact with your employer / EPFO staff. The claim submitted by you would flow in soft form to EPFO database where it will be processed and your bank account will be credited with the claim amount.

For online EPF partial withdrawal, you are not required to give any supporting documents. Member’s applying online will be taken as his / her self-declaration for preferring the advance claim.

EPFO says that with the launch of this online EPF withdrawal facility, the settlement of PF claims can happen within few hours. Let’s hope this new provision proves to be useful and beneficial to all the EPF members.

(Kindly note that for ‘Online EPF transfer’ & ‘EPS Withdrawals’, seeding of Aadhaar number to UAN is not mandatory.)

Latest Update (27-June-2018) : EPF Subscribers who resign from their service can now withdraw 75% of their total Provident Fund (PF) kitty after one month from the date of cessation of service. This will be considered as a Partial PF withdrawal (Advance).

Members will continue to have the choice of withdrawing the entire / balance amount, if they want to close the account, after two months , provided the member is unemployed and/or do not make any fresh PF contributions.
Currently, the EPF Scheme allows Final withdrawal (full withdrawal) only after two months from the date of cessation of employment of the members.

Continue reading related Articles :

(Post first published on : 01-May-2017) (Source & Reference : EPFO’s Press Release) 

Sreekanth Reddy:

Sreekanth is the Man behind ReLakhs.com. He is an Independent Certified Financial Planner (CFP), engaged in blogging & property consultancy for the last 10 years through his firm ReLakhs Financial Services . He is not associated with any Financial product / service provider. The main aim of his blog is to "help investors take informed financial decisions." "Please note that the views given in this Blog/Comments Section/Forum are clarifications meant for reference and guidance of the readers to explore further on the topics/queries raised and take informed decisions. These should not be construed as investment advice or legal opinion."

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  • Hi,
    I have to apply for epf withdrawal but for FORM 19,10C & 10D is not available there. My previous employer already updated the DOE.
    Please Help

  • i want a help regarding online pension form submission. i cant submit it online it need scheme certificate no and i dont hv the same.

  • I am retired Senior Citizen (retired an 17 months back. My family pension portion is unsettled. Online submission for gives

    EPFO: Collect Online Claim Receipt
    Unable to reach CIDR servers. Url – 56 And claim not submitted on portal, Please try again later
    Validate OTP and Submit Claim Form
    Enter OTP *

    The above error is there always whenever I submit, I am trying since last few days. Please advise

  • When I tried to raise claim, it shows error while aadhar authentication. Service not available, please try after some time.

  • WHEN I AM APPLYING PF. IT WAS SHOWING Locality in address can contain alphabets, digits, spaces or special characters(&'(),-./). BEFORE SUBMITTIBG OTP.

    • Dear Krishna,
      What is the error that you are receiving?

      If you are currently working and contributing to EPF scheme, you can not withdraw funds. Have to consolidate your EPF accounts..

  • As Your Establishment is exempted in pf plz submit your withdrawal case to concerned trust
    Please suggest me for this error

  • Dear Sreekanth,

    I have 10 + years of service and I wanted to do PF partial withdrawal for construction of house. I have seeded by bank account and aadhar verified, however the Pan is not verified due to full name mismatch in It dept. Will I be able to do PF partial withdrawal online?

    Thanks in advance
    Rakesh s

  • Hello sir,
    Submitted to online portal on: 30-jul-2019.
    Sent to field office on: 31-jul-2019.
    Current status is showing: under process.
    What does this mean. When can I get my amount credited.All my Aadhar, Pan are verified and online withdrawal is done as per procedure. Kindly let me know when can I expect my amount in my account.
    Thanks. Pavan

  • I am applied for pf withdrawal ,my stage is under process when i saw that time one message appear fill e nomination form and profile pic .

    My question is :-
    Can i edit this ?
    Pf is under process can i edit this ?
    Please solve this issue as soon as possible

  • I have applide for a pf advance of 50k and after that I got a messege like only 5k is approved. Why??

  • Sir more accont mai 2 of no the Maine preSENT PF KO WUTHDRAWAL KIYA LEKIN Previous ko transfer nahi kiya.maine present ko withdrawal kai baad previos ko presnt wala mai transfer kar liya.transefe to ho gaya lekin kya ab wo withdrawal hoga Kyuki present wala sai withdrawal kar chuka hun

  • Hi Dear Officials Please help,

    While I’m applying for PF advance, below error is showing and message is not deliver to Aadhaar attached mobile number.

    “Error: Please check file Properties/input values , Client Id, keys, Password.”

  • Hi Dear Officials Please help ,

    While I am applying for PF advance, at the last after getting the “VALIDATE OTP N SUBMIT CLAIM” I am getting below error.

    Noe:My UAN n Aadhar mobile no.s are different .

    Error: Invalid key info in digital signature for e-KYC XML (it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority) And Claim Not Submitted On Portal, Please Try Again Later.

    • Dear Rajeev,
      I guess, when we get Aadhaar done, we would have given a mobile number right, that mobile number and the one which is updated in UAN should be the same to receive OTP.

  • Hi ,

    I am getting the error while applying claim for form 31 “OTP verified but the data available against the UAN in system is not matching with the data available with UIDAI(AADHAAR).
    ”
    Please suggest

  • Hi sir I resigned my job and applied pf four times it got rejected, my portal page is showing only form 31 and I can’t see form 10/19c and every time I apply it shoelws error if left the service member may submit withdrawal claims, please suggest me what should I do.

  • I have left my job 3 months ago and now not working anywhere. How can I get my epf amount of my two previous employers? While trying claim epf amount only last service is showing.

    Please help

  • Hello sir,

    I have withdraw pf under portal epfo but not able to withdraw pension amt in online no option showing of form 10c. Kindly help me how can i withdraw pension amt. Exit date is also mentioned.

  • Halo Sir,

    I worked for an organisation from Nov 2009 to Oct 2018 (8 Years 11 months). I want to claim (withdraw) both EPF ans EPS amount.
    While trying to do it online, after verifying my bank details it is giving me only 2 options in drop down i.e.a) Only PF withdrawal and
    b)Only pension withdrawal, composite (both PF and EPS) option is not available in drop down.
    My KYC is completed. Please assist on how to go for claim ?

    Thanks

  • hi Ashish,
    i have two passbooks so i would like to withdraw my previous company PF. it is showing mentioned below

    Something went wrong! Please try again later!!!

  • Hi, need help, when i go to uan website and try to claim it only shows me form 31, not form 19 an 10, i am currently working with my new company so do i need to transfr pf from old to new pf no, will it give me then option of form 10 and 19 or do i need to to leave my current job and sit idle for 2 Months to withdraw my pf

    • Dear Ashish,
      If you are currently contributing to EPF scheme, you can not make full PF withdrawal (Form19/10c).

      Suggest you to get your old EPF ac funds transferred to your current EPF ac.

  • Hi. Last week we claimed PF online(illness as option) and we also received the amount. Today for the same of account, when we try to claim again, it says AADHAR is not linked to Phone # or email id. We did not do any changed and we also verified the phone # and email in uidia.gov.in however still it shows AADHAR is not linked to Phone # or email id. Coyld you please help how to claim the of now.

  • Dear Sir,
    I am facing a big issue with my previous employer and not yet able to witdraw my PF & EPS amount. I had worked in my last organisation for 4 yrs 09 months but due to immediate joining in my current organisation I fail to complete 90 days notice period for which my PF & EPS not yet settled. Kindly suggest how can I get my own money ! HR of the orgsnisation not helping me for the same.

    • Dear Lakhya,
      Suggest you to settle this issue amicably with your ex-employer.
      Request them to make final settlement, update the Date of Joining/Date of Leaving.
      You may then transfer the funds from your previous employer to latest EPF ac (if employed again), else you can withdraw the funds online.

  • Dear Sir,
    I am getting an issue while claim epf amount of my past organisation. While trying claim epf amount only present service is showing but no past service is not showing.
    But under services tab, my past as well as present services are showing.

    Please help.

    Thanks.

  • Dear Sir,

    In my UAN portal, PF pension withdrawal option is not indicating, only option is there of PF advance and i need to withdraw or transfer my last PF pension, please suggest..??

  • sir,
    11 months back i had applied for PF withdrawal, I got my PF but not full amount. I got to know that i have to complete 2nd stage of PF withdrawal i.e. 10C form but it is not showing on my EPFO account so what to do?
    Please help me

  • Hello Srikanth,

    I just submitted the online application of EPF withdrawal under medical reasons. The form didn’t have any options for uploading required documents. So, at what stage I will have to provide the proofs?

  • Hi Sir,

    I am unable withdraw advance money with form 31, but its showing EXCEPTION: PLEASE TRY AGAIN LATER. I have to tried lots of time but showing same error again and again.

  • hi All,

    Please note,

    Date of exit of previous employment updated, still am unable to get option “PF withdrawal”. Am only getting “PF advance” option.

    Please help me on this.

  • Hi Santosh,

    I submitted form 19 and 10C.. Form 19 got settle, now Form 10C status is showing Rejected with status as – REJ PL submit along with Form 19.
    But when i am trying to claim again, its only showing 2 option- Only PF withdrawal and Pension Withdrawal.

    Could you please guide, shall i re submit the Form 10C or there is another way to go.

    Regards
    Rattan

  • Hello
    Im not able to withdraw pf n pension amount it says it still in pENDing but the claim is rejected im not able to withdraw anything the pf and pension button is freezed
    Its been more then 2months i quit the organisation but other then pension none of the option to withdraw and could u help me with this query after getting claim rejected why is it still says pending

  • Hi
    I left my job 4 months back ,I worked there for a period of 11 months.
    When I clicked on ‘i want to apply for’,the only option I can see is PF advance.. I need full withdrawal .Kindly help

      • I left my previous company and joined a new company, on UAN portal my old company updated my last working yesterday. Now I can see present and previous companies in the service history of UAN. Present company is a trust, is this because of this I am not able to withdraw the PF amount, can you please let me know a way to withdraw the PF amount.

        This is the error message i see when i try to withdraw.

        As your establishment is exempted in PF, please submit your withdrawal case to concerned Trust.”

  • Hi sir,

    I am unable to withdraw advance money with form 31, when I select form 3, I got the issue, exception please try again later.

    My UAN no is 100691239747

    I have to tried lots of time but showing same error again and again.

    Kindly do suggest what can I do.

  • Hi All,

    Seems the Invalid Authenticator Code was a temporary issue. It got fixed and I was able to get OTP.

    Please try now

  • Hi When i am trying to withdrawal my PF Advance, i have filled all the details. when i click on get Aadhar OTP, i can see below error. Kindly assist

    Error: Invalid authenticator code.

  • Hi When i am trying to withdrawal my PF Advance, i have filled all the details. when i click on get Aadhar OTP, i can see below error. Kindly assist

    Error: Invalid authenticator code.

  • Hi Sreekanth,
    I am receiving the following error while clicking on “Send OTP ” button.

    Invalid authenticator code.

    Please advise.

  • Hi i am getting the below error. Could you please help here
    Error: Invalid authenticator code.
    (NOTE: OTP Will Be Send To Mobile Number Register With UIDAI

  • Hi When i am trying to withdrawal my PF Advance, i have filled all the details. when i click on get Aadhar OTP, i can see below error. Kindly assist

    Error: Invalid authenticator code.
    (NOTE: OTP Will Be Send To Mobile Number Register With UIDAI (AADHAAR).)

  • Dear Friend
    Please guide me on belwo query:
    I have left my job 2 months back and now has joined new company. My UAN is update and linked with Aadhar, PF contribution from my new company has been deducted and submitted to PF office, same is showing in the UAN. When i go to UAN portal for withdraw of PF, only option of PF withdrawn is showing. Please guide me as i want to withdraw full amount.

  • Hi
    I have withdrawed half of my pf advance but now i have quit the organisation but wen i go online portal i can see date of joining and date of exit but wen i give the withdrawl option it says date of exit is less den 2months could u help me with this quer

  • Hi, I quit the job due to some reasons, I submitted form 19 which was settled as well, now I am trying to submit the form 10C where I am getting the error as “Date of joining or End date in EPS is not updated” after checking the service history DOJ EPS is not updated. Please suggest in the regard.

  • My Aadhar Mobile number is different one from the UAN. So I did enter the otp succefully, and every other KYC details are verified with no issue at all. And the claim is under process right now. Will having UAN mobile number and Aadhar mobile number create any issue further in the claim process. Kindly assist me getting rid of this doubt. Thank you very much for this wonderful insight through this article.

  • Hi, when I try to withdraw my PF using the form 10C online, It gives me option only for form 31 and not for form 10c. Requesting some assistance with regards to this.

  • Hello,

    When i click on ‘Claim’ drop down, it says “Please update your latest Bank account no. and valid IFSC details through your employer/Unified Portal.”
    But, detail has already been updated.

    Please help!

  • Hi,

    I have updated my KYC with the help of my prev. Employer and today i tried to submit the claim for my pf withdrawal after entering the employee address . when I click on to generate OTP option ,it says my AADHAR is invalid.I checked all the details , everything is fine.please help.

  • Hi Sir,

    I left my previous job more than 1 year,
    In UAN portal Aadhaar updated.
    But still, Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)

    Give solution for that.

    • JOINT DECLARATION form to be submitted at epfo ,wherein both you and your employer give clarification for your correctness your with valid documents name,or if your name is wrong in pan pls correct it

      for free help
      SANTOH KUMAR
      PROVIDENT FUND CONSULTANT
      M-7430074346
      W-8250489980

  • Hi I tàken advance from epfo ,after that I want full sattelment from epfo after come my date of leaving,,but EPFO portal is not submitting my claim form ,I m trying from 3days ,what happen.pleas help me

  • Sreekanth sir,
    One more favour plis!
    My sister quit her job almost 1 yr back for some reasons. Now her ex-employer is not willing to help with regard to her pf account. Only Aadhaar is seeded in UAN & the rest not updated.

    How can I go about???
    Is there any way out for her pf withdrawal without having to do with the said ex-employer…
    Wud really appreciate your valuable advice.

    Ragards,
    JAMES

  • hi Sreekanth sir,
    Need your help please!
    I tried to applied pf final settlement online but at the end when I entered Aadhar OTP it says invalid otp value & something something….error … sx time out etc.. happened for quite some time now.
    All my UAN KYC, tenure, everything is fine except the last OTP PART.

    urgent help please!

  • Hi Sreekanth

    Actually I’ve quit my job in 2011 & that time the UAN process was not there for the withdrawal of the PF amount. It came into existence in 2014.
    Then I contacted my company to generate my UAN No. They generated my UAN No. and I’ve registered my Aadhar No. with UAN portal.

    And now when I’m trying to fill the details in KYC the following error popup in the screen:

    “This functionality will be available, once your UAN is linked to any establishment” .

    Kindly help me to resolve the problem.

    Regards
    Megha

    • Dear Megha,
      You need to link your EPF account (member-Id) to your UAN.
      Else, you can submit withdrawal request (offline) through your ex-employer as well. (assuming you are not contributing to EPF scheme now).

  • After entering the adhaar otp first I’m getting a socket time out error and then invalid otp, please try after some time. Kindly help.

  • Hi,
    When I apply for pension withdrawal an error pops up “Claim Is Not Submitted on portal,Please try again later”
    I get the error after submitting OTP.
    Kindly let me know the reason for the error

  • Dear Sreekanth,
    I have a PF amount with my previous employer and I want to withdraw the same. I left in Oct 2015 & now I want to withdraw it. Pls. let me know whether Tax is applicable as I have read that TAX liability is not applicable if the working years is more than 5 years. I need the amount for my personal reasons. Pls. revert.

  • Hi sir, i completed the procedures of applying for pf.. but in the final step of claim i m not getting neither pf withdrawal option nor pension withdrawal option.. i m only getting pf advance option.. i want to withdraw my pf completely.. please help me with this issue.

  • Hi,

    I claimed for my pf part withdrawal, before claiming i did transfer my pf from old company to new company and is successfully done and in present company passbook it is showing the past company amount also. Now when I claimed I got only amount of present company employee share. I didnt get the past company employee share.

    Please help me on this issue.

  • Hi Sreekanth – It’s more than two months since I have come out of my last job (after working for more than 8 years) and currently not working, hence understand that I can withdraw EPF. However, I have couple of queries that hopefully you would be able to clarify: (1) am I allowed to withdraw full EPF amount or any restrictions? (2) given that EPF interest for FY2018-19 is going to be announced towards the end of current financial year only, how will EPFO pay interest for the period from start of Apr 2018 till I raise EPF withdrawal request i.e. will it be based on previous year or is it essentially lost?
    Thank you very much for your inputs..

  • Hi.

    It was already 20 days i have applied for my pf but still it is showing under process.
    Please help me

  • Hi Sreekanth,
    I was eligible to claim both PF and pension and I proceeded with my claim request for both. However, only PF claim request got approved and it asked me to try pension withdrawal later. May I know why it happened so.

  • Hello guys,

    Aadhar OTP issue is resolved now, we can submit Online claim in EPF portal.
    I just Submitted now.
    Any idea how many days needed now for getting the PF money credited to my bank account ??

  • Dear Srikanth

    i have applied 21st pf advance and settled also but due to account number amount not credited. to day i have seen status showing sent via NEFT and returned on 1st june…but in my pass book showing amount was debited…….where is amount

    • Dear BHARATH,
      If you have provided bank account number incorrectly then the funds would have returned to EPFO bank account.
      You may now have to submit Re-authorization letter along with the correct bank details to the EPFO.
      Kindly contact the EPFO, click here..
      Can also take help of your employer.

  • Same problem friends i am trying from last one week till now no solution .toll free number not connecting …epf offices also not responding any calls…..it is very urjent to me

    • I think we have to wait till the issue on their website is fixed. I’m waiting since a week now, this very sad.
      This is the response i got from Sreekanth
      “Hi.. This is a temporary tech glitch at epfo
      They r working to resolve it
      Few Other epf members have also reported abt this issue”

  • Hi Srikanth – when we claim advance on Form online, using Construction of house, what all documents would we need to furnish for it? Thanks!

  • Hello,

    while trying to claim, I am getting below error

    Error: “Request XML signature verification failed”

    (NOTE: OTP Will Be Send To Mobile Number Register With UIDAI (AADHAAR).)

    Please help me, it’s very urgent.

    Please explain why am I getting the error ?

  • Hi Team,

    I’m getting the below error when i click on Get AADHAR OTP while Online PF Claim submission.
    “Error: Request XML signature verification failed”
    Anyone kindly help me, please.

  • facing the same problem, “Invalid Aadhar number”. But Aadhar is linked with UAN and verified.

  • Dear srikanth
    as per your communication i need to submit re authorisation to my epf office but i am not able to fill form
    1) what details need to fill reference section(intimation no)
    2)what need to be filled in the sentence AG under copy to the undersinged.
    also what i need to attache to the form????
    how many days it will take ofter sent form to my epf office..i have left my company without help of emloyer form will be accepted or not???? if any body know pls tell me

    • Dear BHARATH,
      I do not have real-time experience on this issue.
      Suggest you to take help of your employer or the EPFO.
      Did you get blank Re-authorization letter through email from the EPFO?

      I believe that intimation no can be your Claim – ID.

      • Dear Srikanth,

        Can you please let me know solution for the Error: Request XML signature verification failed”..

  • Hi Sreekanth,

    I tried to withdraw my PF through UAN website but I’m getting this error “Request XML signature verification failed”
    So, I tried through UMANG app but when i submit it says invalid aadhar.
    But in my KYC aadhar is seeded only PF is not seeded. My service is 8 years. PF is mandatory only if the service is less than 5 years right?
    Kindly help me, what i should do now.

    • I am also facing the same issue, though my PAN, PF, Aadhar and Bank account are seeded to UAN. Also, mobile number is same in aadhar and UAN. I tried calling in to support center, and they said online is not working. Keep on checking every day and maybe it will work one day. Nice response. Also tried on Umag app like you said, and same response there too. I have emailed to grievance cell and sent email to employee feedback email. Not sure what to do. Maybe just wait and check every day.

      • Dear ajay
        yes u got grt response from the epf team they only dont know what is the problem i am trying from past 8 days for apply…this is our government works……..for our money only we not able to take………

        • I got a response from employee feedback email too. Here is what they say – “Our sincere apologies for inconvenience caused to you. There is technical issue member is advised after some days.” They dont know proper english. I wonder how they will fix any of this. Ridiculous to say digital India

  • Hi Sreekanth,

    I am planning for a partial withdrawal online and my service is less than 5 years.

    I am unable to seed PAN to the KYC in unified portal due to name mismatch,

    the amount planning to withdraw is Rs. 50K. Will TDS applicable in my case?

    Another issue is most of the time the portal odes not allow to withdraw with some technical problems (Request XML signature verification failed).

  • Dear Sir,
    Facing problem please confirm..
    Error: Request XML signature verification failed
    (NOTE: OTP Will Be Send To Mobile Number Register With UIDAI (AADHAAR).)

  • Hi Sreekanth,
    I got following error massage while submitting online pf claim
    Error: Request XML signature verification failed
    Get Aadhaar OTP
    (NOTE: OTP Will Be Send To Mobile Number Register With UIDAI (AADHAAR
    Kindly guide what will be the problem..

    • I have the same issue. Recently, tried to apply for online claim but got this error. Any help will be appreciated

  • Dear srikanth
    i have applied pf advance 21st of may 2018 the claim was approved sent neft also. i have seen one starting digit missed in my account….then what will i do …i am from hyderabad but my employer and pf office at pune,customer care number not connecting what will i do.i have seen in my epf pass book amount was deducted ….and now i have updated correct bank details and approved by employer..what will i do please help me

    • Dear BHARATH,
      Suggest you to kindly submit your grievance to the EPFO firstly..click here..

      You may have to submit a re-authorization letter to the EPFO to issue credit again.
      You can take help of your employer as well.

      • Dear srikanth
        ok but in re authorization letter asking sign and stamp but last month only i left the company i am from hyderabad my employer at pune how can i send re authoraization to epf office.

  • Hi Sreekanth,
    I got following error massage while submitting online pf claim

    Error: Request XML signature verification failed
    Get Aadhaar OTP
    (NOTE: OTP Will Be Send To Mobile Number Register With UIDAI (AADHAAR

    Kindly guide what will be the problem..

  • Hello Sir,

    While trying online claim getting error “Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).”

    Please let me know why I am getting this error and how can I resolve it.

    Thank you

    • Download your Aadhar card and open it in Adobe reader. You can find signature unknown or unverified box.

      Please follow these steps to verify the digital certificates and digital signatures received from trusted sources:

      Open the PDF file in PDF Converter Professional.
      Left-click on the Digital Signature field.
      Click “Verify Signature”.
      Click “Properties”.
      Click “Verify Identity”.
      Add “Contact information for certificate owner:”.
      Click “Add to List”.
      Click “Close”.
      Click “Verify Signature”.
      The “Validity Status” should now show “Signature is valid”.
      Click “Close”.
      Digital Signature should now display a check mark and “Signature Valid”.

      • Same issue but can we withdraw the pf after we verify the digital signature in aadhar card

        • No we can’t. I tried withdrawing after i have validated the aadhar signature. EPF portal is still giving XML error even after aadhar sign is validated.

  • This i got from pf team for above issue.i have also same issue.
    Sir/madam

    inconvenience caused is deeply regretted. we are examining this issue,So kindly bear with us and shortly the service will be resume.

    Regards

    helpdesk

  • Hi..
    While trying online claim getting error “Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).” Please somebody help on this issue

  • Hello Sreekanth,
    I was trying to withdraw my epf as I habe moved to abroad but when I click get OTP a message displays as below kindly help for any solutions as I need amount badly
    Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).

  • While applying for PF withdrawal, it shows the massage “Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).” from last 3 days. When will the issue solve? Any idea?

  • Dear Srikanth, i worked for 4 years with my previous organisation and resigned to that company and joined with other company. now i want to withdraw my previous company PF and pension amount. when i am trying to go for the option online withdrawal at UAN portal my previous company pf and pension withdrawal option is not there, only partial withdrawal from current company option is showing. at my KYC PAN is not verified as it is showing name mismatch with income tax dept. if i get corrected the name at UAN portal, can i able to get that option to withdraw my previous company pf and pension.

    • Dear Chakravarthi,
      If you are employed and currently contributing to EPF scheme then you can not withdraw full PF balance either from previous or current EPF account(s0.
      Suggest you to transfer the funds from old EPF account to new EPF account.

  • Hi
    Could answer below questions
    1. Unable to withdraw because of the same error which are reported below.When is this error going to be fixed.
    2. For Claim we only have two options “Only PF withdrawal (Form 19)” and “Only Pension withdrawal (Form 10C)” ; Cant we withdraw both PF and Pension together ?

  • Same error reported when you try to raise a Claim and get OTP via AAdhar. Looks like a glitch on EPF website. why are they taking so long to fix this ? this has been an issue for the last 3 days. Customer service number is not reachable.. always busy. No email to communicate to them.

    No idea or ETA on when this issue with DIGITAL CERTIFICATE ERROR will get resolved.

  • Hi I’m getting Invalid key info in digital signature error message what should I have to do?

  • When trying online claim getting error “Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).” Please somebody help on this issue

  • really very good online service for pf withdrawal i have got my pf claim within 18 day, including holidays . very easy process.

  • Hi Sree,

    I have applied for Partial PF withdrawal online under illness clause but while filling the form I mentioned amount which is sum of my employee and employer share. Later I came to know we can only withdraw employee share or 6 month wages whichever is minimum. I wanted to know whether my claim will be approved or not?

    • Dear Uzair,
      EPFO will mostly process your application and they will sanction the amount as per the eligibility conditions irrespective of the amount you had claimed.

  • Hi Sreekanth,

    Please let me know, what could be the issue. I am receiving the below error.
    Appreciate you help.
    “Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).” during pf withdrawal .

    • Check with your employer if they had valid digital signature certificate or not. I think DSC of your employer is inactive. without active DSC in your employer UAN potal yours claim cannot be verified.

    • Problem with only employer i have also same issue i have contacted my employer today only solved my isssue

  • Hi,
    I am getting an error “Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).” during pf withdrawal .

    Kindly help me in this regard

    • Check with your employer if they had valid digital signature certificate or not. I think DSC of your employer is inactive. without active DSC in your employer UAN potal yours claim cannot be verified.

      • Dear Sreekanth
        Can they not mail to pf department regarding their problem??
        They can also forward to their correspondence employer .

    • Having the exact same issue .. Well if so many people have the same issue would it be still Employer issue. I have raised a concern with the customer service email as well hope to get response soon

    • One of the other forums was saying this was a technical glitch. But even I am facing the same issue and am unable to submit online. Few weeks ago, I saw the message Online PF submission under maintenance and now this!

    • HI Kaushik. I am also facing the same error. If you are having the resolution for the same. Please let me knw. 9729700787 my whatsapp no.

    • Im also facing the same error, “Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).”

      What is the problem, please help

      9941203175

  • Hi Srikanth, Can i know the reason why i am getting only option “EPF partial withdrawal” in the UAN portal. Is it that i worked only for 18 months? Evrything is in lync and Sync. But wondered what might be wrong?

  • I applied for PF and its showing settled. But I want to reapply for PF from different employer. can I apply? or there is any time gap required? Though I am in job, can I apply for employee+employer contribution or only employee contribution. Please tell, its urgent

  • Hi
    I’m trying to withdraw pf but mobile no. On adhar card is old one which I don’t have n cant update as online it can’t be done and broker is asking for hefty amount for this small. Work… Send an email of complaint also but no reply… Kindly help..

  • While claiming PF online system ask for Only PF or Only EPS. But I want to apply for both PF & EPS amount. How it is possible. Please guide me on this.

  • I need money very urgent. My services is more than 3 years. For which purpose i can withdraw the epf easily without produce any document? and how can i apply? Please help

  • Is date of exit update I uan from employer is mandatory for linked aadhar uan for final settlement

  • Hi Sir,

    I Applied pf 24 th – ONLINE CLAIM (FORM 31,19 & 10C) for online. It is showing process to “Under Process”

    May i know how many dats to take.

  • Hi applied to pf last month to 24th online but i did not receive the amount. how many days to take

  • Dear Srikanth,

    I also use Umang app..but after login in umag app and click withdrawal claim button it showing no data found.. I also use different browser and different system..

  • Dear Srikant,

    From 10- 12 days I am trying to withdraw my of online through member portal it showing something went wrong.please try later. It showing again again.. my ex employer allready submitted doj,doe.. can you please suggest me what to do next..??

  • Hi Sreekanth,
    I have left job and it has been2 month. My last working day was 28 Feb 2018.
    I am trying submit online claim to withdraw my pf amount on UAN portal.But its giving error that ” Date of exit is less than 2 month from Today”.

    Can you please advise why the error is?

  • Dear Sreekanth,

    I tried raising the claim through UMANG App. After entering the KYC details, I am unable to select Form 19. Only Form 31 for partial withdrawal is appearing by default.

    Could you suggest any work around for this?

    Thanks
    Sandeep

    • Dear Sandeep .. Mostly your ex-employer might not have updated your Date of Exit and Date of Joining in your service history. Kindly contact them. Once they update these details, you will get to see the options for EPF withdrawal (Form 19) and EPS withdrawal (Form 10c).

  • Hi,

    Preciously I have worked in cognizant, so it was showing the details of old company of account now after few days my new company Tata consultancy services pf details has been added up and there is no history of my old company , how can I then get my old company of accumulated money? Kindly pls reply I am so much in tension

    • Dear Sagar,
      If your previous company maintains Pvt trust for PF, kindly contact CTS to transfer funds from old EPF ac to TCS ac.
      Also, kindly check with them if they have updated Date of Exit and your service details.
      Did you share the same UAN at TCS?

  • hello sir,
    When I apply for online epf claim, there is a massage display on the screen ‘Online Claim Service is under maintenance.’ My KYC is already updated.

      • I tried using Umang app its takes me to the claim page where all the KYC details shows verified but “Proceed For Online Claim” button is inactive. Not sue what could be the problem please help.

        • Hey it worked I think it was asking for last 4 digits of my account number which was not filled hence it had not worked. I have already completed the claim now thanks.

  • Hi

    i have two pf accounts

    1)one pf account is 5 years old(2013) now in active state don’t have any uan no and left it like that.

    2)after i joined another company . they create another pf account with UAN no and pan card is not validated

    can i withdraw pf from both account by submitting the form offline

    please let me know

  • Hello Mr reddy, in online claim process there is 2 options for submitting claim, one is PF withdrawal , second is EPS withdrawal, you can select one at a time , I want to know If I want to get both amount then do I have to submit it 2 times , one for the eps and another for the PF

  • While am applying for Pension withdraw form 10C. Am getting this error after entering OPT & submit
    “Claim Not Submitted On Portal, Please Try Again Later” From last one month am seeing the same error.My service is less then 6months.

  • Hi i apply for online advance pf withdraw through my UAN on 6/04/2018 but till today it’s shows on current status is ONLINE CLAIM SUBMITTED ON PORTAL. I want to know when it settled and how many days it takes to change in current status.

  • Dear sir,
    I have apply online pf form 31 on 25 mar 2018 through UAN portal but still status is showing as “Online claim submitted at portal”can you please tell me what can i do for next process.can i resubmit the form?

    • Dear Atul … For the last 2 to 3 weeks there have been some tech glitches @ EPFO online facility. You may have to wait for few days..keep a track of your claim status..

  • hello Mr. Reddy-
    in my old company i worked more than 1 year but due to short time of project i left that job and after some time i joined new company now im working there, So currently my both UAN no are active.
    Basically i have two queries-

    1-if i want to withdraw my full settlement from old company is is possible.
    if yes then how ? because when i’m trying to withdraw online its showing two option one is for EPF settlement and another is for EPS settlement but there is no option for both settlement.

    2-if i want to transfer my old account to new one then what will happend as my new eployer is exempted and they are not showing the member passbook.
    Is it trustfull to transfer amount in new employer?

    Kindly suggest me with complete details.

    • Dear Dhirendra,
      1 – An employee should have only one active UAN. Suggest you to transfer the funds from old EPF ac to new EPF ac.
      If you are currently working and contributing to EPF scheme, you can not make full balance withdrawal.
      2 – Kindly contact your ex-employer and get the transfer done to your new EPF ac.

      Kindly read : EPF partial withdrawal options & rules..

  • Hi,

    I served with my company more than 1.1 years and resigned my job and my last working date is 31st Jan 2018 and I am no longer working right now.

    When i am trying to claim my pf amount through online and I am following all steps as you have mentioned.

    In Online services, I have selected CLAIM(Form-31, 19&10c), then it asked me to verify the bank acc. no. After doing that I proceeded to the page where I need to select the form. Here the option for 10c is not visible. Only form 31 is visible.

    Can you please help on this matter….

    thanks in advance

    Regards
    Deepak rana

    • Dear Sir,

      I have claimed online partial withdrawal claim through umang app on 28 march..and in status it is showing claim submitted on portal till date…how much time it may get to credit or it will not credit..
      please help

    • Hi Deepak,
      If form 31 (Advance) only visible.
      Your employer has not yet update your DATE OF ENDING and REASON OF LEAVING in uan portal. Ask your employer to update your SERVICE detail completely. Once they update your service detail. You will have all other option which is Form19 and Form10C. I hope you got this. Thank you.A

  • Employee share 24181
    Employer share 7400
    Pension contribution 15169
    Interest not yet updated from April 2017 to March 2018.
    Year of service: 2.5
    How much will I get if I apply for final settlement.

  • Hi sir,
    My Form 10c status shows under process whereas form 19 status shows claim rejected.I have already emailed my 15G form mentioning my UAN NO,MEMBER ID AND TRACKING NO.But no response and it still shows claim rejected.Customer care no comes always busy.kindly help

  • Online Claim Service is under maintenance.Is any any information when it will be rectified

  • Online Claim Service is under maintenance.
    But, there is no update on by when it will come back. Does anyone has idea?

  • Sir I have filled my epfo on 23 march but when I checked my pf claim status show no record found kindly help me and suggests

  • Hi Sir,

    I have initiated pf withdrawal online for full as mount as I am not working from past 1 year. Whole amount is not approved. Why the full amount is not approved?

    • Hi,

      Online claim is taxable (with Pan 10% without pan 34%)
      So you need to submit your pan copy & form 15g to get complete benefits.

        • No, TDS will be applicable for above 50000 of your PROVIDENT FUND (PF) or below 5 years of your service.

  • Hi I applied pf form 31 in online on 9-3-2018 but still status is online claim submitted at portal.

    My problem is there is no end of exit date in epfo portal but I am not working from 1 year.

    I am not contributing amount to uan account from 1 year my employer hasn’t updated end of date.

    I applied form 31 with < 90% of my available amount with reason illness.may I get pf or it will reject.

    Please help me on this

    • Dear Bharath,
      Suggest you to request your ex-employer to update DoE.

      “For the purpose of ‘medical treatment’, the least of 6 months basic wages (or) employee share with interest is allowed as partial withdrawal.”

  • Dear Sir,

    When We are doing claim online then at last time when we entered 6 Digit Aadhar OTP that time it’s showing claim not settle please try again later.

    We have already done it more time but again & again it’s showing same so please let me know the exact solution for this matter.

    Thanks & Best Regards

    Ajay Kumar
    +91 81308 859**

  • Sir when i apply my pf online.i want final settle .i want fp19 or 10c but there only showing avance pf u apply not showing 19c or 10c showing 31form ..how to apply my 5yrs pf

    • Dear Sanatan,
      Mostly your ex-employer might not have updated your Date of Exit and Date of Joining in your service history. Kindly contact them. Once they update these details, you will get to see the options for EPF withdrawal (Form 19) and EPS withdrawal (Form 10c).

  • Hi, Last year (March 2017) i left the job & started my own business, Now i want to withdraw complete amount from EPF as i am not going to job in future.
    Also my UAN is activated , PAN & AADHAR & Bank Account details is updated and verified in EPFO database.
    But when i am trying to withdraw it gives me only “Advance withdraw (Form 31)” option only.

    Also i notice that my date of exit is still not updated in my EPFO Database, what should i do ??

    Please suggest

    Regards
    Rahul Kumar Tyagi

  • We fill the form 10 c but we are observing some issue they are showing DATE OF EXIT IS LESS THAN 2 MONTHS FROM TODAY OR TOTAL SERVICE IS LESS THAN 6 Months but my total service is 2 years so what I do I can’t understand please help me.

  • Dear sir
    I have left my previous job in 2016….
    After that i have now new job i 2017 nov and so in online UAN account two pf account are visible…..
    I have submitted forms for withdrawal of my earlier pf account to my previous employer but not getting any status….
    When i am trying to raise online claim it is only showing present account and not the old one in claim columns…
    I really am in need of money and seek your help in this regards….
    All KYc are updated online though

  • i requested to withdraw epf online for illness but they rejected my claim by saying “SUBMIT ESI EXEMPTION CERTIFICATE/OK”.

    • Dear Rajan,
      Earlier, to avail, partial withdrawal for medical treatment, one has to submit the ESIC certificate or doctor certificate. But as per the recent amendments, you are no longer be required to submit any medical certificate or any other certificate or document or any proforma whatsoever to avail advance.

      This new guideline has been included and amended under paragraph 68-J or under paragraph 68-N of EPF Scheme 1952.

      You may submit your grievance to the epfo online..click here..

      • you are saying that you are no longer be required to submit any medical certificate or any other certificate or document to avail advance for illness. But under the paragraph 68-J or under paragraph 68-N of EPF Scheme 1952, it is clearly written that you have to produce doctor certificate or ESI exemption certificate to avail advance. Please help

        • Dear Rajan,
          I believe that EPFO has issued guidelines further to this notification. Blog readers who applied for partial withdrawals got the amount without submitting any documentary evidence.
          You may kindly recheck this with your employer or EPFO.

  • Sreekanth.
    I have raised partial pf claim on 23rd Feb through online UAN portal. Till now status shows ‘Under process’, no other update is shown. It’s ten days now. Can I raise a parallel claim on UMANG app as they say in ten days we get an update there. I am feeling helpless as in pf dept they said they can’t do anything for online claim when I went there and helpline numbers call is not picked.
    Thanks
    Sreebindu

  • While submitting the online pf claim it ask for the address. do we need to give the address as same in the aadhar card or I can give my temporary address

  • I have two EPF account link with UAN number, because of this I am unable to file withdrawl claim online. Please suggest me how can I do it online.

  • Dear sir
    Mera pf ka pesa nhi a raha h jabki online claim karba diya 1.5 mahine se upar hone bala h koi kuchh bata bhi nhi pa raha h kya karu
    Pls help

  • Hello Sir,

    I am planning to apply for the PF online through the website. I am confused since i want to withdraw both PF and EPS. Do i need to fill both the form 19 and 10C using dropdown list?

  • Hello Sir,

    I PF tenure is about 1.5 years. Now, I want to withdraw my PF due to Illness. So, will it require any proof for illness?

    Thanks,
    Bibhuti

  • Dear Team, I submitted the pf withdrawal form. Some days before its showing the claim status that they receive my application and it is under process. But now a days when i check the status in online it does not showing any details. Please tell me the reason.

  • I have applied PF adavance on 28th Dec’17 through on line portal.But still it is showing”Under process”.Please guide .

  • Dear Sir,

    My self Bailochan Nayak joined a company on 23rd Sept 2016 & leave that company on 19th Jan 2017. Totally 5 months working. Already 1 year over still I am not get my PF Withdrawal.

    Now i contact to My previous Company for PF Withdrawal Claim. They told me that your claim form already submitted on 20th Nov 2017.

    He also guided me to update all the KYC details on UAN Service Portal. As per their guidance, i also updated my Pan Card,Adhara Card & Bank Account Details in UAN service portal. & my KYC is also approved by My Company & also respective Card Members.

    Now My Company told me to apply PF Claim through online. But In online Claim at last stage it is showing PF partial Withdrawal.

    So kindly request to you, Please help me how I can claim My PF Withdrawal..

    Regards
    bailochan Nayak
    70770815**

    • Ask them to update your date of exit . If your date of exit is not updated you cannot withdraw all the pf contribution

    • Dear BAILOCHAN,
      Mostly your employer might not have updated Date of Exit / Date of Join.
      Kindly contact them and get these updated. You can check these details under Service history tab in UAN ac.

      • Dear Sir,

        Thank you very much for your positive reply….

        My Company already submitted my PF Document on PF Bareily Office on the Dt. 20th Nov. 2017

        I also attaching Copy of PF Submission by My company for your reference.

        Kindly suggest me what i have to do now Can I apply Online Claim or not

  • Dear concerned

    I am trying to claim for my final pf settlement but I have received final amount from the latest employer contribution only (form 19,
    DSNHP093968800000***** ) and have not received amount from previous account …I want to withdraw from the first company (DSNHP003396700000*****) .my uan is activated with all ekyc approved..and also my previous account are transferred to the current one …please guide how to withdraw the amount..I have an urgent need…my total working tenure is 2 and half years

  • Hello,

    I made a mistake while putting in the amount for the online withdrawl [Form 31] on the EPF site. I put in 9% of the amount where in I should have put in 90%. This is for purchase of a new house.

    I would like to know whether it is possible (once this claim of 9% is processed) that I put in another claim for the remainder of the amount ?

    • Dear Aditya,
      If you are buying directly from a builder then 90% of EPF is not allowed.
      This is allowed only in case if one applies through a housing or cooperative society & the min service period is 3 years in this case.

      If you are applying individually then 5 years is the minimum service period for partial withdrawal towards house construction.
      If application is through a society or housing agency then minimum period is 3 years and you can claim 90% of outstanding EPF balance as withdrawal.

  • Hello,

    I would like to do partial withdrawal from my present EPF from my contribution. This will be thru online (https://unifiedportal-mem.epfindia.gov.in/memberinterface/). will i have to submit any documents when withdrawing, I can see from passbook Employee Share is around 3.25 L .can i be able to withdraw 2.25L , kindly suggest and also for this amount do i need to submit any proofs.

  • Dear
    I confused to fill the form 10c .I have both pf accounts no and pension account no but in form 10c account sections column what we fill pension account no or pf account no.please revert back

  • Dear Sir,
    My UAN account is showing only the most recent company in service history, because I wasn’t allotted UAN with my earlier company. I had transferred the earlier PF balance and it shows up in my latest UAN passbook. My online UAN account shows the date-of-joining and date-of-leaving only for my last company. The combined tenure for both company total more than 5 years, but my recent service is only 3 years. I am worried TDS will be deducted. I asked EPF Twitter and they ask me to email [email protected]. “[email protected]” always returns the same cooked response to contact my company. I also submitted a request to link my old PF account to UAN using the “One Employee-One EPF account” option in epfindia.gov.in website, but no action is taken for months. My companies are not helping either.
    1. I am not being prompted for TDS till the ‘submit-claim’ step. Will they deduct TDS without warning?
    2. Is TDS levied on the entire amount or only the interest? I had put a lot of personal contribution as well.
    3. If 1 & 2 are YES, how can I escalate this issue and get my earlier service record connected with my UAN?
    Any advice would be helpful.
    Thanks

  • Hi Sir,
    I was trying to choose option having form 19 and 10c for full PF withdraw. It was showing an error that date of exit is not there however it was there. DOJ EPF, DOE EPF, DOE EPS AND REASON OF LEAVING… Are filled there but only DOJ EPS is not there. Is this the reason? Or something else is the reason?

  • Hello Sreekanth,
    Thank you for the detailed information.
    I have transferred my PF from previous employer to current employer through UAN portal. EPF amount was transferred to my new PF account, but EPS transfer is not reflecting in the passbook.
    From your article and your replies to other comments, I understand that I need to apply for withdrawal with 10c. I am following all steps as you have mentioned.
    In Online services, I have selected CLAIM(Form-31, 19&10c), then it asked me to verify the bank acc. no. After doing that I proceeded to the page where I need to select the form. Here the option for 10c is not visible. Only form 31 is visible.
    I have not completed 10 years of service. My DOJ & DOE EPS are both correctly showing in the service history.
    Please help me in finding out why the option for Form-10c is not coming.

    Thanks,
    Himaank

  • Hi Sreekanth,

    I wish to withdrawal PF amount. I have completed 7 yrs in previous organization, and just completed 6 months in the current company. My transfer process has been completed, so I can claim through online. When I am applying online claim process, I am getting only (illness, Natural Calamities, Power cut, Purchase handicap equipment options). I want to maximum amount so which options should I choose? Will it consider my previous company duration OR will they consider only current 6-month working time? How much amount can I enter as an advance? Please help me. Thanks in advance.

      • Thank for reply. Yes, I changed the company and still working (completed 6 months) in current company. I submitted the form 13 for transfer balance from the previous company to current company and it’s done. The current amount and plus old balance amount would be more than 4 lacks. I am able to claim online. When I am doing online claim process, I am getting an only illness, Natural Calamities, Power cut, Purchase handicap equipment options. So which options should I choose to get the maximum amount? Suppose I entered 2 lacks Rs on claim page, so EPF department, will consider only current company duration (6 months) OR all my previous 9 yrs experience? Please suggest for choosing options and amount. Thanks in advance.
        Regards,
        AJAY

  • Hello Sreekanth,
    Thank you so much for all the information.

    I am following the online process to claim my PF.
    I was able to successfully process my form 19 request however every time i try to process form 10c i am getting an message as DATE OF EXIT EPS NOT AVAILABLE.

    I have not completed 10 years of service. I am not involved in any job as of now. My last working day was 22nd sept 2017.

    How do i process this?
    Is there an alternate way??

    Thanks,
    Manish

  • Hi Sreekanth,

    I have applied for Full and Final PF settlement via my company and submitted all documents to them i.e. Form 19 and 10C. I have got a partial payment from the company, i.e. company’s contribution and my contribution amount. However, I’d like to know 2 things.

    1) How many installments does the PF amount get credited to your account?

    2) I’ve got a message stating:

    Form 10C(Withdrawal Benefit) ClaimID: PYXXXXX Acct No PYXXXXXXX rejected.
    Reason of rejection: Certificate A/B/C/D/E/F not enclosed/signed. Remarks by DA/AO: Clarify the N C P days /OK
    Rejection letter is under dispatch.

    What has gone wrong and what does this message mean? Whom should I contact? Pls help me

    • Dear Karthik,
      What do you mean by -‘I have got a partial payment from the company’??
      EPFO settles the claim and not the employer.

      I guess you have received EPF amount (Form 19).
      Form 10c is for EPS withdrawal. May I know if you have service of more than 10 years?

      • Raised a concern with Grievance cell. This is the reply I got. Could you please explain more on what this means?

        This is with reference to your Grievance registered vide Registration Number SROWF/E/2017/15926.
        It is informed that your grievance is being treated as non-actionable due to the following reason(s):
        Resubmit claim along non contributory period certificate from employer.

        Therefore, we are closing your grievance from this office.Please quote the same in your future correspondence.

        • Dear Karthik.. Has your employer been contributing to EPF regularly? Looks there there has been some non-contributory period in between..You may kindly check with your ex-employer/employer.

  • Hi,

    When ever I try to update my Aadhaar Num at KYC (EPFO) website. I get a message stating that “Temporary problem at AADHAR server. Please try after some time.” even after everything is typed properly. Any solutions for this?!

  • i applied online for withdrwal on 14-11-2017. On 18-11-2017 i received my 10C amount.
    Still i have not received my Form19 amount to my account.

    When i looked into claim status it states that following message
    Claim Form-19 (EPF Final Settlement)(Resign) Claim id-MRNOI171150000892 Member id-MRNOI00322140000019360 has been settled. Payment sent on- 16-NOV-17 via NEFT.

  • Hi,

    When ever I try to update my Aadhaar Num at KYC (EPFO) website. I get a message stating that “Temporary problem at AADHAR server. Please try after some time.” even after everything is typed properly. Any solutions for this?!

  • Hi, My name is Ganesh. I applied my PF online ( Form Number 31 ) but it rejected without any reason. Can anyone help me the procedure for online withdraw of my pf and pension fully. I have already linked my Adhara card and kyc is already updated.

    Thanks..

  • Dear Sir,I am job less from 2014 I need to withdraw my pf .total amount is around 1.5 lakhs. I don’t have any other income what amount should I enter in form 15g column 16/17/18 and 19.
    Moreover from A.y 2013-14 I haven’t filed ITR and also don’t know whether my company filed previous returns .Help me out

  • HI SHRIKANT
    I HAD CLAIMED MY PF AT 18TH NOV 2017 NOW IN MY UAN ID OPETION TRACK YOUR CLAIM SHOWING “CLAIM SETTLED” WHEN IT WILL BE CREDIT IN MY BANK ACCOUNT I NEED CASH VERY URGENT CAN YOU GIVE ME PLEASE ANY SUGGESTION

  • Hi I left my job 3 yrs before.I am job less now.I have UAN but my name has small correction.I tried to contact my ex employer .Since its group hr said the company in which I was working has been closed.So he doesn’t have digital signature to update or approve. He said I can withdraw my pf via non aadhar composite form.How long will it take to credit.Moreover is there any options to update my UAN so that if I join in any company in future there should not be any problem.
    Thanks

  • Dear Sir,

    I have completed 13 years of services & as a PF member.
    I have UAN Number and also linked with my Aadhar.

    Shall I withdraw 100% PF amount of my contribution as well as Employer’s contribution?
    or
    Which form I need to fill online?
    I need money to repay my Home loan.
    Pl. help me.

  • Hi Sreekanth,

    This is ajithkumar,I have few more doubt about PF withdraw

    1.2013-2016 I have worked in one company ,In which UAN number(1) created and employee contribute and employer contribute are processed,after that I have joined in another company where they are created new UAN(2),now I have followed with new UAN(2) number.
    Now I want to with draw my PF from UAN1,can i do that..Please suggest for the same.
    Note: I am not transferring from UAN 1 to UAN2

    2.While I am trying online withdraw for my PF from UAN1
    I am getting below error,Please suggest for the same to whom i need to contact

    ”
    AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.”

    Thanks in advance

    Regards,
    M.Ajithkumar

      • Hi Sreekanth,

        Thanks for your prompt reply…
        I have missed something, Initailly I have worked in company 1 and created UAN 1 and PF 1 for the same.
        After joined in another company 2 i haven’t transferred my money UAN1 to UAN 2.
        Now I am working another company 3 and I want to transfer my money from company 2 PF to company 3(Right now i am working in this company).

        But I want to withdraw my money from UAN1.

        Is it possible?
        Please suggest me for the same.

  • Hi,

    I am currently unemployed and my previous PF accounts are inoperative now. There was no UAN for my previous employments.
    I have recently created UAN online using aadhaar and it is active now but how to link my inoperative PF accounts to my UAN.
    Please let me know.

      • Hi Sreekanth Reddy,

        Thank you for you reply. I have already followed the same process as mentioned in your article and created my UAN. This UAN is created and also activated but there is no option to link my previous PF account. As i am unemployed, this UAN is created just based on my aadhaar data and its not linked to any PF account. I have logged into my UAN account also but i don’t see any option to link my PF account. What i need is how to link my previous inoperative PF account to my UAN. Please let me know if you have any idea.

        • Dear Surya,
          As I dont have an EPF account, unable to play around with the options..
          If possible, you may contact your ex-employer and submit withdrawal form quoting your UAN.
          I will check with one of my friends who has similar issue like yours and get back to you..

  • I have applied for online claim and it settled but I got only employee share and can’t withdraw employer share and pension contributions.

    It’s update on my pass book same.

    I have pasted my updated pass book after withdrawal my employer share.

    Employee Share ₹ 72
    Employer Share ₹ 3508
    Pension Contribution ₹ 6734

    Can’t withdraw employer and pension???

  • Dear Sir,

    We requested for PF advance through UAN portal online for purchase of Flat on 11th Nov.
    On 15th Nov could see status on UAN portal as Claim settled and by EOD got half the requested amount as well.
    Now on “Know your claim status” status is coming as settled on 15th Nov. PF passbook is also updated with disbursed amount. My doubts are:
    1. Are we going to get half amount again as second set of disbursement. If yes. when to expect this?
    2. If not, then as we can only claim once against this option how to go about this?
    3. Please help with who can help on this further.

    Regards,
    Archana

  • Hello Sir,

    I have applied for PF withdrawal process offline .

    know your PF Claim status: Portal was showing withdrawal process is under process( from 13th nov till nov 17th).

    now today when i got it checked it is not displaying anything in online portal

    PYKRP00523490000008700

    please suggest what happen to the portal or non displaying of PF withdrawal means something??

    Thanks
    Mohith

  • Hi please help me Sir,
    My KYC is showing verified when ever I going to apply my Pf it’s showing only one option Advanced
    PF form 31 but I want to withdraw my entire pf amount because I left that company now I can’t apply
    So please help me what should I do for this problem please Sir help me.

  • HI SHRIKANT

    I HAD CLAIMED MY PF AT 11TH NOV 2017 NOW IN MY UAN ID OPETION TRACK YOUR CLAIM SHOWING “CLAIM SETTLED” WHEN IT WILL BE CREDIT IN MY BANK ACCOUNT I NEED CASH VERY URGENT CAN YOU GIVE ME PLEASE ANY SUGGESTION SHOULD I GO EPFO OFFICE ?

  • Dear Sir,
    I have withdraw my PF successfully through online process,I am not a taxable Employee but TDS is deducted above 30% because pan not available status,but have update PAN CARD in EPFO portal….then how to claim my TDS deducted amount..Please GUide me in detail…..Thank u sir

  • Hello
    Sreekanth,
    I have submitted form 19 to withdraw pf online 3-4 days back but the status says sent to field office on 10-Nov-2017 and current status is Under Process so I just wanted to ask you that is it normal that they are showing same screen from 4 Days or is there any problem please give me some clue.
    Thanks and Regards
    Dhruva Jain

  • Yesterday I have submit online EPF claim successfully but online receipt shows Pan not available.My pan card detail already updated in EPFO portal.Then my TDS cutting is above 30% ….My PF amount is above 50000…..please guide me sir …..any option to

  • Dear sir,
    My basic salary was 13500/- and I worked for 3 year 4 month. Now for EPS ( pension ) withdrawal how much money i will get. I don’t know the calculation of wages for EPS withdraw Please suggest.

    Thanks.

      • Dear sir,
        As per suggested link 3 year service means 2.98 will multiply to basic of salary so it will be 13500*2.98=40230/-.

        I was applied for eps withdraw and I got 30515/- only. I withdraw with 10/c form by giving UAN number. This 30k is exctaly same as total money contributed by both company where I worked.

        One thing is that I have worked for two companies and so I was transfered previous company pf to new company pf number successfully after joing new company. In previous company i have worked for 1y 8month.

        So what will be issue so that I didn’t got eps around 40k/- as per article suggest.why 2.98 multiplication not used and got money only which was contributed.?
        Please help,
        Thanks.

  • Sreekanth si,
    when I have submitted my online PF they gave me 2 options from which I have to select one and the options were
    Form 19 & form 10c which option use to all pf withdraw

  • Hello,
    Sreekanth
    I have one question that when I have submitted my online PF they gave me 2 options from which I have to select one and the options were
    (1)Claim for online PF Withdrawal Only
    (2)Claim for online Pension Withdrawal Only

    But the problem is that I have to Claim for both Pf and Pension as well for the time being I have selected the option of Online Pf withdrawal as the amount of PF was higher than the pension one.

    But I would appreciate If you Could help me with that.

    Now how can I apply for the online Pension withdrawal? After I receive the PF amount in my bank account or I can apply for Pension withdrawal before receiving the Pf amount in my account?

    Thanks and Regards
    Dhruva Jain

      • Hello
        Sreekanth,
        That means I did a mistake because I have proceeded by clicking on EPF form 19 so now i can’t get the full pf amount including EPS (pension)?
        Will I get only EPF (employee provident fund) and I can’t withdraw EPS in future?
        Regards
        Dhruva jain

      • Now can I do one more online claim for EPS (Employee Pension Scheme) Form 10C because I want the complete amount including both Epf and Eps?
        Please Sreekanth help me with that urgently,
        Regards
        Dhruva Jain

  • Hello everyone If you guys are trying to transfer or withdraw your PF amount you can do It now as the problem which we were facing before has been resolved and I have also submitted my Pf claim request successfully.
    Thank you
    Dhruva Jain

  • Hi,
    I have recently transferred my old PF to new PF but both have separate UAN accounts. So in new UAN I don’t see service history details of old one and DOJ PF is only current PF DOJ, because of this while trying to part withdrawals claim online it’s disabled the options which are required 5 years of service. My current and old PF combined service history is 6 1/2 years but unable to claim.
    What to do if a person has 2 UAN accounts and PF amount is transferred to new PF?

    • I have tried to consolidate 2 PFs using One Employee – One EPF Account option but there is no update on that from 1 month. If a person has 2 UAN accounts for each then can we use One Employee – One EPF Account option to consolidate.

  • Hello Sreekanth,
    Now the online pf claim website has started working but as soon as we click on the online service -> claim form 31,19 and 10c ->verifying the bank a/c last 4 digit -> proceed for online claim -> (ERROR

    An Unexpected error has occured.
    Click here for home)

    Please help me with this issue I just want to know that is everyone facing this issue or its with me only please guys comment and please Sreekanth help me asap.
    Thank you

  • Hello,
    Sreekanth
    I want to know that when this (website maintenance problem will be resolved) as I am trying to withdraw my pf online from 2 days and everytime it shows that webpage is under maintenance there is no time they should mention a particular or an estimated time there.
    I would appreciate if you could help me with that.
    Thank you

  • Hi Sir,
    I am trying last few days for online claim but..EPFO portal showing “Online Claim Service is under maintenance”.
    this error.

  • Dear sir
    i want withdrawal full PF amount through online & my online PF account is activate..Adhara is linked also
    So please guide me which option select to online process …..Form 31 & 10 c reflecting seprately

  • Hi,

    While applying for online PF withdrawal, it is not showing PF withdrawal option. Only PF advance option is showing. While research I found that my doe pf is not mentioned. While 3 months already passed leaving my job. Whom should i contact for this??

  • sir i applied for pf withdrawal on 09/10/2017 i checked my status showing under process now i want to know how much time does it take to credit to my bank account….

  • Dear Sreekanth,

    I have applied for a home loan towards purchase of a flat . All disbursements from the bank has been done. The construction is complete and I have received the possession letter by mid nov.. But I still have one last installment of
    2Lakhs to be done from my hand. I am completing 5.5 yrs of service in a month and my current PF balance is 1.5L. So my questions are:
    1. Can I withdraw from PF account?
    2. How much can I withdraw?

    Thanks for your reply in advance.

  • Hi Sreekanth,

    I am planning to withdraw my full PF amount of 4 Lakhs (not working anywhere since two years) and my service is less than 5 years. I am submitting my PAN and Form 15G. I have no other source of income. What will be the TDS amount cut upon my full PF withdrawal?

      • Thanks Sreekanth.

        Based on your reply, I understand that as my amount is 4lakhs and service is less than 5 years. two times tax will be applied.

        1) From EPFO side: TDS @10% on 4 Lakhs.

        2) As complete PF amount is taxable income as you mentioned above, so while submitting IT returns, I am liable to pay according tax slabs. i.e. upto 2.5 lakhs no tax and rest 1.5 lakhs @5%

        Is the above understanding correct?

        Thank you in advance

        • Dear Divya,
          If you do not have any other source of income for the FY, then you can claim 5% as refund.
          TDS @ 10%
          Assuming your applicable tax slab rate is 5%.
          That means you have paid more than what is required by way of TDS, which you can claim it as refund.
          Kindly read this article : TDS & Misconceptions..

  • Hi Sreekanth,

    I am trying to apply my PF claim online. I am having the following issue.
    My PAN, AADHAR and BANK shows KYS Approved. UAN card shows KYC as “YES”.

    When I click online ckaim it shows PAN NO : (PAN NOT VERIFIED). I have asked my previous employer and he sent an email with atatched screen that it shows verified to him. While applying online it sows (PAN NOT VERIFIED). in the Claim page under KYC details page.

    Thank you in advance.

    What to do in this scenario. Please suggest.

    • Hi Sreekanth,

      I am trying to apply my PF claim online. I am having the following issue.
      Under Manage menu if we click on KYC page, My PAN, AADHAR and BANK shows KYS Approved.

      UAN card shows KYC as “YES”.

      When I click online claim it shows PAN NO : (PAN NOT VERIFIED). While applying online it shows (PAN NOT VERIFIED). in the Claim page there are two sections i.e. Member details and KYC details . The PAN number is displayed at KYC details section and it showing (PAN NOT VERIFIED) exactly there.

      I have asked my previous employer along with screenshot and he also sent an email with attached screen shot saying that its showing verified to him.

      Thank you in advance.

      What to do in this scenario. Please suggest.

        • Hi Sreekanth,

          Thanks for your response.
          1) Yes, my Aadhar , PAN, Bank all are showing under Approved KYC section and Aadhar shows “verified” but PAN, Bank shows “—-” beside it.

          I will submit “EPF Composite Claim Form (Aadhar)” as you suggested. Can I submit in any EPFO or only the place where I last worked? Please suggest.

          2) I have 5+ years of experience from 2009 to 2015. One company from 2009-2010 (1 year 2 months) and 2011-2014 (4 years) with another company. I got UAN in 2012 and employer updated current employment details at that time. Now, in the claims section it is showing as short service as I spent with second only 4 years. Now I am working no where. How do I get added my previous experience. Which employer I should approach to get added the year 2009-2010 experience in UAN portal. Please suggest.

          3) If I submit “EPF Composite Claim Form (Aadhar)”, how do I prove EPFO that I have 5+ years of experience. Please suggest.

          • Dear Andy,
            1- You have to post the forms to the EPFO regional office where your EPF a/c is being administered.
            2 – You can transfer the funds from old EPF ac to current EPF account.
            3 – Once you transfer the funds, the service period gets carried forward.

            • Thanks Sreekanth.

              My funds got already transferred as I can see an entry over the PF pass book.

              Unfortunately, at service details section ( in the claims page) , it is showing SHORT service .

              However I understood that in the UAN member portal under the menu “View->Service history”, Only last service(2011-2014) is displayed. The 2009-2010 experience is not showing. This might also be reason for the short service in the claims page.

              Now again my doubt is, which employer is responsible to add the service history “2009-2010” period so that it will not show as short service in claims page.

              I am worrying that if I post the docs to EPFO, I assume that EPFO will go to the UAN member page and finds that the service is less than 5 years and they may apply taxes that are applicable for short service. They may not look each entry in the passbook. Because 4 years entries are there and only one entry for the transfer.

              I would like to get my service history added. Please suggest how do I do this?

                • Dear Sreekanth,

                  My funds from 2009-10 transferred to current PF account. The PF passbook shows transfer entry too. However in the service history it is not showing 2009-10 service in UAN portal.

                  Who will be able to add this entry in UAN portal under service history? Which employer?

                  • Dear Andy..If the funds were transferred successfully and your DOJ/DOE have been provided by your ex-employer to the EPFO, then kindly don’t worry, the service period would have been carried forward.

                    • Thanks Sreenkanth.

                      Then, I am planning to apply CCForm using Aadhar as my KYC got approved in UAN. Could you please verify the following docs to submit at EPFO

                      1) CC Form(Aadhar)
                      2) UAN Card copy
                      3) PAN Card copy
                      4) Aadhar copy
                      5) Cancelled cheque
                      6) PF passbook copy
                      7) DOJ, DOE details
                      8) revenue stamp
                      9) form 15G (if applicable)

                      Please let me know if anything is required other than mentioned above. I assume no employer attestation is needed if I am applying on my own as my KYC already got approved and DOJ and DOE are visible in UAN portal too.

                      Please

  • Hi Sreekanth, I want to get loan for repairs & renovation of home. Kindly advice how can we proceed and advice for documents. I have 11 years account and how much percentage will get ? Also advice this should go through employer or without employer we can directly proceed ?

  • Dear Sreekanth Reddy,

    I applied for my withdrawal of my PF Balance completely through online, but I get only Employee Share of 58000/- and remaining balance of Employer Share of 17750 and Pension Contribution of 28034/- not settled. Please suggest me, how to get settle PF Final Settlement.

    Thanks & Regards,
    Nipun .G

  • My Aadhar is verified, but when i clicked on claim button it is displaying that “please update AAdhar”. so please just me what to do ?

  • Hi Sree,
    Yesterday, i have submitted request for advance withdrawal of EPF for repayment of loan & EPFO system has successfully accepted my request but there is no email, SMS notification received , my contact & other details on EPFO site are upto the mark ..Please suggest how can i check further status of claim.

    Assuming in case of Online request , no need to submit any hard-copy to EPF department, please correct me

    I have not taken any support from Employer as this would require some form submission. I have submitted online claim on basis of valuable information available at your site .. thank of such wonderful blog.

    Should it require any further action from my end after form 31 Submission , please suggest .
    Thanks in advance

  • Hi,

    I needed to withdraw part amount of my PF, for marriage purpose. I have completed 14 yrs of service in total, but only 3 years in current organisation. PF balance accumulated for only 3 years, since I withdrew all the previous organisation PF amount. Now, my current organisation says I will not be able to withdraw PF since I have not completed 7 years in this current organisation. Please help.

  • Dear Sir,
    I have updated my DOE and KYC by my employer on 07/10/2017 but its still not updated in UAN Portal. How many days it takes to updated in the portal after employer update from their side.

  • Hi

    Trying to submit online claim but below message I am getting.

    “Multiple member-id’s found linked to your UAN. Kindly transfer all to current member-id before proceeding. ”

    Please suggest what I need to do now

  • Hi

    I have applied PF online on 27th sep the claim has showed settled on 4th oct but amount is not revived yet i have 10 years experiences

  • Hi, I linked my Aadhar with epf and its get approved also. But while claiming its shows the below mentioned error
    ” AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.”

      • I had visited the PF office and linked the aadhar , still it is not reflecting in KYC section and it is showing same message “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office”
        Office is telling , it may take 10-15 days to reflect in online. @hemanth when you linked your aadhar to UAN..?

  • Hi

    Unable to Claim in EFPO Website.. because Aadhaar # not verified in EPF website..(it shows Aadhaar authentication failed .Gender.. DOB..mismatch with registered date )

    how did sloove this issue?

  • Hi sir ,

    I have applied for PF part Withdrawal,i have submitted form 31..and now showing status for Claim Settled..but still not receive money My bank account …i have applied for 100000..service 9+ years

  • Hello sir,

    I have applied for PF withdrawl through online mode . I have submitted form 19 and form 10c separately.
    And form 19 is showing claim settled as of now while form 10c status is under process. So is there issue with applying both the form for both separately ?

    The amount I m withdrawing is more than 50000 and service less than 5 years . Will i get intetest on the pf amount and the employer share and kindly tell me how much TDS they are going to deduct.

    Thanks in advance.

      • Hello sir,

        Thanks for your response.
        I want to know that after withdrawal what happens with the UAN no. And PF account number? Does it get closed? . If I want to join another job after sometime. Can I give same UAN and PF account number to the new employer?

        Regards

        • Dear Abhishek .. Your UAN remains active and you can share the same number with your next employer.
          However the EPF ac gets closed, your new organization will allot new EPF account number (member-ID) which will be linked to existing UAN number.

  • Hi Sir,
    My PF withdrawal form received in Delhi North PF Office on 11/09/1993. It is showing the claim status under process, I want to know how much time it will take for final settlement and when i will receive the PF amount in my bank account.

  • Hi,

    I have applied for PF withdrawal through online on 16th September 2017. Kindly tell me how much time it takes to get the amount?. It’s still showing under process as of now.

    Regards

  • Dear srikanth i submited the online claim and in my passbook it is showing withdrawal amount is 4036 INR but i did not reecieved any amount or mail and msg on my registered mobile no and email id regarding the same and the amount is still not credited in my acc also Please help its urgent …

  • Hello Sir,

    I tried the online claim option for PF settlement. But it gives only the option for form 31 to continue. Is there any other option to claim for PF settlement online?

  • Dear Sir,
    From the last one year I changed two job which creates 2 additional member ID for EPF. Now when I want to transfer my previous accounts I am facing a problem as as message showing during in online line transfer process that “information in previous ID is not matching with current ID information”. But as per my personal detail showing on member portal is same for all Member ID. This also not showing what is mismatch. Now what is the procedure and whom to contact as I don’t know where and what is the information not matching, also 2 member ID is of Delhi and one is of Mumbai.

  • Dear sir
    During online claim two options came on deshboard that are
    1. Only PF withdrawal (Form 19)
    2. Only pension withdrawal (Form 10C)

    Please suggest me that what i have to be submitted for Full PF withdrawal.

  • CLAIM ID MHBAN170750000317
    RECEIPT DATE 21/07/2017
    CLAIM FORM TYPE Form-31 (EPF Advance)
    PARA DETAILS Non Receipt of Wages (>2 months)
    TOTAL AMOUNT N/A
    DISPATCH DATE 16/08/2017
    STATUS Settled But Returned
    REMARKS Claim-Form-31 (EPF Advance)(Non Receipt of Wages (>2 months)) Claim id-MHBAN170750000317 Member id-MHBAN00379250000012198 Payment sent via NEFT has been returned on- 16-AUG-17.

    what is means of it !! & we have checked with UAN account its showing claim settled.

  • HI Sreekant,

    I am trying to withdraw my PF online, but when I go to the online claim page, i only get 2 options to select:
    Apply for
    1) Only PF withdrawal (Form 19) and
    2 ) Only Pension Withdrawal (Form 10C).
    I want withdraw the entire amount. I am not sure what should I select. Please help me on that

    and i selected the Only PF withdrawal (Form 19) is iam able to get the full amount of PF .. what to do .

  • Hi Team

    Iam trying to apply online pf withdraw full amount but its showing xml validation error what is it my all kyc details are updated and i today my date of exit also mentioned now what is the challenge.. Please acc there is an emergency i really need it very urgent please help me…. UAN no is
    100451503683

      • Hi sir its Shows many times and i tried the another web browser also and its showing invalid otp request data.

        But my register mob no is 9205459533 against this UAN ALSO and aadhar card no is 987611147546

        • This error is showing when iam clicking on GET AADHAR OTP Error: Xml validation

          Error: Xml validation error- Invalid OtpRequest Data Get Aadhaar OTP

          • Hi pankaj,

            I am also face same issue- This error is showing when iam clicking on GET AADHAR OTP Error: Xml validation

            Error: Xml validation error- Invalid OtpRequest Data Get Aadhaar OTP

            can you tell me how solve this error.
            Please help me

            • boss iam facing the issue now i also need the help of the epfo team if any one can help me out regarding the same please help me .

            • Hi Sreekanth,

              I am also face same issue- This error is showing when iam clicking on GET AADHAR OTP Error: Xml validation

              Error: Xml validation error- Invalid OtpRequest Data Get Aadhaar OTP

              can you tell me how solve this error.
              Please help me

      • Hi sreekant,

        I am also face same issue- This error is showing when iam clicking on GET AADHAR OTP Error: Xml validation

        Error: Xml validation error- Invalid OtpRequest Data Get Aadhaar OTP

        Iam trying to apply online pf withdraw full amount but its showing xml validation error what is it my all kyc details are updated and i today my date of exit also mentioned now what is the challenge..

        Please help me

      • Same issue with me as well. Error: Xml validation error- Invalid OtpRequest Data
        Not able to submit the application. Any solution?

        • Me too getting the same issue, the is not able to submit the claim..

          Error: Xml validation error- Invalid OtpRequest Data

          • Dear All,

            I had the same error XML validation. Just now I have applied. It is working now. Use Internet Explorer to apply. Let me know if any issues.

            • Tried with Internet explorer but getting the same error message Request XML signature verification failed . Please let me know how to have this resolved…

            • How u resolved the error message stating “Request XML signature verification failed ” and submitted the claim… I am too getting the same error for past two weeks..

  • Hi Sreekant,

    Finally I was able to submit my claim online. I submitted the claim on 4th September 2017, and it shows Claim settled as on today on the EPF website, but have not received any update over my email or phone, nor anything in my account yet. I can’t understand what is happening. Please share your inputs on this

      • Hi Shreekanth,Pavan here from Bangalore.Submitted online portal on 18 aug 17(Partial withdrawal form31).My PF claim is showing as settled from 30 aug 17 and NEFT done.In my EPF passbook amount is debited(showing in withdrawals) on 6 sep 2017.But amount is still not credited to my account.Could you suggest anything in mycase.I am following up with PF office peenya,but not able to get UTR reference number to check with my bank.

        • Dear Pavan..Thats surprising! Once the claim status is updated as ‘settled’, it generally takes 2-4 days to get the amount in bank account.
          Kindly check if your bank account details that are linked to UAN are correct?
          Did you try submitting your grievance online?

          • thanks for your reply.It’s surprising.EPFO through facebook,have replied that bank will be clearing pendancy tasks by Monday(11 sep 17) and so i am waiting till tomorrow,hope it will get creditted.Greviance already registered SROPY/E/2017/01685.as per them,following is the message:”NEFT file was forwarded to our link branch on 01.09.2017. On telephonic enquiry, bank has confirmed that the file has been processed on 05.09.2017. Please verify with your bank. For the UTR number, this office is yet to received the processed report”

          • Dear Sreekanth,My account number was wrong(two zeroes were missing),so PF office,asked me to submit re authorisation form,I have submitted everything through mail(since I got reply through mail).Again pF office peenya have requested to submit hard copy.So I went to PF office-peenya yesterday(20 sep 2017) to submit,but it’s surprising to see that they are not receiving the said documents(they are saying it is not reflecting in their system).I am really not able to understand how this EPFO works.Very pathetic.They are having many errors in their internal processes.Finally we are the sufferers and nobody in PF office takes responsibility.

            • Dear Pavan,
              EPF account number is wrong?? Is it that you have provided a wrong EPF number by mistake? Or Have you been issued wrong EPF a/c number?
              Did you check with your employer?

              Is this for full or partial withdrawal?

              • Dear Sreekanth,It’s not EPF account number.My bank account number.Previuosly my bank account number in UAN, was fed wrong(two zeroes missing) in KYC by our company.At that time,I did online transfer(form31) on 18 aug 17.Later on While I was checking daily,I observed there is change in my bank account number in KYC uploaded.I updated,changed my bank account number in KYC on 30 Aug 17.at the same time my employer approved.In this time span,EPFO did the neft to my wrong account number.so,finally now(20 sep 17),i have submitted Re authorisation as asked by them.But as said above,they have told to submit hardcopy,but when I go there they are not receiving the same.

                • Dear Pavan,
                  One of my blog readers had informed me about similar issue, he had to meet the EPF officials twice, escalated this issue with Accounts dept.
                  They have issued an acknowledment to him after receiving the request/authorization letter.

                  EPF has informed him that they have to reconcile the accounts first and then Credit will be issued, may take around 30 days or so.

  • Hi,

    My previous employer has exempted pf trust and i submitted form 13 to transfer PF. The request is completed but in passbook I can see only the PF got transferred not the EPS. Am I able to transfer/withdraw EPS amount now and if so can you please let me know the process. My service in that company is 3 years and I left the company in 2015.

    • Dear Gowthami,
      IF you have submitted the EPS transfer form also, then no worries!
      The EPS amount does not get reflected in PF passbook, however when you transfer EPS amount, the service period gets carried forward. In case, you withdraw EPS in full in future, you get the total accumulated EPS amount (old + new a/cs).

  • hi

    My Online claim has been rejected due to Form 15G/15H. How can i fill that online? i am unable to find it.

    Also do we need to send the confirmation receipts of submission of claim to EPFO office?

    -Sanjay

  • Hi Sreekanth,

    I submitted my online withdrawal application on 30th July 2017, But the status is still showing as “online claim submitted at portal”. It’s been a month the status has not been updated. Please suggest.

  • Hi Sreekanth,

    If I have to withdraw the PF and Pension, using a form, which form should I fill. My KYC is updated on EPFO

  • I am getting a error from last week “Claim Is Not Submitted on portal,Please try again later” while filing a pf advance claim online.
    I saw one solution from :Prasanna” that address info on the 2 address fields ‘equally’ (earlier, first text box had much of the details while second box only had my village name) and that had nailed it for me.its works for many users too.
    Can any one explain me above solution with example?
    I tried above solution in many ways but my bad luck i went wrong somewhere may be.
    I had cleaned cache and cookies already.

  • Posting it as a fresh comment since the same query is raised by multiple users on diff comment chains. If you are facing the error – ‘Claim form is not submitted in Portal. Pls try again later’, I’ve already shared the workaround on this blog (pls refer to my comment dated August 5, 2017 at 2:56 pm). I see (on this blog and the another one) that, it has worked for many others too.

    So, it is a good idea to glance through the comment section once, before posting the same query.

  • The claim form is not submitted on the portal. my kyc is already updated and date of joining and date of birth evry thing is updated but i am unable to submit kindly help

  • pf online partial withdrawal claim status showing – Claim settled but not credited in my account,

    kindly help me out.

  • Dear sir,
    I have claim to withdraw my pf but I got a massage that your claim has been rejected due to form 15h. But my KYC updated so why my form has been rejected.my Aadhar no , pan no, account details already updated. Can u help me plz

  • HI Sreekant,

    I am trying to withdraw my PF online, but when I go to the online claim page, i only get 2 options to select:
    Apply for
    1) Only PF withdrawal (Form 19) and
    2 ) Only Pension Withdrawal (Form 10C).
    I want withdraw the entire amount. I am not sure what should I select. Please help me on that

  • Hi Sreekanth,

    I changed my job a couple of years back and got a new PF member id, however the UAN number remained the same. Also got the amount transferred to the new PF member id last year.

    However now when I am trying to partially withdraw using the way mentioned by you in your post getting the following error – Multiple member-id’s found linked to your UAN. Kindly transfer all to current member-id before proceeding.

    Tried to do it through the following link https://goo.gl/7dy4g3 for one employee -one epf account on the epfo website but it also gave an error stating invalid credentials.

    I am unable to find a resolve for this. Please help.

    • Dear NS,
      Are you sure the EPF amount from old EPF a/c has been transferred?
      Or Do you have any other old EPF accounts (where the funds have not yet been transferred)??

      You may also submit your grievance online to EPFO..click here..

      • Hi Sreekanth,

        Yes the employee and Employer share has been transferred and is showing in the member passbook. Not sure if the Pension contribution has been transferred as well. Please advise the process on that as well.

        Grievance was submitted online as per your suggestion to someone on a different comment however got the following reply- For UAN issues it is requested to send mail to [email protected]. In order to avoid delay in settlement , you may submit physical claim form 31 through your employer along with covering letter mentioning the reasons for not submitting online.

  • Dear sir
    My KYC details are already approved by employer.But till date i can’t filled up my online claim form.they give this error
    “Your service details are in the process of being migrated to Central Portal. Please try again in a weeks time.” i wait 2-3 months already.

    what i do now?
    please help me…
    thanking you.

  • Dear Sir,
    I have updated my all details in UAN and employer has also verified all the documents, but when I am trying to withdrawn or try to use online claim than showing
    1. AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.
    2. In approved KYC , their is a link of blue color beside the Adhar card, when I have clicked their, they have shown me a message, date of Birth is missing & gender is not available.
    Please help me sir, what is the main problem, if I rectify my adhar card than problem will solve, or what will i do.
    I have also visited to the nearest EPFO offfice but they are unable to say anything.

    • Dear Kundan,
      1 & 2 – There can be a mismatch between UAN Vs Aadhaar details. Are you able to see ‘Verify’ button in KYC section next to Aadhaar? If yes, you can verify and authenticate the link, else you may have to visit nearest EPFO office and get it linked. Have you updated DoB in UAN? (or) Are these details not updated in Aadhaar? Kindly check..

      • Sir,
        When i have clicked on the verify button, their is a message , Date of birth & gender is missing.Sir, is this problem in Adhar card?, I have applied for adhar correction also, in my UAN card , they are showing Date of birth & gender is missing .I have called to my previous employer and ask them to update all details, but they are not co-operating with me.
        What should i do sir?, please help me, if my employer is not co-0oerating than .its almost 1.6 years and I am not able to get my money, I have complain to grievance also but their is no result.

        • Dear Kundan ..Kindly note that changing the personal details (like DoB) in the EPF account should be done jointly by you and your employer. You have to submit necessary document proofs to your employer and they will submit the request to EPFO.

  • I received PF final settlement amount today. Online withdrawal request was submitted on 26th July. So it hardly took 10 calendar days. Issues I faced with the tool (nothing after submission though) are already shared on this blog and elsewhere as appropriate.

    My special thanks and gratitude to Mr. Sreekanth for putting up this page/blog which I’ve found very useful when I was groping in the dark.

    • Hello Sreekanth Sir,

      I have joined new company before 6 months and i have submitted my old UAN no in new company. Now i applied for PF online transfer. This message is showing when entering details in case of Member ID
      Present & Previous member ID’s must be different. when i enter UAN No this message is showing-No previous employment details found against this UAN

      Can you help me.

  • Hi Sreekanth,

    I applied for PF withdrawal but i am getting only Form-31 is there, which is used for partial payment. Kindly guide me how can i apply for my Final settlement or find Form-19 in Online Portal. I already left that Organisation 1 year ago.

    • Hi Manish,

      I had been through the same. As per their FAQ sheet (attached elsewhere on the parent portal), ‘Date of Exit’ is a mandatory field without which final settlement option will not be made available. In hindsight, it makes all the sense.

      I asked my ex-employer to update this date (to my Last w0rking day in that org) after which I could see Form-19 option.

  • Hi Sudarshan,

    My online portal is up to date with all the necessary data correctly filled in and KYC details submitted and approved by EPFO a month ago.

    Now having left my job for 6 months, I’m trying to make an online application for withdrawal of my PF since last 3-4 days, but an error pops up that “CLAIM NOT SUBMITTED. PLEASE TRY AGAIN LATER”

    Can you help me with this?

    • Hi Gaurav,

      I had faced the same issue too. After trying out many things, on an impulse, I redistributed my address info on the 2 address fields ‘equally’ (earlier, first text box had much of the details while second box only had my village name) and that had nailed it for me.

  • Dear Mr.Sreekanth

    I was trying to fill kyc details. I got following message:-

    PAN verification filed – Name against UAN does not match with income tax dept.

    In UAN it is mentioned “Rukmani Nair” and income tax dept.” Rukmani Gangadharan Nair”

    Further, it is mentioned “Invalid gender details for Aadhar authentification”

    Please advise how name can be corrected in UAN and also where gender details to be mentioned. Please advise if these corrections can be done by myself .If so please advise the steps

    Also please advise if providing KYC is mandatory.

    Thanks in advance .

    • Hello Sreekanth

      Please reply:

      I was trying to fill kyc details. I got following message:-

      PAN verification failed – Name against UAN does not match with income tax dept.

      In UAN it is mentioned “Rukmani Nair” and income tax dept.” Rukmani Gangadharan Nair”

      Further, it is mentioned “Invalid gender details for Aadhar authentification”

      Please advise how name can be corrected in UAN and also where gender details to be mentioned. Please advise if these corrections can be done by myself .If so please advise the steps

      Also please advise if providing KYC is mandatory.

      Thanks in advance .

      • Dear Rukmani,
        You can submit name correction (in UAN) request to your employer. They in turn will forward the request to EPFO.
        You need to enclose required documentary proofs (ID proof copy).
        If gender details in UAN are wrong, you may also request for correction.

  • hiii

    why all kyc peding slow……..how much time for approval ….i have summit all details before 10 day

  • I wanted to withdraw PF online, I have prepared all documents based on the instructions & was ready to send the document through post to delhi. Now as seen in news the withdrawal in possible through online procedure, so I have login the UAN & i have an option for online Services—> Claim(FORM-31, 19& 10C)—> Proceed for Online Claim. But in dropdown I am getting only PF Advance Form-31 option, whereas I want PF Withdrawal option. Also when I
    am clicking on Transfer Request there below text is displayed:

    Online claim request cannot be processed as :-

     Present employer has not made payment in your PF account.

    Please can you help?

  • Hi
    I tried applying for partial withdrawal of PF online and the form is filled and aadhar otp is also put, but the claim does not get accepted. All bank, aadhar are linked.

  • Is online pf partial withdrawal facility working now? How many days will it take to get PF amount to account?

  • I ve applied for my epf amount withdwal through the online claim process on 23 july 2017. Present claim status is ‘under process’
    I just want to know how long it takes to complete and credit the amount to my given bank account?

          • Congratulations…
            Actually I visited PF office for Aadhar verification it’s more than 2 weeks.still Aadhar not verified.how long it took for you.

            • In my case, Aadhar was already seeded by my ex-employer. But still, I could not launch ‘Online Services’ page. I was shown the error – “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office”.

              Since many others were also facing the same issue, I dropped a note to EPFO helpdesk ([email protected]) seeking clarification. After 6 weeks or so, page started loading. May be correction was done in the back-end. Btw, my wife still had the same problem. Since she was still in service, we didn’t press it further. Just a week back or so, when I was checking it again for her, I saw a new button – ‘Verify’ listed against her Aadhar record in KYC tab. I just clicked it and ‘Online Services’ became enabled.

              If your Aadhar is already shown under ‘KYC’ and approved, look for that ‘Verify’ button.

  • Sir i was submitted form31 june27. And they send me processing message also but there have a one problem its running 20 days but Still not creadited my bank account my pf belence. Can you help me why it s heppend?thanx

  • Hi Sir,

    I have been working with same company since 16years and still working, I would like to withdraw my amount. out of Employee share, Employer share and Pension Amount how much amount I can withdraw online. Pls advice which form I need to submit and how much percentage I can withdraw out of Employee share,Employer share and pension amount.

    Thanks
    Rahul

  • My Aadhaar, bank details and PAN under the ‘approved KYC’ list and it is approved, but when i go to “claim link” is shows below error” AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.”

    I aleardy visted nearest EPFO office on last moth 16 june 2017 and done my seeding and i got email approval in my mail.

    below is mail “Your Aadhaar number XXXX XXXX XXXX was used successfully to carry out e-KYC Authentication using “OTP ” on 16/06/2017 at 15:27:26 Hrs at a device deployed by “Employees Provident Fund Organization (EPFO)” ”

    Please provide solution to remove above error.
    Thanks,
    Sunil Rana

        • I was facing the same problem. It gets resolved when verify the adhar through the link which is available right side of approved KYC.

            • Dear Sunil..Mostly your personal details (like Name/DoB etc) which are in UAN interface may not be matching with details linked to Aadhaar.
              You may have to get them corrected in UAN interface (if you believe that Aadhaar details are correct). I think you may also visit nearest EPF office and can authenticate the details (can get both UAN & Aadhaar linked).

  • Hi ,

    Its nice article. Thanks for posting this.

    I served with my company more than 10 years and resigned my job March 2016. I no longer working in India. I didn’t withdraw my EPF. I received my EPF statments from my previous employer for the year 2016-2017. In that TDS 10% is being deducted for the interest amount . Could you explain why TDS if I am not withdrawing my amount?

    Total amount in EPF : 10 lakhs
    Interest credited approx for this year : 86,000 RS
    10 * TDS decuted : 8600 RS

    Can I claim this 8600 RS in my IT returns and get refund?

    Thanks in advance for your response.

    • Dear prasanna ji ..Interest income on EPF is a tax-free income.
      Something is wrong here! You may contact your previous employer on this.

      If they have deducted any TDS, you may ask them the reason and you may also check your Form 26AS on IT website to know if the deducted TDS has been deposited to the Govt or not.

      • Hi Sir,

        I checked with my employer and received the below response. I am still not clear.. Will you please explain?

        ”
        The interest on your PF balance as on 31st March 2017 will attract tax as per below income tax rule. ”

        “Under Section 10 (12) of the Income Tax Act, the ‘accumulated balance’ due and becoming payable to an employee participating in a recognized provident fund during the tenure of his service, do not form part of total income.
        The expression ‘accumulated balance’ is defined under Section 2 (f) of the Fourth Schedule – Part A, to mean the balance to the credit of an employee on the date he ceases to be an employee of the employer maintaining the fund. Thus the accumulated balance, is the sum of the amount of provident fund credited to the account of the employee during the tenure of the employment of a member.
        The interest credited to the accumulated balance of an employee who has resigned or retired from his services, does not fall within the exceptions provided in Section 10 (12) or Section 8 of Part A of the Fourth Schedule, and is therefore to be treated as income liable to be taxed. The Company / Trust is therefore under the obligation to deduct tax at source from such interest under Section 194A of the Income Tax Act. ”

        Thanks in advance for your time.

        • Hi Sir,

          I would like to add one more point, I was under loss of Pay for an year between 2013 and 2014. Will it be considered as break in the service and treated as less than 5 years service? Is it the reason for tax on interest?

          Best Regards
          Prasanna

          • Dear prasanna,
            I am sure that interest on EPF is a tax-free income, and any withdrawal from EPF after continuous service of more than 5 years is not subject to taxes.
            You may kindly check with your employer if they have considered your service as less than 5 year period (after a break)??

  • I have submitted my KYC details but It is still showing as Pending. Can anyone tell me why they are still showing as Pending?

  • Dear Sir,

    Kindly suggest me what should i do?
    When i click on Online Services0–>>claim Form 31, 19 & 10C. It shows Two options.
    1 – only pf withdrawl (Form 19)
    2- only pension withdrwal (Form 10C).

    Now the problem is, I want to withdraw my full PF (EPF+EPS). should i fill both forms one by one or there is any other option for full withdrawl?

      • I am having the same issue.
        i am also getting the above two options.
        however i want to withdraw me full PF.
        what do i do.
        I read the ‘EPF online withdrawal – Process Flow’ but there it is mention as to select option EPF full withdrawal (and / or) EPS withdrawal claim (or) EPF advance.
        However these options are not available.
        Options available are ‘Only PF Withdraw’ and other is ‘Only Pension Withdraw’.
        So what do i need to do should i select both these options one by one?
        Please advise.

  • Hi,
    My UAN is activated, Aadhar seeded. But still I see just Form 31 for partial withdrawal of PF and not Form 19 that allows for full withdrawal of PF. Has anyone able to withdraw their PF online?

    Thanks

    • Hi,

      Do you have DOE (Date of Exit) updated on EPFO ? As per FAQ sheet, it is a mandatory requirement for full withdrawal and rightly so.

      I also see only partial withdrawal option. But in my case, DOE was not set. I’m working with my ex-employer to get it updated. Even with DOE, full withdrawal option is not shown, then it could be another glitch in the system.

  • Dear Sir,

    my aadhar card already show in UAN sysytem & verify the my aadhar number then below massage show on this system.

    Error while verifying AADHAAR. Please try again later.

    every time this massgae show in UAn portal .

    what can i do sir?
    V Soni

    • Dear vinod ..The aadhar details might have been verified by your employer, but the details present in UAN interface and Aadhaar may not be matching (name/DoB/Gender etc). You may to visit any nearest EPFO office and get them linked, or get your details in UAN corrected.

  • Hi,
    I will complete my service of 4.6 years in August, and planning to join new company in August. Now my question is
    1) can I get 90% Employee+Employer share
    2) Which month I can expect amount of PF
    3) Even if joining new employer then there will not be any problem for withdrawing of PF.
    4) PAN, Aadhar and Bank Account already updated in EFO portal as KYC

  • Dear Sir,
    I have transferred my balance from my previous id to the ID maintained by the present employer but both the id are
    still linked with my UAN and I am able to download both the pass book although the entire balance of old id has been transferred to new id along with interest.
    when I am trying to down load form 31 from the unified member portal of online service of EPFO it is giving a message mulitiple IDs are linked with the UAN and required to be transferred before proceeding. I have generated online grievance with EPFO and they have replied the entire balance from previous id has been transferred to new id and in case of problem in submitting online advance claim the physical form 31 can be submitted.

    Can you please tell why this problem is coming for online submission of form 31
    regards

  • Hello Sreekant,

    Need your help!

    Few queries…
    1. How to transfer PF amount from previous employer PF account to present employer PF account. Is there online/offline way.

    2. How much time it take the transfer to take place.
    3. Once transfer, i would like to initiate partial withdrawal process stating urgent reason ( medical) with all supporting documents.

    What i tried…
    I’ve registered to member online portal ( URL – https://goo.gl/VTvU39 ) few days back, but that time when i was trying to do an online transfer from my previous employer PF account to my present employer PF account. But I was getting an error that My ADHAAR is not seeded, though on the portal, under Approved KYC field I can see my ADHAAR details. Can you please let me know how to sort this out. Not sure why

    yesterday itself, i again tried to open that url but it is no more working. Is that URL changed?

    Nothing is working now. I tried reaching out customer care (1800 11 8005), but call does not get answered.

    A very pathetic system.

    Could you please help me out and suggest way forward.

    Thanks a lot in advance

    • Dear kailash,
      1 – Yes, you can do it through your UAN interface.
      2 – Generally 2 to 3 weeks.
      3 – Probably, your personal details like Name, DoB etc between Aadhaar and UAN card may not be matching. You can visit nearest EPFO office and can link your Aadhaar with your UAN. Else, you may have to get the details corrected in UAN.

  • Dear sirs,

    My KYC is not updated in UAN While i have uploaded in KYC details field 7 month ago but now the document is not approved yet, yesterday epfo officer Was available in my office then i tell the them so they said that your document would be recieve to epfo office by your employer after received few months epfo approved your document and you will see in UAN Member PORTAL. before it’s I have send a mail to epfo but i did not get any positive response they said , contact to your employer so in this case what can i do for withdraw epfo amount without it’s would not be done it’s showing error.

  • hi

    i have joined a company in the month of march 2014 and now i want to withdraw my PF and i do not have adhar card

    how can i withdraw.

  • hi there,

    i left my organisation in may 2016, and not employed till now,i called them up for guidence on online wd facility of PF, they informed me that since the PF is managed by a trust and handled by vendor, i will have to submit hard copy withdrawals form itself. is that correct.

    secondly i am not able to link my adhar card number due to gender error, guess i did not capture gender info in profile, its not allowing to modify .

    thank u

  • Hi Srikanth,

    I have moved to abroad 2 years back and haven’t claimed my PF from EPFO from my previous employer.
    When i tried to claim, i see the following error:
    “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.”.

    It is not possible for me to visit nearest EPFO office as I don’t have any plan of visiting India for another 1 year, so is it possible to claim my PF amount without visiting EPFO office.

    But my PAN, AADHAR & Bank account is under Approved KYC.

    Could you please provide your suggestion.
    Thanks in Advance.

  • Hello Sreekanth, thank for your the insightful article.
    I have query on PF withdrawl and this for my wife. She used to work in pvt sector for 4.5 yrs till Jan 2016. We then moved out of India. Sadly were not able to apply for Aadhar. She has her UAN sorted on the portal. But not having Aadhar I am wondering how can we now withdraw the pf money?
    Is there any other way out here?
    Thanks in advance for the help. Rahul

  • Hi Sreekanth,
    Now working in abroad. I’m no longer employee to my current company. Will i get complete PF amount? and my previous employer is asking me to submit form 15G .I’m not able to understand Form 15G and the details to give in that form.

    Thanking You,
    Pavan

  • Dear Sir,
    I had worked and contributed in PF for 3yrs & 10 months in pvt co., now i want to withraw PF for purchasing a residential property but my company is saying that I being ex-employee there can not withraw PF tax free for this purpose and I have to pay income tax/TDS on withdrawal amount. Please guide.

    Regards
    Nayan Agrawal
    9825942274

  • Hi Sir,
    I have a small doubt regarding withdrawal of Employer contibution to EPS.
    I have read somewhere that the withdrawl is based on formula.
    Amount Eligible = Number of Years of Service x Average salary for all the years
    That is coming as quite a good number for me with 5 years of service and Average salary as 38000.00
    where as actual amount in that is only rs. 55,000.00
    My doubt is am i eligible according to the formula or only how much is available ?
    Please confirm sir

  • I had all the documents updated and approved on the EPFO portal. Upon trying to claim, I got the error “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office”.

    I eventually took time out for today and went out to my nearest EPFO and got my UIDAI authenticated by the personnel there. Received an email confirmation on the same, stating my UIDAI authentication with EPFO account was successful.

    I tried to claim the EPF online, and the same error still pops up. Any advise on that?

  • Hi,

    I have changed the company 2 months back and PF is not transferred to new company PF account yet.
    My PF account is 5.5 years old, Now i want to withdraw my previous company PF amount for to purchase a plot.
    Is it possible to withdraw my PF amount without transferring to new PF account .

            • Hi,

              I’m not able to update KYC getting the error as below
              Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)
              Temporary problem at AADHAR server. Please try after some time.

              I’m trying to update KYC from more than 6 months but not able to.
              Please let me know how can i update KYC.

              • Dear Tejaswini,
                Mostly the name across all the three may be different (UAN Vs PAN/Aadhaar).
                You may have to get them updated with the same name.
                Kindly contact your employer if you would like to correct the name in UAN portal.

                • Thank you.
                  My UAN name is slightly different than PAN/aadhar.
                  If the name is slightly different than PAN/Aadhar is it not possible to withdraw?

                    • Thanks for your reply.
                      I changed the company 3 months back.
                      The new company PF office is in Mumbai since it’s a pune based company even though work location is Bangalore. and previous company Pf account is in Bangalore.
                      PF is not transfer yet to new employer yet.
                      It might take more time to transfer and withdraw from current employer.
                      Can i submit the form from previous employer?

  • HI Sreekanth, I have purchased 14 years old flat 2.5 years back. I want to know do i am eligible for Partial PF withdraw for addition/alteration of Flat. I am working with MNC.

  • Hi Sreekanth, my grievance no is ROPUN/E/2017/03194. Its idle for the past 8 days.
    How long does it take normally?
    Thanks,
    Sridharaan

  • With Respect Sreekant sir, I Shyam Kumar Bhattarai would like to withdraw some amount of my PF for use in college Admission of my younger brother in July ,

    So kindly suggest me the necessary steps what I should do.
    thanks regards
    Shyam Kumar Bhattarai

  • Hi Sreekanth, thank you for detailing out the withdrawal steps. I need some help with the following detail.
    1. If I choose to withdraw PF as I decided to quit my job (and it already been 2 months and above). What should I be choosing for the following options online.

    *जिस उद्देश्य के लिए अग्रिम की आवश्यकता है/*Purpose for which advance is required – Should I choose No wages > 2 months does it mean that is equivalent to FULL withdraw ?

    2. आवश्यक अग्रिम की राशि (रु में)/Amount of Advance required (in Rs.)* – If choosing the option No wages > 2 is complete withdrawal then why should I provide the amount in advance, this shows up as a mandatory item. I do not find an option online which clearly mentions PF complete withdrawal and calculates the yearly interest for me to provide the final amount value automatically.

    Can you please help me on this ?

    • Dear Chitra,
      1 – Are you planning to withdraw your EPF in full or taking advance / loan??
      2 – Form 19 & Form 10 C are full withdrawal of EPF & EPS. Form 31 is for partial withdrawal.

    • Dear Sreekanth,

      Thanks for you blog.
      Well I am trying to upload the Aadhar to link to KYC to withdraw PF Online.
      When I try to upload Aadhar number, I get below error. Please help.

      “”Name, Gender doesn’t match the registered portal or Temporary problem at Aadhar Server, try after some time.””

      Regards,
      Prabhu Kishore Reddy.

  • Afterall its a a government site, when u go to claim Form 31, 19 & 10C it says “Please update your AADHAAR”.
    And when you go to update aadhar in KYC, you see that Aadhar is already listed.
    Again when you try to add ur Aadhar just to check, it says “Member Invalid Gender details for AADHAAR authentication”.

    • Dear Nishant,
      Yes, this is certainly pain-staking..
      I believe that EPFO should provide a provision to link Aadhar number and UAN based on OTP feature even though the name in both differ, provided other details like DoB, mobile number etc match.
      This has been done by the Income Tax department (to link PAN with Aadhar).

      • Dear Sreekanth,

        Same problem i am facing. When i click on ” claim Form 31, 19 & 10C” it says “Please update your AADHAAR”.

        How to possible then Aadhaar Based Online Claim Submission ?

        Rrgards.
        Rakesh

          • Dear Sreekanth,

            Aadhar card, PAN Card, Voter ID and Bank details are verified and approved by the Employer. Still am facing the problem when i click on Online Services0–>>claim Form 31, 19 & 10C. Error will come as ““Please update your AADHAAR”.

            Regards,
            Rakesh

              • Dear Sreekanth,

                Thanks for the valuable response. I have rechecked with Employer and get corrected the problem. Now i am facing another problem. I have applied for PF Online Claim Form 19. But I am unable to apply for Pension Witrhdrawal Scheme Form 10C , showing error as “DATE OF EXIT NOT AVAILABLE”. I checked with Employer again, they told they have updated EXIT Date. Still am not able to apply for Pension Scheme. In UAN portal DOE EPF is showing Exit Date, but DOE EPS is showing “NOT AVAILABLE”.How can i update this option ? where as employer says, he has done with all the option. Looking forward your help..

                Regards
                Rakesh

  • Hi Sreekanth, I tried the link to withdraw my PF online but I am getting the same error. My name which is registered to the previous company is Tresa George Joseph and on my aadhar card its registered as Tresa Nilesh Magar which is the name after my marraige. But my addhar card is linked with the UAN as well, so did I get the error which states that I have to authenticate it to the epfo office.Please advise me what to do now?

    • Dear Tresa ..It is the case of name mismatch between details available with EPFO (UAN) and Aadhar card.
      You may get your name corrected in UAN as per your Aadhar card.
      You may submit your grievance online..click here..

  • Thanks for the details for PF online withdraw. When I click on “Online Services tab”, below error message appears.

    ” AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.”

    All my KYC documents are approved and shown in the UAN Portal. Can you please help me how to process further.

    • Dear Amar ..My guess is that your personal details (name, DoB, father’s name etc) in your Aadhar card may not be matching with your data linked to EPF account. Kindly cross-check..

  • Hi Sreekanth,

    Thank you for the detail information on PF online withdrawl.

    When I click on “Online Services tab”, below error message appears.

    ” AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.”

    Could you please throw any light on this issue?

    • My KYC (PAN, AADHAAR, Bank account no with IFSC) are already seeded into UAN interface by my employer.

      • Dear Harish ..My guess is that your personal details (name, DoB, father’s name etc) in your Aadhar card may not be matching with your data linked to EPF account. Kindly cross-check..

        • Hi Sreekanth,

          I was also getting the same error

          AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.

          I went to the PF office , they have checked in the system , My name is correct over there but the only thing in One system it is in Small caps and in other its in CAPS so they said tht it need to be corrected from Delhi only.

          now what to do? government seriously need to do something in technology, they are lagging way behind

          Kiran

    • I have already verified with the local EPFO office. There is a technical glitch in the new online withdrawal feature. Everyone is getting the same error only even if your AADHAR and other KYC details are properly seeded with your EPFO account.

      Online withdrawal facility is NOT YET Ready. As per the EPFO office, it may take 2-3 more weeks for the technical issue to be sorted out and for the official release of this feature. Don’t waste your time on online withdrawal.

      Go for manual withdrawal using the newly introduced Composite Claim Form (introduced on 20-Feb-2017 and replaces Form-19, Form-10C and Form-31). Again, there are varieties here – AADHAR (Employer seal not reqd.) and NON-AADHAR (Employer seal reqd).

  • Hi Sreekanth, Please can you help me with the online link to withdraw my PF balance(as per the update which was posted on 01 may 2017 which states that PF balance can be withdrawn within 3 hours,without any paperwork).

    • Dear Tresa .. As per EPFO, the online withdrawal facility will be provided in UAN portal interface. Kindly login to your UAN account and check if they have activated this facility.

  • Hi Sreekanth,

    Thanks for the very detailed and latest article.
    Please help me with my situation.

    I worked for 11 years (2005-2016) in a company in India and moved abroad on Permanent Resident visa. Its been 6+ months I’m out of India and not have any income sources in India.

    I have an activated UAN number. Using the Unified online portal, will I be able to withdraw all my PF balance (employer + employee) ?

    Thanks in advance!

      • Portal logs in now. But, claim option gives error:
        “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office”

        Nearest EPF centre is too far for me. I’ll see what else options I have to full withdraw my PF.

        Thanks!

  • Sir

    In past i withdrawn some amount from EPF balance for repairing of house.
    Can i again eligible to withdraw amount for my Sons’ wedding?

  • Could you please post the official link, to withdraw the PF, hence I am not able to see the withdraw option in UAN portal.

    Please advice

  • Hi ,

    I recently opened a New PF account by My employer and I am having my UAN number as well. Could you please let me know how to register my mobile number with my PF Account number.

    • I got the link.. Thanks..

      After login, I am unable to find the following option in the website ;

      EPF full withdrawal (and / or) EPS withdrawal claim (or) EPF advance.

      Please explain

      • Dear Rajkumar ..Kindly visit UAN interface and check.
        I do not have access to UAN portal as I am a self-employed.
        But trying to get login access through a friend of mine and will surely try to update this post with more details.

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