If you are a salaried individual and contributing to EPF scheme then you may be aware of EPFO’s OTCP (Online Transfer Claim Portal). PF subscribers have been using this online portal for submitting online EPF transfer requests (transfer of PF funds from previous EPF account to new EPF account).
However, the EPFO has recently launched a new facility for submitting EPF transfer claims online. This new provision has been provided through EPFO’s unified member portal interface.
What is EPF transfer? – When you (EPF member / employee) change your company, instead of withdrawing PF amount, you can transfer EPF balance to your new PF account. You can transfer EPF funds either through offline (or) online mode. If you submit EPF transfer claim online, the entire process can get over in just few days. It is simple and easy!
Online EPF Transfer Facility : Pre-requisites
Below are the pre-requisites to transfer EPF online through Unified EPF Member Portal ;
- You should seed your Bank account & Bank IFSC Code details to your UAN (Universal Account Number). These KYC details should have been verified by your ex-employer.
- Seeding of Aadhaar is optional for online EPF Transfer Claims.
- Your Date of Joining (DoJ) and Date of Exit (DoE) with reason for ‘Exit’ in the previous Company should be available on Unified Portal.
- Kindly note that only one transfer request against the previous member ID (EPF a/c) can be accepted. (In case, you have multiple old EPF accounts then you can consolidate your EPF accounts using – ‘One Employee – One EPF account‘ facility.)
How to transfer EPF online through Unified Member Portal?
Below is the step-by-step procedure to do online EPF transfer ;
- Kindly visit Unified Portal (member interface). Login with your credentials (UAN ID & Password).
- Click on ‘Transfer Request‘ under ‘Online Services’ menu tab.
- You then need to select and provide the details of your previous EPF account (previous Member-ID). You have the option to submit the online EPF transfer request to your ex-employer or current employer (for attestation). You need to provide previous Member-ID or UAN number in the respective field. In case, your EPF account number format is an old one, you can generate Member-Id (in new format) by clicking on ‘Get MID’ option.
- In the next step, you need to click on ‘Get OTP’ to authenticate your online EPF transfer claim request. Kindly note that an OTP will be sent on UAN registered mobile number only. Enter the OTP and click on ‘submit’ button.
- You are then required to submit the signed copy of the online PF transfer claim (PDF document) to the selected employer within a period of 10 days. (Somehow, I believe that they should have done away with this offline work!)
- Your employer may then digitally approve your EPF transfer request.
Latest news (11-August-2017) :
Your PF account will be transferred automatically when you change your job….(w.e.f Sep, 2017) – Chief PF Commissioner, EPFO. (Source – The Times of India.). The Adhaar number should have been seeded with UAN and it should also have been verified. Kindly read – “Detailed procedure on Auto-transfer of EPF account on change of job | How to stop an auto-initiated EPF Transfer Claim?“.
Continue reading other related articles :
- How to track EPF claims status online?
- How to check online if your Company has deposited EPF dues?
- How to withdraw EPF funds online?
(Post published on : 24-July-2017)
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Go to hell….Em trying to withdraw my pf since 6 months …Stile not getting proper response …Highly disappointing …Please don’t do this
I have my previous EPF account in Bandra, Mumbai. New one is in Ahmedabad. Now when i am trying to make transfer request online, it shows “Invalid present member ID” and when i am trying with UAN id it shows “No previous employment details found against this UAN”.
What should i do?
Dear kauntay ..Is the previous EPF ac maintained by a Pvt trust of your ex-employer?
no. previous account is from EPFO only.
Dear kauntay,
Kindly contact your ex-employer.
Also, check if your previous employer has provided DoE and Date of Joining details.
Make sure, your personal details (name,DoB etc) of previous EPF ac match with that of your UAN.
You may try submitting offline transfer request also through your ex-employer..
Hi,
I have two UAN numbers on which KYC is completed & now ready to transfer the pf online. I am gettig msg as ” Failed to verify UAN!!! Please try again later!!!!” After entering the UAN No. . I am getting msg as ” Failed to verifyMID!!! Please try again later!!!!” I am getting this msg since last 4 days. My prevoius epf is under private trust.
Dear aswin,
As your previous EPF ac is maintained by a Pvt trust, suggest you to contact your ex-employer and get the transfer done through offline mode.
Hello, i require a help regarding my Aadhar. i have linked my new number with Aadhar. My old number was registered with my Epf portal.number is changed , but when i am trying for online claim it is showing the old number only. so would like to know that do i have to contact with epfo customer care or Aadhar customer care.
Dear Tanushree,
New number? Is it UAN or EPF number or mobile number?
If it is mobile number, you can update it by login to your UAN account.
When we do online claim, the otp goes to mobile number which is updated with Aadhar. I have updated my number with Aadhar so why is it still showing the old number.
I had submitted my documents in 2015 and amount was not credited into my salary account and it got inactive which am unaware. While checking my PF balance through registered number it used to show settled. Someone suggested me on checking in a website and I came to know that the payment was settled as of 01 July 2015 and was returned. Please do suggest me whom to contact on this. Is it possible still to get this money.
Hi,
I have two UAN numbers on which KYC is completed & now ready to transfer the pf online. I am gettig msg as ” Failed to verify UAN!!! Please try again later!!!!” After entering the UAN No. . I am getting msg as ” Failed to verifyMID!!! Please try again later!!!!” I am getting this msg since last 7 days. Can you just tell me the possible reason for the msg??
Dear Amit,
Can be a temporary tech issue.
Kindly submit your grievance to the EPFO online..click here..
Is your previous EPF ac maintained by a Pvt trust by your ex-employer?
i am also facing same problem when tying for online transfer.My previous EPF is maintained by PVT trust.What could be possible error?
Hi Sir,
I have to pf account under one una number I would like to transfer my previous office pf account to present one (which means transfer funds and making one account ) my question is how do I transfer it and my aadhar is not upload to the kyc portal,
Please help with this.
Thanking you,
Kiran.D
Dear Kiran,
Kindly read : How to link Aadhaar to EPF UAN?
Offline procedure : You can contact your ex-employer and transfer the funds from your old EPF ac and new EPF ac.
Hi Sir,
Thank you for the reply, my problem is when I try to upload my aadhar number it say my gender mismatch how to correct this , I am checking with my previous office it not helpful to me .
Please help me how to fix this?
Thanking you,
Kiran.D
Dear Kiran,
If it is incorrect in EPF UAN then you can get it updated..click here..
If it is incorrect in Aadhaar kindly visit UIDAI website..
Hi ,Thank you the reply I update my name change and it was done, but still I can see that pf amount is adding to my previous a/c when I try view my new pf a/c it is showing error, I have submitted my transfer form to pf office three weeks before by that time there said it will take 20 days of time to transfer, in my previous A/c I have 15months and my last working date was 15th jan I joined new company by 15th Feb when I check my passbook till march my previous a/c getting amount I to know how mach can I withdraw after the transfer
is there any limit for that and do not know why in my passbook it showing two a/c number
where in one getting update with amount the new a/c error.
Please help me with this problem.
Thanking you,
Kiran.D
Dear Kirankumar,
Kindly read : EPF partial withdrawal options & rules..
Are both the EPF accounts linked to same UAN?
Yes both the pf a/c are in one uan number still not get transfer from one a/c still in. New a/c I couldn’t see amount
Dear Kirankumar,
Suggest you to contact your ex-employer or EPFO..
Hi Sreekanth,
I’ve updated my KYC details on both of my UAN accounts and submitted UAN transfer request via online through previous employer attestation. However the previous employer is unable to approve the request as the old UAN has Father’s name and new UAN has Husband’s name. I’ve requested them to consider the latest one which is my Husband’s name to process the transfer approval. However they are getting an error at their end while processing this request. Currently I’m not working with any organisation. Please advice the best solution in this case.
Many thanks!!
Regards,
Chandra kala
Dear Chandrakala,
May I know what is the error they are getting?
Do you meant to say that you have two UANs? or two EPF accounts (Member-IDs) linked to same (one) UAN?
Hi,
I can’t able to get OTP while transfer funds from previous employer to current employer. Please guide me the option which I have to choose in transfer step-1 process. “Attestation through – present employer is right one?” then Member ID / UAN option – which member id I have to give? If I have entered UAN (My UAN is same for both the employer) and click “get details” in left side next I need to choose “Establishment” in that which one I need to choose its present or previous employer? I was tried to choose old employer can’t retrieve details of that and also OTP option is not working even though its enabled.(Its shows as Red circle with one cross inside). I need to transfer in online so please give me all these details clearly. Thank you.
Dear Thamizhpriya,
If you are getting the transfer claim processed through present employer, then attestation (submission of physical copy) needs to be done through present employer only.
Present or Previous employer? – Its your choice.
If so, kindly try opting for present employer as the option.
In case, problem persists, you may submit your grievance to the EPFO online..click here..
Yes. Thanks for your response. I am also choose as present employer for attestation.
Then Member ID / UAN option – which member id I have to give? If I have entered UAN (My UAN is same for both the employer) and click “get details” in left side next I need to choose “Establishment” in that which one I need to choose its present or previous employer? I was tried to choose old employer can’t retrieve details of that and also OTP option is not working even though its enabled.(Its shows as Red circle with one cross inside).
Please guide me for the above.
Thank you.
Dear Thamizhpriya,
You need to provide/get previous EPFO a/c (member id) issued by your previous establishment.
OTP error – can be a temporary tech issue.
You may kindly submit your grievance to the EPFO online..click here..
Thanks Sreekanth
Hi
Could pls avide how to stop the online transfer of pf account in online,i already received the msg and link from Epf
Regards
Subin.B
Dear subin ..As far as I know, one can not stop the claim processing after submitting it.
You may kindly contact the EPFO..click here..
I have two UAN number/account and for both account KYC is completed. Now I am trying to do online PF transfer from old UAN to new UAN , When i entered MID and click on ‘Get Details’ it shows error message “Details of previous account are different than present account. Hence claim request cannot be processed” also “Get OTP” option is also disabled.
Is it because of below reason evnthough KYC is updated for both account ,
1. Date of Exit is not entered by previous emplyment.
2.My name in old UAN is not exactly matching with current UAN? (But KYC is updated for old UAN as well long back)
Dear PARSH,
Kindly note that an employee can have only one active UAN.
Suggest you to transfer the funds from your old EPF account linked to old UAN to current EPF account.
In this process, your old UAN will be blocked automatically.
Kindly request you ex-employer to update Date of Exit.
If online transfer is not possible, you may have to get it done through offline mode.
Dear sir,
I have applied for online withdrawal of part pf and was at last step of submitting form online, but I got msg “something went wrong try after. Sometimes” after pressing submit key…
This happens two time kindly help me..
Entire procedure i have done from UMANG app
Dear Vijay ..This can be a temp tech issue. You may try thru UAN member portal.
Hi Team,
When i am trying to submit the request online after entering OTP, it says “Form parameters tempered”
What is this.
Please do the needful.
Regards
Mohit Gupta
99902075**
Dear Mohit..it can be a temp tech issue?
Are you able to submit the claim now??
Hi sir,
In My UAN Account 2 service details are reflecting, old company and new company.
While claiming on online only current company details is reflecting old company is not reflecting.
Adhaar also verified in my UAN. In my old company some corrections need to be done on my father name & DOE is not updated. is this the problem the service is not reflecting.
I need to withdraw my pf amount on some emrgency. Kindly suggest how can i withdraw old company pf amount which i worked almost for 5 yrs in the same company.
Hi
I too faced the same problem. Request your previous employer to update DOE.
Dear Leena ..Have you transferred the funds from your old EPF account to current EPF ac??
Is it possible to transfer my Tamil Nadu PF account to Bangalore EPF ?? Because my present company head office is in chennai. so PF also chennai only.. Please suggest.
Dear Raji,
Do you mean to say that you have two EPF accounts? And would like to transfer the funds from old EPF ac (TN) to current one (BLR)?
If so, yes you have to transfer the funds.
Hi,
After I am entering my UAN ..The otp botton is still not getting activated. I tried entering member id aswell but the same issue. Please help!
Dear Deepti..you may contact the EPFO ..click here..
Only one transfer request against the previous member ID can be accepted. How we can transfer amount from 2nf member id through online?
Dear GKR ..As of now, online provision is not available to consolidate multiple EPF accounts online.
You can route the offline transfer through your ex-employer(s) by submitting form-13.
Also read: How to consolidate multiple EPF accounts?
Please please help me…..
Hi,
I left my current company in the month of October and have withdrawn the pf from the current of Account.
After withdrawing the money I have submitted the transfer form from the old employer to the current employer. The amount is transferred to the current employer. How will I withdraw this now?
Dear Chandra,
If you have already withdrawn the balance then what is that you have transferred?, unable to understand your query.
Kindly note that, if you are employed and currently contributing to EPF scheme, you can not make full balance withdrawal.
\Kindly read : EPF partial withdrawal options..
I have accidentally applied to transfer my PF from my old employer to current in employer under UAN portal a few minutes ago
I don’t want it be transferred to my current employer as i wanted to withdraw on urgent basis
Kindly suggest how do i cancel or stop that transfer now
Dear Mahendra,
If you are currently employed and contributing to EPF scheme, you have to transfer funds from old epf to new epf account, you can not make full withdrawal.
My transfer has been done in 2015 as said by HCL but I still cannot see the money in my current account.
kindly help
Dear Umesh ..You may kindly contact your ex-employer.
Hi Sreekanth,
I have applied for online claim request for PF transfer & PF amount was transferred successfully(both employee and employer’s share). But, Pension Contribution amount is showing zero in current employer PF passbook after transfer.
However, the Previous account had certain amount being contributed to Pension.
Please suggest !!
Dear Krishna,
The EPS transfer amount wont get reflected in pass book.
However, the service period gets carried forward in EPFO’s database.
I have tried the above process but whenever i am giving the OTP and clicking Submit button it is showing ” Something went wrong. Please try again later”.
Why it is so?
Can You Help.
Dear Sneha ..It can be a temporary tech issue. You may try submitting claim during off peak hours or through a different web-browser.
I am getting the same issue for the past 6-7 months. Did it work for you?
Hi Srikanth,
I have only one UAN number mapped to the 2 employers (Old & New). when I select Online services–>Claim, I am able to see my current company details. Why my old company not displayed in claim section. please clarify my doubt.
thanks,
Subbu
Dear Subbu ..Did you transfer the funds from old to new epf ac?
Was the funds maintained by a PVt trust (old epf ac)?
Hi Srikanth,
My old employer has wrong updated my date of exits, Is there any way to update date of exits once already updated by employer?
Dear Subbu ..I believe they can correct them. Kindly contact your ex-employer.
I have checked same thing with my old employer, but they told me that they dont have permission to update 2nd time. They suggested directly check once in near by PF offices.
Dear Subbu,
Oh is it! I doubt on this!
You may submit your grievance online, click here..
I am trying to transfer my PF account from one previous organization to current organization. while following step of transfer PF account i am getting error “Something went wrong!!! Please try again later!!!” . This error i am getting after submitting received OTP , Please help me out when this problem will get resolve when i will be able to transfer my PF account. Thank you.
I have submitted online claim request for transfer and duly signed form 13 too to my previous employer, my employer is saying he accepted the claim and now the status in the online portal is showing ‘Accepted by employer, Now my question is: Is the transfer process gets done automatically or do I need to send any documents to EPF office?
Also, how long it will take for the PF balance to be credited on my current PF account?
Please help!!
Dear Krishna ..If your ex-employer has approved then no action is required from your side, it should happen automatically. Keep a track of the claim status/check passbook balance as well.
Thanks for the update Sreekanth
Krishna,
Did the transfer claim go trhough?
After the state “Employer Accepted” is any action required of employee/employer?
Thanks for feedback; asking because my transfer claim intitiated in late Feb is in similar state.
Regards,
Chetan
Dear Sir,
I have Two Member ID shown against my UAN No. I want to withdrawal my Old PF amount against PF No. AXXX But for Online Claim only current member ID BXXX is showing for withdraw.
Kindly guide me how can i withdrawal my OLD PF Online against Member ID AXXX
Dear Arun ..If you are currently contributing to EPF, you have to transfer funds from your old EPF ac to new EPF ac.
Sir,
I want to withdrawal my Old PF online, please guide me
Dear Arun..If you are currently employed and contributing to EPF scheme then you have to transfer funds from old EPF ac to new EPF ac.
Else, you can withdraw it online. Kindly go through this article..
Hi Sir,
I have worked with 2 companies both are trust so getting it difficult to transfer the amount while the 3rd company in which I worked was govt. Pf so can I transfer only my 3rd pf amount to my present company without transferring amount from 1st and 2nd company.
Regards,
Dear Prabhat,
Suggest you to transfer (offline) funds from all your old EPF accounts to your current EPF account.
This will ensure that your old UAN gets blocked.
You may also look at one Employee – one EPF facility as well.
Kindly read : Two UANs allotted? How to close one UAN?
Hello Sir,
I have worked with one company with a UAN and now I am using another UAN. So could you please guide how can I withdraw my pf amount from 1st UAN. Also my adhar card is verified in 2nd UAN but not getting verified in 1st UAN
Hi Sir,
What could be the possible reason behind this message.
Online claim request cannot be processed as :-
Present employer has not made payment in your PF account.
I need to transfer this amount urgently, I left my last organisation two years ago. I cant find my Day of Leaving the organisation as well on the portal.
Dear Bharat,
Has your current employer deposited amount in EPF account?
Did you join in this company recently?
Online claim request cannot be processed as :-
Present employer has not made payment in your PF account.
I need to transfer this amount urgently, I left my last organisation one year ago.Please suggest some answer.
Dear Tanushree,
Has the current organization deposited your EPF deduction?
Is your previous / current EPF managed by a Pvt trust?
I do not any info regarding this. But when i am downloading my passbook, there i can see my amount . Any suggestions?
Dear Tanushree ..Suggest you to submit your grievance online..click here..
Hi Sir,
Nice information that you are provided that is very useful to all,
recently I got some information about EPF in video formats it may be helpful to all the people who are searching for EPF
Active UAN :- https://youtu.be/sC09sUus87s
PF Balance checking :- https://youtu.be/AsjFQS2OGmc
EPF KYC details update :- https://youtu.be/B2YGqAuC87M
EPF Password Changing:- https://youtu.be/f1OFOBakHco
Regards
Venkat
HR Manager
Hi…
i do have a UAN when i worked in my Ex- company i withdraw the amount from that account & think it was closed.. Now i wish to link AAdhaar to my New UAN number which is linked to my previous UAN. i don’t know how to deactivate it. Could u please help me in sorting out this issue….
Dear Rajee,
Are you currently contributing to EPF scheme?
An Employee should have only one UAN.
Actually it was updated with some other name which was entered mistake by the current company… I wish to change it online with the new rules by linking with Aadhar. At that time this issue raises, it is showing that your Aadhar is linked with ———–UAN number … i don’t know what to do
Dear Rajee,
You may have to approach the EPFO through your employer and get the old UAN blocked (if no EPF ac/member IDs are linked to it).
Hi,
I have submitted online claim request for trasfer and physically form 13 too to my previous employer, my employer is saying he accepted the claim and now the status in the online portal is showing accepted by field officer, Now my question is do i need to wait for more days or any other step need to be required please help.
Dear Karan..That’s it form your side! Keep a track of your claim status.
Hi sir,
Thanks for your reply but i am asking diffrent qurstion, my question is how much it will take now because the status is showing accepted by field officer. So in how many days it will be merge with my current organisation account.
Dear Karan..Should be done within 2-3 weeks max! Keep a track of it!
Thankyou so much for your help
How to Change nominee details in unified portal & we are not able to view nominee details in unified portal.
Dear Savitha ..You need to contact your employer for this!
Hi,
I have two UAN numbers , My name is different in past and current UAN database.
1)Is it possible to transfer PF online if names are different? If not, how to proceed for online transfer?
2)Is it possible to correct names in old pf account?
Dear Parsh,
I believe that if there are any mis-matches, online transfer may not happen. You may do it offline!
Kindly read : EPF UAN name correction – new online procedure!
Hi Sir,
I have initiated PF online claim transfer through EPFO portal, where I have mistakenly provided my current employer’s PF number wrongly.
could you let me know how can I cancel my claim.
Dear Rajendran,
Mostly the transfer may not go through.
You may re-submit the claim again.
Kindly read : Auto EPF a/c transfer..
I would like to withdraw my entire amount from my EPF account. I have left the organisation 2016. My Aadhar, pan card and other important document is also updated in portal. Now when i am clicking online claim , page is opening online claim and the options and when i click on that option , only pf advance withdraw is only showing and reason for pf partial withdrawal is only showing. suggest how can i withdraw my entire amount as i have already left the organisation.
Dear Tanushree ..Looks like, your ex-employer has not yet updated your Date of Exit / Date of joining, you may request them to update the same,
Read : EPF online withdrawal procedure & process-flow
My date of Joining is updated on the Epf portal. But my date of exit is not updated.
Thank you so much for the info.
Transfer time this error displayed how to clear the error
Hi Sreekanth,
My wife is not currently working. How do I request to online transfer to her Bank?
All her KYC s are approved like Bank , Aadhar etc. Please let me know what is the process and if it is offline/online , do you know how it can be done. Thank You Man, you are doing a great job.
Dear Debojit,
Kindly read :
How to withdraw EPF online through EPF member portal?
How to submit EPF claim through govt’s UMANG MOBILE APP?
How to withdraw EPF offline through Composite forms?
Hi Sir,
When I submit my OTP, it shows error “Form Parameters Tampered”, everything else is correct. I can see my past and present employer details and also my past employer filled date of exit.
Please help me out to resolve this issue.
Regards,
Subhadeep
Dear Subhadeep..i am not sure on this, can be a temporary tech issue.
You may contact the epfo..click here..
Thank you Sir, for quick reply.
Need another clarification, when I open my PF passbook, i am able to see 2 accounts, one for previous employer and another for present employer.
But when I open previous employer passbook it shows below content.
“Passbook not available to this Member-id as this pertain to exempt establishment (i.e. Trust). Requested to contact your employer”.
But i can see present employer passbook properly.
What is that content mean? I am not able to transfer Pf online with present employer attested for this issue?
Regards,
Subhadeep
Dear Subhadeep,
Online EPF transfer can not be done from a EPF maintained by a Private Trust to EPF a/c maintained by the EPFO.
You need to contact your ex-employer and submit offline request for transfer of funds from your previous EPF account to current EPF ac.
Hi Subhadeep,
i am getting the error “FORM Paraeter tempered”
is it resolved for you?
I got the same error, When I selected process through previous employer I was able to generate Form13
Hi Srikanth,
While trying t initiate the transfer online I am getting the below error:
“Details of previous account are different than present account. Hence claim request cannot be processed.”
please suggest how do I get the same corrected,
Thanks,
Sharad Kumar
89397770**
Dear Sharad,
Suggest you to submit offline transfer claim form.
Hello,
I have resigned my previous employer in March 2016 and joined new firm and got UAN generated in new company. I tried to transfer my PF through my present employer but no response by epfo. I have send physical form 13 through my present employer but no response from EPFO office.
My bank details are not updated in UAN account its pending form employer.
In above case what should I do to transfer my PF.
Can I withdrawal PF without previous employer sign.
Thanks in advance.
Regards,
Balaji kadam
Dear Balaji,
Do you have two UANs?
Suggest you to try transferring the funds through online mode.
Kindly get kyc details approved by your employer.
I am trying to claim online for my pf balance but it is gives an error- No previous employment details found against this UAN while filling in step 1 details of previous employer to get details. What should i do to withdraw my pf balance in bank a/c
Dear SHUBHAM,
Are you trying to Transfer the EPF funds or withdraw?
Do you find any EPF account(s) linked to your UAN?
HI SREEKANTH,
MY PROBLEM IS ALSO EXACTLY SAME LIKE SHUBHAM, WHENEVER I TRY TO GET DETAILS OF MY PREVIOUS EMPLOYEE SAME MSG APPEARED THOUGH BOTH PREVIOUS & PRESENT ACCOUNT HAS BEEN LINKED WITH MY UAN NO, AND I CAN SEE IT FORM SERVICE HISTORY TAB, AND FOR YOUR INFORMATION I JUST WANT TO TRANSFER MY PF BALANCE TO MY NEW COMPANY’S PF ACCOUNT
Dear SUVRANIL,
Did you contribute to EPF through a private trust in your previous job??
You may also try transferring the funds through offline mode.
Hi,
I have raised an online fund transfer request, it is showing status as ” accepted by files office” and can see printable form 13 with the details. do I have to perform any action here like submitting that form 13 hard copy to present employer or everything will be taken care automatically only.
Dear Rohit,
As per the procedure, you are required to submit the signed copy of the online PF transfer claim (PDF document) to the selected employer (for approval) within a period of 10 days.
You may kindly check about this requirement with your employers.
When I try to fetch attestation details using ‘present’ or even ‘previous’ employer using UAN; it do not give any error but at the same time fetches nothing. Is anyone experienced same? If yes, please help me out.
Hi Sir,
I have multiple UAN numbers Issue.I have claimed all the PF amounts from my old UAN number.Now new company have also issued new UAN number with new PF account number.Old UAN number is linked with KYC adhaad card which is active however when I am trying to activate New UAN number I am unable to do that at my end.Please suggest now I am joining new company so can I give them old or New UAN number.I am thinking of providing them new UAN number as one pf account is still with new UAN number.
Dear Harsh,
If you are joining a new company, you can give old UAN number only, an employee can have only one UAN.
You can get the new EPF a/c (at new company) linked to old UAN. Once the contributions go into this ac, you can transfer your funds from current EPF a/c to new EPF ac.
Kindly check this with your employer(s) as well.
Related article : How to consolidate old EPF accounts?
I am unable to generate the MID for the old pf account. Trying to transfer the old pf account to new pf account. Old PF account does not have any UAN to mention. please help
Dear kiransagar,
Membership ID is generated by the employer(s).
You can just give old EPF ac number and transfer it to your current EPF ac.
Are you receiving any error message?
You can take help of your current employer as well (for offline transfer request).
In the Step
Step 1 : Select details of previous accounts (which are to be transferred)
when i am selecting previous employer and clicking on Get details after entering UAN number, I am getting below Error.
”No previous employment details found against this UAN.”
Kindly suggest what should i do in this case.
Dear Pratik..Has the old EPF account been linked to same UAN?
Yes, also in the EPFO website its showing my both organisation name.
Dear Pratik..I am not sure about this! Is your old EPF ac maintained by a Trust?
If yes, suggest you to do the transfer offline, you may contact your previous employer.
Else, suggest you to kindly submit your grievance to the EPFO online..click here..
Thanks Do you know how would i got to know that my previous organisation PF ac maintained by a Trust.!
Dear Pratik..You may check this with your ex-employer.
ok thanks 🙂
Hi,
I tried to initiate transfer by using my new/current UAN. But I got theses errors at the end of page.
‘Online claim request cannot be processed as :-
Father or husband name is missing.
Relationship details are missing.
Present employer has not made payment in your PF account.’
I understand the first two issues and will update them through my employer BUT the third was a shock to me. I then inquired with my current employer and got below response.
‘As you are deputed to onsite you will not have the access.’
Please advise if this is the correct answer OR I should ask counter questions.
NOTE: I can see the PF balance in my current epf acc (for which I am getting error ) in my member passbook when I login using new/current UAN. Which might proofs that my employer is submitting PF.
Dear Chandra,
Do they mean (current employer) that you are not eligible for EPF deposits? (as per your salary arrangement)
Kindly read : How to check online if your Company has deposited EPF dues?
Hi Sreekanth,
yes they mean I’m not eligible because I am deputed at onsite and they have deposited in epf acc by the time I was working in India.
And I think the process is changed from what’s described in above link, please review.
I have raised the concern with employer and they asked for screenshot.
The issue is because of this error ‘Select details of previous account’ under Transfer Request is not appearing in my UAN portal and I can’t merge two UAN.
Dear Chandra,
Thank you, I just realized that the online procedure to check’EPF dues’ has been changed.
One can check the ‘establishment search’ at new link..
I believe that once you get the first tow issues sorted out, you will be able to transfer the funds form old EPF a/c to new EPF a/c, an employee should have only one active UAN.
I have observed that few of my blog readers have transferred the funds from old EPF ac to new EPF ac (in which no contributions have been not happening, left the service).
You may also submit your query to the EPFO online..click here…
Kindly update us the status, the info will be useful to all of us, thanks!
Hi Sreekanth,
The first two issue got sorted out but it’s still giving me same 3rd issue (Present employer has not made payment in your PF account.) Everything is find now, don’t know why it’s there. Old UAN has full up to date details, new UAN also has all the details, epf passbook is showing fund deposit till the time I was in India but still this issue. I am completely blank on what to approach to next to resolve this issue.
Dear Chandra,
You may kindly check with your employer, if it is possible to link your new EPF a/c to old UAN itself and this can trigger auto-transfer.
(just a suggestion!)
In order to make PF account transfer , I couldn’t able to find any of the tab ‘Select details of previous account’ under Transfer Request page in EPFO page. But all my Bank,PAN, Aadhar and service history has been updated correctly Kindly help me to transfer my pf account. Also I have tried to register grievance, which is not able to submit.Please help me on this.
Dear Niranjani..Kindly check if your Date of Exit has been updated by your ex-employer??
Related article : online EPF claims – Procesflow.
Yeah SreeKanth, My portal has been updated with DOE for ex-employer. Still I couldn’t find the relevant tab for Transfer Request . Please help me on this.
Dear Niranjani..Even I am not sure on this! Is the UAN same for both EPF accounts?
Yeah both the EPF accounts points the same UAN Number.
When put the OTP it is showing Something went wrong, Please try again later, Please help
that the problem with the site.. try to do it again if it says that the claim is already submitted then leave it else u have to keep trying till the time u get through. and please update if any file/pdf gets generated when the claim submission goes fine..thanks
Hi, I have initiated one online transfer claim, where can I get the form (online) to be submitted to the employer.
Thanks
Dear Aman..Has n’t the file been generated as soon as you submit the transfer claim??
thanks for the quick reply.
No, it just said that the request has been submitted. is there anyway we can get the same again?
Thanks
Dear Aman..I am not sure if they have done away with submitting the physical copy..if possible, kindly check with your current/ex-employer on this??
Do update it here, can be useful to all of us, thanks!.
Employer is asking for the signed hard copy but the truth is that nothing generated while I submitted the claim..
I generated the claim for another account but same happened..no copy was generated even the “Know your claim status” page updates after 2-3 days till then it will say “no record found”
Dear Aman,
Suggest you to kindly submit your grievance online the EPFO on this matter..click here..
now after almost two week i can see form -13 available in the section “Track Claim Status”.
Thanks.
Facing the same problem: OTP Verification failed..
Pleae help on this.
OTP Verification failed..Pleae help on this..
Hi, even i have same OTP issue while submitting transfer request. I have received OTP to my reg mobile number, even after entering a valid OTP it pop’up saying OTP verification.
Pls help me.
+91 8867170452
OTP verification failed.
At final stage after taking print out and we need to send hard copy to previous employer. In case they did not act on this what will be the result ? shall I get my PF automatically to my present PF account ?
When i am enetring otp getting verification failed where as i am putting correct otp.
October 20, 2017
When i am entering otp getting verification failed whereas i am putting correct otp.
Dear Sibaram..May be temporary tech issue, you may try after sometime, or through a different web browser..
Today also tried … getting same error
same here..
Tried through internet explorer , a diffrenet problem member name member id exstabloshment details is not coming
Is the issue solved..
Facing same problem of OTP verification failed since two days.
Dear mitz ..Can be a temporary tech issue..
Submit your grievance online..click here..
” When I try to do it via online after entering OTP, I get an error that “something went wrong!!! Please try again later!!!. I tried few times but no luck. I am not sure what went wrong. Do you have any idea how to resolve this? ” — This issue is still there …
What’s the need of online system if it doesnt work properly and the grievances takes more than 2 months to solve
Hi Anchit,
I am getting the same error. Have you been able to overcome this issue. Please suggest.
I am unable to to transfer amount from my previous employer to current one. During transfer it is showing “Details of previous account are different than present account. Hence claim request cannot be processed”.
I am attaching here screen shot of the error, kindly suggest for the same.
Dear Munna.. Your personal details between the two account may not matching, example can be your name in both the accounts.
You may get them rectified or can try offline transfer request.
Dear Sir, my name is same in both the account. Is there any issue with mobile no as I have changed in new account. Kindly suggest the same.
Dear Munna.. Details can be your Date of birth, gender etc., you may cross-check.
Mobile should not be of any issue.
You may take help of your current employer in this regard.
Check if DOE and Reason for exit updated in your old pf account by previous employer.
Hello – I have submitted online PF transfer through UAN self service portal. My present employer has also authorized it online and the status now read “Employer Accepted”. How long usually it takes to transfer to finish. Is Aadhaar seeding mandatory for transfers? As my Aadhar in KYC is showing still pending.
Please share your thought
Thank you !
Dear Ravi..Seeding of Aadhaar is optional for online EPF Transfer Claims.
Amrit Pramanik
Dear,Shreekanth sir,
I was working with company A, Due to sudden death of manager the company A provided salary but not shared(employee and employers both) epf and eps since December to March 2017. So i join to a new company B after 4 months and with company B i am working from April to till now. Initialy My UAN number created in company A and I had an epf account. But now company B provide a new epf account and create a new UAN which is running. Now I want to transfer amount from company A to company B..please help me,how to transfer sir?
1) May I transfer pf amount from Company A to company B’s epf account which is related to B’s UAN ?
2) May I solve this vice varsa, i.e may I transfer pf amount from company A to company B keeping under A’s UAN active( where’s B’s UAN becomes unwanted)
3) among 2 and 3 which procedure will be better?
4) In online epf amount transfer, are there any roll of previous employer and/or current employer?
Dear AMRIT,
1 – This procedure is correct. If you transfer funds from Co A to Co B, your Co A UAN will get deactivated automatically.
4 – Yes, your employer has to approve the claim.
Hi Sreekanth Reddy,
Please clarify:
Which one should be done?
1. Is New EPF Composite Form-11 or
2. Online EPF Transfer?
3. Or Both the above,
should be followed On Changing Job?
1. https://www.relakhs.com/new-epf-composite-declaration-form-11/
New EPF Composite Declaration Form-11 for automatic EPF Transfer on change of Job!
2. https://www.relakhs.com/online-epf-transfer-unified-portal/
Online EPF Transfer | How to transfer PF funds to another EPF account Online?
Request to please revert back ASAP.
Looking forward to hearing from you,
Dear Ravi,
On change of job, if new Org also provides EPF scheme then new Composite Declaration form (F11) has to be used with effective from Sep 2017.
In case, your Aadhaar has not been seeded then Form 13 can be used to transfer the PF funds offline.
Respected Sir/Madam,
I am uploading KYC details like Bank, Adhar and License but SQL error is displaying so please can you guide me for next procedure.
Also I want to transfer my two epf accounts to the present EPF account is it possible?
Thank you
Dear Suresh,
Suggest you to try submitting through a different web browser during off peak time.
“Kindly note that only one transfer request against the previous member ID (EPF a/c) can be accepted. (In case, you have multiple old EPF accounts then you can consolidate your EPF accounts using – ‘One Employee – One EPF account‘ facility.)”
Hi,
I am trying to submit PF transfer form online using the above process, but GET OTP is disabled in step 2. I have updated aadhar number and KYC is approved under KYC Tab, also no error got displayed on the form.
Dear SM… May be a technical issue.
Are the pre-requisites as mentioned in the above article have been met?
You may submit your grievnance to the EPFO online …
You may also consider for an offline Transfer request through new Form 11 through current employer (or) through Form 13 via ex-employer.
Thanks for the response. As per above prerequisite, DOE and exit reason is not mentioned on the Unified portal so could it be one of the reasons for OTP disabled? If yes then how it can get it updated.
Dear SM.. You need to request your ex-employer to update the DoE details.
Dear,Shreekanth sir,
I was working with company A, i left that company in NOV 2016 then i joint new company B after 5 month and with company B i am working from 4 month.My UAN number created in company A and with UAN number is working in company B. But their are two account in company A and company B,uner same UAN and i want to transfer amount from company A to company B..please help me,how to transfer sir?
Dear Krunal ..Have you gone through the points given in the above article??
Dear Sreekanth
I HAD REGISTERED POST MY PF WITH DRAWAL FORM TO DELHI OFFICE AND GOT ACKNOWLEDGEMENT FROM THE POSTAL DEPARTMENT BUT IT IS ALMOST 20DAYS NOW I HAVE NOT RECEIVED ANY PF UPDATE ON MY MOBILE NOR ONLINE REQUEST YOUR ADVICE PLEASE
Dear Prakash..Did you check your claim status online?
Dear Sir,
I have checked the claim status which shows Claim record not found and this is the second time i have sent the registered post.
Sir Kindly advice and also when i am trying to do it online it shows only the PF advance option and not the withdrawal option Please
Secondly DOE is empty and Fathers name is blank.
Need your valuable advice and also if you could share your contact details i can talk to you Please
Dear PRAKASH,
You may request your ex-employer to update Date of Exit and Father’s name in database. After which, you may be able to find the online withdrawal options.
Kindly read : EPF online withdrawal process flow..
Thank you Sir for your kind advice
Hi Sreekanth,
First of all thank you for help, I already asked you question in same forum.
I have 3 EPF account(2inactive,1Active)
1st account linked to old UAN,
2nd account not linked to any UAN,
3rd account linked to new UAN which is Active.
Queries:
1.By above mentioned process is it possible to merged my 1st,2nd account to 3rd active account/UAN?
2.Also Can i transfer pf amount in this case ?
3.My name is not matching with UAN database(facing KYC problem), so how much time will take to update name from date of submission of ‘Joint Declaration Form’
Dear Parsh,
1 – Yes. You can consolidate the old accounts to new a.c,
2 – yes.
3 – For name correction, you need to submit a joint declaration along with your employer to the EPFO (contact your employer, they will assist you), no time-line has been defined, but may take 2 to 4 weeks I guess..
Dear Shreekanth,
I was working with company A , its shut down in AUG 2016.Then i joined company B and i worked there for 2 months.After that joined new company C they created new UAN number. Can you please help me out how can i transfer the amount from company A to B to C , A & B has same UAN but not transferred A to B.
Dear VINNY,
Kindly read : How to consolidate multiple old EPF accounts?
Hi Sreekanth,
I have 2 doubts
1) I want to transfer my pf amount from ex-employer TCS which holds a trust account. Can I follow the above procedure or is there any other way to transfer from trust account.
2) My bank IFSC is wrongly updated, in-spite of multiple requests its not updated by my employer. Does wrong IFSC code affect in any sense for PF Transfer.
Dear Abhinay,
1 – I think the process should be the same.
2 – Yes, it will affect. Is your current employer not supportive?
I resigned from my previous company 2 months back.. Currently I am not working and will join my new company by this month end. That is the reason I spoke to my ex-employer.
HI,
i am trying to transfer my earlier PF account money to my new PF account however it gives an error saying ” previous account details are not same as current ” .. unable to get this through .. any pointers ?
Dear Dhwani…Mostly your personal details associated with old EPF a/c might not be matching with your new/current EPF account. Kindly cross-check.
Hi Good evening
To receive my pf amount i have applied through epfo speed post but it now says claim is receving epfo office krishnapuram in aug 23 …
but not message and more informations in my profile …………….
sir/madam please help me …….
and next step
Dear suryasree .. If the EPFO has received your application, they will process it within 10 to 14 days.
Hi Sri, what is the time taken for this whole process
Dear Yuvaraj ..as far as I know, the time-line is around 10 days (max) for online claims..
Hi,
TO receive my pf amount i have applied through epfo portal and now it says claim settled after 30 days. but i have not received in my account.
can u please help me what is the next step. Im not working anywhere now.
Dear bhuvana ..You may receive the amount to your bank account in 2-3 days.
I got the new UAN number in current employer , now i want to transfer previous PF amount in current PF account,
Queries:
1.How to proceed if I have two UAN?
2.I logged in on portal with current UAN, but unable to complete KYC as details are mismatch with PAN/ADHAAR details. Is KYC is compulsory?
3.Current UAN –> ‘Service History’ shows only Current employer details , how shall i proceed for pf transfer from previous PF/UAN account?
Dear Parsh,
Yes, KYC details are mandatory and they need to be verified by your employer. You also need to verify/link aadhaar number.
If you can not submit online transfer claim, you may do the transfer offline and during the process, your old UAN will get deactivated.
Kindly read : How to block multiple UANs?
Hi Sreekanth garu,
Recently, EPFO has given option for higher pension. The pension payable under EPS has been capped to a salary of Rs15,000 since 2014. Prior to 2014, it was Rs6,500. So under the old salary limit, the pension comes to around Rs3500 and a little over Rs7000 under the new ceiling.
The supreme court order gives scope for an employee to get pension according to a higher salary. In case the employer begins contributing on higher salary from the day the employee’s pay surpasses upper limit of Rs6,500, even pension has to be paid as per actual pay.
Kindly enlighten us by writing an article on “Higher Pension” if you are aware of it. Is it beneficial to opt for higher pension option or not.?
Thank you.
Dear Sanjay,
Yes, I think sometime back, I too have read about this topic in news reports.
If an youngster is planning for retirement then I believe that he/she has to think beyond PF, to accumulate desired Retirement corpus.
Dear Sreekanth garu,
Thanks for the quick reply.
You mean to say that I should not opt for Higher pension option. Keep money in EPF account instead of diverting it to EPS.? Pls clarify.
Dear Sanjay,
You may consider other investment options (if for long term) that can beat inflation and give you good real rate of return.
Kindly read :
List of best investment options
What is real rate of return?
Dear Sreekanth garu,
Thanks for your valuable suggestion.
I will definitely invest for long term as per your suggestion. Already taken Term Plan, Accidental Policy, started ELSS, surrendered traditional policies as per your valuable suggestions and posts.
But the thing here is, I am in PSU (Public Sector Unit) where EPF Deduction is little high compared to private employees due to Basic plus DA. Other incentives are very low for us. We have no choice to get rid of EPF deduction. Employer share will also be added to this as you know.
Previously, 8.33% of Rs.15,000/- i.e. Rs.1,250/- (fixed) used to be deducted from the employer share and corresponding Pension was Rs.7,000/-. Remaining share of employer will be added EPF. If the “Basic + DA” is Rs.50,000/- then 12% (Rs.6,000/-) will be deducted from our salary. Employer will add Rs.1,250/- to EPS (Pension) and Rs.4,750/- to EPF which can be withdrawn anytime under some rules.
With recent order from Supreme Court, we can give the option to deduct 8.33% of whole “Basic + DA” and remaining share of employer will be added to EPF. If “Basic + DA” is Rs.50,000/- then 12% (Rs.6,000/-) will be deducted from our salary. Employer will deduct 8.33% of “Basic + DA” i.e. Rs.4,165/- (mostly vary quarterly) to EPS (Pension) and remaining Rs.1,835/- to EPF.
We have to either opt for either Higher Pension or simply not to opt. In this regard, kindly suggest which would be a better option among both the options.
Dear Sanjay,
As suggested in my previous comments, you may contribute the minimum required amount to EPF/EPS, and try to invest in other investment avenues which can beat inflation rate over longer period.
Hi, I followed all the steps. I am able to select the UAN details, however when I enter OTP received , it shows : “Something went wrong!!! Please try again later!!!”
Could you suggest me any possible work around for this ?
Dear Rakhi ..May be a tech issue..kindly try after sometime or submit grievance online..click here..
I am also getting the same error. When I put the OTP, it shows me , something went wrong error.
How to get rid of this?
Dear Subrat.. You may kindly submit online grievance..click here..
As suggested, I have tried to submit grievance, however, the grievance itself is not getting submitted. Please help.
– Rahul
I can see my previous employer and current employer pf account detail in ‘Service History’ menu item. But when I tried to raise PF Transfer Request, by selecting Attestation Employer as ‘Present Employer’ and I entered my previous employers member id, it gives me error like ‘Invalid Present Member Id’. When I enter UAN number, it gives error like ‘Previous employer detail not found for this UAN number’.my old pf & new pf number link one UAN
What should I do now, I do not understand how to proceed? Can you please let me know?
Dear LAKSHMI.. Even few other blog readers have raised this concern..looks like a tech issue. You may submit your grievance online to the EPFO..click here..
I can see my previous employer and current employer pf account detail in ‘Service History’ menu item. But when I tried to raise PF Transfer Request, by selecting Attestation Employer as ‘Present Employer’ and I entered my previous employers member id, it gives me error like ‘Invalid Present Member Id’. When I enter UAN number, it gives error like ‘Previous employer detail not found for this UAN number’.
What should I do now, I do not understand how to proceed? Can you please let me know?
Dear Meeta ..Are the two Member-IDs linked to same UAN? Or Have you been allotted with two UANs?
When I try to do it via online after entering OTP, I get an error that “something went wrong!!! Please try again later!!!. I tried few times but no luck. I am not sure what went wrong. Do you have any idea how to resolve this?
Hi Tarun,
I am getting the same error. Have you been able to overcome this issue. Please suggest.
Hi Rasool,
Yes. I have given for offline transfer to do. It’s because my previous employer PF was Trust and current employer is EPF. We can not transfer between Trust & EPF managed PF via online. Please check with your current employer for an offline transfer.
Thanks Tarun for your answer.
Now i understand. My previous employer PF is also with Trust.
Thanks!
Hi,
Prerequisite which you have mentioned in the above blog “You should seed your Bank account & Bank IFSC Code details to your UAN (Universal Account Number). These KYC details should have been verified by your employer.”
Here which UAN you are talking about? Is it one which Old employer has provided me or is it the new one which is provided by my new Employer.
To transfer PF online through which UAN(OLD or NEW) I should login and follow the above steps ?
Kindly help me out to complete this process as I am struggling with it from past 6 months.
Thanks and Regards
Abhijit
Dear Abhijit,
An employee should have only one active UAN.
You may login with your new UAN and submit the transfer request, during the process the EPFO will deactivate your old UAN (if any).
Read : Two UANs allotted? How to blog old UAN?
Dear Sreekanth,
Thanks for your kind reply, it’s really very helpful post.
Still I have some questions. It will be better if you give reply for it. As other than this blog there is no information on internet for latest portal.
Should I have to activate my new UAN first and then follow the above steps as there in your blog?
Also should I have to inform my previous organization to put date of exit in portal?
Thanks and Regards,
Abhijit Thorat
Dear Abhijit,
If you have not been given new UAN then you may use old UAN only.
In case your new employer has allotted you a new UAN, then you may login with that and then submit transfer request.
Yes, you need to request your ex-employer to update DoE .
Hi Sreekanth,
I have the same issue. KYC for both UAN is done. Both PF accounts are with epfo. when submitting transfer claim, it is shows error “Something went wrong!!! Please try again later!!!”. I am trying since last 1 month but every time i see same error. I have also submitted to grievance but they don’t even bother to reply. Please suggest.
Thanks & Regards,
Ravindra Singh
Dear Ravindra ..I am not sure what could be the reason!
Whether your personal details in both EPF accounts match?
You may check with your current employer also. Can try for offline transfer.
Read : Auto EPF transfer on change of job!
Hi ,
My Name matches with the previous and present employer, but , DOJ and DOE is not available for my previous employer , I am not able to initiate transfer , getting error message , Previous and present details does not match, how to proceeed further.
Thanks
Bala
Dear Bala..You may have to kindly contact your ex-employer..
Will you please let me know the formalities for correction of name e.g. My full name is” PRADEEP KUMAR ANWAR” , but in the PF Account it is” PRADEEP KUMAR”..
Dear Pradeep,
You need to submit name change request to your employer, they will then forward it to the EFPO.
You may kindly go through this circular..
could you please guide me in filling register grievance in EPF portal as guided in other blog page of yours?
Should I upload any PDF out right there?
When I try this, the website says old and new PF details are not matching. There is no additional info. How to proceed from this point?
Dear Raju..Mostly, your personal details (like name, DoB etc) might not be matching between old EPF account and new one.
You may get them edited through your current employer.
I have the old EPF number while working some where around 2007, I failed to claim EPF from my previous employer due to critical illness. Could you guide me in getting universal account number? Should I approach my previous employer for generation of UAN?
Dear Mahesh ..Are you currently working and contributing to EPF scheme?
Your old EPF account would have become inopeartive..You may try using Inoperative EPF a/c helpdesk and transfer to your new EPF account (if any).
You may also try doing the transfer online as suggested in the above article.
Dear Sri, Not EPF as these days NPS has been contributed. I tried with the help desk, but couldn’t succeed. I am not getting any reference number even after several attempts. Is there any other way out? help please. You have mentioned about addressing to grievance cell, should I include any PDF? My previous employer will help me though in fetching yet they need the proper direction. Hence guide please.
Dear Mahesh,
You may submit your grievance to the EPF online..click here..
And your employer may have the required details right?? You may submit offline withdrawal form through them.
Certainly will do Sri, Could you help me to find out Form 10 C, Form 19 in EPFO website? Please, as my previous employer is asking me so…
Dear Mahesh ..You may submit new Composite Claim Form..
Thanks will try shree
Hi Sree,
When i am trying to submit the request online after entering OTP, it says perameter form tempered.
What is this.
Please advise.
Dear Adesh ..Can be a temporary tech issue, kindly try again!
Else, you may submit grievance to the EPFO online..click here..
very very thanks for updation Regards Indraj Singh 98186656**