Filing of taxes can sometimes be a tricky and challenging task. Most of us do look out for help or assistance. To assist taxpayers, Income Tax Department has been rendering call centre service from its Central Processing Centre located at Bangalore (ITD-CPC, Bangalore).
You can contact Income Tax Helpline numbers for the queries related to;
- e-Filing of tax returns,
- e-Filing website Login issues,
- ITR-V Receipt Status, (Now you can e-verify your ITR)
- Income Tax Refund and Refund re-issue,
- Rectification of ITR,
- Income tax / PAN / TAN &
- Form 26AS and Form 16.
Income Tax Helpline / (New) Contact Numbers
Below are the latest Income tax helpline contact numbers & Toll-free numbers.
- For General Queries related to Income Tax, PAN (Permanent Account Number) & TAN ( Tax Deduction Account Number), you can contact Aaykar Sampark Kendra (ASK) Toll Free number 1800-180-1961 (or) 1961.
- Working hours : 08:00 hrs – 20:00 hrs (Monday to Saturday)
- Customer Care number for queries related to e-filing of Income Tax Return & e-filing websitelogin issues, contact numbers of e-filing Helpdesk are 080-4612 2000 and Toll-free-number is 1800 103 0025.
- Working hours : 09:00 hrs – 20:00 hrs (Monday to Saturday)
- Income Tax Helpline number for ITR Notification & Processing, Tax Refund and Rectification related issues is 1800 103 4455 (or) 080-46605200.
- Working hours : 08:00 hrs – 20:00 hrs (Monday to Friday)
- For queries and inquiries related to TDS Centralized Processing Centre (TRACES), TDS Statement, Form 15CA, Form 16 and Form 26AS, the toll free no is 1800-103-0344 (or) 120-4814600. (Customer care centre is at Ghaziabad, Uttar Pradesh.)
- Working hours : 10:00 hrs – 18:00 hrs (Monday to Saturday)
- Helpline number Queries related to PAN & TAN application for Issuance/Update through NSDL is 020-2721 8080 (or) 20-2721 8080.
- Working hours : 07:00 hrs – 23:00 hrs (On all days)
Income Tax Department’s CPC Bangalore Address
For the purpose of submission of ITR-V forms and other documents which require physical mode of transmission, below is the IT dept’s CPC Bangalore Address ;
‘Centralised Processing Centre,
Income Tax Department,
Bengaluru, 560500′
Kindly note that Income Tax Returns from Assessment Year 2015-16 can be verified electronically. There is no need to send physical copy of ITR V to CPC Bangalore address.
Related Articles:
- Income Tax Deductions List FY 2023-24 | Under Old & New Tax Regimes
- eNivaran New Online Facility : Income Tax Dept’s Latest Grievance Redressal System
- How to check Income Tax Refund Status online?
- How to reply to Non-Filing of Income Tax Return Notice?
(Image courtesy of Stuart Miles at FreeDigitalPhotos.net)
Refund customer care customer 96705033511
Refund customer care number (9670503511)Refund
Income Tax Helpline number for ITR Notification & Processing, Tax Refund and Rectification related issues is 0850 948 9633 (or) 080-46605200.
Sir, I have a query.
I was calming for 80 DD for one of my family member suffering with several disability. Unfortunately the depended died in last year Dec.
Can we claim the 2/3 (April 22 to Dec 22) of total amount of approved limit in 80 DD by income tax.
Dear Sanjay,
I am so sorry for your loss!
I believe, you can claim it.
Sir need your advice.I have received refund for a property I booked in 2015 from Yamuna Expressway Authority in year 2023.Interest of which has been added to my current year income because of which my tax slab has been raised, however, interest received this year is a combined interest of around 8 years.As per my knowledge this interest should be devided in all the subsequent years.Please guide
Dear Jagrati,
I believe you may be eligible to claim tax relief.
Suggest you to kindly consult a Chartered Accountant in this regard.
Hello Sir,
I am an NRI based in Qatar. I am having issues with the LOGIN credentials.
I forgot my password and when trying to use the “Forget Password” option to retrieve my account I am unable to use any of the options as I don’t remember any of it ; mail, Aadhar-linked-Phone etc. what is the option ?
Dear Nitin,
You have below options :
Answer Secret Question
Upload DSC
Using e-Filing OTP
Using Aadhaar OTP
You can also visit incometaxindiaefiling. gov . in portal, can submit online grievance through e-nivaran link (available at the top right side corner).
I am 80 yrs old and due to health problems i was not able to file the return for AY 2018-19 . IOB have deducted TDS of Rs.11945 /-. How to file an application for condonation of delay online or mail address.
Dear lalitha ji,
For AY 2016-17 & AY 17-18 this provision was there.
I am not sure if it is allowed for AY 2018-19.
Request you to kindly take help of a Chartered Accountant in this regard.
total income 15 lac tax at source paid outstanding demand 35 lacs how to complaiit is just harrasment
How to enter four digit PAN Number in the form of DDMMYYYY.
I have file my ITR on 21/06/2019 and filed the revised ITR on 22/06/2019 as soon as I noticed some defect and both are successfully everified at site level, but my Original ITR is processed on 04/07/2019 and received defective notice for same u/s 139(9) but my Revised ITR is not processed yet, so what should I do as I have not received my refund yet and received notice u/s 139(9) for original ITR for the same defect which is already corrected by me in Revised ITR?
Dear Vishal,
Suggest you to kindly take help of a CA in this regard.
You can also use e-nivaran portal to sort out any grievances with the IT dept.
You should caontact cpc bengaluru regarding this issue..
Help line no is 1800-103-4455 or
08046605200
As below add, Dr. Dyma, skin care center , opp Nighute hospital, new Nagar road s angamner,dist- Ahmednagar, Maharashtra, 422605, The Dr. where take consulting fee rs .200/- per visit compulsory,, in 2or 5 minutes; in a single day three where around 500 patients visited… And medical owner is one of him.. So daily counter is will be 1.5 lac…; pls don’t disclose my contact…
Hi,
As per Income tax login there are three outstanding demand and as per intimation received from CPC u/s 245 we have only one outstanding demand and the refund will be processed after adjusting that demand.
But site shows three demands. AO also deleted the demand but could not delete, however CPC’s communication does not have that demand O/s .
The query is that
when the refund will be processed which amount will be adjusted one in CPC communication or the one on site
Dear ketki,
The latest notice could be the consolidated tax due demand.
Suggest you to get this checked with a CA or you can submit your grievance to the IT dept via e-Nivaran link..
I have applied ITR1 for refund on 22/06/18 and my status of e-filing was “Successfully e-verified”. Till now I didn’t get refund and any status update about my claIm still it is in “Successfully e-verified” status only. What should I do now? Should I wait for some more days?
Dear MUNINDRA,
Generally, the IT dept processes ITR-1s with REFUNDS quickly. Kindly wait for some more days.
Related article : All you want to know about Income Tax Refunds | How to check Income Tax Refund Status online?
I HAVE GOT A TELEPHONIC CALL FROM CPC, BANGALURU ON SUNDAY 16TH DECEMBER,2018 REGARDING SOME OUTSTANDING DEMAND BUT I COULD NOT HEARD IT PROPERLY AS I WAS ON ROAD. TO WHOM I SHOULD CONTACT FOR THE DETAILS.
Dear Ganesh,
Did you receive any email from the IT dept regarding the processing of your ITR?
I believe that (generally) they wont reach out the tax assessees over phone.
You may kindly login to your e-Filing account on IT dept website and can check the details regarding Outstanding Tax dues (if any).
If required, you can also submit your grievance to them via E-nivaran facility.
मैंने मई 2018 में इनकम टैक्स रेतुर्न भर दिया था ।और उसकी हार्डकॉपी भी बंगलोरे भिजवा दी।31 अक्टूबर को वापस रेतुर्न की हार्ड मईकॉपी भिजवा। लेकिन अभी तक रिफंड नहीं मिला।मिल जा
अब मुझे क्या करना चाहिए जिससे मुझे रिफंड मिल जाये
Dear निरंजन,
Did you check the status of your ITR in e-Filing portal?
Related article : All you want to know about Income Tax Refunds | How to check Income Tax Refund Status online?
HI, REFUND OF AY20172018 NOT REC AS YET. PL DO ASAP.
MY NAME:PRITHVI SINGH
PANNO:CKHPP6****
Dear PRITHVI,
You may submit your grievance to the IT dept through e-Nivaran portal..
Hi My name is senthil I have filled my income TAX on 27/06.2018. it say successfully verified. ITR is not processed yest. please advise me how long it will take
I have applied for refund on 24/07/18 and my status of e-filing was “Successfully e-verified”. Till now I didn’t get refund and any status update about my cliam still it is in “Successfully e-verified” status only. What should I do now? Should I wait for some more days?
Dear Santhosh,
We need to wait, as there is no other option!
If it is other than ITR-1, generally the refunds can take time..
Sreekanth reddy garu iam working in one small private company and there was not paying taxes and they are doing in one bill they are doing all the day they are doing froud what I can I do
Sir,
My wife’s IT return for AY 2009-10 was filed in time with a refund of 700- approx.
Now there is a demand for Rs. 485 informing as arrears. I have changed my residence to Bangalore and new auditor have details from 2011only.
The earlier auditor has not given any details so far.
Is it possible to get order copy from the department. Kindly advise me.
Thanks
Rajkumar
rubyrajku**@yahoo.co.in
96631070**
Dear RAJKUMAR,
Yes, you can ask for the details from the IT dept through e-Nivaran portal.
pls note that while i try to register the pan in incometax e-filing portal new update is seen in address entries and unable enter address details
Dear Annie ..You may kindly submit your grievance to the IT dept through e-Nivaran portal..
Dear sir,
For AY-207-18, I have filed my IT with form-16 received from my organization, but recently i got a mail saying I have to pay extra tax as per 26 AS, since there is a mismatch of 25000, on verification it is found that this amount is paid by bank as interest , but for interest amount around 2000 was deducted as tax, so what should I do? Do I need to pay tax again?
Dear Shaaz,
If you are in different tax bracket then you need to pay the remaining balance tax dues.
For ex : If bank has deducted 10% TDS and if you are in say 20% tax slab then you need to pay differential tax.
Related article : How to pay Outstanding Income Tax Demand online?
Dear sir
Pz help me
I will wrong assment years select and tax payment on line and my balance is deducted
When i will shuld pay assment years 18 to 19
Pz help me
Dear Arjun,
If you have selected wrong AY, then you can revise your ITR.
How to enter four digit PAN Number in the form of DDMMYYYY.
put four digit of your pan no followed by date of birth in DD MM YYYY format For eg if your Pan no id AADP7075L and DOB is 09/12/2001 than put 707509122001
This is not working
Sree
I am awaiting for my refund for the yr 2017.
I have not got any correspondence so how do I get this resolved
Guna
Dear Guna,
Is the status of your ITR – ‘processed’?
If so, suggest you to submit your grievance to the IT dept through e-Nivaran portal. You will surely get the required response..
I am having pan number. Not submitting file returns. I am aged 42years. Total 20 lakhs in saving account in 5banks. I am housewife now. . Now i got income near about 1lakhs from savings account that is my entire savings.In future i want to convert it into fixed deposit .
Let me know whether i have to submit file returns
Dear priya ji,
If your income is below basic exemption limit ie Rs 2.5 Lakh, it is not mandatory to file ITR. But, it is always advisable to file ITR.
Kindly go through this article : Do I need to file my Income Tax Return?
Hi,
I have Rs 3000 as STCG for DEBT FUND along with Rs 30000 STCG for Equity fund this year AY 18-19. For last year AY 17-18, I had Carried forward STC Loss of Rs 54000 for equity MF in (ITR 2 CFL Sch).
Can I adjust all STCG i. e. 3000+30000 for this year against STCLoss 54000 and carry forward STCLoss {54000 -(3000+30000)} 21000 for next year? Or I can adjust only STCG for euity MF of 30000 this year against STCloss 54000 AND I have to add STCG for DEBT fund in my TI this year and pay tax accordingly. This I am asking because Income Tax Rates for STCG for equity MF and Debt funds are different ( 15 % and as per TI slabs respectively).
Regards,
Bhaskar
Dear Bhaskar,
I believe that you can set off STCG of Debt Fund + Equity Fund with STCL.
You may kindly consult a CA as well.
Related article : How to set-off Capital Losses on Mutual Funds, Stocks, Property, Gold, Bonds & Debentures?
Hi Can i file my ITR for FY 12-13?
Dear kumar ..Kindly go through this article : How many Previous Years’ Income Tax Returns can be filed after Due date?
I am salaried employee and have gain/loss from share market trading ( intraday and future options). Which ITR should I use in ay 2018-19.
Dear rajneesh,
You may have to file ITR 3 form.
Related article : Which ITR form to file for AY 2018-19?
Hello Sir,
Can you please guide us on TDS deduction process while buying a property from NRI seller?
Dear AN,
Tax Deduction at Source (TDS) to be done at the rate of 20.6% in case the sale price is less than Rs.1 Crore or 22.66% in case the sale price is over Rs.1 Crore.
Irrespective of the sale value of the property (even if it is less than Rs.50 Lakhs), the buyer has to deduct TDS u/s 195 at 20%.
The buyer has to obtain TAN registration and file eTDS return.
The buyer has to issue Form 16A to the seller.
You may kindly go through this article..
Suggest you to consult a CA as well.