Filing of taxes can sometimes be a tricky and challenging task. Most of us do look out for help or assistance. To assist taxpayers, Income Tax Department has been rendering call centre service from its Central Processing Centre located at Bangalore (ITD-CPC, Bangalore).
You can contact Income Tax Helpline numbers for the queries related to;
- e-Filing of tax returns,
- e-Filing website Login issues,
- ITR-V Receipt Status, (Now you can e-verify your ITR)
- Income Tax Refund and Refund re-issue,
- Rectification of ITR,
- Income tax / PAN / TAN &
- Form 26AS and Form 16.
Income Tax Helpline / (New) Contact Numbers
Below are the latest Income tax helpline contact numbers & Toll-free numbers.
- For General Queries related to Income Tax, PAN (Permanent Account Number) & TAN ( Tax Deduction Account Number), you can contact Aaykar Sampark Kendra (ASK) Toll Free number 1800-180-1961 (or) 1961.
- Working hours : 08:00 hrs – 20:00 hrs (Monday to Saturday)
- Customer Care number for queries related to e-filing of Income Tax Return & e-filing websitelogin issues, contact numbers of e-filing Helpdesk are 080-4612 2000 and Toll-free-number is 1800 103 0025.
- Working hours : 09:00 hrs – 20:00 hrs (Monday to Saturday)
- Income Tax Helpline number for ITR Notification & Processing, Tax Refund and Rectification related issues is 1800 103 4455 (or) 080-46605200.
- Working hours : 08:00 hrs – 20:00 hrs (Monday to Friday)
- For queries and inquiries related to TDS Centralized Processing Centre (TRACES), TDS Statement, Form 15CA, Form 16 and Form 26AS, the toll free no is 1800-103-0344 (or) 120-4814600. (Customer care centre is at Ghaziabad, Uttar Pradesh.)
- Working hours : 10:00 hrs – 18:00 hrs (Monday to Saturday)
- Helpline number Queries related to PAN & TAN application for Issuance/Update through NSDL is 020-2721 8080 (or) 20-2721 8080.
- Working hours : 07:00 hrs – 23:00 hrs (On all days)

Income Tax Department’s CPC Bangalore Address
For the purpose of submission of ITR-V forms and other documents which require physical mode of transmission, below is the IT dept’s CPC Bangalore Address ;
‘Centralised Processing Centre,
Income Tax Department,
Bengaluru, 560500′
Kindly note that Income Tax Returns from Assessment Year 2015-16 can be verified electronically. There is no need to send physical copy of ITR V to CPC Bangalore address.
Related Articles:
- Income Tax Deductions List FY 2023-24 | Under Old & New Tax Regimes
- eNivaran New Online Facility : Income Tax Dept’s Latest Grievance Redressal System
- How to check Income Tax Refund Status online?
- How to reply to Non-Filing of Income Tax Return Notice?
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Income Tax Helpline number for ITR Notification & Processing, Tax Refund and Rectification related issues is 0850 948 9633 (or) 080-46605200.
Sir, I have a query.
I was calming for 80 DD for one of my family member suffering with several disability. Unfortunately the depended died in last year Dec.
Can we claim the 2/3 (April 22 to Dec 22) of total amount of approved limit in 80 DD by income tax.
Dear Sanjay,
I am so sorry for your loss!
I believe, you can claim it.
Sir need your advice.I have received refund for a property I booked in 2015 from Yamuna Expressway Authority in year 2023.Interest of which has been added to my current year income because of which my tax slab has been raised, however, interest received this year is a combined interest of around 8 years.As per my knowledge this interest should be devided in all the subsequent years.Please guide
Dear Jagrati,
I believe you may be eligible to claim tax relief.
Suggest you to kindly consult a Chartered Accountant in this regard.
Hello Sir,
I am an NRI based in Qatar. I am having issues with the LOGIN credentials.
I forgot my password and when trying to use the “Forget Password” option to retrieve my account I am unable to use any of the options as I don’t remember any of it ; mail, Aadhar-linked-Phone etc. what is the option ?
Dear Nitin,
You have below options :
Answer Secret Question
Upload DSC
Using e-Filing OTP
Using Aadhaar OTP
You can also visit incometaxindiaefiling. gov . in portal, can submit online grievance through e-nivaran link (available at the top right side corner).
I am 80 yrs old and due to health problems i was not able to file the return for AY 2018-19 . IOB have deducted TDS of Rs.11945 /-. How to file an application for condonation of delay online or mail address.
Dear lalitha ji,
For AY 2016-17 & AY 17-18 this provision was there.
I am not sure if it is allowed for AY 2018-19.
Request you to kindly take help of a Chartered Accountant in this regard.
total income 15 lac tax at source paid outstanding demand 35 lacs how to complaiit is just harrasment
How to enter four digit PAN Number in the form of DDMMYYYY.
I have file my ITR on 21/06/2019 and filed the revised ITR on 22/06/2019 as soon as I noticed some defect and both are successfully everified at site level, but my Original ITR is processed on 04/07/2019 and received defective notice for same u/s 139(9) but my Revised ITR is not processed yet, so what should I do as I have not received my refund yet and received notice u/s 139(9) for original ITR for the same defect which is already corrected by me in Revised ITR?
Dear Vishal,
Suggest you to kindly take help of a CA in this regard.
You can also use e-nivaran portal to sort out any grievances with the IT dept.
You should caontact cpc bengaluru regarding this issue..
Help line no is 1800-103-4455 or
08046605200
As below add, Dr. Dyma, skin care center , opp Nighute hospital, new Nagar road s angamner,dist- Ahmednagar, Maharashtra, 422605, The Dr. where take consulting fee rs .200/- per visit compulsory,, in 2or 5 minutes; in a single day three where around 500 patients visited… And medical owner is one of him.. So daily counter is will be 1.5 lac…; pls don’t disclose my contact…
Hi,
As per Income tax login there are three outstanding demand and as per intimation received from CPC u/s 245 we have only one outstanding demand and the refund will be processed after adjusting that demand.
But site shows three demands. AO also deleted the demand but could not delete, however CPC’s communication does not have that demand O/s .
The query is that
when the refund will be processed which amount will be adjusted one in CPC communication or the one on site
Dear ketki,
The latest notice could be the consolidated tax due demand.
Suggest you to get this checked with a CA or you can submit your grievance to the IT dept via e-Nivaran link..
I have applied ITR1 for refund on 22/06/18 and my status of e-filing was “Successfully e-verified”. Till now I didn’t get refund and any status update about my claIm still it is in “Successfully e-verified” status only. What should I do now? Should I wait for some more days?
Dear MUNINDRA,
Generally, the IT dept processes ITR-1s with REFUNDS quickly. Kindly wait for some more days.
Related article : All you want to know about Income Tax Refunds | How to check Income Tax Refund Status online?
I HAVE GOT A TELEPHONIC CALL FROM CPC, BANGALURU ON SUNDAY 16TH DECEMBER,2018 REGARDING SOME OUTSTANDING DEMAND BUT I COULD NOT HEARD IT PROPERLY AS I WAS ON ROAD. TO WHOM I SHOULD CONTACT FOR THE DETAILS.
Dear Ganesh,
Did you receive any email from the IT dept regarding the processing of your ITR?
I believe that (generally) they wont reach out the tax assessees over phone.
You may kindly login to your e-Filing account on IT dept website and can check the details regarding Outstanding Tax dues (if any).
If required, you can also submit your grievance to them via E-nivaran facility.
मैंने मई 2018 में इनकम टैक्स रेतुर्न भर दिया था ।और उसकी हार्डकॉपी भी बंगलोरे भिजवा दी।31 अक्टूबर को वापस रेतुर्न की हार्ड मईकॉपी भिजवा। लेकिन अभी तक रिफंड नहीं मिला।मिल जा
अब मुझे क्या करना चाहिए जिससे मुझे रिफंड मिल जाये
Dear निरंजन,
Did you check the status of your ITR in e-Filing portal?
Related article : All you want to know about Income Tax Refunds | How to check Income Tax Refund Status online?
HI, REFUND OF AY20172018 NOT REC AS YET. PL DO ASAP.
MY NAME:PRITHVI SINGH
PANNO:CKHPP6****
Dear PRITHVI,
You may submit your grievance to the IT dept through e-Nivaran portal..
Hi My name is senthil I have filled my income TAX on 27/06.2018. it say successfully verified. ITR is not processed yest. please advise me how long it will take
I have applied for refund on 24/07/18 and my status of e-filing was “Successfully e-verified”. Till now I didn’t get refund and any status update about my cliam still it is in “Successfully e-verified” status only. What should I do now? Should I wait for some more days?
Dear Santhosh,
We need to wait, as there is no other option!
If it is other than ITR-1, generally the refunds can take time..
Sreekanth reddy garu iam working in one small private company and there was not paying taxes and they are doing in one bill they are doing all the day they are doing froud what I can I do
Sir,
My wife’s IT return for AY 2009-10 was filed in time with a refund of 700- approx.
Now there is a demand for Rs. 485 informing as arrears. I have changed my residence to Bangalore and new auditor have details from 2011only.
The earlier auditor has not given any details so far.
Is it possible to get order copy from the department. Kindly advise me.
Thanks
Rajkumar
rubyrajku**@yahoo.co.in
96631070**
Dear RAJKUMAR,
Yes, you can ask for the details from the IT dept through e-Nivaran portal.