How to withdraw EPF through Govt’s UMANG App?

As you may be aware, the EPFO has launched an online EPF claim facility during the month of May (2017). This is a great initiative by the EPFO. This online PF withdrawal facility is beneficial for both PF subscribers and employees of EPFO.

Besides the online EPF withdrawal facility, an EPF subscriber (employee) can also submit his/her offline PF claims through new Composite Claim Forms.

However, it has been observed that the online EPF withdrawal facility has often been shut down for maintenance activities, due to which the employees are unable to withdraw PF online.

One of my blog reader’s has suggested an another alternative for making online EPF withdrawals i.e, through Govt’s UMANG App

What is UMANG mobile App?

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance ‘mobile first’. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

UMANG is one single mobile APP for availing various government (central/state) services online. It is expected that the app will soon integrate almost 200 government services by 2019. You can download this single mobile app instead of multiple apps for each department and can easily avail many Govt services at your finger tips.

As of now, you can find very popular services related to EPFO, PAN, NPS, Aadhaar, Passport, AICTE, CBSE, Pathshala, GST, HP Gas, Bharat Gas, Indane Gas, PMAY, DigiLocker, National Scholarships etc., on UMANG.

How to submit online EPF withdrawal claim through UMANG App?

UMANG app has an exclusive tab for EPFO related services. It offers both employer and employee-centric services. Under employee services option, you can avail below services;

  • View or download EPF passbook.
  • Claim EPS (pension) Withdrawal – Form 10c.
  • Claim EPF (full) withdrawal – Form 19.
  • Submit EPF (partial/advance) claim – Form 31.
  • Track EPF claim status

Below are the pre-requisites to make online EPF claims through UMANG app;

  • You have to link Aadhaar to Umang app.
  • Need to have an active UAN number.
  • You should have linked your UAN to Aadhaar number. (Related article : ‘How to link EPF UAN to Aadhaar?‘)
  • Your KYC details (bank account number, IFSC code, PAN etc.,) under UAN interface should have been verified and approved.

Let’s now discuss the EPF withdrawal process through UMANG mobile app in detail.

  • You have to download UMANG app from Google playstore.
  • Kindly register your mobile number (as login-id) and set your MPIN.
  • You will be prompted to link your Aadhaar number to UMANG, you can link right away (or) you may also find linking option under ‘My Profile’ tab. But, do note that linking Aadhaar to UMANG app is mandatory to claim EPF through this app.
  • You can find/search for EPFO services.
  • Once you click on EPFO tab, you can find three types of services namely – Employee Centric, General services & Employer centric services.
  • In the next screen, you can find options – View passbook, Raise claim & Track Claim. 
  • To submit your EPF claim (Form 10c, Form 19 or Form 31), click on ‘Raise Claim‘ link. You will be prompted to key-in your EPF UAN in the next screen. 
  • Kindly note that an OTP will be sent to your mobile number registered with UAN/EPF account.
  • After providing the OTP, you can choose the type of your online EPF withdrawal claim(s) and submit it through UMANG. (Kindly note that your employer is not involved in this process.)
  • After the successful submission of your EPF withdrawal application, you would get the Claim Reference number. Kindly note it, you can track your EPF withdrawal claim using this reference number on UMANG app itself.
  • In case, you have not transferred funds from your old EPF accounts to current EPF account, you will not be able to submit an online claim through Umang app. You may receive the below error message. (Related article : ‘How to consolidate old multiple EPF accounts?‘)

The UMANG APP can also be downloaded by giving a missed call 9718397183 or from UMANG website. Erstwhile EPF mobile services will soon be discontinued.

A word of advice – Your EPF contributions / savings are meant for your retirement (long-term). So, think twice before you withdraw your PF money. Try out all the options and sources to fund your expenses or needs. EPF Partial Withdrawals should be your last resort.


Latest update (03-May-2018) : EPFO Introduces ‘View Pension Passbook’ Service for the pensioners through Umang App. On clicking ‘View Passbook option in Umang app , it requires PPO Number (Pension Payment Order) and Date of Birth information to be entered by the pensioner. After successful validation of the information fed, an OTP will be sent to the registered mobile number of the pensioner. On entering OTP, ‘Pensioner Passbook’ will display the details of the pensioner like Name, DOB along with last pension credited information.  The facility to download the financial year wise complete pass book details is also available.


Continue reading other related articles :

(Post published on : 13-November-2017)

This post was last modified on July 11, 2023 9:45 pm

Sreekanth Reddy

Sreekanth is the Man behind ReLakhs.com. He is an Independent Certified Financial Planner (CFP), engaged in blogging & property consultancy for the last 14 years through his firm ReLakhs Financial Services . He is not associated with any Financial product / service provider. The main aim of his blog is to "help investors take informed financial decisions." "Please note that the views given in this Blog/Comments Section/Forum are clarifications meant for reference and guidance of the readers to explore further on the topics/queries raised and take informed decisions. The information provided, therefore, should not be viewed as financial, legal, accounting, tax or investment advice."

View Comments

  • Dear sir,
    . This Lenka Ramu i applied pf withdrawal with help of UMANG app. Finally it showed your claim submitted to portal. I applied 28 march 2018 and it Showed tracking ids also. When it will complete what done Through myself that right or wrong. No sms came to my mobile. Please Tell me sir. Thank you sir

    • Dear Ramu .. Kindly wait for few days! Online claims are generally settled withing 10 business days and once your claim gets settled, you will receive the amount within 2 to 5 working days..

  • Hi.. I have changed my job..both my pf accounts are linked to same UAN no.. When i am trying to withdraw my pf through umang only my current member id is showing.. Why is it so??

    • Dear Varsha,
      Did you transfer the funds from your old EPF ac to current one?
      Are you trying for partial withdrawal or full withdrawal?

  • Hello sir this is rakesh my kyc has been done.but doe not showing when i transfer money using umang app...what will do sir

    • Dear rakesh,
      Kindly request your employer/ex-employer to update Date of Exit and Date of Joining...Contact your employer!

  • Hi sir, my doubt is how many exact days it took to receive the amount? For e.g,I've submitted the claim on 20th March when will o receive money?

    • Dear Chandru.. Online claims are generally settled within 10 business days and you will receive the amount in 2 to 5 days from the date of claim settlement.

  • Dear Srikanth,
    I am in notice period right now and I am planning to withdraw the complete amount . I have already linked aadhar number and bank account number to my UAN number. is it possible to withdraw the money while I am still in service with my employer.

    • Dear Gulam ..No, full balance withdrawal is not possible when you still employed.
      You can withdraw full PF after being unemployed for minimum 60 days.

  • Hi Srikanth,

    I have already raised pf withdrawal through company website and now they are saying to send form 10 and 19 to their pf trust address.

    Can I still claim it through online so I need not to send hard copies to their address and also need not to do follow ups

    • Dear Ajay,
      Company website?
      EPF withdrawals from a pvt trust generally are done through offline mode only. Kindly contact your ex-employer.

  • Hi I have raised 19C claim today and the status is submitted. However, I have not yet verified PAN (every time i try to verify PAN in my UAN account, it shows please try again later). Will my claim get settled? thanks in advance.

  • SIR,

    KINDLY GIVE SOLUTION FOR UPLOADING PAN "Error while PAN authentication. Could not send Message." WHILE UPLOADING PAN ABOVE MENTION ERROR AQURE GIVE SOLUTION.

  • I have raised an claim on 8 Mar 2018, on 9 Mar 2018 I received a message saying your claim is settled and will be deposited in 3 working day, but till yet (22 Mar 2018) no amount received. Could you please assist on this

    • Dear Deepesh,
      Kindly check if the bank details linked to your UAN (bank ac number and IFSC code) are correct or not.
      You may submit an online grievance as well..click here..

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