As you may be aware, the EPFO has launched an online EPF claim facility during the month of May (2017). This is a great initiative by the EPFO. This online PF withdrawal facility is beneficial for both PF subscribers and employees of EPFO.
Besides the online EPF withdrawal facility, an EPF subscriber (employee) can also submit his/her offline PF claims through new Composite Claim Forms.
However, it has been observed that the online EPF withdrawal facility has often been shut down for maintenance activities, due to which the employees are unable to withdraw PF online.
One of my blog reader’s has suggested an another alternative for making online EPF withdrawals i.e, through Govt’s UMANG App. 
What is UMANG mobile App?
UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance ‘mobile first’. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).
UMANG is one single mobile APP for availing various government (central/state) services online. It is expected that the app will soon integrate almost 200 government services by 2019. You can download this single mobile app instead of multiple apps for each department and can easily avail many Govt services at your finger tips.
As of now, you can find very popular services related to EPFO, PAN, NPS, Aadhaar, Passport, AICTE, CBSE, Pathshala, GST, HP Gas, Bharat Gas, Indane Gas, PMAY, DigiLocker, National Scholarships etc., on UMANG.
How to submit online EPF withdrawal claim through UMANG App?
UMANG app has an exclusive tab for EPFO related services. It offers both employer and employee-centric services. Under employee services option, you can avail below services;
- View or download EPF passbook.
- Claim EPS (pension) Withdrawal – Form 10c.
- Claim EPF (full) withdrawal – Form 19.
- Submit EPF (partial/advance) claim – Form 31.
- Track EPF claim status
Below are the pre-requisites to make online EPF claims through UMANG app;
- You have to link Aadhaar to Umang app.
- Need to have an active UAN number.
- You should have linked your UAN to Aadhaar number. (Related article : ‘How to link EPF UAN to Aadhaar?‘)
- Your KYC details (bank account number, IFSC code, PAN etc.,) under UAN interface should have been verified and approved.
Let’s now discuss the EPF withdrawal process through UMANG mobile app in detail.
- You have to download UMANG app from Google playstore.
- Kindly register your mobile number (as login-id) and set your MPIN.
- You will be prompted to link your Aadhaar number to UMANG, you can link right away (or) you may also find linking option under ‘My Profile’ tab. But, do note that linking Aadhaar to UMANG app is mandatory to claim EPF through this app.
- You can find/search for EPFO services.
- Once you click on EPFO tab, you can find three types of services namely – Employee Centric, General services & Employer centric services.
- In the next screen, you can find options – View passbook, Raise claim & Track Claim.
- To submit your EPF claim (Form 10c, Form 19 or Form 31), click on ‘Raise Claim‘ link. You will be prompted to key-in your EPF UAN in the next screen.
- Kindly note that an OTP will be sent to your mobile number registered with UAN/EPF account.
- After providing the OTP, you can choose the type of your online EPF withdrawal claim(s) and submit it through UMANG. (Kindly note that your employer is not involved in this process.)
- After the successful submission of your EPF withdrawal application, you would get the Claim Reference number. Kindly note it, you can track your EPF withdrawal claim using this reference number on UMANG app itself.
- In case, you have not transferred funds from your old EPF accounts to current EPF account, you will not be able to submit an online claim through Umang app. You may receive the below error message. (Related article : ‘How to consolidate old multiple EPF accounts?‘)
The UMANG APP can also be downloaded by giving a missed call 9718397183 or from UMANG website. Erstwhile EPF mobile services will soon be discontinued.
A word of advice – Your EPF contributions / savings are meant for your retirement (long-term). So, think twice before you withdraw your PF money. Try out all the options and sources to fund your expenses or needs. EPF Partial Withdrawals should be your last resort.
Latest update (03-May-2018) : EPFO Introduces ‘View Pension Passbook’ Service for the pensioners through Umang App. On clicking ‘View Passbook’ option in Umang app , it requires PPO Number (Pension Payment Order) and Date of Birth information to be entered by the pensioner. After successful validation of the information fed, an OTP will be sent to the registered mobile number of the pensioner. On entering OTP, ‘Pensioner Passbook’ will display the details of the pensioner like Name, DOB along with last pension credited information. The facility to download the financial year wise complete pass book details is also available.
Continue reading other related articles :
- How to track EPF claim status online?
- Online EPF withdrawal procedure, through EPFO unified member portal
- How to transfer EPF online?
- EPF partial withdrawal options & rules
(Post published on : 13-November-2017)
Sir/madam
My old pf account number is kn/25559/196 EPFPHO rajaram Mohan Roy road office before 2013 how can I get my PF amount with UAN number
Dear Sreekanth,
I have applied for PF partial withdrawal by filling Form 31 and selecting illness as there was no maternity option and it claim got raised successfully. I have also taken screenshot of Claim Number. Further I tracked the same claim number on Umang app, it is displaying the details, however when I checking the same on EPFO website, it is showing No claim registered. Please help. I applied to day on 11/12/2020 @ 8 pm, so how much time it takes to get registered on EPFO website to display claim details and also help how many days will it take for reimbursement? Thanks.
I want to withdraw my pf amount but unfortunately my ph no and aadhaar no is not linked, due to which I am not able to retrieve the otp.
Please suggest me alternative way to withdraw the money as the linking is not done by bank nor the post office and the aadhaar office is closed due to covid19.
Dear Rachana,
You can link your mobile number to EPF UAN online and then can link it to your Aadhaar.
You may go through below articles :
* How to update or change EPF UAN Account Mobile number online?
* How to link your Aadhaar number to EPF UAN online?
Hi Sreekanth,
I am trying to download pf using Umang app. It throws up error most of the time and if somehow i reach the final step to update final Aadhar otp/vid… After inputting the otp throws up the error “invalid otp” for no apparent reason.
Is this something anyone has come across?? Kindly advice.
Vivek
I mean raise a claim by download pf
Dear Vivek,
This can be a temporary tech issue, you may try submitting claim via UAN member portal??
I am also getting no response when clicking the raise claim option. It seems that the govt has blocked this option on Umang now onwards.
raise claim isnot working showing pop up currently department is not available,try after some time.this is going on since 10days
While submitting online claim for PF and PS from umang app, there was no option to submit Form 15G as my previous claim that i filed via epfo site got rejected for the same. Will it be rejected again?
Dear Aditya,
As of now, there is no option to submit Form 15G to the EPFO.
If its possible, you can visit the concerned EPF regional office and submit the form-15g (kindly quote your claim ref num & UAN).
Sir, I working a it sector last 8 month when I processed pf passbook no by drop-down then not showing proceed option
Dear Surajit,
Are you currently employed and contributing to EPF scheme?
Do you mean to say that you are unable to view Form 19 and Form 10c for EPF & EPS full withdrawals??
Hello Sir,
Thank you for the detailed information. My doubt is how to claim PF and PS at the same time from UMANG app. Kindly help
Dear Alice,
You can submit form 19 (EPF) and form 10c (EPS) separately ..
HI Sir Without date of exit i cannot withdraw my pf amout
Dear surya ..You may kindly contact your ex-employer to get DoE updated..
Hi, I worked for 2 companies, I already withdraw form19 from both pf accounts, I have transfered the 1st pf account to the 2nd one, now I want to know, when I apply for form 10c, will I get both pension contribution amount from latest pf account?
Dear Shravanthi,
Ideally, you should get the total accumulated EPS amount, provided your service period is less than 10 years..
Can I withdraw using umang app for form 10c?
Dear Shravanthi ..Yes, you can..
I currently working in an organization frm last 6 years and still working and i wish to withdraw some partial amount of my my pf amount in last month as on 10 january 2019 when u check the status they showing is under process and from last week the status showing claim settled but ni penny has been credited to my salaried account. Plz help me now what i am to do or to whom i am asking for ❓❓
Dear Ripudaman,
It generally takes 2 to 5 business days to get the credit in your bank account from Claim settlement date..
Hello Sir,
I have applied for of withdrawal by form 31 at 09/01/2019 .
So how much time it takes to complete the process and I will get my amount.
Please help…..
Thanks
Dear Naziya,
Generally the take around 10 business days to process online claim requests.
Related article : How to track EPF claim status online?
Thank you sir
Hi Sir,
I want to withdraw my of through Uamang but procced to claim options not click options so plz suggest
Dear Dinesh,
Mostly your ex-employer might not have updated your Date of Exit and Date of Joining in your service history. Kindly contact them. Once they update these details, you will get to see the options for EPF withdrawal (Form 19) and EPS withdrawal (Form 10c).
I have applied form19 through Umang app on 26th November 2018. How may days it takes to get the amount in my account??
Dear Jasmin,
Generally online claims are settled within 10 to 15 business days.
You may submit your grievance to the EPFO online via this link..
Raise Claim Tab is not showing up on the Umang Application,is it an ongoing issue ?
Dear Nitesh .. It can be temporary tech issue.. kindly try after sometime..
Hi Sree, I got my Canadian PR recently. Planning to relocate next year, Can I withdraw my PF amount for contributing for a purchase of property abroad. How much can I withdraw, I have downloaded Umang app and my UAN is linked with Aadhar.
What option do I choose? Any documentation or proof to be submitted along with the online claim?
Regards
Dear Deepti,
I believe that you can make partial withdrawal.
No documentary evidence is required. You may kindly go through this article @ EPF Partial Withdrawals / Advances : Details, Rules & Guidelines
Hi,
I am Sruthi. I have a query regarding my PF account. I have worked in two organization with one UAN number. Now I would like withdraw (full) my EPF. I don’t know Whether my account both are linked. While opening passbook both amounts are showing. Do I need to do transfer request in online to get both amount. How to withdraw both amount? Currently am not working.
Dear Sruthi,
You can get the funds transferred online from your previous EPF ac to new/latest one and then can withdraw total accumulated EPF.
OR
You can withdraw the funds from latest EPF account online and from previous EPF ac offline through your ex-employer.
Related articles :
* Online EPF Claim submission : Process Flow & Eligibility Conditions
* New EPF Composite Claim Form | Single Page Form for different types of PF Withdrawals (Full / Partial)
When iam trying to claim form 10 and 19 and when i was trying to generate otp it shows invalid adhar number solution plz
Dear Harish,
Has your Aadhaar been verified digitally?
Hello Mr Srikanth I am Mahboob . I worked in Company A earlier left the job and joined B. I have UAN number earlier but now in present company also they have opened my UAN. Now the problem is Since it showsm that One UAN ONE MEMBER iam unable to Linkboth accounts . what to do now . In present company they have mentioned my DOB also wrong. Please help me n suggest what to do .
Dear Mahboob,
Kindly go through below articles ;
* Have you been allotted two UAN numbers? How to get multiple EPF UANs merged?
* EPF UAN Name Correction online | How to update your Personal details in UAN? |New procedure
Am also facing same problem invalid aadhar while it’s showing correct details in उमंग app also verified in UAN Portal. So unable to raise My final claim. Please help.
Hi, umang app to claim my pf all filling . OTP involved adhar number. Plz solution. What my next step. Pls…………solution pls…..
Hi Sreekanth..
I try to raise claim from umang but after filling in all detail information got an error message “invalid aadhar” after i hit on get aadhar OTP.
Checked if aadhar was mapped with umang and it shows my aadhar.
Need your help
Dear Lienboi,
Kindly login to your UAN account and check if your Aadhaar status shows as ‘Verified’ in the home page of UAN interface??
Same problem . Plz solution
Uan adhar show to verify. But umang pf withdraw involved adhar number. Pls suggest
Hi Surya,
All my details are added correctly. But i am getting “invalid aadhar number” error when i hit the “Get Aadhar OTP”. Please advice
Dear Jackson ..
You may submit your grievance to the EPFO ..click here…
Hi Shri,
My question is last FY 2017-2018 intrest have not been credited yet into everyone’s pf account.
In such condition if I think of withdrawal of my part pf amount will their be any impact on the intrest which have not been credited.
Sachin
Dear Sachin ..If you withdraw EPF, interest will be paid till date on the accumulated balance.
Hi shrikanth,
I have applied for PF withdrawal on 27 April’18 and it’s sent to feild team on same day but still my status showing under process ,it’s more than 15 Days.
Please suggest…
Hi Srikanth,
Iam trying to claim PF thru Umang app. All my details are updated and verified. My Pan name n UAN name are one and the same but it is showing PAN not verified. I contacted my PF team, dy replied stating if ur withdrawal amount is less than 50k u don’t hv any PAN problem. So am gng thru the process, I got OTP on mobile and even my DOE details got updated but at the end am unable to claim bcoz the claim option has grade out. I donno what is the reason for it and when am contacting my PF team I didn’t get a proper answer. Kindly help in this regards.
Dear Chandrasekher,
May I know your service period?
Suggest you to submit your grievance to the EPFO online..click here..
Hi,
I worked for company A for 3.5 years. As per the new system we can only withdraw fund online. I’ve created my profile on PF portal and see that all of my KYC details are updated. I left my previous job on 4 March 2018 and joined company B on 16th April 2018. My company A has updated the last working date in the system but as per the process I’ve linked my UAN with my new company B. I wanted to withdraw PF for my company A on urgently basis but since I’ve linked my UAN my date of joining has been changed and my date of exit is also vanished. I tried a lot online but unable to claim my PF. Can you please help me in this matter? I don’t know what to do.
I also visited PF office and they’ve given me the PF form to withdraw it offline but my previous organisation A is not ready to accept it as PF office is not accepting the offline form from them. Below is the screenshot which shows that even online transfer can’t be done.
Dear Yusuf,
Did you share the same old UAN with new company (B)?
Kindly note that EPFO has reversed its decision and will process even offline claims..
As you are currently employed and contributing to EPF scheme, you can not withdraw full PF balance, however you can make partial withdrawal based on the certain terms & conditions. But, before that you can transfer funds from old EPF ac to new EPF ac. You may kindly take help of your ex-employer or current employer reg transferring of funds.
Kindly read :
EPF partial withdrawal options & rules..
Online EPF Transfer | How to transfer PF funds to another EPF account Online?
When i tried to withdaw my pension amount or even pf amount it showing invalid aadhar number. But my aadhar number is already linked to it then why it is showing like that
Hi
By clicking form 19 button do i get full amount ,that is , employee, employer contribution and pension amount. ?
Dear Surya ..Form 19 is for EPF balance withdrawal (employee+employer share + accumulated interest).
So.it doesnt include pension amount. To withdraw pension amount i need to submit again
Dear Surya..Form 10c is for EPS withdrawal.
hi,I applied form 10c on 14th April & form 19 on 15th April through umang app but still my status showing under process as already 15 days passed.suggest me what to do??
Dear sunil .. Suggest you to kindly wait for few more days, else can submit your grievance to epfo online..click here..
Sir i applied my pf by umang app on 18 april 2018 but still now i have not received any amount and there is no 10c form in umang app only showing form 31 and how can i withdrawal my pension contribution and employer contribution..plzz help me
Dear Nakul,
Did you apply for full EPF withdrawal?
Mostly your ex-employer might not have updated your Date of Exit and Date of Joining in your service history. Kindly contact them. Once they update these details, you will get to see the options for EPF withdrawal (Form 19) and EPS withdrawal (Form 10c).
Thanks Sreekanth !! I have been googling for this answer for almost 2 hours now. Your article helps and it is really a great work 🙂
You are welcome dear Mithun..!
Hi,
My previous company A’s PF account is transferred to company B. In the member passbook of company B is showing only EPF amount of company A, EPS amount is not transferred. Now i want to close my PF account permanently and want to withdraw full EPF and EPS amount.
I worked in company A for 17 months and Company B for 2 Months.
Q1. Now when m trying to withdraw my EPS amount through UMANG app, system shows only current PF account in dropdown for selection(i.e. company B’s PF account)and when m selecting the current PF account then system shows the error message as m ‘DATE OF EXIT IS LESS THAN 2 MONTHS FROM TODAY OR TOTAL SERVICE IS LESS THAN 6 MONTHS’ ( i think in this case system takes date from company B’s PF account where i worked for 2 months but the same EPS belongs to Company A’s PF where i worked for almost 17 months)
Kindly help me with the confusion and what m I suppose to do now?
Dear Anna,
On successful transfer of EPF, EPS also gets transferred, but EPS balance is not reflected in Passbook.
However, the service period and pension contributions get carried forward in EPFO databases.
Probably, due to short service the online claim facility wont accept online request. You may have to go ahead with offline withdrawal.Or Kindly contact the EPFO..click here..
Dear Sreekanth,
I have applied form 19 on 6th April 2018 and form 10c on 10th April 2018 through umang app..and the status is showing sent to field office on 11 april and is under process…It’s been more then 10 days now and still the status is under process only I have no idea when I will receive money in my account.. Please suggest what to do now ?
Dear Ganesh .. Some tech issues @ EPF online processing facility, could be the reason for the delay.
Suggest you to submit your grievance to the EPFO online..click here..
Thanks Sreekanth for reply….Do I need to re-apply for my pf again or I should wait for pf amount ? Please suggest….
Suggest you to wait and keep a track of your claim status..
Thanks for replying….
I have checked my pf passbook and employee and employer contribution is now showing 0 /- where earlier it was showing contribution amount….Still claim status is showing as under process only….
Dear Ganesh ..Suggest you to kindly wait for few days to get the credit in your bank account.
Hi Sreekanth,
When I checked now my PF claim status Online then Form-10C claim current status it is showing as “Claim Settled” where I have not received any amount in my account… and Form-19 status is showing as “Under Process”…
Dear Ganesh ..Amount generally gets credited within 2 to 5 business days, from the claim settlement date..
Dear Sreekanth,
I have received rs 25412/- in my account today but my total amount was 55178/- (employer +employee share) so it’s become now more complicated to understand the situation…. Please suggest what to do now ?…
However Form-19 is still showing under process…
Dear Das,
Is PAN linked and verified in your UAN account?
May be they have deducted TDS on full PF balance withdrawal.
Dear Sreekanth,
PAN & AADHAR is linked and verified with my UAN…What I feel is the amount which I have received is for Form-10C (pension) as The Form -10C claim status is showing as Claim Settled where my pension amount was 26k….Form-19 is still showing as under process…
Dear Das,
If you have submitted Form 10c also then it can be your EPS amount and can wait for EPF amount..
Dear Sreekanth,
I have raised claim for Form-19 on 6-4-2018 & Form-10C claim on 10-4-2018 …I heard that firm Form-19 get settled then Form-10C but here my Form-10C claim status is showing as Claim settled and Form-19 status is showing as under process….
Dear Sir,
I have applied partial withdrawal on 28 march through umang app..and the status is showing sent to field office on 11 april and on 23 april settled and neft done on 23 april. but still not received amount…
please help
Dear Sijo ..The amount generally gets credited within 2 to 5 business days from claim settlement date.
Hi,
I have fullfiled all the details but still not able to submitt the claim as online proceed button is still showing disabled.
SE is mentioned by employer is short service. That can be a reason online submission not allow ??
Plz help.
Dear Deepanshu …You may contact your employer or EPFO.
I’m raising my claim on dated 30 March 2018 . But it’s still showing under process …
I have applied partial withdrawal on 28 march through umang app..and the status is showing sent to field office on 11 april and is still under process…but I saw my passbook that they deducted the amount
please help …..
Dear Sijo ..You may get the amount soon.
You can submit your grievance to the EPFO..click here..
I have applied for Pf online via umang on 24 march. its more than 15 days.. status is showing under process.. when i will receive the amount
Dear Sir,
I have applied partial withdrawal on 28 march through umang app..and the status is showing sent to field office on 11 april and is under process…what is the next process and by when I should get the money credited .. it is already 11 to 12 business days gone
please help …..
Dear Sijo .. During the first two weeks of April there were some tech issues with EPFO online claim processing facility. You may soon get your monies (may be within a week or so).
I have applied for of withdrawal using umang app on 6/4/18. It is still showing claim submitted at portal and now new employer pf a/c started reflecting. Will there be any issue
Cn u pls help me out in withdrawing pf through umang app , while filling the details it is showing only 1 option :- “withdrawing partial money” none other option is coming .
I have form 31 applied pf through umang app on 28/04/18 but it show Online claim submitted at portal.
no update status . its very slow process. when u get money
This app is useless, I submitted pf withdrawal with form 10c successfully more than 15 days back, but pf amount not yet transferred to my account. Whener I track claim it just shows a message ‘Online claim submitted at portal’ an show a tracking ID since last 2 weeks.
Hi sir,
I have just submitted form 19 and it showed that your claim has been submitted successfully. is it mandatory to submit form 10c also.. if yes then can I submit it now..?? I submitted form 19 on 4th april 2018
Dear Nimmi,
It is your choice and optional.
Form 10c is to withdraw your EPS accumulation (provided your service period is less than 10 years).