How to withdraw EPF through Govt’s UMANG App?

As you may be aware, the EPFO has launched an online EPF claim facility during the month of May (2017). This is a great initiative by the EPFO. This online PF withdrawal facility is beneficial for both PF subscribers and employees of EPFO.

Besides the online EPF withdrawal facility, an EPF subscriber (employee) can also submit his/her offline PF claims through new Composite Claim Forms.

However, it has been observed that the online EPF withdrawal facility has often been shut down for maintenance activities, due to which the employees are unable to withdraw PF online.

One of my blog reader’s has suggested an another alternative for making online EPF withdrawals i.e, through Govt’s UMANG App

What is UMANG mobile App?

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance ‘mobile first’. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

UMANG is one single mobile APP for availing various government (central/state) services online. It is expected that the app will soon integrate almost 200 government services by 2019. You can download this single mobile app instead of multiple apps for each department and can easily avail many Govt services at your finger tips.

As of now, you can find very popular services related to EPFO, PAN, NPS, Aadhaar, Passport, AICTE, CBSE, Pathshala, GST, HP Gas, Bharat Gas, Indane Gas, PMAY, DigiLocker, National Scholarships etc., on UMANG.

How to submit online EPF withdrawal claim through UMANG App?

UMANG app has an exclusive tab for EPFO related services. It offers both employer and employee-centric services. Under employee services option, you can avail below services;

  • View or download EPF passbook.
  • Claim EPS (pension) Withdrawal – Form 10c.
  • Claim EPF (full) withdrawal – Form 19.
  • Submit EPF (partial/advance) claim – Form 31.
  • Track EPF claim status

Below are the pre-requisites to make online EPF claims through UMANG app;

  • You have to link Aadhaar to Umang app.
  • Need to have an active UAN number.
  • You should have linked your UAN to Aadhaar number. (Related article : ‘How to link EPF UAN to Aadhaar?‘)
  • Your KYC details (bank account number, IFSC code, PAN etc.,) under UAN interface should have been verified and approved.

Let’s now discuss the EPF withdrawal process through UMANG mobile app in detail.

  • You have to download UMANG app from Google playstore.
  • Kindly register your mobile number (as login-id) and set your MPIN.
  • You will be prompted to link your Aadhaar number to UMANG, you can link right away (or) you may also find linking option under ‘My Profile’ tab. But, do note that linking Aadhaar to UMANG app is mandatory to claim EPF through this app.
  • You can find/search for EPFO services.
  • Once you click on EPFO tab, you can find three types of services namely – Employee Centric, General services & Employer centric services.
  • In the next screen, you can find options – View passbook, Raise claim & Track Claim. 
  • To submit your EPF claim (Form 10c, Form 19 or Form 31), click on ‘Raise Claim‘ link. You will be prompted to key-in your EPF UAN in the next screen. 
  • Kindly note that an OTP will be sent to your mobile number registered with UAN/EPF account.
  • After providing the OTP, you can choose the type of your online EPF withdrawal claim(s) and submit it through UMANG. (Kindly note that your employer is not involved in this process.)
  • After the successful submission of your EPF withdrawal application, you would get the Claim Reference number. Kindly note it, you can track your EPF withdrawal claim using this reference number on UMANG app itself.
  • In case, you have not transferred funds from your old EPF accounts to current EPF account, you will not be able to submit an online claim through Umang app. You may receive the below error message. (Related article : ‘How to consolidate old multiple EPF accounts?‘)

The UMANG APP can also be downloaded by giving a missed call 9718397183 or from UMANG website. Erstwhile EPF mobile services will soon be discontinued.

A word of advice – Your EPF contributions / savings are meant for your retirement (long-term). So, think twice before you withdraw your PF money. Try out all the options and sources to fund your expenses or needs. EPF Partial Withdrawals should be your last resort.


Latest update (03-May-2018) : EPFO Introduces ‘View Pension Passbook’ Service for the pensioners through Umang App. On clicking ‘View Passbook option in Umang app , it requires PPO Number (Pension Payment Order) and Date of Birth information to be entered by the pensioner. After successful validation of the information fed, an OTP will be sent to the registered mobile number of the pensioner. On entering OTP, ‘Pensioner Passbook’ will display the details of the pensioner like Name, DOB along with last pension credited information.  The facility to download the financial year wise complete pass book details is also available.


Continue reading other related articles :

(Post published on : 13-November-2017)

This post was last modified on July 11, 2023 9:45 pm

Sreekanth Reddy

Sreekanth is the Man behind ReLakhs.com. He is an Independent Certified Financial Planner (CFP), engaged in blogging & property consultancy for the last 14 years through his firm ReLakhs Financial Services . He is not associated with any Financial product / service provider. The main aim of his blog is to "help investors take informed financial decisions." "Please note that the views given in this Blog/Comments Section/Forum are clarifications meant for reference and guidance of the readers to explore further on the topics/queries raised and take informed decisions. The information provided, therefore, should not be viewed as financial, legal, accounting, tax or investment advice."

View Comments

  • Am also facing same problem invalid aadhar while it's showing correct details in उमंग app also verified in UAN Portal. So unable to raise My final claim. Please help.

  • Hi, umang app to claim my pf all filling . OTP involved adhar number. Plz solution. What my next step. Pls............solution pls.....

  • Hi Sreekanth..
    I try to raise claim from umang but after filling in all detail information got an error message "invalid aadhar" after i hit on get aadhar OTP.
    Checked if aadhar was mapped with umang and it shows my aadhar.
    Need your help

  • Hi Surya,

    All my details are added correctly. But i am getting "invalid aadhar number" error when i hit the "Get Aadhar OTP". Please advice

  • Hi Shri,

    My question is last FY 2017-2018 intrest have not been credited yet into everyone's pf account.
    In such condition if I think of withdrawal of my part pf amount will their be any impact on the intrest which have not been credited.

    Sachin

    • Dear Sachin ..If you withdraw EPF, interest will be paid till date on the accumulated balance.

  • Hi shrikanth,

    I have applied for PF withdrawal on 27 April'18 and it's sent to feild team on same day but still my status showing under process ,it's more than 15 Days.

    Please suggest...

  • Hi Srikanth,
    Iam trying to claim PF thru Umang app. All my details are updated and verified. My Pan name n UAN name are one and the same but it is showing PAN not verified. I contacted my PF team, dy replied stating if ur withdrawal amount is less than 50k u don't hv any PAN problem. So am gng thru the process, I got OTP on mobile and even my DOE details got updated but at the end am unable to claim bcoz the claim option has grade out. I donno what is the reason for it and when am contacting my PF team I didn't get a proper answer. Kindly help in this regards.

  • Hi,

    I worked for company A for 3.5 years. As per the new system we can only withdraw fund online. I've created my profile on PF portal and see that all of my KYC details are updated. I left my previous job on 4 March 2018 and joined company B on 16th April 2018. My company A has updated the last working date in the system but as per the process I've linked my UAN with my new company B. I wanted to withdraw PF for my company A on urgently basis but since I've linked my UAN my date of joining has been changed and my date of exit is also vanished. I tried a lot online but unable to claim my PF. Can you please help me in this matter? I don't know what to do.

    I also visited PF office and they've given me the PF form to withdraw it offline but my previous organisation A is not ready to accept it as PF office is not accepting the offline form from them. Below is the screenshot which shows that even online transfer can't be done.

  • When i tried to withdaw my pension amount or even pf amount it showing invalid aadhar number. But my aadhar number is already linked to it then why it is showing like that

  • Hi
    By clicking form 19 button do i get full amount ,that is , employee, employer contribution and pension amount. ?

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