In the last few weeks, I have been receiving queries on login and password related issues of EPF UAN (Universal Account Number). Most of these queries are posted in my other article – “all you need to know about UAN”. I felt that publishing a separate article on EPF UAN login related issues can be useful.
Most of the queries are related to;
- Lost my mobile number so unable to receive OTP.
- How to update my new mobile number?
- I am not receiving OTP SMS on my mobile?
- Forgot UAN login password, how to get a new one?
- How to change my DOB (Date of Birth) details in UAN portal?
- How to make correction in Father’s name in UAN portal?
- DOJ (Date of Joining) is incorrect, how to get it rectified?
- Employer is not verifying my KYC details and so on..
Latest Update (22-Nov-2017) : The EPFO has recently launched a new online provision to correct/change your Personal Data (like Name, Date of Birth or Gender) against EPF UAN. Kindly visit my latest article on this topic. Please ignore the information provided in this article. UAN helpdesk is not longer functional.
What is UAN?
Let’s first understand what is EPF’s UAN?
The UAN (Universal Account Number) is a 12-digit unique number allotted to each Employee Provident Fund member by the Employee Provident Fund Organization (EPFO). This UAN will act as an umbrella for the multiple ‘Member Ids’ (PF Account Numbers) allotted to the same individual (Employee or EPF Account holder).
To log into UAN portal, mobile number and password are mandatory. So if you change your mobile number or forget password, you need to update your new mobile number / create a new password.
In UAN portal, under ‘Manage’ menu you have the option ‘Contact Details’ to update new mobile number but you can use this option only if the old mobile number is still active.
What if you lose your mobile number and also forget your UAN Login password? In this scenario, you can submit online request through EPF UAN Helpdesk.
EPF UAN Helpdesk
Kindly visit UAN online helpdesk portal. Click on ‘Member’option. (It has been noticed that UAN’s helpdesk portal is not accessible for quite sometime now, you may kindly contact your Employer/EPFO for any correction of details related to UAN.)
You can use UAN helpdesk to resolve the below issues. Kindly note that this online helpdesk facility is still a beta version.
- What is My UAN? : You can know your UAN number by submitting details like mobile, member Id (EPF a/c number), Father’s name, DOB etc., Kindly note that you can use this option only if you have an active and your mobile number is registered in UAN portal.
- Forgot Password & Mobile Number Changed : I believe that most of the UAN login issues are related to this option.
- You can use this option if you have forgotten both your UAN login password and also lost your mobile.
- If you have forgotten password but your registered mobile number is active, you can reset it by visiting UAN portal.
- If you remember your password but would like to just update new mobile number, in this case also you can login to UAN portal and update the new mobile number under ‘Profile’ menu option.
Latest Article : The online procedure to change or update your mobile number in UAN account has been changed, kindly go through my new article @ ‘How to change Mobile number in EPF UAN Account online?’.
- You can submit a request to correct details related to name (self), father’s name, Date of Birth, Date of Joining your company etc.,
- Issues related to ‘SMS not received when activating UAN can also be resolved through this facility.
- You can submit online request to know the status of your PF transfer claim.
After submitting the request, you will receive an OTP to your mobile number. You have to key in this OTP and vefiy it. A reference number gets generated and this is also sent to your mobile number.
This online facility is still a beta version. So, you may experience some technical challenges while submitting your online requests.
In such a scenario, you can submit your offline request through your employer. What is the procedure for correction of details like name, father’s name, mobile number etc in EPFO database?
- Submit an offline request to your employer enclosing relevant supporting documents. For example : if your name has been entered wrongly in EPFO database and if you wish to get it corrected, you have to submit a copy of ID proof to your employer. (Download EPFO’s circular on ‘correction in name of PF member’. The circular also has the list of documents that are accepted as the supporting documents)
- Your employer will then forward your request to the concerned EPFO’s field officer.
- After verifying your request & supporting documents, the EPFO will get your details (member details) corrected in their database.
For queries related to UAN services, you may contact :
- EPF UAN Helpdesk Number : 18001-18005
- Helpdesk Email Id : [email protected]
(Read : ‘Have you been allotted two UANs? How to deactivate old UAN?‘)
(Reference : www.epfindia.com)
How to update or change EPF UAN Account Mobile number online?
EPF UAN Name Correction online | How to update your Personal details in UAN? |New procedure
Sukanya Samriddhi Account – Govt’s Special Scheme for Girl child – Features, Review & Benefits
Have you been allotted two UAN numbers? How to get multiple EPF UANs merged?
I have been following up with my previous employer (RANDSTAD) for the last 2 years to settle my EPF amount. In this connection all documentation were done. Today I get a courier containing all the documents and the reason for not able to process as that my name is not the same in bank statement and PAN card. All my certificates and bank accounts have the surname as only initial, whereas in passport and pan card it is been expanded. Previous organisations did not have any problem in processing and giving back my PF amount. can you suggest what I should do now?
Dear Sudhamani..You may request your ex-employer for name correction. You need to submit the required documentary proof to your ex-employer and in turn they will get it processed through EPFO.
Dear sir,
Am Srikanta sahoo from Bhubaneswar.l have lost my phone including that’s number , which no are connecting with my EPF account.so I couldn’t able to check my EPF account…
I need your help …… please
Does this Site really works ?
Unable to login to Member Passbook with Valid UAN number and Valid Password
and the helpline won’t connect? The Mails won’t get a response
Check the reviews how people are suffering and no one get a answer
Date:08.06.2017
To,
UAN EPF
HELPDESK
Dear Sir,
As per the instruction we have filled up the joint declaration form and submitted it to the SRO, Keonjhar along with supporting documents for correction of name of the employees of our organisation. The Pf department has intimated us regarding the correction of the name in their office desktop of our employees attach in pdf attachment file. But we regret to inform you that the online correction has not yet been made as informed by the SRO, Keonjhar because while loging into UAN member portal it shows the previous name as it like in short for name and not full name and before name MR. and MS. is as it is written. So while link aadhar with UAN No it shows error due to which we are unable to link the aadhar. Therefore we would request your goodself to kindly made the online UAN name correction as per our documents submitted at SRO, Keonjhar and delete MR. & MS. before the name of all of our PF members of our establishment for Aadhar link at the earliest so that we can link our Aadhar before 30.06.2017.
Dear EIML Team,
Kindly contact EPFO on this matter..
Hello, My UAN has been activated, but I’m not able to login UAN portal and getting error message ” invalid user name or password”. please help me out . and i want to with drawal my PF amount .
Thanks,
PRIYANKA
UAN helpdesk domain would not be open. I will change my DOB. Please help me sir.
I have problem for changing the mobile number, please help me for withdraw the amount from my account.
UAN: 100156245917, Phone: 9791183862
how to change the mobile number, if i entered the details system saying invalid details. am totally confused whats happening with portal. pls help me…
UAN: 100156245917, Phone: 9791183862
Hi Srikanth,
I have got new UAN number from the current employer and i have old UAN too.Once i activated the new UAN ,couldnt login to both the UAN accounts.I waited 2 days after changing the password but still the result is same.Even if i try to change the password also it is not working .whom should i contact.could you please help me.
Thanks,
Naresh.
Dear Naresh ..Kindly read : Two UANs? How to deactiv
Dear Sir, I have lost my mobile number and forgot password. How can I reset my password? Please suggest. my new mobile number is 8769132963 requesting you to please help me. thank you so much in advance.
My UAN 1001178564**
My pf a/c no DS/NHP/0008561/000/00079**.
NAME:-BUDDI BAHADUR RAI.
DEAR SIR I HAVE ALREADY ACTIVATED THE UAN NUMBER ONLINE THROUGH EPFO CONCERNED SITE BUT I HAVE NOT RECEIVE THE UAN NUMBER MASSAGE IN MY MOBILE, I HAVE TRIED IT AGAIN BUT THERE IS SHOWING THE MASSAGE THAT, THE UAN NUMBER IS ALREADY ACTIVATED. SIR PLEASE HELP ME, NOW WHAT CAN I DO FOR OBTAIN OF MY UAN NUMBER..
Dear Suresh ..You may send your query to EPFO at [email protected]
(or) You can submit your grievance online ..click here..
Hi,i have got PF and UAN number .now tell me next step but can i do .
i want to update my adhar on UAN account but i am not able to do the same. as my gender is not updated on my profile.
Helpdesk is not working, Helpline no is not working is there any way to update this.i can’t update this by the employer is am not currently working with that Org Please help me here asap. thanks.
Provide me the link of helpdesk which is currently working.
also let me know if i can withdrawal PF online?
Dear Sir,
I have forgotten UAN Password. Now I am creating New password, but there is some problem for “Enter Valid Password”, What is Valid password? If you pls help.
Regards
Srikanta Manna
my date of Birth is wrong entry in uan member portal how to change my date of birth.
Sir, as I have new UAN Account number from my new organization . My mobile no. is already registered with old UAN Number. So can I activate or register my same mobile number with New UAN Number. While I am trying register, I am getting error of (Mobile no. is already registered).
Please give your suggestion.
UAN Helpdesk link not opening. It says the site cant be reached. Pls help. I want to update my gender details in UAN Portal
HELLO SIR MY NAME SPELL IN NOT CORRECT PLZ HELP ME
Dear GAGANDEEP ..You can submit name correction request through your employer..
Hello, My UAN has been activated, but I’m not able to login UAN portal and getting error message ” invalid user name or password”. I have been trying to login to the portal since Feb and use appropriate UAN and password. Can my employer block my account if possible? I sent lot of emails to EPFO and received no response yet. Please assist me. Thank you
MY UAN NOS IS 100375287205 AND MY KYC ALSO UPDATE IN EPFO
BUT BY FATHER NAME IS WRONG MENTION PRAKASH SINGH INSTEAD OF PRABHUNATH SINGH
I AM ALREADY SUBBMIT OF CORRECT SCHOOL CERTIFICATE OF FATHER NAME FEW DAYS AGO BUT STILL NOT CHANGE IN UAN CARD AND SYSTEM
my name DOB were incorrect in uan account.whem i requested my employeer to contact pf authorities to change the details.They are sayng my details were updated based on KYC but no KYC document has bben updated in my site.What is the procedure if my employer is not supporting to update the details.
Dear gnani .. You may submit your grienvance online at ..click here…
HELLO SIR,
I M SUFFERING OF EPFO PROBLEM. BECAUSE IN MY EPFO MY NAME IS WRONG MENTION. SO I WENT TO CORRECTION IN MY NAME.
SO WHAT TO DO.
PL SUGGEST.
Dear Brijesh ..You need to submit Name correction request to your employer and also submit supporting documentary evidence for the same.
Dear Sir,
This is for you kind information that from last 6 month i am trying to recover my P.F balance. but not getting any response of my mail, also very difficult to catch them in telephone. Now i am in very problematic situation and its very urgent to get the money. please help me to recover my money.
while checking status online it is showing that it is already settled but I am sorry to inform you that unfortunately I have not received any cheque or amount in my account, kindly do the needful.
Sir, For your information details is given below.
STATUS for Member ID: DSNHP09431350000000275
Claim ID : DSNHP170100013839
Status : Claim Form 19 for PF Settlement AGAINST Member Account No (DSNHP09431350000000275) has been approved. Payment is under process.
Claim ID : DSNHP170100013845
Status : Claim Form 10C for Withdrawal Benefit AGAINST Member Account No (DSNHP09431350000000275) has been approved. Payment is under process.
Claim ID : DSNHP170300011820
Status : Claim Form 19 for PF Settlement AGAINST Member Account No (DSNHP09431350000000275) has been rejected. Rejection letter is under dispatch/ dispatched to address in your claim form.
Reason of rejection: CLAIM ALREADY SETTLED
Remarks by DA/AO:
Regards
pankaj yadav
8123506789
[email][email protected][/email]
Dear PANKAJ,
Suggest you to post your grievance at this link..
Did yo submit the withdrawal forms twice?
(or) You may visit EPF office in person and find out the reason..
Hi sir,
Thanks for Reply
Yes I do have submitted twice the withdrawal form because the account number I had given in withdrawal form that was closed after 2 days for form submitted, thats why I had submitted another withdrawal form with new account number.
Dear sir
I am mohit prabhakar my old registered mobile number is lost
& my new mobile number
is 8130369447 but i have no uan no sir please help me
My UAN name and PAN card names are mismatching.
How to update the UAN member name?
Sir, as I have new UAN Account number from my new organization . My mobile no. 8080889773 is already registered with old UAN Number. So can I activate or register my mobile number 8080889773 with New UAN Number. While I am trying register, I am getting error of (Mobile no. 8080889773 is already registered).
Please give your suggestion.
How to Activate my UAN number??when i have tried to activate UAN number then i get technical error…how to solve this issue??
Hi
Actually i have forgotten my UAN password however my mobile no is still active and am not able to change the password.
Please guide me how to do that
Could you please provide me the email id for escalation?
I have the same problem with my UAN I am also not able to to change my mobile number as i have changed my number.
Sir i lost my UAN password and my uan no: 100117702181 and my contact no is 8826731006. Can you tell me how we can create new password so that i used my UAN number.
Dear Brijpal..If you have forgotten password but your registered mobile number is active, you can reset it by visiting UAN portal.
BUT UAN site is not opening so let me know how can i change the passwords
hi sir how to activate UAN number please update me
how to activate kyc can help me
Hi, I am getting an error while trying to Reset the password. It says “Website Failed to change the password”. My phone number is registered and I am using the OTP. The Password is also alpha-numberic with special characters. Still I am getting this error. Please help. UAN Helpdesk is not working. I have been trying for more than a month.
Hi
How to change my mobile number, I have tried many option but now luck.
I do not have old number with me, if I give forge password , it is taking me old Number and from their asking me to share kyc document, As of i have not updated KYC, if i share Adhar no/PAN No, It is showing verification failed.
Kindly help me to fix this. i’m struggling to update this from few months.
i am also facing same issue can you please help me
Iam also facing the same.. Please do the needful
I have two UAN, One is provided by previous company employer and new company employer also provided me new UAN, kindly suggest me how to transfer Old UAN amount to New UAN……
Dear Pramod ..Kindly read: Have you been allotted two UANs? How to deactivate old UAN?
ईपीएफ अपडैट नहीं हो रहा है पिछले 2 साल से
How to Activate my UAN number??when i have tried to activate UAN number then i get technical error…how to solve this issue??
Dear Sir, I have lost my mobile number and forgot password. How can I reset my password? Please suggest. my new mobile number is 88272472** requesting you to please help me. thank you so much in advance.
My UAN 1004728364**
Babita nial
DEAR SIR/MADAM,
HOW I ACTIVATE MY UAN NO WHILE REGISTER MOBILE NUMBER HASBEEN LOST AND I TRY UAN online helpdesk portal LINK MANY TIMES BUT THIS IS SHOWING ERROR LINK.
PLEASE GUIDE ME OR SUGGEST ME HOW I ACTIVATE MY UAN NO..
Dear TANMAY ..UAN portal has been down since few weeks (some technical issues), you may try again after few days.
Hi,
I am trying to update my in UAN portal but there is no option of edit. So I thought of editing with the help of UAN HELPDESK. The problem is I am not receiving any OTP Pin to submit my query.0 Please do me a favor regarding this.
Dear Rashitha ..EPFO’s UAN portals have been down since few weeks, you may have to try after few more days.
UAN Verification Failed.
Ref. my UAN No : 1006768908**
We have active my UAN No and received password from VM-EPFOHO.
But we try to login on link : https //unifiedportal-mem.epfindia.gov.in/memberinterface/login (screen short below for your reference) but not login, massage appearing – Invalid user name OR Password and we try for login so many time but same problem display.
them we try to login through Forgot Password then other error disply UAN Verification Failed.
Please help on that matter. – 90980-858**
UAN No : 1006768908**
Sir i lost my regstred mobile no my new moile no;9959131059 and my uan no; 100011692222
Dear sir, could you explain as we have lost our organisations mobile number which was given for UAN Registration and the number was not active now as the uan website asking for otp ,how we can change the mobile number in our data as is mobile number not working now?
I want to change my name in PF records as A C S Mohammad Eliyas. I have already sent my supporting documnets to change my name to PF department. Still now PF department didnt update my name in PF records. What should I do. Please suggest me
Dear Mohammad,
You may kindly submit your grievance to epfo direct , click here..
I tried activating the UAN & it sent me sms with login credentials.
But when i tried to login with that, error with invalid username & password is popping up.
Pl. help
AFTER THE UAN ACTIVATION I WILL GOT A PASSWORD FROM “EPFO” & WHEN I WILL GO TO LOGIN THAT TIME SHOWING LIKE “INVALID USERNAME OR PASSWORD” LET ME KNOW THE SOLUTION OF THIS ISSUE…
hello sir i am mereena .i lost my mobile number and i forgot my password.i tried to reset through uan helpdesk.but in that problem type option only lost my mobile number and forgot password option is not there.kindlu do the needful
Dear mereena,
You can select ‘Forgot Password & Mobile Number Changed’ option and get your issue resolved.
Forgot Password & Mobile Number Changed not show in option
i want to change my mobile number. i don’t know mobile no which are registered with my uan and i want to updated new mobile no.
so, please help on us.
Dear Sourav,
If you remember your password but would like to just update new mobile number, in this case also you can login to UAN portal and update the new mobile number under ‘Profile’ menu option.
UAN site is not working since last one month, kindly let me know when this issue will get resolved.
This is worst site(New). cant open sense last 5 days, cant download passbook at a single time. please help on this as soon as possible. otherwise provide us older site, which is more suitable to us.
Hi, My online pf transfer is pending since 4 months, my old employer has approved it, current employer has approved it, don’t know what is wrong. Any idea?
Dear sir
My old registered mobile number is lost
& my new mobile number
is 9867642617, could you please help me to update the same to my below mentioned UAN.
UAN NO 100459795081
Looking forward for your response.
Thanks in advance.
hi sreekanth, i have created my UAN number around 1 year back but i did not used afterwords, now i want to know my number, how can i do know my UAN number.
Dear Venugopal ..Select ‘what is my UAN?’ option and submit a request to help desk..
hi sir i am not able activate UAN number pleases help to activate UAN number this is my uan number 100773918732
HI,
I want to update new mobile number but I am getting error while changing it through online UAN member portal and I am not getting “forgot password and mobile num is changed” option on UAN helpdesk site.
Please let me know how to change contact number.
Regards,
Tanvi
Dear Tanvi ..It can be a technical error and the EPFO has officially communicated that there are some tech issues with their portals, so you may kindly try after few days.
date of birth mismatched my member id is DLCPM00439100000005884
Sar mera UAN No. 1006752087** hay meri DOB 22/07/19** hay lekin 12/07/1988 activet Ho gai hay Sar shi DOB activet karna hay Jesse mera aadhar cord link nahi ho rrha DOB mismatch hay
Dear sir my fathar name is incorrectincorrect and my det of bairth is incorrect and my banck ifsc cod incorrect my Uan no is 100426103983 please help me
Dear Kanhaiya ..Kindly follow the points given in the above article.
Dinesh Varu
Dear Sir, Regester Mobile No. IS Automatically Change :9726750595
My Passward Is Not Forgot WithOut MObile NO. Pls Help ….
UAN NUmber-100743776069
Dear Sir- Registered mobile number is lost & my new mobile number is 8171256134 could you help me,.
UAN number – 100270795537
uan no : 100387928239 forgot password &mobile no is changed. mobile no : 9047652221
MY UAN NO DOB INVALID
Hi Sreekanth,
I have forgot my password but my mobile number is active. I have been trying to get new credentials by the forgot login method. But I do not receive the sms with the credentials. I have tried it many times, but the sms with password never comes.
What can I do?
Regards,
Manik
Dear Manik ..Suggest you to post your grievance to the EPFO, click here..
I have got two UANs. One with current and the other with previous. I got myself registered on the EPF portal with my old UAN and mobile number. I want to change. Delete my previous UAN number or update it. How can I do this.
Would appreciate you help on this.
Dear Manoj..Kindly go through this article : Two UANs allotted? How to get old UAN deactivated?
Hii shreekant ji,
i have lost my mobile and uan password also.so uan account could not be open .please suggest how to open the same.
Dear Vishal..As mentioned in the above article, you can submit online request through help desk facility by opting ‘Forgot password and mobile number changed’ option..
sir my mobile no is not active which i had give during my joining so i could not able to access it what is the procdure to actiive my new no because of it i could not able to remove my pf.
Dear Narendra..Kindly select ‘forgot password and mobile num is changed’ option…
Hi Sreekanth,
I tried to login using “Forgot Login” option. When I entered my UAN number and registered mobile number, it displayed “Invalid UAN or mobile number”. Tried in windows and mobile. Getting same response.
Please help.
Thanks in advance.
Hi Sreekanth,
I need to update my name as well as my father’s name but whenever I try to do i get javascript error message but i have checked in both Internet explorer as well in chrome but still i couldnt get through.
Pls help.
Dear Afroz,
If employed, you can take help of your employer.
Else, submit your grievance to EPFO , click here..
Dear sir
My old registered mobile number is lost
& my new mobile number
is 9760917222, could you please help me to update the same to my below mentioned UAN.
UAN NO is 100279562116
Looking forward for your response.
Regards
pravesh chander
Bareilly(U.P)
dear sir i had joined new company in ferbuary. i have filled f-11 form. right now they want to update my Pf account . mistakely i forgot my mobile no.. but to update this they require two field first date of birth and second mobile no. right now i forgot my mobile no. which i had written at the time of filling form. how can i update this or change my mobile no. as my F-11 form submitted to pf office.
Dear Shivam.. You can use the option “Forgot Password & Mobile Number Changed ” and update your new number.
Mobile number change 9911081037
Dear sir
My old registered mobile number is lost
& my new mobile number
is 7039646286, could you please help me to update the same to my below mentioned UAN.
UAN NO 100468558978
Looking forward for your response.
Thanks & regards
Krishnat mirukhe
dear.same problem I was also faced. so how can I update my mob no & login my account? plse give suggestion. update mob no 9611421681
cant login acct even after enterin correct details ,,, the logij window keeps on refreshing !!!
Dear Nisha..Try login from other system with different browser/Operating system.
Dear Sir,
i my uan we are not able to see date of exit also
Dear Ruchika..Kindly contact your current employer or EPFO at this link…
i was left 3 company but only i am able to see my first company contribution, we are alredy done transfer claim also and employer also done the same.
Dear sir
My old registered mobile number is lost
& my new mobile number
is 8745899301, could you please help me to update the same to my below mentioned UAN.
UAN NO 100114020778
Looking forward for your response.
Thanks & regards
Bijay ku Pandey
Dear sir
My old registered mobile number is lost
& my new mobile number
is 9731028699, could you please help me to update the same to my below mentioned UAN.
UAN NO 100249557131
Looking forward for your response.
Thanks & regards
Nandisha.S
Dear sir
My old registered mobile number is lost
& my new mobile number
is 8088474181, could you please help me to update the same to my below mentioned UAN.
UAN NO is 100023655123
Looking forward for your response.
Thanks,
Rau
Dear ,sir
I am Krishna Kanta Barai, My UAN no 1001963168**. My previous PF no TNMAS003579100003309**,
Current PF no WBCAL002657800000016** .I online transfer from TNMAS003579100003309** to WBCAL002657800000016**.
But ,recent pass book& balance not showing. Now previous pass book & balance show. UAN card not linked to current PF number.now previus PF number showing .I contact EPF field officer.he tell me within solve 5-7 days . 4weeks over it no solve.
Please ,sir kindly to resolve on my problem. I hope you can understand my problem. please do the need full
With Regards
Krishna Kanta Barai
Uan 100196316882
Mobile 08100047245
Dear Krishna,
You may kindly request your current employer to link current EPF a/c to your UAN.
Dear sir
I am Pradeep kumar my old registered mobile number is lost
& my new mobile number
is 9971338955 updated with UAN
my new mobile is registered with UAN by EPF .Please
Suggest me what doing next
UAN NO is 100274151915
Dear sir
I am Bhavani my old registered mobile number is lost
& my new mobile number
is 9841275512 updated with UAN
my new mobile is registered with UAN by epf .Please
Suggest me what doing next
1. i got it massage I refer. no UAN Help Desk System is 1610676008
2.UAN details not mattached, kindly provide correct details and register again
UAN NO is 100111862049
Dear sir
Mera name Anup kumar hai mai shapoorji pallonji co ltd( Bangalore)region me kaam krta hu mera pf no 37157 hai lekin jab mai uan activation krta hu to date of birth match nahi ho raha hai original date of birth 02-01-1994 hai wrong bolta hai date of join 19-03-2014 plz help me mobile no-9986852832
Dear sir
I am meka saidileepkumar my old registered mobile number is lost
& my new mobile number
is 9959989036 updated with UAN
my new mobile is registered with UAN by EPF .Please
Suggest me what doing next
UAN NO is 100327754999
Reply
Hi sir i m sangeetha. My uan is registered n activated but i wan to change my mobile no. Uan online helpdesk portal server link is not opening 404 status error is showing
Dear Team,
My name is mismatched in UAN member portal, I am unable yo make necessary changes in portal. Request to you kindly suggest me for the further.
Dear Nagendra ..You can submit name-change request to your employer. You have to submit ID Proofs to your employer. They will forward your request to EPFO.
Dear sir
I am Rakesh kumar my old registered mobile number is lost
& my new mobile number
is 9781152355 updated with UAN
my new mobile is registered with UAN by EPF .Please
Suggest me what doing next
UAN NO is 100299891492
daer sir i am new employ i don”t have uan number …..i have EPF account number ..how to got uan number plz help,,,,
Dear shubham ..Kindly read: How to generate UAN number online?
Yes. I tried everything. firstly when I was logged in, it was asking for new password change. Alphanumeric and all. I did it too. But again got the same error invalid credentials. Then I called customer care but didn’t got any positive response.
Kindly help me in this.
Dear Itu ..If EPFO help desk is not helping you then how can I resolve this issue.
Suggest you to submit your grievance at this link, click here…
Hi,
I lost my registered contact no. But I have my UAN NO. Now I want to update my new no. So that I can login. But I am unable to update new no. Even I tried “forgot password and mobile no” change options. It’s showing error msg like, invalid credentials etc. And I have sent an SMS type EPFOHO SERVICE CODE 12 DIGIT UAN MEMBER ID. And send it to 7738299899. but still nothing is working out.
Kindly help me to change the contact no. My UAN NO. 100468223706
Dear Itu,
If you know UAN and remember the password, you can just login to UAN portal and update the new mobile number. Did you try this?
Thanks so much for your suggestion.
I lost my registered contact no. But I have my UAN NO. Now I want to update my new no. So that I can login. But I am unable to update new no. Even I tried “forgot password and mobile no” change options. It’s showing error msg like, invalid credentials etc. And I have sent an SMS type EPFOHO SERVICE CODE 12 DIGIT UAN MEMBER ID. And send it to 7797855367. but still nothing is working out.
Kindly help me to change the contact no. My UAN NO. 100754672185
Hi sir my name is Sudeep saxena and i want to download my UAN card but lost my registered no. kindly help me to provide forgot pwd link on my email id.
i am not able to login after activating UAN no with the credential generated in system and password is rested by us please guide me .
Dear Sir,
i have forget my EPFO Login password and my old no. is change so plz change my mob.no my new no-7207341102.
UAn helpdesk link not working. Plz provide alternate link?????
Dear Sir,
i have forget my EPFO Login password and my old no. is change so plz change my mob.no my new no-9599599682
Dear Sreekanth,
Your post was really helpful 🙂 i was able to log a request for changing my phone number. Do you by any chance know how many days they usually take to revert/update on each query?
Dear Sunetra..I am not sure of the time-line, but based on my observations, it is generally within 2 to 3 weeks.
Hi Sunetra,
I am having the same issue. Could you please let me know how to update my mobile number for UAN.
I forgot my password and mobile number is changed.
Regards
Karthik
Dear sir, I Shiv chandra kamat wants to change my mobile no. Because my mobile no has been blocked.
Dear Sir,
Myself Dilip Kumar , I am unable to download my UAN card because i lost my moblie number . my new number is 8476075622 and i know my UAN number but the problem is registered moblie number is lost and my UAN number is 100018839***.
kindly please help me or give me solution
Regards
Dilip Kumar
Dear Dilip..You can submit your request by selecting the option ‘forgot password and mobile number changed’ option.
Dear sir
Mobile Number changed option not coming.
so please sir help me.
Regards
Dilip Kumar
I have my personal no 99587252** which was already registered with EPFO.
I got my UAN number. But i have to register it with my official number.
When i registered and activated UAN no, it did not get activated from my personal number because it was already registered.
Kindly Help me to change the number.
Dear Mukul ..You may submit your request with ‘forgot pwd and mobile no changed’.
Myself adinarayana k e , I am unable to download my UAN card because i lost my moblie number . my new number is 7676757459 and i know my UAN number but the problem is registered moblie number is lost
kindly please help me or give me solution
Dear adinarayana ..Kindly select the option ‘forgot pwd and mobile no is changed’ and submit your request.
Dear Sir,
I have requested for pf wothdrawal but got a rejection letter stating that date of joining is incorrect.However the date of joining is not incorrect.Its just that I was transferred internally from one firm to another within the same company so the date is showing as different as when I left the firm it was new firm..Now what should I do as I want to withdraw my pf amount asap and its already been 40 working days since my employer submitted by form
Dear Nikyta ..You can request your ex-employer to correct the data and re-submit the forms to EPFO.
Dear Sir,
Myself Divya Jain , I am unable to download my UAN card because i lost my moblie number . my new number is 738530031** and i know my UAN number but the problem is registered moblie number is lost and my UAN number is 100453356***.
kindly please help me or give me solution
Regards
divya jain
Dear Divya,
If you remember your password but would like to just update new mobile number, in this case also you can login to UAN portal and update the new mobile number under ‘Profile’ menu option.
Else, you can opt for ‘forgot password and mobile no is changed’ option.
dear sir my old mob no is lost pls change my mob no
thanks sir new mob no is 99713074**.
dear sir my old mob no is lost pls change my mob no
thanks sir new mob no is 8572014362
Dear sir
I am Priyesh Dhumane my old registered mobile number is lost
& my new mobile number
is 93702211** updated with UAN
my new mobile is registered with UAN by EPF .Please
Suggest me what doing next
UAN NO is 1002817903**
When I am Trying to generate MY UAN error occurs Saying ” Your Date of Birth and Name didn’t match”.
Please suggest.
Dear ZIA ..By any chance, do you already have a UAN?
Read: How to generate UAN?
Dear sir
I am kamlesh jain my old registered mobile number is lost & UAN login password also missing, my new mobile number is 97721595** updated with UAN
my new mobile is registered with UAN by epf . Pls suggest me what doing next
uan no is 1001997814**
Hi Sir,
I am Sonal Mehra Kadam. I have a UAN generated and activated. However I left my previous company and have now joined a new organization. But my last date in previous organization was 1st April 2016, and joining date in new company is 4th July 2016. I had also withdrawn my PF from my last company as I did not have a job in hand then.
Please let me know if a new UAN will be generated for me now from the new company or should the old one be continued. I have not been able to get answers from anywhere. The toll free numbers are always busy and emails are not replied to.
Waiting in anticipation for your response.
Thanks
Sonal
Dear Sonal,
You can let your new employer know about your old UAN. The new EPF account can be linked to your old UAN number.
Read: What if two UANs are allotted?
Thanks a lot for the information!
sir my self punit;i have leftr my compny 3months ago.but i dont onow how creat or genrate UAN no i realy need of this please you let me know.
Dear punit ..Kindly go through this article : How to generate UAN online?
But sir ,ther i seen my UAN in pending from last 20 days.then wht should i do?
how to log in our id
Hi
I submitted my pf form in last compny during my resgination then after 4 months HR asked to send filled form again . I sent filled form again but still HR Did not submit my form can you plaese help me to withdraw pf amount as i need it badlly. HR always give excuses that ” we are going to update digital signature of MD”. but i know he is doing nothing .
Company name is ALCHEMY MEDICINES PVT. LTD. – ROORKE( UTTARAKHAND). corportae office is in GURGAON.
PLEASE GUIDE ME HOW I CAN COMPLIANT IN EPFO OFFICE .
Dear REENA,
You can check the status of your claim (if they have submitted), here, click this link.
IF your KYC details are verified by your ex-employer then you can submit the withdrawal forms directly to EFPO.
Read: New EPF withdrawal forms.
(I am assuming that you are not contributing to EPF now)
Dear sir
I am Sivakami my old registered mobile number is lost & UAN login password also missing, my new mobile number is 9095272226** updated with UAN
my new mobile is registered with UAN by epf . Pls suggest me what doing next
uan no is 100357356419
Hi Srikanth,
I have changed my mobile number long back but my Employer was updated the old number in my PF details. Some person is using that number now, So when i try to log in to the UAN portal the alerts are going to that mobile and i requested in member portal to change my mobile number but i have not received any call since 1 month. can you please help me to change the mobile number and withdraw my pf balance.
Regards,
Srikanth reddy Talla,
Ph:99488798**,9494702**.
Dear Srikanth..You may kindly log your grievance at..click here..
Dear sir
I am navin my old registered mobile number is lost
& my new mobile number register in UAN helpdesk yesterday.still i did not get password to my new number.what can I do?
Hi sir,
There were two UAN account number created but only one can be in active. I wanted the second number to be deactivated, needs your guide to do.
Dear Sheela ..Kindly read this article : How to deactivate old UAN?
Hi sir
Thanks for your suggestion. I don’t want to merge or transfer the money between Two UAN or EPF accounts. I just want to deactivate the old UAN account. please guide me on the same.
Dear Sheela..The above merging process mentioned in the article is for deactivation of old UAN number only. You may kindly contact your employer or EPFO directly.
Thank you so much for your assistance
Hello Sir,
How can i check my Name on UAN portal and how to change if its not correct ? And Sir please tell me whether online UAN helpdesk works or not? because i put my request to change my Name but i didn’t get any update yet.
Thanks in advance.
Regards,
Vinay Kumar
Dear Vinay,
I able to access the help desk portal.
Suggest you to try using the portal from a different system with a different web browser.
You can submit online request for name change and also submit ‘supporting documents’ to your employer. They in-turn will forward them to the EPFO.
Dear Sreekanth,
How to submit online request for name change and also submit ‘supporting documents’ to employer. Any web site or link so please help me…
Dear Vinay ..Kindly refer to above article, the link has been provided.
Hi this is Uttam issue is that I didn’t get my uan number. Because when company generate the uan number that time my put the wrong mobile number so I didn’t get the uan . then am tray to generate the uan number that time am got the msg your mobile number is not registered so what I am do..
Hello Sir,
I want to deactivate my old UAN account as my next company created a new UAN. Can you please help me with that on how to proceed. I do not see any information related to de-activation of un-used UAN account. Also I have some amount that needs to be transferred to current UAN. Please Help
Dear Ramnik,
You are suggested to immediately report the matter either to your employer and through email to [email protected] by mentioning, both – your current UAN and your previous UAN(s). After due verification, the previous UAN(s) allotted to you will be blocked and the current UAN will be kept active. Later you will be required to submit a Claim to get transfer of service and fund to the current UAN.
SIR I HAVE A PF NUMBER BUT DONT KNOW THE UAN NUMBER SO PLEASE HELP IN THAT CASE
I AM AQHEEL AHMED, HOW TO I GET MY UAN, PLZ HELP ME
I have Pf number from my new company bit I don’t have Pf number or UAN number of previous company.
My present evoker is asking for Uan number to link. How to greengage a new UAN number for this pf number.
My Pf account is PY\BOM\1033665\16**
Dear JAGATHEESWARAN ..Kindly read: How to generate UAN number online?
Kindly get your old EPF a/c monies transferred to your new EPF a.c.
Hello Sir,
How can i check my date of birth on UAN portal and how to change if its not correct ? And Sir please tell me whether online UAN helpdesk works or not? because i put my request to change my DOB but i didn’t get any update yet.
Thanks in advance.
Regards,
AShok Kumar
Dear Ashok .. you may route the request through your employer. Kindly submit supporting documents (for DOB).
MERA UAN NO 1006542766*** H MERA MOBIL NO. SWITCH H PASSWORD KAISE KARU
The mentioned site for correction of mail UAN online help-desk portal (59.180.231.60:9091/UANhelpdesk/) does not connect. Please let me know any other way of correcting names.
Dear Nazeer ..I am able to connect to the mentioned URL. Suggest you to kindly try from other system with a different browser.
Yes it works.. Thanks a lot 🙂
Dear sir
May apna uan account contune rakhan chahata hu layken password vul gya hu mera uan no -10050895****
Please sir helf
Thanks
Kunal kumar
Dear Concern
Kindly informed you that I have lost my reg.. mobile no .
so want chang my UAN mobile no.
Pleae help
Alok Pratap Singh
Dear sir
I am Mohammad Patel my old registered mobile number is lost & UAN login password also missing, my new mobile number is 86988830** updated with UAN
my new mobile is registered with UAN by epf . Pls suggest me what doing next
uan no is 1006133233**.
my name is ashish dabral mera pass. kho gya h plz update my no.8750599746
Dear sir i have forget my UAN number how can get.
Dear Sreekanth Reddy,
i applied for PF transfer and new company got the amount but EPS is not transfer. Is there any reason ???
After PF transfer , still some interest amount is there in old PF account. If i request for PF & EPS withdraw , will i get both amount ??? . Can you please send me the details.
Dear Nagarjuna ..Generally EPS amount will not be transferred along with EPF amount. However your no of service years (contribution years) gets added. Yes, you can withdraw both if unemployed for >60 days (EPS can be withdrawn if service period is less than 10 years).
Thank you very much sreekanth
I am unable to login my UAN ,for it I have reset my password and then tried to login but it didn’t.
Now I want to know that how to login my UAN
UAN NO. :- 1006790138**
Mobile number rejected
ear sir
I am subramani.b my old registered mobile number is lost
& my new mobile number
is 9751201799 updated with UAN
my new mobile is registered with UAN by epf .Please
Suggest me what doing next
UAN NO is 100102542982
Hi Sir,
my new mobile number is 7090006102 please kindly register this number and give Sir.
Hi Sir,
i lost my mobile number which is registered in epf and uan activation but now the problem is the old number which i used is swiched off so the change of my password otp code is going to that number only.please suggest me what to do.
Dear sir
I am Chhattar Pal my old registered mobile number is lost
& my new mobile number
is 8130896924 updated with UAN
my new mobile is registered with UAN by EPF .Please
Suggest me what doing next
UAN NO is 100125277297
Dear sir
I am G Bala Krishna my old registered GPF number is updated with my mobile number
and now i have joined another organisation with the same mobile number
While UAN Activation with New UAN number it says mobile number is already registered is 9866093851 updated with UAN Please Suggest me what doing next
UAN NO is 100520962111
Dear Sreekanth Reddy,
This blog articulates well the solution for UAN access issues. However, when I follow the process mentioned., I get the below error from last 1 month. Please let me know what to do in this
Employees’ Provident Fund Organisation, India
(Ministry of Labour & Employment, Government of India)
ERROR OCCURRED
Some error occurred while submitting Details.
Please ensure that JavaScript is enabled while Registering.
HOME
Thanks
Varun Sodhi
Dear Varun,
It’s a technical error you may kindly contact UAN helpdesk (or) can try from a different System with different Web browser.
Dear sir
I am Pankaj Kumar Singh my old registered mobile number is lost & UAN login password also missing, my new mobile number is 75031481** updated with UAN
my new mobile is registered with UAN by epf . Pls suggest me what doing next
uan no is 100606084***
Dear PANKAJ,
If you have forgotten your password then may I know how did you add your new Mobile number on portal?
If my old employer not provided my UAN, while i left the Job so how do we get the UAN.
Please suggest.
Hi Sir,
I facing problem in transfering my old PF account to my Current account , it is giving D.O.B missmatch but in the PF passbook it is correct and when i am looking declaration form 13 there my D.O.B is not correct , i am quite confused where is the problem exit. I have already filled griverance to PF office and they are saying it is correct from there side.
What to do , please help me ?
Thank You,
Sumit
Dear Sumit ..You may kindly check with your employer(s). Have you submitted the transfer claim online or offline?
Isn’t it Form 13 is old format??
Hi,
It will be a great help if I will get information about my below issue.
My case is-
I have forgot both my UAN login password and also lost my mobile. And for this issue I have submitted multiple requests through EPF UAN Helpdesk by choosing option “FORGOT PASSWORD AND MOBILE NUMBER IS. CHANGED”. Although I am giving the correct details, every time I am getting response from EPFO side that UAN details is not matching with member id.
I have two member ids and I have raised requests for two. For one member id they are responding “UAN details is not matching with member id” and for the other one they are responding UAN is not registered.
According to my knowledge my two member ids are linked with my UAN. So kindly suggest me what to do in this situation
Dear sudhir,
Why can’t you take help of your current employer. I am sure they can contact the EPFO directly and help you out.
Hi,
I am not able to see my PF account money and its showing below error:
“Confirmation of first time employment/ previous employment in your case is pending with your employer. Please contact your employer”
Please advice.
Dear Naveen ..Your employer may have to send your Employment details to the EPFO. Kindly check with your employer or ex-employer.
Hi. I am not able to login to this site and not getting any response in website after click on login. It is showing some error message HTTP Status 500 . I am trying it for many days please help me. I called for customer care regarding my Issue. The customer care people simply disconnecting my call.
Please give me suggestions regarding this Issue.
My mobile No : 7353378566
Dear Sreekanth,
I forgot the password for my UAN id, but I still have my mobile active.
As per EPFO’s option, I tried retrieving new password by clicking on Forgot Login, and I received a text from EPFOHO with username and new password.
and I tried logging in UAN Member portal using my user id and new password in test message received from EPFO. but I am still not able to log in. can you please help me here
Thanks
Basavaprabhu
Hi.. Iam not able to login to this site and not gettiing any response in website after click on login, i have t ried with all the browsers. I use to login and access till last month
Hi….even I am unable to login with right UAN and password. I have tried various machines and browsers but result is same. I use to login and access till 20 days back.
Dear sir
I am pradeep Pandit my old registered mobile number is lost & UAN login password also missing, my new mobile number is 8763542520 updated with UAN
Ref. No-16074739** before 10 days ago but till today I am not received any confirmation about my new mobile is registered with UAN by epf . Pls suggest me what doing next.
Dear pradeep ..Suggest you to try again or submit your grievance at, click here..
Hi Sreekanth,
I was working with CTS since SEP 2013 to JUNE 2016. MY UAN Profile details are wrongly updated by CTS. i submitted Joint declaration letter to EPFO thru CTS.
I have joined New orgination now
will there be any problem for Autodesk create my PF account and tag it to UAN?
Pls advice. Can Autodesk create new UAN?
Its been 2 months and no update from PF dept.
Dear shankar,
Kindly note that an employee can have only one UAN. Kindly let your new employer know your old UAN number and also the issue related to ‘profile details’.
Your new employer can help you out and can get this sorted out.
You may also submit your grievance at, click here..
Hi
I have tow UAN numbers… I joined new company so they gave new number..
I would like to remove/unmap the old UAN number to my mobile number and account as it is causing problem while activating the new UAN number(this UAN is used in my recent so I need to retain the new one), it tells this mobile number is already registered to other UAN(old one) . how to deactiviate/delete the old UAN number so that i can use my new UAN number.
Dear Yash,
You have to contact the EPFO to delete the UAN.
Uou are suggested to immediately report the matter either to your employer and through email to [email protected] by mentioning, both – your current UAN and your previous UAN(s). After due verification, the previous UAN(s) allotted to you will be blocked and the current UAN will be kept active. Later you will be required to submit a Claim to get transfer of service and fund to the current UAN.
Thanks Sreekanth.
One more help needed.
In my New UAN card Father name is empty and KYC is No… how to resolve this issue?
Dear Yash,
You can provide your father’s name in UAN portal and also submit the required proofs to your employer.
You can upload kyc documents like your PAN card copy, Aadhar card, bank account cheque leaf etc and get them VERIFIED by your employer.
Aadhaar
sir how to get the pf settlement through online with in short time
Dear Sir.
I have a uan no. alloted and all my kyc documents are uploaded and verified by employer.
i want to withdraw my pf amount using uan no. i left the organisation 7 months ago.
help me in this.
Dear Raj,
Kindly go through below articles;
New EPF withdrawal forms 2016..
EPF withdrawals & new TDS rules..
How to fill form 15G?
I have upload KYC information document Aadhar Card & Bank Passbook but
verification status is pending so please guide us for approved my KYC information.
In UAN help Desk problem solution is available but this site when require information filled than in one filled require Name but UAN System not responding . ( i.e. I have type name but system not responding so please guide us.
Dear Santosh ..Kindly request your employer to verify & approve your KYC details.
Hi,
I my employee ID is 957893, I have still not received my UAN number my PF number is BG/BNG/0035224/000/0737****.
please help me in getting my UAN number
Dear Varsha..Kindly contact your employer .
Else, you yourself can create an UAN (but check with your employer first if they have already created one. Because an employee can have only one UAN).
Read: How to generate UAN online?
Hi . I want to withdraw my Pf but when i got a message from Uan with no and password the same message got deleted by mistake. I need your help so that i can change the password and then i can take a print of my Uan card.
my name and date of birth and my father name also entered wrong by my employer, how can i correct it by online or off line please suggest me
Hi team,
You should have some facility in system as in whenever the users loose the mobiles, we can get the details by email. This is kind of self help. And then we can update the correct details. Only mobile number is not enough. We must have some other alternate. This is frequent issue that sometimes mobile numbers get changed, then we can access mails. I also faced same issue.. I cant get the same mobile number.. and I could not check my PF account details from last year.
Regards,
Jagruti Kulkarni
Agree with your viewpoint dear Jagruti.. The EPFO should provide one more (preferably an email mode) alternate to reset password.
I have a raised a request to update my new mobile number 9582237569 as i lost my previous number 9911516078 and i am not able to login to the portal.
I got the reference number but no one has contacted me. tried through my company but they are helpless.
So could you please let me know how to track this request?
Tried calling toll free but no use.
Please help
Lost my mobile number 9911516078 so unable to receive OTP.
update my new mobile number 9582237569
I am not receiving OTP SMS on my mobile?
Forgot UAN login password, how to get a new one
Hi srikanth,
I have a raised a request to update my new mobile number as i lost my previous number and i am not able to login to the portal.
I got the reference number but no one has contacted me. tried through my company but they are helpless.
So could you please let me know how to track this request?
Tried calling toll free but no use.
Please help.
Thanks
Hi Sreekanth
I needed to change my registered mobile number very urgently as the registered number is now being used by someone else. For this, i filled up the online form with problem type as “Forgot password and mobile number is changed”.
But, when i clicked on “Generate OTP”, it said that an OTP has been sent to my Registered mobile number!
That completely killed the purpose, i mean. Can you help me with this?
Thanks,
Anish
Dear Anish,
You can use this option if you have forgotten both your UAN login password and also lost your mobile. Kindly provide the new mobile number in the required field.
If you remember your password but would like to just update new mobile number, in this case also you can login to UAN portal and update the new mobile number under ‘Profile’ menu option.
Hi Sreekanth
Thanks a lot for your response! However, please note that i had already provided my new mobile number in the form as requested. But, i never received an OTP on the mobile number provided and instead, as per notification, the otp went to my registered mobile number, which is lost in the first place!
Please see if you can advise me on this.
Thanks again,
Anish
Hi Sreekanth,
I also face the same problem as Anish. I don’t remember my password . Also my already registered mobile number is not in use.
I followed the instructions as mentioned above. In place of mobile number , i entered my active number in use. When i submitted the form, It showed “OTP is sent to registered number” . I didn’t receive any number to my active number.
Please assist if you could do.
Dear Gokul..There seems to be an issue (technical) w.r.t UAN heldpesk. Kindly submit your grievance at EPFO link..
Dear Anish..Suggest you to submit your grievance at, click here..
Good Morning,
I am N. Suresh Kumar from Chennai. My UAN number is 100374170***. In the UAN portal, I have updated my Bank Account number and IFSC Information by selecting KYC as “0060101016****” and “******00006” respectively on 1st June 2016. I have also enclosed the image of Cancelled Cheque in UAN portal. The verification status shows “Approved by Employer”.
In FORM 11, my Bank account number shows as “******5*5” instead of “*****185**”. When I went to submit forms for PF withdrawal, they are saying that my account number is mismatching. It seems in their server (EPF OFFICE) my account number is still “60*******5”. Since there is a mismatch of Bank account number, I am unable to submit forms for withdrawal of PF amount.
Please advise how long will it take for the correct bank account to be displayed in the UAN server operated by EPF office.
Thanks,
Suresh Kumar N
Dear Suresh,
Kindly do not share confidential information like your Bank account number, UAN etc on public forums.
I am not sure about the time-line. Kindly follow up with the EPFO only.
2 yrs back I was working in One company. Now i was checked in UAN portal abt PF deatils But didnt showing anything. Now working another company and have new UAN number PF.
How to find my previous company PF ? I would like to withdraw now…
Dear Prabhu..Kindly note that an Employee should have only one UAN. Kindly contact your employer & EPFO and deactivate the old UAN.
Also, submit Transfer request of your old PF money to your new EPF account.
Thank you so much.
I can withdraw on my previous company PF and close the UAN no. Is t possible?
I would like to continue my present company UAN…
Dear Prabhu..Suggest you to transfer the old PF a/c money to your new one.
Dear Sir,
Very difficult situation to decided withdraw money. I will transfer the old PF A/c to new one if not possible to withdraw.
Need money very urgently ….
Dear Prabhu..Kindly read this article, can be useful : EPF partial withdrawal rules & guidelines.
Dear Sreekanth,
Request your help and suggestion
I used the mobile number provided by my earlier company and i have left them in 2013 and submitted my sim card.
Got my UAN number but unable to get the QTP.
Try calling the helpdesk numbers its busy. Please suggest how to change my mobile number and start acessing the UAN
Regards
Venkatraman.N
7353404000
Dear Venkatraman..You may select Issue type as ‘Forgot Password & Mobile Number Changed’ and can get it sorted out.
Thanks and will do the needfull
Hi Sreekanth Reddy ,
I wanted raise one name spelling error in helpdesk page but did not receive OTP in registered mobile.Tried multiple times.Mobile number is there in UAN account in active.Tried different browsers also but no luck.
Thanks,
Bamdeb Ghosh
Dear Bamdeb,
Kindly contact UAN helpdesk;
EPF UAN Helpdesk Number : 18001-18005
Helpdesk Email Id : [email protected]
Thanks.Tried after some times and got OTP. Don’t know whether reply will come or not.Now i contacted with my ex employer for this.So they asked me to fill a form along with pan. aadhar card,10th mark card.
What i am asking is is PAN and AADHAR cards are enough to prove my name and father name correction?Or instead of 10th card i can provide DOB certificate.Please let me know.
Dear bamdeb..Yes you can provide DOB certificate too.
kindly help me to update my mobile number. My previous number is deactivated and i am not getting the OTP. I need to change my password please as i have forgotten it. Please help. I am trying to call the tOLL free last two days its busy all the time..
Dear debabrata..You may submit your request as mentioned in the above article.
My father’s name incorrect in uan
So my Pf widrol rejected two time
I gave my supported documents at on line and hard copy but my widrol not cliyar
Dear Dinesh..If possible suggest you to submit the required docs (with correct name) to your ex-employer, get them verified and then again try submitting EPF withdrawal forms.
Hi Sir,
I have opted to withdraw my PF and submitted my documents as well. Both employee + Employer share comes around 1.3 Lakhs when i checked the passbook. On 31st May,2016 i have received only 26 K which is way too less.
I have raised a complaint in UAN helpdesk and my employer asked me to check with PF helpdesk since they dont have any idea on this issue.
I tried to reach out to customer care toll free but no luck . Could you please throw some light on this issue.
Thanks,
Shreeramyaa
Dear Shree..You would have received your EPS amount and you may soon receive your EPF amount too.
Hi Sree,
Thanks for your response. Yes i received the remaining amount this afternoon.
Regards,
Shreeramyaa
sir i am trying to generate uan in online when i put my pf account number in check uan status then reply comes this id does not exist in member master what is the meaning of this what to do for generate uan help me
Dear mohammed..Are you currently making contributions to that EPF a/c?
Read: Inoperative EPF a/c helpdesk.
Hi Srikanth,
i got the reference number,
where to need to check the reference number
Thanks in Advance
Dear Krishna..That’s like your compliant/service request reference number. You can track the status of your request using ref.num.
Hi Sreekanth,
My name is wrongly updated in UAN database under current employer for which I have already submitted Joint declaration 6 months back still no progress.Also raised two grievances with EPFO but no luck.Is there anyone I can escalate.
I want to transfer my Account from previous Employer to Current one,can I do this online will it cause a problem.
Awaiting your reply
Dear Leejo,
If there is a mis-match in your personal details, your transfer claim may not be processed.
Kindly follow it up with your current employer. Did you submit online request or offline request? or both??
Dear Sreekanth,
Thanks for your reply.
Still I haven’t started the process as was waiting for name change to happen so that I can proceed online.
My employer has suggested for an offline transfer but as per them no timeline when it will get transferred.
Should I mention my correct name in Form 13 under current employer,whether it will conflict with wrong name in UAN .
Kindly suggest
Thank
Leejo
Dear Leejo,
I was referring to name change request through online/offline mode.
Hi Sreekantah,
It was via offline mode by submitting joint declaration letter by my current employer
Thanks,
Leejo
Dear Leejo..Suggest you to try submitting online request through UAN helpdesk..
Hi Sreekanth,
I have already the same and now it’s more than 10 days but not a single update from EPF side and UAN helpdesk no 1800118005 never responds as always busy.
Is there any alternative way to approach??
Thanks
Dear Sreekanth,
I tried filling up the form, but overtime it throws javascript error on final submission. I tried it on Safari/Chrome/Firefox. UAN Helpdesk 1800118005 is always busy.
My issue is Name correction. I have a written letter from my previous employer about it.
Problem is name saved is wrong and linking it with current company might create an issue.
Any suggestions?
Thanks in Advance.
Dear Vaibhav,
The only suggestion I can give is to try after sometime or may be tomorrow (as it is a technical issue).
You may also submit offline request through your employer.
Dear sir,
my name is Ashab khan, my problem is UAN account is not activate because UAN No is not generate. I try for UAN No. generate but reply from UAN portal “Request for UAN for this Member Id MHBAN00xxx0000X00xxxxx is already under process.(through ECR)”
sir how to generate UAN No give me a suggestion.
thank you.
My UAN account number is ************* but login password is forget & updated mobile number is rejected ,that’s i can’t login my UAN ,so Sir kindly help me ..
Hi,
I am a new follower of your webpage and I am grateful to information you provide here.
My questions is – I used UAN helpdesk to retrieve new password on my new mobile no.I submitted the OTP it generated and i verified and submitted the request for the same. When can I expect a reply from EPFO about the same? any idea?
thanks in advance!
Dear Manish..May I know, what reply are you expecting from the EPFO? What is the issue?
Dear Sreekanth
I cant get my Authorization Pin because it is showing my date of birth is wrong.
how do I check it and get it rectified
Dear Elfa,
You can get it corrected by submitting a correction request through helpdesk (as given above) or you can route the request through your employer.
Thanks Sreekanth.
I have tried it doing through Helpdesk , but I cant get through.
Dear sir
my name is vishal kumar
and i forgotten my uan passwoard
nd old registerd mbl no i m tried last long time my but there is not any riply from uan help desk nd uan help contact number i m waiting last One nd half year ego .
my uan number-: *****
new number-: ***
my refurence no:-***
plz activate plz sir plzzz
i shell be thnkfull to u for this
plz plz.,.
Dear Vishal..Kindly do not share sensitive date in public forums. Please contact UAN helpdesk.
Hi Sreekanth,
My Phone is not saved in PF data, but when i login using forgot password to get the password, it says mobile number is not registered.Please help me
Dear devinder ..you may submit your request through helpdesk.
Helpdesk number keeps busy and busy after trying long time .Is there way to send email to any one and they could update the number from backend
Hi Srukanth
My date of birth is wrong in UAN(enter by previous company), due to this current company not able to link the UAN to new PF account. Previous company asked me to raise UAN helpvdesk ticket.
I already raised one help desk ticket, but still now i haven’t get response.The below one is the UAN help desk system is:
Reference No. 1604345976
Can you please give me suggestion how i can resolve this.
Dear Nagarjuna..You can submit your grievance at ..click here..
Thank you Sreekanth. I applied in http://epfigms.gov.in/ . let see.
Dear Sreekanth,
I have forgotten my UAN password and my registerd mobile no also changed. I am not able to the UAN toll free no since long. I have already booked my problem in UAN Member portal (helpdesk) whose ref id is Ref No : 1604339362). But there is no reply from UAN office. pls guide how to proceed next?/
I had resigned from a company 6 years ago and I’m self employed till this day. I forgot about my EPF a/c for long and that company was acquired by another bigwig company.
Is there any way to withdraw my EPF amount using my name and other identification info using online or offline methods ?
Dear Mithun,
Your EPF a/c would have become an INOPERATIVE one. Kindly submit your request to EPFO. Read : Inoperative EPF a/c trace & find it..
Sreekanth, Thank for very much for your help.
Hi Srikanth,
Need your help. I don’t see my previous employment PF contribution on the UAN portal, can you please let me know how to get this added ?
Dear Ramesh..Did you add/transfer your old EPF a/c monies to your new EPF a.c.?
Hi Srikanth,
Thank for the reply. I havent applied for any transfer. Who would be able tohelp with this?
Dear RAMESH..Kindly read : EPF A/c Online Transfer procedure..
Hi
What is the benefit of UAN number.
Dear BIKASH,
To make partial withdrawals/withdrawals, quoting UAN number is now mandatory.
Kindly read : All you wanted to know about UAN.
Hi Sreekanth,
I have two issues and hope you can show some direction on how to get them addressed.
1) I have been employed with my current employer since January 5th 2016 and since then my PF contribution are happening every month which can be seen in salary slip. However, they DO NOT show up on the UAN website. During my tenure at previous employer, the PF contribution used to show up regularly on the UAN website. I was asked by my current employer to transfer the PF from previous to current, which I did and transfer is under progress. However I do not see that should be related.
All I would is to see the up-to-date information about my PF contribution on the website. Please advise.
2) I tried your instructions to use beta helpdesk but I do not receive the OTP. I do not have DND activated on my number and usually get OTPs from other sites without any problem
Thanks,
Shashi R
Dear Shashi..You have joined the new company just recently. So, you may kindly wait for some time.
Sreekanth, Sorry that was my type error. I joined my current company in Jan 2015 ( and not Jan 2016). Please advise.
Dear Shashi..You can check with your current employer about this issue and also raise a service request @ EPFO’s grievance helpdesk online.
Thanks Sreekanth. I have raised ticket with helpdesk.
Thanks Dear
as my father name is incorrect and i m PSU employee ,my employer is very lazy. so its useful for me to correct it onine
thanking you to share it .
Hai Sreekanth.
as i have worked for the company for 6 year 5 months.. Do i need to submit 15G for TDS?
if so, what is the assessment year in my case?
Dear Dinesh,
EPF withdrawal after 5 years is not taxable. Form 15G not required.
Hai,
what if employer is not willing to seed the KYC documents?
i have uploaded my self attested KYC documents in UAN portal for approval. is there certain instructions to employer to approve KYC submitted by member?
Dear Dinesh,
They have to approve. If they dont approve, you may kindly escalate the issue to EPFO.
is there any surety changes made by PF Department through this system,
not need to make manual application,
Dear Girish..Let me know what kind of surety are you referring to??
This facility is maintained by the EPFO.