If you are a salaried individual and contributing to EPF scheme then you may be aware of EPFO’s OTCP (Online Transfer Claim Portal). PF subscribers have been using this online portal for submitting online EPF transfer requests (transfer of PF funds from previous EPF account to new EPF account).
However, the EPFO has recently launched a new facility for submitting EPF transfer claims online. This new provision has been provided through EPFO’s unified member portal interface.
What is EPF transfer? – When you (EPF member / employee) change your company, instead of withdrawing PF amount, you can transfer EPF balance to your new PF account. You can transfer EPF funds either through offline (or) online mode. If you submit EPF transfer claim online, the entire process can get over in just few days. It is simple and easy!
Below are the pre-requisites to transfer EPF online through Unified EPF Member Portal ;
Below is the step-by-step procedure to do online EPF transfer ;
Latest news (11-August-2017) :
Your PF account will be transferred automatically when you change your job….(w.e.f Sep, 2017) – Chief PF Commissioner, EPFO. (Source – The Times of India.). The Adhaar number should have been seeded with UAN and it should also have been verified. Kindly read – “Detailed procedure on Auto-transfer of EPF account on change of job | How to stop an auto-initiated EPF Transfer Claim?“.
Continue reading other related articles :
(Post published on : 24-July-2017)
This post was last modified on July 11, 2023 6:51 pm
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View Comments
Hi,
I tried to initiate transfer by using my new/current UAN. But I got theses errors at the end of page.
'Online claim request cannot be processed as :-
Father or husband name is missing.
Relationship details are missing.
Present employer has not made payment in your PF account.'
I understand the first two issues and will update them through my employer BUT the third was a shock to me. I then inquired with my current employer and got below response.
'As you are deputed to onsite you will not have the access.'
Please advise if this is the correct answer OR I should ask counter questions.
NOTE: I can see the PF balance in my current epf acc (for which I am getting error ) in my member passbook when I login using new/current UAN. Which might proofs that my employer is submitting PF.
Dear Chandra,
Do they mean (current employer) that you are not eligible for EPF deposits? (as per your salary arrangement)
Kindly read : How to check online if your Company has deposited EPF dues?
Hi Sreekanth,
yes they mean I'm not eligible because I am deputed at onsite and they have deposited in epf acc by the time I was working in India.
And I think the process is changed from what's described in above link, please review.
I have raised the concern with employer and they asked for screenshot.
The issue is because of this error ‘Select details of previous account’ under Transfer Request is not appearing in my UAN portal and I can't merge two UAN.
Dear Chandra,
Thank you, I just realized that the online procedure to check'EPF dues' has been changed.
One can check the 'establishment search' at new link..
I believe that once you get the first tow issues sorted out, you will be able to transfer the funds form old EPF a/c to new EPF a/c, an employee should have only one active UAN.
I have observed that few of my blog readers have transferred the funds from old EPF ac to new EPF ac (in which no contributions have been not happening, left the service).
You may also submit your query to the EPFO online..click here...
Kindly update us the status, the info will be useful to all of us, thanks!
Hi Sreekanth,
The first two issue got sorted out but it's still giving me same 3rd issue (Present employer has not made payment in your PF account.) Everything is find now, don't know why it's there. Old UAN has full up to date details, new UAN also has all the details, epf passbook is showing fund deposit till the time I was in India but still this issue. I am completely blank on what to approach to next to resolve this issue.
Dear Chandra,
You may kindly check with your employer, if it is possible to link your new EPF a/c to old UAN itself and this can trigger auto-transfer.
(just a suggestion!)
In order to make PF account transfer , I couldn't able to find any of the tab 'Select details of previous account' under Transfer Request page in EPFO page. But all my Bank,PAN, Aadhar and service history has been updated correctly Kindly help me to transfer my pf account. Also I have tried to register grievance, which is not able to submit.Please help me on this.
Dear Niranjani..Kindly check if your Date of Exit has been updated by your ex-employer??
Related article : online EPF claims - Procesflow.
Yeah SreeKanth, My portal has been updated with DOE for ex-employer. Still I couldn't find the relevant tab for Transfer Request . Please help me on this.
Dear Niranjani..Even I am not sure on this! Is the UAN same for both EPF accounts?
Yeah both the EPF accounts points the same UAN Number.
When put the OTP it is showing Something went wrong, Please try again later, Please help
that the problem with the site.. try to do it again if it says that the claim is already submitted then leave it else u have to keep trying till the time u get through. and please update if any file/pdf gets generated when the claim submission goes fine..thanks
Hi, I have initiated one online transfer claim, where can I get the form (online) to be submitted to the employer.
Thanks
Dear Aman..Has n't the file been generated as soon as you submit the transfer claim??
thanks for the quick reply.
No, it just said that the request has been submitted. is there anyway we can get the same again?
Thanks
Dear Aman..I am not sure if they have done away with submitting the physical copy..if possible, kindly check with your current/ex-employer on this??
Do update it here, can be useful to all of us, thanks!.
Employer is asking for the signed hard copy but the truth is that nothing generated while I submitted the claim..
I generated the claim for another account but same happened..no copy was generated even the "Know your claim status" page updates after 2-3 days till then it will say "no record found"
Dear Aman,
Suggest you to kindly submit your grievance online the EPFO on this matter..click here..
now after almost two week i can see form -13 available in the section "Track Claim Status".
Thanks.
Facing the same problem: OTP Verification failed..
Pleae help on this.
OTP Verification failed..Pleae help on this..
Hi, even i have same OTP issue while submitting transfer request. I have received OTP to my reg mobile number, even after entering a valid OTP it pop'up saying OTP verification.
Pls help me.
+91 8867170452
OTP verification failed.
At final stage after taking print out and we need to send hard copy to previous employer. In case they did not act on this what will be the result ? shall I get my PF automatically to my present PF account ?
When i am enetring otp getting verification failed where as i am putting correct otp.
Dear Sibaram..May be temporary tech issue, you may try after sometime, or through a different web browser..
Today also tried ... getting same error
Is the issue solved..
Facing same problem of OTP verification failed since two days.
Dear mitz ..Can be a temporary tech issue..
Submit your grievance online..click here..
Tried through internet explorer , a diffrenet problem member name member id exstabloshment details is not coming
same here..
October 20, 2017
When i am entering otp getting verification failed whereas i am putting correct otp.
" When I try to do it via online after entering OTP, I get an error that “something went wrong!!! Please try again later!!!. I tried few times but no luck. I am not sure what went wrong. Do you have any idea how to resolve this? " --- This issue is still there ...
What's the need of online system if it doesnt work properly and the grievances takes more than 2 months to solve
Hi Anchit,
I am getting the same error. Have you been able to overcome this issue. Please suggest.