How to register LIC NEFT Mandate online? | New Provision

LIC had been issuing Cheques for settling insurance claims and also for making maturity/ other benefits payments until 2011.

Since 2012, LIC has made it mandatory for the policy holder to submit ‘NEFT Mandate form’ to receive any type of payments from the insurer.

Until recently, Customers or policy holders can submit the details of their bank accounts to LIC through NEFT Form offline mode only.

Good news! LIC has recently launched an online provision @ customer portal for submitting ‘LIC NEFT Mandate Form’ online.

In case, you are an LIC policy holder and not yet registered your NEFT mandate with LIC, you can now submit the form online. Kindly go through the below procedure..

Latest Article : LIC New Plans 2020 – 2021 List | Features, Snapshot & Review of all the Plans

How to register LIC NEFT Mandate online?

  • To submit LIC NEFT Mandate form online, you should have login credentials to access ‘customer portal‘ of LIC. (Click on ‘new user’ to create USER ID. Else, click on Registered user to login.)
lic ONLINE portal registration new user
LIC Customer Portal
  • As soon as you login to the customer portal, you will now be prompted with the below message.
    • Online NEFT Registration facility is now available to Customer Portal users. To avail the facility, click here.”
LIC NEFT Mandate online registration procedure lic portal
LIC Online NEFT Registration
  • In the next screen, you can select ‘NEFT Registration’ option under ‘Select Service Request’.
LIC NEFT Mandatoe form registration
Online NEFT Registration @ LIC Customer Portal
  • Check (tick) the Terms & Conditions option and click on Proceed button.
  • In the next screen, kindly select the enrolled policy number and click on the proceed button.
  • The system will generate OTP (One time password) and send it on your registered mobile number and E-mail ID. You need to key-in the OTP and verify.
  • In the next page (Customer information), you need to enter IFSC Code, Bank Name, Branch Name & address, Account Type, and PAN number. Click on the Save button.
  • You will see a message – Data saved successfully. Click on Generate Form to download the NEFT form.
  • Once you generate filled NEFT Mandate form, download it and you now need to place the Cancelled Cheque leaf and copy of PAN in the designated positions.
  • You then need to scan the form and upload it. Once you upload the document, system will display the success / failure message.
    • The scanned copy of the document should be in pdf, jpeg, png, gif, bmp, tif or tiff format.
    • The file size should not exceed 200 KB and file name should not exceed 40 characters.
  • You can track the ‘NEFT mandate’ registration status at ‘Track Request Status’ link. You will also receive a Message on updation of NEFT Details.
    • The Bank details provided by you will be used by LIC for any further policy payments under your policy.

Continue reading :

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(Post first published on : 21-July-2020)

  • kabiraj padhy says:

    already registered NEFT online But upload another file so I want to cancel

  • Juhi says:

    Hello Sreekanth, I have submitted the NEFT form , still the request is showing as process initiated . Kindly let me how much time it takes to fulfill the request.

  • logesh says:

    when i try to update the neft details in the new link, it not showing any policies to select to proceed.

    I have already enabled the premium services also.

  • Guruprasad says:

    One update from my recent experience:
    I already had the NEFT updated for my policies couple of years ago. Recently, i had to close the bank account linked to these policies. The online NEFT from LIC does not allow us to update.
    This is for the LIC to provide as an additional online feature.

  • Srilatha says:

    Hi Sreekanth,

    I have given physical copies to the branch long back. Is there anyway I can see the linked bank details in the LIC site.?
    I tried providing the details online now but my policy is not showing up in the list . P

  • Karan says:

    I have submitted online NEFT registration in August 2020, still the status is open. How long does it take? there is no response from LIC branch office.

  • Kumar says:

    Hi Srikanth, it’s been two months that I have submitted my NEFF request and no updates till now. I tried sending an email to home branch, no response.

  • Bhautik V. Vaidya says:

    I have LIC Policies for me and my family members. From the time I opened the policies (1999 onward) I have registered for ECS / Auto payment. Now form last 2 years do not know why some of my premiums are not getting auto paid. LIC portal so bad that because I have auto payment regd they do not allow manual payment. Also, the new online NACH facility is not available for all my polices. The stupid thing is that once penalty is levied on me they allow me online manual payment. Online complaint is not working! All my emails to branch and zonal office are waste of my time. They are not responding to my any communication. Seriously feeling so sad that once this LIC Team was so nice and now they are so worst and useless. If any one knows the way forward to make a fresh NACH or pay premiums remotely to avoid penalties then please help me. I am residing outside India so unable to visit the branch and make all paper works physically.

    • Sreekanth Reddy says:

      Dear Bhautik,
      Did you take these policies through any intermediary (agent)?
      If yes, are you in contact with him/her?

  • prashanth says:

    Thank you sreekanth.. i have one policy which is matured in march, will follow the above steps.

    Thank you once again.. iam avid reader of your blog..

  • Mahesh Awasthi says:

    Hi Srikanth, with the current COVID situation I think your blog on Online NEFT Mandate is of great help. I will try to update the NEFT mandate by the same process;in case of any challenge will reach out to you.


    Thanks from providing great service to public without any charges, I hope your good self shall carry on this types welfare service to punlic.

    • Sreekanth Reddy says:

      Dear VIPAN ji,
      Thank so much for your appreciation and kind words!
      Keep visiting!

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