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Require clarification on missing field in accepted ITR2 (amount/value in field is showing zero)

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The "Intimation u/s 143(1)" for ITR2 clearly says "Your Return for A.Y. 2026-27 has been processed. There is no payment due." But there is a discrepancy in the same document. For the Reporting Head, row numbered 13 "Total Income [13=(10-12)]", the amount for both the columns "As provided by Taxpayer" as well as "As Computed u/s 143(1)" is correctly displaying the amount in figures (matching - no discrepancy). The next two rows 14 & 15 are also correctly displaying the amount as "zero" for both the columns (no discrepancy). However, in the row numbered 16 "Aggregate Income [16=(13-14+15)]" the amount column "As provided by Taxpayer" is missing - amount is showing zero. 

  1. Is this normal? On the face of it, this discrepancy appears to be a defect/bug
  2. Is it ok to dismiss / ignore it?   
  3. Else, what steps to be taken...?

Please see the data tabulated below - Not sure about the formatting.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Sl.No. Particulars                Reporting Heads                                                                                                          Amount in ₹
                                                                                                                                                           ------------------------------------------------
                                                                                                                                                            As provided by     As Computed u/s
                                                                                                                                                            Taxpayer              143(1)
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
12      CHAPTER VI-A        Deductions Under Chapter VI-A 0 0
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
13                                       Total Income [13=(10-12)]                                                                        XXXXXX              XXXXXX
14                                       Income which is included in 13 and chargeable to tax at special rates   0                           0
15                                       Net agricultural income/ any other income for rate purpose                    0                           0
16                                       Aggregate Income [16=(13-14+15)]                                                         0                           XXXXXX
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


1 Answer
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I would do the following:

A. Compare the original filed ITR-2 - Download/view the filed ITR-2 for AY 2026-27 and look at the corresponding Part B / Total Income computation.
B. Check the complete 143(1) computation - Don't stop at Row 16. Check the subsequent figures. If those are all correct, the Row 16 taxpayer-column anomaly is overwhelmingly likely to be a presentation/population issue rather than a tax computation issue.
C. Check the portal's demand/refund status - If the portal shows no outstanding demand, and your refund (if any) is correctly determined, I would retain the intimation and leave it alone.

Hope this helps.


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