Categories: Fixed Income (FD,RD,PF..)

How to update or change EPF UAN Account Mobile number online?

The Unified Member Portal maintained by the EPFO is a popular online facility being used by thousands of EPF members on a daily basis. To avail the online services that are available in the EPF member portal, it is very important to have your mobile number linked and registered with EPF UAN Account.

For example, let’s say you join a new company and would like to transfer your funds in old EPF account to the newly opened EPF account.

In this case, you can submit online EPF transfer request through Unified Member Portal. To complete this online transfer claim request, you need to use the OTP pin that is sent to your registered mobile number with EPFO.

So, it is very important to have your correct and up-to-date mobile number linked to your EPF UAN Account.

In case, you have changed your mobile number then how to update it in EPF member portal online? What if you have forgotten your UAN login password and also changed / lost registered mobile number? How to update your EPF UAN Account Mobile number online? – Let’s discuss….

How to change Mobile Number registered in EPF UAN Account online?

If you know and remember your UAN login credentials (password) but would like to just change / update a new mobile number in UAN then kindly follow the below procedure;

  • Visit EPFO’s Unified Member portal.
  • Login with your UAN number and Password.
  • Click on ‘Manage’ tab and select ‘Contact Details’ option to change your contact details.
  • If you wish to change your mobile number, check the option ‘change mobile no’. Kindly enter your new mobile number in the relevant fields. Click on ‘Get Authorization Pin’. (If you wish to update/change your registered email-Id, you can also find this option here itself.)
  • An OTP is sent to your new mobile number, key it in the respective field in the next window and click on ‘Save changes’ button.
  • You will get the below message on screen.

How to update EPF UAN Account Mobile number online? (Forgot Password & Mobile Number Changed – Scenario)

The above online procedure is useful if you remember the UAN password and would like to just update the registered mobile number.

In case, you would like to change your registered mobile number with EPFO but forgotten your UAN login password then kindly follow the below online procedure;

  • Visit EPFO’s Unified Member portal- Login Page.
  • Click on ‘Forgot Password’.
  • In the next window, you need to enter your ‘UAN’ & Captcha code and then click on ‘Submit’ button.
  • In the next window, your existing Mobile number that is linked to UAN is displayed. If you wish to just change the password (in case the displayed mobile number is active), click on ‘Yes’ to receive the OTP. You can use this OTP to re-set or change your UAN Login password.
    • In case, you wish to change your registered mobile number in UAN account then click on ‘NO’ option.
  • In the next window, you need to enter your personal details like – Name, Date of Birth and Gender details as in UAN and then click on ‘Verify’ button.
  • If the details entered by you match with the records available with the EPFO then you will have to further validate your details against either Aadhaar or PAN card number. Key-in your document number and click on ‘Verify’ button.
  • If details are validated successfully, you can input your (new) mobile number and click on ‘Get OTP’ button. Enter the OTP to update your mobile number at EPF UAN.
  • In case the details entered does not match with the details available with the EPFO then ‘verification failed message’ gets displayed. You then need to contact your employer or EPFO, get the correct UAN details and change your mobile number.

I believe that the above (second) process will work only if your KYC (Aadhaar / PAN) details have been provided, linked and verified in your UAN account.

Continue reading :

(Image courtesy of Stuart Miles at FreeDigitalPhotos.net)

(Post first published on : 19-April-2018)

This post was last modified on July 12, 2023 9:51 am

Sreekanth Reddy

Sreekanth is the Man behind ReLakhs.com. He is an Independent Certified Financial Planner (CFP), engaged in blogging & property consultancy for the last 14 years through his firm ReLakhs Financial Services . He is not associated with any Financial product / service provider. The main aim of his blog is to "help investors take informed financial decisions." "Please note that the views given in this Blog/Comments Section/Forum are clarifications meant for reference and guidance of the readers to explore further on the topics/queries raised and take informed decisions. The information provided, therefore, should not be viewed as financial, legal, accounting, tax or investment advice."

View Comments

  • Hi, I have forgot my password and I clicked forgot password. Then I have given all the details but in Aadhar card my dob month is different, so I m not able to create new password and not able to login. Can I know what is the solution

  • i have changed my mobile number and when i am trying to login in forgot password its says aadhar not linked to UAN what is the procedure now

      • I am also facing the same issue.
        Mobile number changed and not updated in the portal. And when I go to forgot password, it shows Aadhar not linked. Kindly help how to login now

      • I too also facing same issue. i updated the mobile number in my aadhar. but i didnt activate my UAN. with out activation how can i change my mobile number? is there any way to change?

  • Hi Srikanth Sir,

    My Uan is active,I forgot my password,Changed my mobile no,Changed the company,My details are not matching,What is the option to it

    • HI SURESH KUMAR . I AM FACING THE SAME PROBLEM CURRENTLY . HOW DID U GET IT SORTED . I TRIED MANY WAYS BUT COULDNT SORT IT OUT . I WILL B GLAD IF U CAN HELP ME OUT . CAN U REPLY ME.ID NORZOM639 @ GMAIL .COM

    • Dear Suresh,
      You may get the details match between your old EPF account and current EPF ac and can then get the funds transferred from old EPF a/c to new one..

  • I'm trying to register my UAN number, i'm getting error ""Member name does not match with available data". I tried to activate UAN with middle name, last name & first name

  • i have changed mobile number but when i clicked claim form at online the mobile OTP will get old mobile registered number ..please help me how to solve it

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Sreekanth Reddy
Tags: Change mobile number linked to UANEPF UAN helpdeskEPF UAN mobile numberEPF UAN onlineName Date of Birth update in EPF accountUpdate Mobile number in EPF Account
July 12, 2023

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