The EPFO has been implementing quite a few digital initiatives over the last 1 year or so. As per the EPFO, all the EPF members whose KYC details have been ‘digitally verified‘ can avail the online services (like online EPF transfer / withdrawal).
If you are an EPF subscriber, to submit online EPF claims, you should have seeded your PAN, Aadhaar and Bank account details to your EPF UAN account. Besides linking, you also need to verify Aadhaar and PAN online in EPFO’s member portal.
I have been receiving a lot of queries on PAN verification for the last few weeks. You might have added PAN to your UAN account, might have got it approved by your employer (can cross-check in KYC section), but still you might be receiving PAN – NOT VERIFIED error message, when you try submitting an online claim.

How to resolve this issue? What is the online procedure to digitally verify PAN that is linked to your EPF UAN account?
How to verify PAN linked to EPF UAN Account online?
Below is the online procedure to verify PAN in EPFO UAN member portal;
- Kindly visit EPFO’s Unified Member Portal and login with your credentials.
- Check if there is any ‘PAN – Unverified’ status in the home-page of UAN member-interface, under Member profile.

- You can also cross-check the status of online PAN verification status under ‘Manage‘ menu tab -> KYC -> Digitally Approved KYC section. (If you have linked your Aadhaar number and successfully verified it, the online verification status against Aadhaar would be ‘verified by UIDAI.)

- So, now you need to get your PAN verified. Kindly go back to UAN member-interface home page -> Member profile section. Click on ‘Verify‘ button against PAN number.

- The EPFO will fetch your PAN details (PAN number/ Name) from the Income Tax department and compares them with details available in UAN account. If the data matches, your PAN online verification status turns to ‘Verified by ITD‘ in home-page and also under KYC section.

- In case, your name or PAN number provided by you does not match, you will receive the below message. You can find ‘Failed‘ status under the Member Profile.

- To resolve the data mis-match issue, you need to get your name against EPF UAN / PAN corrected. (Related article : ‘How to get Name against UAN corrected online?‘)
Continue reading :
- How to link EPF UAN to Aadhaar online?
- Is EPF interest taxable if unemployed?
- How to withdraw EPF online?
(Image courtesy of Stuart Miles at FreeDigitalPhotos.net) (Post published on : 21-December-2017)
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Claim Rejected PAN NUMBER NOT APPROVED IN KYC DETAILS
Even all kycs are approved, again resubmitted pan number online, approved status shown. what to do its 2nd time i am filing a withdrawn request and it gets rejected for same reason.
Dear Rahul,
Suggest you to submit a grievance request to the EPFO on this, via this link..
Hello Sreekanth. Very useful post. However, I am facing one issue. My Aadhar is shown verified (demographically), but PAN isnt showing any Verified/Non verified Status. I have left the organization also marked the exit date myself. What should I need to do to proceed for Online withdrawal? Is my PAN and bank details already are verified?
Dear Atiya,
You may submit a grievance request to the EPFO via this link and inquire about the verification status.
Hi Sreekanth,
I am unable to see either PAN verified nor unverified even though my previous employer has verified my PAN, and also do i have to verify my bank account number and how do i do that?
my pan is approved by my company but it is varified by uan. also i cannot see unvarified as well varification failed on member profile.in kyc area my pan online varification is seen N/A.
Dear Sreekanth – very useful article. I have one question. My Aadhaar number is showing as verified (“Verified, Demographic”. I have got my PAN and Bank account number verified by the employer. however on my Member profile, PAN and Bank account numbers are neither showing as verified or as unverified. Is this fine? Do I need to do anything to complete the verification process for PAN and bank account number
I have all KYC approved from my employer, but in online verification status, its showing NA.I am not getting option like “Not verified”
I have seen the comment s of other people and the solution you have given to them,but the link is not opening and the pf watssapp numbers they are not at all responding
I have all KYC approved from my employer, but in online verification status, its showing NA. What does that, is that the reason i am unable to submit online claim and if it is, that what to do now, so i can submit claim for PF withdrawal.
Dear Shubham,
You may kindly submit a grievance request to the EPFO via this link..
Also, can contact them on their Whatsapp numbers..
is there anything i need to get done from my recent or present employer?
Hi,
I have also Pan approval issue, but different one. My Pan KYC is approved on PF portal but online status shows NA. I am not getting option like “Not verified” so I can verified it manually.
Need help to fix the issue, please suggest any idea to fix it. Looking forward a resolution.
Dear Zeeshan,
You may kindly submit a grievance request to the EPFO via this link..
Also, can contact them on their Whatsapp numbers..
Hello everyone,
Even I’m facing same issue from last 2 years don’t know what is the way for this. Please suggest some way.
Dear bhavya,
May I know your query (issue)??
Hi Mr Reddy,
Thanks for you advice
hi Sreekanth
my name in PAN database is correct: Ashwani kumar Rassewatt
My name in UAN Portal is correct: Ashwani kumar Rassewatt
My name on aadhaar is correct: Ashwani kumar Rassewatt
my pan and aadhaar kyc is done in uan portal
i am able to see aadhaar verified
but Same problem with my pan card, employer approved via digital kyc but showing as pan card N/A so and not seen verify option
it tried to submit grievance but no submit button.
my service period is 4 years 11 months 1 day as per UAN portal.
do i need to send copy of my pan card to epfo ? if yes how to send it and what should i write along with pan copy (self attested ?)
Dear ashwani,
Kindly check once with your employer on this.
What do you mean by – “it tried to submit grievance but no submit button.’??
Read : EPF Whatsapp Helpline Number for Grievance Redressal | Whatsapp Contact numbers of EPFO Regional Offices
same issue.I also have a Same problem my pan card has approved by employer but in digitally kyc approved their show pan card N/A so and not seen verify option
Is there any solution
Hi,
I have the same issue. Did you get any solution for this?
I also have a Same problem my pan card has approved by employer but in digitally kyc approved thier show pancard N/A so and not seen verify option
Hi Sreekanth,
Regarding PF withdrawal from EPFO site, I have uploaded my PAN and it was approved by my employer but online verification status shows N/A. And I am not getting the VERIFY option to verify the PAN. Please suggest how to proceed.
I had raise this query to EPF Graivenace and I get reply also that contact your employer.
But I don’t know why they asking to contact employer as its already approved by employer side.
So can you please guide me to proceed further?
Dear Satish & all,
Looks like some technical issue @ EPFO regarding PAN verification provision. Advisable to wait for them to resolve this issue..
Hii Sreekanth Reddy
Everyone is facing same issue but no one has given clear reply ..
some on telling you will get verify option but unfortunately we all are not getting those option ..
me also having same problem..PAN digitally approved and at the time of withdrawal showing pan not verified..
also i connected to previous employer , they sent me screen shot of that from their end it has approved..
so what we can do further no one is giving perfect idea , saw so may you tuber made on video on it but all videos are meaningless
waiting for Good way…..
Thanks
Shad
Yes even I am also facing same problem. My previous employer already approved from their end. Waiting to resolve the PAN issue soon from EPFO.
I also faced same problem.Issue resolved after lodging Grievance.
Jigin N A
Hi Jigan
please tell me the full process..
Thanks
Shad