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Sreekanth Reddy:

Sreekanth is the Man behind ReLakhs.com. He is an Independent Certified Financial Planner (CFP), engaged in blogging & property consultancy for the last 12 years through his firm ReLakhs Financial Services . He is not associated with any Financial product / service provider. The main aim of his blog is to "help investors take informed financial decisions." "Please note that the views given in this Blog/Comments Section/Forum are clarifications meant for reference and guidance of the readers to explore further on the topics/queries raised and take informed decisions. These should not be construed as investment advice or legal opinion."

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  • Claim Rejected PAN NUMBER NOT APPROVED IN KYC DETAILS

    Even all kycs are approved, again resubmitted pan number online, approved status shown. what to do its 2nd time i am filing a withdrawn request and it gets rejected for same reason.

  • Hello Sreekanth. Very useful post. However, I am facing one issue. My Aadhar is shown verified (demographically), but PAN isnt showing any Verified/Non verified Status. I have left the organization also marked the exit date myself. What should I need to do to proceed for Online withdrawal? Is my PAN and bank details already are verified?

  • Hi Sreekanth,

    I am unable to see either PAN verified nor unverified even though my previous employer has verified my PAN, and also do i have to verify my bank account number and how do i do that?

  • my pan is approved by my company but it is varified by uan. also i cannot see unvarified as well varification failed on member profile.in kyc area my pan online varification is seen N/A.

  • Dear Sreekanth – very useful article. I have one question. My Aadhaar number is showing as verified (“Verified, Demographic”. I have got my PAN and Bank account number verified by the employer. however on my Member profile, PAN and Bank account numbers are neither showing as verified or as unverified. Is this fine? Do I need to do anything to complete the verification process for PAN and bank account number

  • I have all KYC approved from my employer, but in online verification status, its showing NA.I am not getting option like “Not verified”

    I have seen the comment s of other people and the solution you have given to them,but the link is not opening and the pf watssapp numbers they are not at all responding

  • I have all KYC approved from my employer, but in online verification status, its showing NA. What does that, is that the reason i am unable to submit online claim and if it is, that what to do now, so i can submit claim for PF withdrawal.

  • Hi,

    I have also Pan approval issue, but different one. My Pan KYC is approved on PF portal but online status shows NA. I am not getting option like “Not verified” so I can verified it manually.

    Need help to fix the issue, please suggest any idea to fix it. Looking forward a resolution.

  • Hello everyone,

    Even I’m facing same issue from last 2 years don’t know what is the way for this. Please suggest some way.

  • hi Sreekanth

    my name in PAN database is correct: Ashwani kumar Rassewatt
    My name in UAN Portal is correct: Ashwani kumar Rassewatt
    My name on aadhaar is correct: Ashwani kumar Rassewatt

    my pan and aadhaar kyc is done in uan portal
    i am able to see aadhaar verified
    but Same problem with my pan card, employer approved via digital kyc but showing as pan card N/A so and not seen verify option

    it tried to submit grievance but no submit button.

    my service period is 4 years 11 months 1 day as per UAN portal.

    do i need to send copy of my pan card to epfo ? if yes how to send it and what should i write along with pan copy (self attested ?)

  • same issue.I also have a Same problem my pan card has approved by employer but in digitally kyc approved their show pan card N/A so and not seen verify option

    Is there any solution

  • I also have a Same problem my pan card has approved by employer but in digitally kyc approved thier show pancard N/A so and not seen verify option

  • Hi Sreekanth,
    Regarding PF withdrawal from EPFO site, I have uploaded my PAN and it was approved by my employer but online verification status shows N/A. And I am not getting the VERIFY option to verify the PAN. Please suggest how to proceed.
    I had raise this query to EPF Graivenace and I get reply also that contact your employer.
    But I don’t know why they asking to contact employer as its already approved by employer side.
    So can you please guide me to proceed further?

      • Hii Sreekanth Reddy

        Everyone is facing same issue but no one has given clear reply ..
        some on telling you will get verify option but unfortunately we all are not getting those option ..

        me also having same problem..PAN digitally approved and at the time of withdrawal showing pan not verified..

        also i connected to previous employer , they sent me screen shot of that from their end it has approved..

        so what we can do further no one is giving perfect idea , saw so may you tuber made on video on it but all videos are meaningless

        waiting for Good way…..

        Thanks
        Shad

  • Hello sir .
    I am Sanjay Kashinath DHOLE.. My pan is not verified. In KYC option it shows that PAN = N/A.
    There is no button of verify in home page after logging in. How can I verify my PAN

  • hello,

    There is no verify button against PAN in the member profile section and in the KYC menu it is approved by the employer but is showing N/A under online verification status

      • Hii Everyone

        Everyone is facing same issue but no one has given clear reply ..
        some on telling you will get verify option but unfortunately we all are not getting those option ..

        me also having same problem..PAN digitally approved and at the time of withdrawal showing pan not verified..

        also i connected to previous employer , they sent me screen shot of that from their end it has approved..

        so what we can do further no one is giving perfect idea , saw so may you tuber made on video on it but all videos are meaningless

        waiting for Good way…..

        Thanks
        Shad

  • Hi,

    Regarding PF withdrawal from EPFO site, I have uploaded my PAN and it was approved by my employer but online verification status shows N/A. And I am not getting the VERIFY option to verify the PAN. Please suggest how to proceed.

  • PAN number KYC was sucessfuly updated and approved by employer. UAN portal home screen i can see PAN number updated but when i try to claim advance PF “ONLINE CLAIM (FORM 31,19,10C & 10D)” the PAN number is showing PAN NOT VERIFIED. Please advise what action should i take in this case.

    When i tried to check in Grievance portal. if i click on GET OTP i am getting error “Error while processing request, please try again later !!!

  • Hi Sreekant,

    Regarding PF withdrawal from EPFO site, I have uploaded my PAN and it was approved by my employer but online verification status is N/A. And I am not getting the VERIFY option to verify the PAN. Please suggest how to proceed.

    Thanks,
    Anamika

    • Hii Everyone

      Everyone is facing same issue but no one has given clear reply ..
      some on telling you will get verify option but unfortunately we all are not getting those option ..

      me also having same problem..PAN digitally approved and at the time of withdrawal showing pan not verified..

      also i connected to previous employer , they sent me screen shot of that from their end it has approved..

      so what we can do further no one is giving perfect idea , saw so may you tuber made on video on it but all videos are meaningless

      waiting for Good way…..

      Thanks
      Shad

  • Hello sir

    My name is kapil. I have done my pan kyc and it was approved from employer. But in digital approval section the online verification status is showing NA. Please give a suggestion what can I do because the epfigms grievance is not working

    Thanks

  • my pan number shows (not verified) in uan number how to solve this problem ( name and date of birth are same) but shows not verified

    • Dear Mahendra,
      The name format (First name, surname and middle name) between PAN and UAN may not be matching. Kindly re-check (Visit IT dept efiling portal and check the PAN Name format).

      • Hi Sreekanth,

        In EPFO my PAN is not “verified” showing NA. Even though it’s approved by my Employer. I have checked name format in PAN card /EPFO it’s correct. I have checked in IT dept portal site as well, it also correct and verified there but still in EPFO i am not getting this option to Verify. Please advise, i don’t know what to be done here.

        Thanks Much in advance.

  • Hi,

    I have uploaded by PAN in UAN and got approved by employer but in KYC details i see online verification status for PAN as NA and there is no error.

    Thanks,
    Nithin

      • Hi Srikanth, since grievance is not working showing error while submitting, my claim. Is lending, it was showing as ITD approved till last 2 days, help me in this my uan number is 109102308446

    • Am also same problem….
      Please check your pan status in e-fill site…You will get this ERROR-PAN IS ACTIVE BUT DETAILS NOT MATCHING with PAN DATABASE…..
      here do one thing….
      Link your Aadhar card with pan card..
      It will take 3-10days time.
      Defenetly you will get solution…

  • Hi,

    My name contains initials and in income tax department initial are not acceptable in name. Hence I am unable to verify my PAN and facing name mismatch issue. How can I solve this issue.

  • Hi,

    Under memberpotral my pan is showing as verified but under the kyc section it is reflecting as unverified and same in claim form it is reflecting as N/A. What should I do?

  • I DOING PAN CARD UPDATE WITH MY UAN NO ERROR COMING PAN VERFICATION FAILED BUT MY PAN ALL DETAIL IS CORRECT PLS ADVICE

    • Dear Parvind,
      The name format (First name, surname and middle name) between PAN and UAN may not be matching. Kindly re-check (Visit IT dept efiling portal and check the PAN Name format).

  • Hi ,

    Pan not seeding .
    Name in ADHAR and UAN –
    Palla RAVI
    PAN –
    RAVI Palla .
    Is it a problem having initials last and first ?
    Please suggest me

    • Dear John,
      Unfortunately with the EPFO, the name format has to exactly match across PAN,Aadhaar and EPF UAN.

      EPFO systems should ideally consider these minor name format issues and verify..

      You may have to get your name updated in PAN.

  • Hi Srikanth,

    I see many people are affected with the initial in the Aadhaar and UAN but it is expanded in PAN database (Name printed on card may can have initial). It results in PAN verification failure.

    Aadhaar Name…………………….: Usha P
    UAN Name…………………………..: Usha P
    PAN database name…………….: Usha Ponvannan
    Name printed in PAN card….: Usha P

    Many of us would not like to change the name in Aadhaar as we have already used it for various other purposes.

    So without changing the name, do we have a alternate solution to this?

    1. If service more than 5 years and PAN not seeded, do you think TDS will be deducted at 34%?

    2. If they deduct TDS in above case, we cannot claim back in IT return also I think. I am not sure against what they will charge the TDS as our PAN is not seeded and how they will charge TDS against it?

    3. If service less than 5 years and PAN not seeded, I think we can still apply for claim online but need to submit physical copy of PAN to the respective EPF office. Kindly clarify.

    I see people update here only with the questions but not coming back to comment what they really went through after the claim.

    Regards,
    Mohamed

      • Thanks Sreekanth. I have raised several grievances. All of them says, If service more than 5 years, PAN update not mandatory. If less than 5 years, can still apply online and send physical copy of PAN to PF Office.

        I think with this work around, we can put this unresolved mystery to rest.

        Also offline claim would be an alternative with copies of PAN and Claim form.(UAN should be seeded with Aadhaar)

        Regards,
        Mohamed

        • Dear Mohamed,
          Yes, one can send the PAN copy by quoting UAN and claim ref number on it to the concerned EPF regional office (or) if possible, in person immediately after submitting the claim request.

  • Hello sir, my name was different in uan and pan, that time I clicked verify button so it got failed now I corrected my name and want to verify but the button is not there… And I have exited from the company, how such I verify?
    The pan number appears and side it says failed

  • Hi Sreekanth,

    My name on UAN and the Income tax website is exactly the same after in got it updated this month however I still get the error “Pan verification failed. (Name against UAN does not match with the NAME in Income Tax Department)” when I try to update PAN on UAN website.. I contacted my employer they get the same error.. I also raised a grievance twice but they keep sending copy pasted messages.. Kindly advice of the next step..

    Thanks,
    Skeef

  • Hello Sir,

    My name as per UAN and Aadhar is D K Gupta. However as per PAN it’s Dindugal Komti Gupta.
    I have linked with Aadhar but I’m not able to link with PAN. When I tried changing name in PAN itself, it says intials are not allowed in PAN. All my bank and other accounts have name as D K Gupta
    Please help as what should I do . Please try helping at the earliest

    Thanks in Advance.

      • Thank You for Quick Reply.
        But could you please guide what should I do now? I’m not able to change the name in Initials ( D K Gupta ) in PAN, whereas such name with initials is in Aadhaar, UAN and every other documents.
        What’s is solution accordingly to you?
        Thanks in Advance

  • Hello, Pls suggest me any one for below
    Adhar name – YATHISH P
    Pan name – YATHISH P
    UAN Name – YATHISH P

    I try to link the pan card but I am getting message like name against UAN is not match with income tax department.

    pls suggest how to resolve this case.

    • Dear Yathish,
      Kindly note that Initials are not allowed in PAN database. The initial letter that you are seeing in PAN is just a Display name. If you check your details in PAN database (by visiting IT e-filing portal) your sir name would been provided in expanded format only.

  • Hi sir, PAN card aur UAN mein Father name mismatch ho toh link nahi hoga kya please reply me.

  • Hi Sir ,

    My UAN and aadhaar name is Same in UAN portal. I just want to withdraw my pf amount. So i need to link my PAN no into the UAN portal. I have tried but not done and a message has come due to name mismatch .

    My UAN Name: T V SUNOJ
    In Aadhar Name: T V SUNOJ
    PAN Name : THALAKKAL VEETIL SUNOJ

    In this case how can i get the full amount . Pls advise as how how to link my PAN no to UAN portal.

  • Hi sir,
    My UAN and aadhaar name is Same in UAN portal. I have already verified aadhar, but an issue with the pan verification

    My UAN Name: MONISHA R
    Aadhar Name: MONISHA R (already approved UIDAI)
    PAN Name : MONISHA RADHA

    As the Aadhar is already verified I can’t edit my UAN data.

    I need to apply Claim and i came to know that without PAN verification there will be a tax deduction.

    In this case how can i get full amount and my service period is 3.2 years.

    Please help me out sir..

  • This information is really valuable. I have read various post regarding PAN card verification but most of my questions weren’t answered. After reading this guide, all my PAN application related queries are resolved.

  • Hi Sir,
    I am facing a problem which is PAN verification, in KYC section i give PAN details, but not getting approved till 1 month, aadhar was verified, and PAN is not verified what i have to do, can i have to go employer office, please help me, thanks.

    • Dear Naveen,
      Kindly request your employer to approve your KYC entries.
      You may then check if your PAN is digitally verified or not (as given in the above article)..

  • Hi Sreekanth Reddy,

    While we try to claim PF amount at initial stage Aadhar verified by UIDAI and the Aadhar linked with the UAN account. When we try to claim the amount at the final stage it sent the OTP for claim but showing the following reason “OTP verified but the data available against the UAN in system is not matching with the data available with UIDAI (AADHAAR)”. But we hadn’t make any correction on AAdhar. Kindly help me to find a solution for this issue.

  • Hi Sir ,

    My UAN and aadhaar name is Same in UAN portal. I have already verified aadhar, but i have to add my PAN in UAN. I have tried couple of times.

    My UAN Name: B BASKARAN
    Aadhar Name: B BASKARAN (already approved UIDAI)
    PAN Name : BASKARAN BALAKRISHNAN

    I was tried to change my PAN Name but I can’t.

    I need to apply Claim. My Employer told me without PAN details while applying claim they will take 33% amount.

    In this case how can i get full amount, and how to add my PAN details in UAN

  • hello sir,

    my name is mateen balbale from mumbai
    actually m getting problem to withdrawal my pf . please help me

    my pan card, adhar card nd bank is updated in uan portal as per same name in UAN and its already verified in uan portal. when i try to withdrawal my pf its showing me your pancard KYC not updated please help me out sir

    thanks

  • Halo,

    Previously my name in PF account was mismatching with name in PAN and adhaar due to first name and last name interchange issue. I got it updated correctly on PF portal however while trying to verify PAN, I am getting error as “Temporary problem at PAN server. Please try after some time.” from past 6-7 days.
    Also when I go to online claim, I am only getting option for a) only PF withdrawal b) only pension withdrawal not both.
    I served my previous organisation for 8 years 11 months.
    Please assist on how could I get my PAN verified and also advise if un-availability of withdrawal of both pension and PF is due to unverified PAN?

  • I am getting Temporary problem at pan server while entering kyc details of pan and it is there for past 6 days is it a regular issue….?? Have you ever experienced?

  • Hi Sir,

    I’m unable to update my kyc from past 3 days as it is throwing temporary pan server error, please try after sometime. I’m trying multiple times to update, no go.

    Please suggest..

  • Sir i can upload my KYC 7 days ago, but pan not digitally approved, so how much time take to approving ? and approve or not it’s depend on employer ?

      • Hi Srikanth Anna,

        My PAN and Bank details are approved by when am trying to do KYC for my Aadhar too, getting error like data is mismatched with registered data. But My PAN, Bank and Aadhar all details are same. But I am not able to verify my Aadhar I don’t know why.

        Any idea about it ???

        Note : I am trying to do from last 2 years but getting same error.

  • My PAN is not verified on EPF account due to name since my dad’s name in my PAN has ‘bhai’ whereas my ADHAR does not have that. I have worked for more than 5 years, but on the website only 1 employer is listed since I have already withdrawn the EPFO from my previous employer.

    In this case, will they still deduct 30% TDS without PAN verification?

  • Hi,

    My name details got updated 1 day back in PAN and the same was already updated in Aadhar. But while linking my PAN in EPF to withdraw money it says that their is a name miss match with income tax department, I checked my profile e filling profile and the name is updated. Now how to proceed with this as i need to withdraw money from epf.

  • HI, in the EPFO portal, the name is Praveen B V and also AADHAR is updated in the KYC, but while verifying the PAN, i’m facing error on the EPFO portal “Name against UAN does not match with the NAME in Income Tax Department”, after checking the ITD website, my name is expanded with the initials, but my PAN CARD displays same name without Expansion of initials, how to get the PAN verified on the EPFO now?

    • Dear Praveen,
      The display name in PAN can be in shorter form.
      You may have to get your name in EPF UAN updated as in PAN database. Kindly check your name format in your Aadhaar as well.

  • Hi Sir, My PAN is unverified due to name mismatch in UAN and ITD. Anyhow I’ve completed 5years of service with my ex-employer. My Aadhaar is seeded and verified in UAN portal. Will EPFO deduct TDS on my PF withdrawal as my PAN is unverified in UAN Portal?

  • Sir, regarding online KYC verification in EPFO portal,
    My Aadhar got verified , but my PAN is unverfiied because, UAN and Aadhar contains only initials but my PAN is having my fathers full name , spelling of my name remains same in all three. And also my PAN and Aadhar is linked. Kindly suggest what should I do.

    And is it enough to verify Aadhar alone to have hassle free claims/services, or we need to do PAN as well ?

  • Hi,

    My EPFO portal says UAN is Aparna govindaraj and the employer has seeded my pan card as aparna govindaraj during the time of pf withdrawal .But when I tried online verification the status of the pan in member profile it failed due to name mismatch in pan database.i have sent for correction of pan name as per UAN but how can I verify it again as I don’t see the verify button now.please reply.

    • Dear Aparna,
      Did you try updating the PAN under KYC section of unified portal again? Get it approved by your employer and then kindly try Verifying it digitally…

  • I very much appreciate your effort to respond to comments and clarify issues which, in some cases, are unique and repetitive!
    Thank you!

    –

    My aadhaar-PAN, aadhaar-UAN is linked and bank details updated.
    (PAN verification in UAN website has failed due to name issue but approved by employer.)

    I am willing to withdraw PF amount which is more than Rs. 50000/- and my work experience is 7-8 years (currently not employed).

    1. Can I withdraw PF without any issue due to unverified PAN?
    (Note: aadhaar is verified, KYC is “Yes”.)

    2. Is tax deducted for withdrawal amount > 50000 and experience > 7-8 years?

    3. If TDS is levied (online or offline), can I ask for refund while filing ITR?

    Thanks,
    Vi

    • Dear Vi,
      In your case ideally EPFO should not deduct TDS as your work experience is more than 5 years.
      Even if they deduct TDS (in some cases they did), the PF claim amount is a tax exempt one in your case, you can claim TDS when filing your ITR.

  • Hi Sreekankth, thanks for ur time and putting up this article.. I had a unique issue: my UAN- Aadhar linked, UAN-PAN was linked some years ago by employers and it appears in digitally verified table but with status of unverified. I dont see verify button against PAN When I go to members profile section. I have no idea what to do… isn’t this funny that my Aadhar-UAN linked, Aadhar-PAN linked… but UAN-PAN not linked…

      • I have kind of the same issue. I don’t see the verify button now.
        Aadhaar linked. PAN linked and verified in KYC.
        But in UAN member portral, it shows ‘failed’ and there is no ‘verify’ button visible now to verify again.
        In such case, what to do ?

  • Hello,
    I worked in 2 companies 
    Company1 : 10 jan 2011 to 20 jan 2015
    Company2 : 13 March 2015 to 26 June 2018
    Now I want to withdraw my PF (form 10 online), but I have below issue.
    Date of joining is mentioned as 13 March 2015 in claim submission page, which also says service is less than 5 years so 34% TDS ll be deducted since amount is more than 50K.
    Is it not be the joining of company1? 
    How can I correct the joining date? So that service ll be around 7.5years and no TDS ll be there

        • Dear Murali,
          If you have transferred the funds successfully the total service period will be considered, as the previous service period gets carried forward.

          However, I have noticed that EPFO system is not considering the previous service details while accepting the claim requests (in some cases).

          So, suggest you to kindly submit a grievance to the EPFO via this link and inquire more on this..

    • Hi Murali,

      I was wondering if your problem with pan verification is solved. I have the same issue, neither epfo nor employer is helpful

      • Hi Rahul,

        Nope, the problem is not solved and will not be.
        It is the known error without any solution.

        only thing I can guess is , if you serve in the last company for more than 5 years, you can withdraw PF without PAN verification. (current system error supports this solution)

        Else you can withdraw offline by sending hardcopy of forms.

        I bet, no one will give you solution for this problem. And let me know if you come across any interesting solution 🙂

        • Hi Murali,

          Thanks for your reply. Sad that there’s no solution. I’ve found a petition with change.org. Hope they implement this rather easy modification to the website.

          Petition: https://goo.gl/tF91AE

          I have a question about the hard copies. Can they be downloaded online or should I approach my employer. Thank you once again

          Regards
          Rahul Rao

  • Yes of course sir. It’s a very useful information if this gets resolved.

    Thank you

  • Dear sir

    Is it possible to get pension claim amount from epf as my pan card verification is failed, even if all the details are matching in both UAN and pan card.

  • Hi sir. I was trying to verify pan on UAN portal but I m getting an error continuously..temporary problem at Pan server. Please try after sometime. How can I verify .u pan and is it possible to withdraw pf without pan. Please suggest

  • HI Srikant,

    Need your suggestion in this particualr case.

    I requested the IT dept to change the name in PAN card, so that it will match with the UAN. (Aadhar is already linked with the UAN)

    the new PAN card is received with the updated name which matches exactly with the UAN name.

    But when I try to update KYC PAN in the Unified portal, I still get the name mismatch error.

    Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)””

    I contacted both EPFO and IT dept, but both say everything is fine from both the ends. They are pointing the finger to each other.

    What would be the resolution for the this scenario?

    • Dear Murali,
      Did you try first updating the PAN under KYC section of unified portal again? Get it approved by your employer and then kindly try Verifying it digitally…

  • Hi Sreekanth,

    My PAN is updated on UAN Portal and shows ‘verified by ITD’, but my PF claims are rejected with reason ‘rejected for non-submission of copy of PAN’.

    Can you please advise what needs to be done in this case.

    Thanks

  • Iam not able to update my PAN details in UAN and getting error stating name mismatch ,but i have the same name and all other details same in PAN,UAN and Aadhaar

    Regards

    Divya

    • Dear Divya,
      The name format (First name, surname and middle name) between PAN and UAN may not be matching. Kindly re-check (Visit IT dept efiling portal and check the PAN Name format).

  • Same issue with pan card did.d match ,simply saying not matching with Income tax what is this simply saying apply online on PF how it can please give proper software

  • Hi sreekanth,

    I have done partial withdrawal from my epf account due to illness before 5 years completion , and my pan is not verified in the UAN portal , how much will I be taxed for ?

  • HELLO SIR ,
    MUJHE UAN MAI MOBILE NUMBER CHANGE KARNA HAI AADHAR & PAN UAJN SE LINK NAHI HAI KYU KI MERE MOBILE KAHIN KHO GYA HAI PLEASE KOI UPAYE BATAYE

  • Hi srikanth

    Can you please help

    Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department) is the error in epf website
    online verification status shows unverified under digitally approved KYC

    name in epf website,aadhar card,pan card is same

    what to do now if i want to apply online claim

    • Dear Ritesh,
      Suggest you to submit your grievance to the IT dept through their e-Nivaran portal and ask for the procedure to change your name in e-Filing portal (and I assume that in PAN card it is in the desired format).
      In case, you get a resolution from the IT dept, kindly share it here, can be useful to all of us! Thanks!

  • He’ll Sir my name is Vijay H K Sir please help me just only PAN CARD number updates please

    Sir the PAN Card address
    VIJAY H K
    HANUMANTHAIAH
    16/06/19**
    permanent account number
    AXOPV712**

    Sir the UAN Number
    1011097154**
    Password – Vijay @***

    Sir help me and please updates

      • Dear Vijay ..Suggest you not to share your personal details (Date of Birth, PAN number etc.,) in online public forums.
        Kindly submit your PAN details in your UAN interface and then request your employer to approve the same.

  • Hi Srikanthji,

    I tried to apply for withdrawing PF amount and Pension amount through online and got rejected because Pan card could not able to update with UAN due to Name mismatch. Then, I applied through physical application thoruough the company which I had worked before and now 3 months are over. The amount not yet credited and the Company have not given any update regarding this even I am sending regular emails.
    Please suggest what should I do to get an update when I receive the amount.
    And also please suggest where can I give a complaint about this kind of irresponsibility of my previous employer. The amount is close to 1 Lakh rupees.

    Regards,

    Mahesh Kumar

      • Hi Srikanthji,
        I tracked my claim status, it shows claim rejection of my first attempt to withdraw through online and nothing shows with regard to my new (3 months old) physical withdrawal request.
        Company not giving any update on this after I contacted a lot through mail and telephone. Now I got a message from PF office on 14.08.2018 which reads this way “A auto transfer claim for transferring your EPF accumulations from ( Previous Company Name mentioned) to ( Current Company Name mentined) has been considered against UAN ( UAN No: they mentioned). If this transfer does not belong to you, it can be stopped claim with in 20 days of date of linking (14-Aug- 2018) by login to ( UAN portal url mentioned) or contact your employer/Concerned EPFO field office.

        Please suggest what should I do now

        • Dear Mahesh,
          Have you been allotted two UANs?

          Looks like the EPFO has auto consolidating your multiple EPF accounts.
          The funds from your previous EPF ac have been transferred to the current/latest one.

          If you are unemployed and/or now not contributing to EPF scheme for more than 60 days, you can withdraw consolidated balance.

          • Dear Srikanthji,

            I had been unemployed for the last 6 months before I joined in the current company in July. I applied for PF and pension withdrawal on 15th May and 3 months are over. As you mentioned my old PF is going to be transferred to the current company so as they sent the message to inform me that it can be stopped before 20 days of automatic transfer and Now I did login into UAN portal and stopped.
            Still, the transfer is possible if I verified the same with OTP message through registered mobile number.

            My question is what happens to my withdrawal request after I did these procedures because the company not yet update me about my withdrawal request.

            Is there any other possibilities to withdraw the same because I desperately need this withdrawal and dont want to continue to transfer old PF accumulated amount to New company as I did not given any signed document to transfer the same to my new company.( I knew that this automatic transfer is done asper the Adhaar card updation with UAN).

            It seems like so much complicated now, Kindly suggest a solution.

            • Dear Mahesh,
              If your new Employer has already generated new EPF account number (Member-Id), then you may not be able to withdraw the funds from previous EPF ac.

  • Hi srikanth

    Can you please help

    Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department) is the error in epf website
    online verification status shows unverified under digitally approved KYC

    name in epf website,aadhar card,pan card is same

    what to do now if i want to apply online claim

      • Hi Srikanth
        Thanks for reply
        PAN & UAN has same format
        Only difference I cud notice is name format in income tax department websites
        Kindly suggest
        Efpo website PAN Shows unverifired and Wen i enter my pan details it shows “name against UAN doesnotmatch name in income tax department “

        Called EPF helpline they were not able to assist

        Need ur expertise

  • Hello Sir,
    I had the PAN verification issue due to the name issue and I have corrected PAN. Now UAN, Adhar and PAN reflects the same name but I still get the same error.
    I need to withdraw my PF balance.Please advise.

  • Hi Srikanth,

    I had worked for a company for 3 and half years and quit. I had a pf account and UAN number. However, when i joined a new company, i did not continue using the same UAN(Employer issue) instead i got a new pf account number and new UAN. How can i merge both accounts and make it one and claim the partial amount (needed pf account for more than 5 years as eligiblity criteria)

  • Dear Sir,
    My PAN verification FAILED. But, Aadhaar is verified.
    Since i have worked 9 years in same organization, can i apply Online PF withdrawal claim ? Will they approve and settle my amount without TDS deduction?
    Regards
    Prem

  • HI SIR MY NAME IS SAGAR,

    MY ISSUE WHEN I MY KYC FEEDING IN KYC BOXES BANK DETAIL & ADHAR DETAIL VERYFY WITH DIGITALY SIGNYFIED BUT MY PAN DETAIL IS NOT VERYFY THE ERRER MESSAGE SHOWING PAN VERYFICATION FAILED (NAME AGAINST UAN DOSE NOT MATCH WITH THE NAME IN INCOME TAX DEPARTMENT WHERE MY UAN DETAIL NAME SAME AS PER PAN, ADHAR,BANK WHAT PROBLEM
    PLEASE HELP ME- 92059914**

  • I AM SURESH
    MY ISSUE WHEN I MY KYC FEEDING IN KYC BOXES BANK DETAIL & ADHAR DETAIL VERYFY WITH DIGITALY SIGNYFIED BUT MY PAN DETAIL IS NOT VERYFY THE ERRER MESSAGE SHOWING PAN VERYFICATION FAILED (NAME AGAINST UAN DOSE NOT MATCH WITH THE NAME IN INCOME TAX DEPARTMENT WHERE MY UAN DETAIL NAME SAME AS PER PAN, ADHAR,BANK WHAT PROBLEM
    PLEASE HELP ME.

    • SIR IAM SURESH KUMAR GEHLOT iam not able to update my pan card details in the epfo site, it constantly says name doesn’t match with the name in INCOME TAX DEPARTMENT. i have entered the exact name which is in the pan card and my aadhar card details are also same as of pan , uan site also has my correct name as of aadhar but still pan verification isnt happening. it shows PAN VERIFICATION FAILED NAME
      AGAINST DOESNOT MATCH WITH THE NAME IN INCOME TAX DEPARTMENT. PLEASE HELP ME.

  • Hi Sreekanth Reddy Sir,
    iam not able to update my pan card details in the epfo site, it constantly says name doesn’t match with the name in INCOME TAX DEPARTMENT. i have entered the exact name which is in the pan card and my aadhar card details are also same as of pan , uan site also has my correct name as of aadhar but still pan verification isnt happening. it shows NAME DOESNOT MATCH WITH THE NAME IN INCOME TAX DEPARTMENT.

  • Dear Sreekanth,

    My name in all documents including UAN and Adhaar : Afsal CP
    Name in PAN : Afsal

    Aadhar & PAN linked. Aadhar & UAN linked. While doing PAN & UAN linking , getting error message like PAN verification failed ( Name against UAN does not match with the name in Income Tax Department ). income tax will not accept initial with name. Please give solution to link UAN with PAN

        • Dear Afsal ..Kindly note that it is mandatory to provide Surname (in full form) in PAN. You may check the details by visiting Income tax filing portal.

          • I have checked. All my documents showing afsal Cp only. So recently only i havr updated PaN with afsal. Now UAN not acce0ting because of initial not there in PaN

  • Regarding: PAN and Adhaar verification failed issue in pf portal. Contact for solution 9916304766

  • sir my father name is has spelling Error in UAN website. please let me know how to correct the name

    • Dear Saleem,
      You have to submit a joint-declaration form (offline mode) to the EPFO through your employer. Kindly contact your employer in this regard..

  • Dear Srikanth Sir,

    PAN name mismatch.

    UAN – Dhesinguraja
    Aadhar-Dhesinguraja
    PAN- Dhesinguraja Paramasivam

    Which name I have to correct? Aadhar and UAN or PAN.?
    Is PAN defauly take father’s name behind ?

    Please help me. What I need to do.

  • dear sir,

    at my UAN portal previous the name was sudheer.G.(according to my employer mistakenly updated in server )

    when i updated my KYC details in UAN portal the same name sudheer.G had submitted to my aadhar and PAN also.

    when i going to verify my KYC details of AADHAR document the name didn’t matches with the records due to my name on AADHAR document is gullanki sudheer, then my UAN name got changed to requesting my employer through UAN portal by modify basic details and got changed by gullanki sudheer.

    finally all the three names are same
    UAN : gullanki sudheer
    AADHAR : gullanki sudheer
    PAN : gullanki sudheer

    for PAN verification still not verified after my UAN name changed sudheer.G to gullanki sudheer,as per my PAN name also gullanki sudheer, when i try to link it , got the message like this( Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department).

    what the reason behind the error?? please help me.
    can i get solution to visit the local EPFO.

    thanks,

    regards,

    • Dear sudheer,
      The reason could be the name format in your PAN.
      First name could be – Gullanki and sir name could be saved as – Sudheer. Kindly check.

      • its in reverse sir as per know your PAN
        first name: sudheer
        surname : gullanki
        ,then what should i do for rectification, is there any possible solution, when i contacted with local epfo they suggest me to visit IT dept.

        thanks,

        regards,
        sudheer

        • Dear sudheer,
          The name format between UAN & PAN should be the same.
          You may have to contact the EPFO in person and get this authenticated (or) may have to get name corrected in UAN.
          Name should be the same across UAN, PAN & Aadhaar..

  • Hi
    My PAN and ADHAAR has been verified by my employer but it shows unverified in “Online Verification Status”. I cannot find any verify button in Member Profile. Please suggest

  • Hi,
    I have been facing the following issue for the last 4/5 days while trying to update my PAN number in EPF KYC column.
    “Temporary problem at PAN server, Please try after some time”

    Can anyone suggest me the best that i can contact…….

  • Hi sir
    This is Bhargavi I have UAN account..but my bank account number yet to be update..I have tried so many times through member home page but there is no result..still my kyc box showing empty..there is no document to be approved ..wt do I do now sir..pls help me to solve this

  • Sir, my wife’s name in EPF N G Katariya also same in aadhar card and aadhar only upade in epf but after marage name change in pan card and can’t update pan card in pf. kindly let’s know how can withdrawal pf avoid tds (35%)

  • Name on PAN: Anupam Krishna Singh
    Name on Efiling Portal: Anupam Krishna Sing

    Name on PAN card is correct, but, name on efiling portal is incorrect as letter ‘h’ is missing on my last name as updated in efiling portal.

    PAN verification has failed in EPFO due to this name mismatch.

    Will this cause any problem in online PF withdrawal after more tha 5 years of continuous service?

    • Dear Anupam,
      Ideally the name as in PAN should be used by the IT dept.
      Suggest you to submit your grievance through e-Nivaran portal.
      In case, you get a solution from the IT dept, kindly share the info here, can be useful to all of us, thank you!

  • Hi,

    Earlier My Name in PAN card is SANTHOSH KUMAR GUJJA but my aadhar card is G SANTHOSH KUMAR( the same name in UAN). So, I have corrected my name in PAN as G SANTHOSH KUMAR. But as i observe The ITD would have the full name as GUJJA SANTHOSH KUMAR. In this case while adding KYC for PAN I got the mismatch between UAN and PAN error. Could you please suggest me on this.

    • Dear Santhosh,
      Ideally the EPFO has to start accepting these kind of minor but valid mis-matches (discrepancies in name format).
      You may have to either correct the names in UAN & Aadhaar or have to go for offline withdrawals.
      Suggest you to submit your grievance to epfo..click here..

  • Hello Sir,

    My PAN Name is : NITIN BHAGAVAN CHUGANI, UAN and AADHAR have CHUGANI NITIN BHAGAVAN.
    Do I need to change my Name in PAN ? First Name is Nitin, Middle Name is BHAGAVAN and surname is CHUGANI.
    So AADHAR and UAN have actually incorrect format but since these 2 are linked, I think changing in PAN would be easiest.

    Also, even though my PAN was Unverified, I was able to raise a Online Claim for my PF withdraw and in that form too the PAN is stated as PAN NOT VERIFIED. So, will the TDS be charged. I have served for 8.5 years and PF withdrawal is for 8.5Lakhs.

    If I change my PAN now, will i be able to save the TDS or any other way to save my tax ?

  • Hi sir,

    My PAN is not able to verify in UAN portal. the
    display name in PAN is SAPTA PAVANKUMAR
    display name in Aadhar is SAPTA PAVAN KUMAR, a space has been added.

    i would like with draw pf online for housing loan. how to do online/offline verification for PAN.

    • Dear pavan,
      Ideally the EPFO should allow these kind of minor mismatch issues. But, their systems are yet to accept these.
      You may have to get your name corrected in your PAN card.

  • Dear Sir,
    I am not able to update my Pancard in UAN portal because of name mismatch with income tax department records. I applied for PF amount through online as I was ready to give 34 percent TDS but it got rejected. I came to know from EPFO customer care executive that the same is rejected because the employer did not give Pancard details to EPFO. Now I am totally confused. How can I get PF amount through online application. Kindly suggest.

  • Hi Sreekanth,

    I had my friend visit the KR Puram(Bangalore) EPFO office & enquire about the PAN mismatch. Officers there have strictly refused to accept offline forms. Incase the withdrawal amount is less than 2.5 lakhs, we have been asked to file the claim online and go to the EPFO office with the online claim reference number , PAN card copy , FORM 15G. Other option is to correct the PAN to ensure it matches with UAN. UAN online claim facility is down for 3 days for maintenance and we don’t know when it will be working. There has been lot of changes going on with the EPFO process in recent times. Hopefully there will be some easier solution to this PAN mismatch.

    • Dear Radhika,
      As per the previous notification EPF withdrawals of above Rs 10 lakh are accepted in online mode only.
      However, as per the latest guidelines, EPFO has reversed their decision and they are now again accepting offline claims as well.

      Kindly go through this link..

  • Hi,
    On UAN name is Rajesh
    Pan name is Rajesh Mehta (verified on UAN)
    PF amount less then 50k.

    Then can i withdrawal PF.

    • Yes Rajesh you can withdraw the amount without pan card verification if the amount is less than 50000 Rs .
      I hope this will help you .

  • dear sir,
    i am facing a problem during verification of PAN with UAN. although my name is same in IT, PAN and UAN.

    UAN name: shah gunjan
    pan name: shah gunjan kanubhai
    IT name : gunjan kanubhai shah

    plz suggest what to do now. ?

    • Dear gunjan,
      IT name? Are you referring to e-filing portal?
      If you notice, the name format is different..Ideally, you may have to maintain the same name format across PAN/UAN/Aadhaar..

  • Dear sreekanth,

    I need your help in resolvinv issue with pf withdrawal. My details are like following in kyc docs.

    Pan: CHANDRASHEKHAR BOGAVI C
    Aadhar: C CHANDRASHEKHAR BOGAVI
    Uan: CHANDRASHEKHAR BOGAVI C

    Aadhaar verification is already done but i am unable to verify my pan (Showing error as: Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department). What should i do for this situation though all the data was correct. whether i have to correct name change in PAN/UAN/Aadhaar?
    Please help me with this.

    • Dear Chandrashekhar,
      Looks like this is due to a tech glitch..as your name format in PAN card matches with UAN, still you are getting verification failed message..
      Suggest you to kindly contact the EPFO..click here..

  • Hi Sir,

    My UAN Name – DHANALAKSHMI
    Aadhar – DHANALAKSHMI
    PAN – DHANALAKSHMI (My PAN database also have the same name)

    My Aadhar & UAN already linked but i am unable to update my PAN. It is showing ‘ Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)’.

    I received the same response for my grievance. Though my details are correct, i am not able to update my KYC. I need to withdraw my PF. /please help me on this.

    • Dear Dhanalakshmi,
      As per the revised guidelines, for issuing PAN cards, the applicant’s Last Name/ Surname is a mandatory field.
      But one can get PAN issued with single name by writing name in surname and leaving first & middle names blank in pan application.

      So, mostly your name in PAN is surname whereas in Aadhaar/UAN your given name is updated. Kindly re-check.

  • Hi Srikanth,

    I need your help in resolvinv issue with pf withdrawal. My details are like following in kyc docs.

    Pan: nirosha paladugu
    Aadhar: paladugu nirosha
    Uan: paladugu nirosha.

    Now i am unable to verify my pan. What should i do for this situation. All the data was correct. Why UAN is not verifying the first and surnames independantly? Please help me with this.

  • Dear Sreekanth,

    I studied your reply against PAN with UAN. But my case,
    AADHAR NAME: R SANKARAESWARAN
    UAN NAME : R SANKARAESWARAN
    PAN NAME: R SANKARAESWARAN

    Aadhar & PAN linked. Aadhar & UAN linked. While doing PAN & UAN linking , getting error message like PAN verification failed ( Name against UAN does not match with the name in Income Tax Department ). What is the reason? Names are same in AADHAR, PAN & UAN. But not able to link PAN with UAN. Please give solution for the same…

    • Dear SANKARAESWARAN,
      Kindly note that it can be just a display name in PAN, because short form or initials are not allowed in PAN database. The initial ‘R’ would have been udpated as in full form in PAN. Kindly check it in IT e-Filing portal.

  • Hi Shrikant,

    i left my previous company 1.5 yrs ago, but i have not withdrawal my pf due to i moved to mumbai. i have submitted document to withdrawal pf in november but due to my old company bear lose they didn’t forward my pf docs.. now i have checked online that my aadhar is added but pan and account number is not added.

    i want to apply my pf online.. how could i apply? how could i add and verify my pan card details. my old pf account is registered in delhi.. also can i link my old UAn with new UAN provided by new company.

    Regrads

    japjot

  • Hi Sreekanth,
    I am having issue with mismatch in name. My name is Srivithya N in PAN but in income tax website it shows as Narayanan Srivithya. My name in UAN is Srivithya Narayanan. In My Aadhar Card earlier it was Srivithya Narayanan to be same as all other record i changed to Srivithya N. But my aadhar as been verified already in UAN portal before i change my name. Now i couldn’t update my PAN and Aadhar in KYC detail in UAN Portal. It shows mismatch of name with UAN. In the same time i am unable to update my name under modify basic details as my aadhar already verified.
    Could you please guide me which name should i follow as per Aadhar card or as per Pan Card. And also how can i update my name in UAN.

    • Dear Srivithya,
      Srivithya N is just a display name as in PAN card. Kindly note that short initial are not allowed in PAN database hence the full form of your sirname.

      Ideally follow as in PAN name that’s the in full format. Kindly make sure your details match as in PAN with Aadhaar and EPF UAN.

      In case, you have to get your name corrected in UAN, that can be done through offline mode only, as your Aadhaar has already been linked. You need to submit joint-declaration form along with your employer to the EPFO. Kindly contact your employer for this request.

      • Hi Sreekanth,
        Thanks for your reply.
        Do i need to update my Uan and Aadhar as per Pan if i wish to apply my pf withdrawal offline.
        Also could you please tell me what forms and documents to be sent to my employer for pf withdrawal offline.

        Thanks & Regards,
        Srivithya

  • Hi……my past employer is not verifying my pan and account details in my of account due to which I am not able to withdraw pf amount. I went n spoke to him but he says he has done everything. In my of account it says bank details and pan not verified. What can be done???

    • Dear Pushpa ..Its their duty to approve your KYC details. If they have not been approved, you may kindly share the screenshots of your kyc status to them.

  • Dear Sreekanth ,

    Initially my name mentioned on EPFO portal was not as per Aadhar so I got it corrected by raising change request as guided by you. Thank you for it.

    At the same time, PAN verification was also failed. now after correcting details, I am not getting any option to verify PAN again and status is failed in home tab. Can you guide how I can verify it again?

    Also on EPFO portal, under Digitally Approved KYC section, Aadhar and PAN “Online Verification Status” is showing unverified. Can you please explain what can be a reason.

    Just to add, in UAN CARD KYC status is coming as Yes.

    Thanking you in anticipation. You are really doing great work.

    • Dear Rahul,
      Are the date in PAN (name format) matching with that of UAN card??
      Did you get PAN details corrected?
      If yes, suggest you to add PAN data in UAN kyc again and get them approved by your employer again and then try digitally verifying them.

  • आदरणीय मोहदय
    मेरा uan नंबर -100910893971 UAN पोर्टल पर मेरा अकाउंट नंबर और पैन कार्ड वेरीफाई नहीं हो रहा है
    उपरोक्त दिए गया विवरण दुवारा मेरी समश्श्या का समाधान करने की कृपा करे

  • Hi,
    If I want to apply PF offline dat is through EPF office ,is it really requires pan to be verified in kyc as an error message is coming name mismatch,my name in uan and pan card are same but it is updated in kyc with surname,so it is coming as mismatch, instead of applying online as it is big process with name change I came to a conclusion to apply in PF office, please suggest whether it is to be verified eventhough then what are the steps to be done.
    Thanks in advance..

    • Dear Prasanna,
      If you are submitting EPF claim directly at EPFO, online PAN verification is not mandatory.
      You can submit CCF-Aadhaar form, copy of Aadhaar, copy of PAN card, Form 15g (if required) and cancelled bank cheque leaf (name should have been imprinted on it).

      It seems, EPFO is rejecting offline claims if EPF withdrawal amount is more than Rs 10 lakhs.

      Kindly read : EPF single page claim forms..

  • I claimed PF online but it is stuck on under process when I click on track however when I go to Know your claim stated it says Rejected – PAN DETAILS/NO NOT MENTIONED IN ONLINE CLAIM/OK.

    But My PAN card is verified. Not sure what I am supposed to do.

    I tried calling PF office but nobody care to answer the phone/Email.

    Any suggestions ?

    • Dear Nripendra .. One of blog readers who is facing similar issue has checked with the EPFO officials, it seems their systems are down and some tech maintenance work is happening.. Suggest you to kindly wait for few days, keep a track of your claim status..

  • Dear friends,
    in my aadhar name as Subharaj Dhandapani and my pan name as D Subharaj . Meanwhile i had checked my data in Efill income tax website My surname shows as Subharaj & First name shows as Dhandapani(my fahter name) So i have face issue of While uploading KYC in website. So what should be i will change whether aadhar or Pan?? Please give any solution ..if possible to update in online or not

  • I am getting pan verification is failed and I updated my my pan card recently but after that it showing pan verification failed and guide me how I need to verify my pan card shall I need to visit pf office to verify my pan.

    • Dear MANSUR,
      After correcting your PAN details, did you try submitting the PAN details again in KYC section?

      If not, suggest you to add your PAN details, get them approved by your employer and then try to verify online.

  • Hi Sreekanth,

    Firstly, I congratulate you for the awesome work that you are doing to help people! We all thank you for that!

    Secondly, could you tell us exactly WHAT DATA is matched between UAN and IT Dep.? Is it just the name or anything else?

    Also brother, did you find any solution to the Pan verification error as of now?

    Again, a big thanks man!

    • Dear Rishabh,
      Name, Date of Birth & Gender..

      PAN verification errors can be a tech issue which needs to be resolved by the EPFO, not sure about when they would be resolving this..

  • HI, CAN I AVAIL ONLINE WITHDRAWALS/BENEFITS FROM MY PF ACCOUNT WIHTOUT AADHAR NUMBER AND JUST USING MY PAN CARD NUMBER?

  • Is there any govt rule that if pan card and adhar card names doesn’t match fir pf withdrawal documents…govt cuts 34.5% of amount of pf

      • Hi Sreekanth. My case is Exactly as above.

        My adhaar in KYC is verified. Also linked my adhaar with pan card.

        My name in KYC section is digitally approved by my employer for PAN details, but unverified due to wrong name. My Pan number is correct only.

        So i have corrected my name in income tax department and trying to add the correct pan card details in the KYC, but still it is giving me the same old error (Pan verification failed. Name against UAN does not with income tax department)

        I have checked with both UAN department and Income tax dep both have same name.

        Since my Pan is not verified in KYC, i know iam not eligible to withdraw online claim submission

        Anyways if iam ok with 34% tax deduction rule(since my service is less than 5 years and pan details are not verified in KYC , My question is:

        can i withdraw money by submitting hard copies with UAN helpdesk at my office with unverified PAN Details in KYC. Though Iam ready to submit my pan card hard copy along with my withdrawal papers. Or is it mandatory to get verified Pan details in KYC for any form of Claim submission.
        Please help me.

  • Dear Suresh Ji,
    My name in Aadhar is prodduturi Jaya prakash and PAN database is Jaya prakash prodduturi and on card is prodduturi Jaya prakash but still there is an error message while authenticating Pan Number in epfo.Please suggest me.(My father name has different spelling in aadhar and pan.Will it make any problem?Please help me)

      • Hi Sreekanth, My name appeared as Baranidharan in uan and aadhar but in Pan it was updated as E.Baranidharan. So Initial additionally added in PAN could be a reason for mismatch?

        • Dear Baranidharan,
          PAN database does not allow shorter form of Initials.
          So, when you have submitted PAN application you would have provided the full form only. However, one can opt for just initials as DISPLAY NAME in PAN Card.
          So, kindly check the name format in PAN database and accordingly get the name corrected in Aadhaar/EPF UAN.

  • Hi Sreekanth,

    Thanks a lot for your guidance. All my previous queries was addressed promptly by you.

    I am facing a new issue on my UAN account. When i login to UAN account it says my PAN card is unverified. I tried verifying the PAN by clicking on the “Verify” next to the error, It loads for sometime and then nothing happens.

    Hope you can suggest me a way to verify my PAN card without hassle.

    Thank you in Advance.

    regards,
    Sumith

    • Dear Sumith,
      There have been many issues reported with this ‘PAN verification’ option by other blog readers as well.
      I am assuming some tech issues.

      Meanwhile, try submitting your grievance to the EPFO online..click here..

  • Dear Sir,
    My name updated UAN portal and Aadhaar as Naveen P but in PAN card printed name showing as Naveen P but incometax dept showing Ponnusamy Naveen , Every time I try to verify PAN I get the error “Error while PAN authentication. Could not send Message.” This is happening even with name in UAN, PAN and Aadhaar be same.how to solve the problem?

  • Dear Admin,
    My name updated and adhaar verified as Suresh Duraisamy but in PAN card printed name showing Suresh D but in income tax department its showing Duraisamy Suresh , now i have changed my adhaar as Suresh D but I’m not able to edit my name its throwing adhaar details are already verified in unified portal , now as per document PAN and Adhaar is same Suresh D but portal name is Suresh Duraisamy ,kindly guide me what will do ….

    • Dear Suresh,
      Your name ‘Suresh D’ in PAN is just the display name. Kindly note that short form of initials is not accepted in PAN hence the IT database has your full name which is correct and should be matched with.

      • Dear Srikanth,
        Thanks for your reply, yes you are correct only but income tax database my name showing “DURAISAMY SURESH” actual name is “SURESH DURAISAMY” in this case how i can proceed , please help me out

        • Dear Suresh,
          You may have to get the name format corrected in your PAN (based on your correct first name and sir name). Kindly be careful in filling up PAN data correction form.

        • Dear Suresh,
          Iam also facing same problem brother. Please guide me. What should i do?? whether change on Aadhar or pan..Please tell me .

          My mobile no 7904181178

  • Dear Sir,

    I have updated my Aadhar in KYC and it is verified, now I am trying to update my PAN in KYC but, I am getting the below error.
    “Error while PAN authentication. Could not send Message.”.
    Please help me, how to resolve this issue.

    Thanks

  • I don’t get the Verify button on Member’s profile as you have shown. Every time I try to do PAN authentication I get the error “Error while PAN authentication. Could not send Message.” This is happening even with name in UAN, PAN and Aadhaar being same. Had it been different, I would fill the Joint Declaration form. But it’s all across. Does the authentication work on some other parameters besides name?

      • did you check your pan through online? the name shown in card and online would be differ by first and last name. so check it in online. mine is differ but it does not shows as name differ. it shows as unable send message. so i confused

        • Dear saravanan,
          Rightly said!
          Firstly, one needs to check the name format given in UAN Vs PAN / Aadhaar. The format should be the same..
          Regarding the error message..Looks like this is a technical issue, the EPFO has to sort it out..

          You may kindly submit grievance to the epfo online..click here..

  • pan card kyc issue pan not authenticated , not send the message this message genrate kindly solve my problem

  • Hi,
    I was trying to add my PAN number to my EPFO account but due to any reason, I am getting an error of “Error while PAN authentication. Could not send Message.” Can you please help me with.

  • Hello sir when I tried to summit my pan card number & name I show error while pan authentication, couldn’t send a msg. What I do for pan card link with pf account pls give some suggestions
    …

    then

  • Dear Sir,
    I have updated my Aadhar in KYC and it is verified but now I am trying to update my PAN # in KYC but, I am getting the below error.
    “Error while PAN authentication. Could not send Message.”.
    Please help me, how to resolve this issue.

  • Dear Sir,
    I have updated my Aadhar in KYC and it is verified but now I am trying to update my PAN # in KYC but, I am getting the below error.
    “Error while PAN authentication. Could not send Message.”.
    Please help me, how to resolve this issue.

    Thanks

  • Hi,

    I have updated my Aadhar in KYC and it is verified but now I am trying to update my PAN # in KYC but, I am getting the below error.
    “Error while PAN authentication. Could not send Message.”.
    Please help me, how to resolve this issue.
    Thanks in advance.

  • Hi

    Need your help. My PAN details are showing “verification failed” on UAN website. The reason for the same is that my name in PAN records is in expanded form of my abbreviation. My name in UAN, Education docs, employment history, bank accounts, Aadhar is M Swaminathan. As PAN does not take initials my name in PAN records is Mahalingam Swaminathan.

    I cannot change my details in other documents as I want M Swaminathan to continue. Please advise on how to get the PAN linked with UAN. Can this process be done offline as well

    • Dear Swaminathan,
      Yes, this can be done (name correction) offline as well. You need to submit a joint declaration form along with your employer to the EPFO. Kindly contact your employer.

  • WHEN I TRY TO PUT KYC ( PAN CARD ) DETAILS, IT’S SHOW BELOW ERROR, HOT GET VERIFY PAN NO IN
    UAN ACCOUNT, ADDHAR CARD HAS LINKED , BUT PAN NO NO LINKING,

    Error while PAN authentication. Could not send Message.

  • Sir My Name is N Ganesh Kumar in my pan card and uan profile name is same but in epfo portal kyc details while entering pan card details showing error.

    please suggest me sir.

  • Hi Srikanth

    i served in 2 companies(first-5 years and second -2 years) and able to see the both in service details (VIEW TAB),but when applying for claim ,only recent company is listed and i’m getting below message i popup(my PAN Verification is failed state)
    As your service is less than 5 years and your verified PAN are not avialable.income tax as the highest slab of 34.6% is liable to be dedcuted if your settlement ammount crosses Rs 500000/- you are adivised to update your PAN details before filing for Online claine and also check youe balance before proceedign to submit PF settlement Claim

    Request you to help me on this

      • Hi Sreekanth,

        In Aadhar card my name is Firstname+middlename+surname ,but it PAN its FirstName+MiddleName+(Surname Intial letter).
        Can i go ahead and withdraw the PF (mainly worried about i’m getting below message ) popup(my PAN Verification is failed state)
        As your service is less than 5 years and your verified PAN are not avialable.income tax as the highest slab of 34.6% is liable to be dedcuted if your settlement ammount crosses Rs 500000/- you are adivised to update your PAN details before filing for Online claine and also check youe balance before proceedign to submit PF settlement Claim)

  • Hi Team,

    Iam not able to upload Pan details in UAN getting error stating,Error while PAN authintication.Could not send message.Please help me what i can do.

  • Dear sir I have updated all needed Kyc and they are approved by employer too. But when I am trying to update my PAN it’s showing error “Error while PAN authentication. Could not send Message.” I had a mail conversation to EPFIGMS,he said that change UAN name or Pan Card name.But both are correct now.why to change?
    And I have withdrawn my pf amount from 2nd company before the transfer of amount from 1st company.How to withdraw Pf of st company online.Only 2nd company member id is showing to aplly online which was already taken.

    Please suggest me sir.

    • Dear krishna,
      PAN Error : This seems to be issue for most the members, though the names in PAN Vs UAN match, can be a tech issue.
      You may contact your ex-employer (1st EPF ac) and apply for withdrawal .

  • Hi sir I tried to update my kyc but wen I tried for pan it says error while pan authentication. Could not send a message. Can u help wit this.. Sir

  • Dear sir I have updated all needed Kyc and they are approved by employer too. But when I am trying to update my PAN it’s showing error “Error while PAN authentication. Could not send Message.”
    Request you to please help me.

  • Hi,
    I was trying to add my PAN number to my EPFO account but due to any reason, I am getting an error of “Error while PAN authentication. Could not send Message.” Can you please help me with.

    Regards,
    Jasmine

  • Hey Sreekanth,

    My UAN needed gender correction. Though it showed MS. XXXXXX , under the gender section it showed male. I made the changes(when I made the correction, it asked for my AADHAR number too) saved it to be verified by the employer. At the same time I also added the details in KYC (PAN, AADHAR, Bank) to be approved by employer. Now my employer has verified my gender correction request. He says as he is not able to verify the AADHAR details under KYC, it is showing an error message that name,DOB or gender not matching. Understandable since the details originally(gender) were wrong and also he just approved it for correction. At this point of time do you think he can’t approve my PAN details and bank details? Will AADHAR being under correction stop him from approving my KYC- PAN and Bank details.

    • Dear Meena
      1st of all Your gender change request will be approved by your employer and after that by EPF office. after approving this by pf office, you can do KYC with PAN.

  • HI Sir,

    I would like to withdraw my PF amount but the mobile number which i had given in PF account had been lost , hence i tried using verification method using forgot password but getting error for PAN CARD number as Details not matching .
    I have not updated Aadhar card number before .
    How do i fill the KYC details without changing the mobile number?
    Kindly advice

    • Dear Ramya,
      You may try getting a new SIM with the same mobile number from your telecom service provider.
      You can try submitting PAN and aadhaar details under KYC section of your UAN interface.
      Get them approved by your employer and also digitally verify them online.
      Read : How to link EPF UAN and Aadhaar?

  • Hello Sir,
    I did my aadhar based kyc on epfo portal but in my profile section there is blank space on PAN no. Can i feed and verify PAN details by my own without help of the employer as they are too lazy to do such things this happens in small scale industries.
    Plz provide the solution to verify PAN by my own.
    Thanking you for the anticipation of your reply.

    • Dear Gunjan,
      Kindly add PAN details under KYC section and try verifying it in UAN home-page.
      Ideally, the employer approves the KYC PAN details and then you need to verify it.

  • Hi Sreekanth,PLEASE REPLY
    I have applied for PF withdrawal,
    i got pension amount ,but the other(Employe & Employer share,Form 19) got rejected.
    The reason being “Submit F-15G along with PAN COPY ELSE 34.608% of TDS would be detected”.My amont is above50k and my PAn is verified also.I dont know why they have rejected,please please anyone help.
    My email id is shaikpervaz007@gmail.com

    Reply

    • Dear SHAIK,
      I am not sure what could be the reason.
      May I know if you are able to find ‘verified’ status against PAN in UAN portal home page??

      You may kindly contact the EPFO..click here..
      In case, TDS gets deducted, you can claim the refund (if any) when filing your ITR..Kindly go through this link..

      • May I know if you are able to find ‘verified’ status against PAN in UAN portal home page??–Yes,it is verified.
        infact I gotthe Pension amount,but the other amount(employye+employer share has been rejected),but teh other got sanctioned.Is it because my PF is greater than 50k?what could be the reason?

        • Dear SHAIK,
          If the PAN has been verified, ideally your EPF claim also should have been settled even if it is more than Rs 50,000.
          You may try applying it offline and submit the Form 15G (if required).

          • So..Offline means I should go to my previous employer?What is form 15g how should I fill that form?What should I mention in the form?Plz help

              • So i should go directly to the PF office & submit it.What else do i need to take apart from form 15g?

                • Dear SHAIK,
                  You can send the claim forms through Post to EPF regional office (where your EPF ac is being maintained).
                  You need to enclose cancelled bank cheque, pan card and aadhaar card copies.

                  • Hi Sreekanth
                    Thanks for your kind help,I would also like to know which form should i fill in?Is it From 19?or COmposite From?Remember i have go the Pension share which was 26k,but not the employee/employer share which is above 50k.Please let me know & is the cancelled cheque mandatory?Thanks again for your utmost patience.

                    • Dear SHAIK,
                      To claim EPF balance, you have to submit Form 19. Yes, cancelled bank cheque leaf (with name imprinted on it) is mandatory for offline claims.

  • Ji ,unable to seeding PAN in portal ,it seems that server issue ,my pan details is very clear but unable to complete this process ,what is solution fot this issue plz mentione web link verify pan

  • Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department

  • I have submitted online partial withdrawal request for illness. My service is more than 5 yrs ,so is PAN verification must? My pan verification failed due to expanded name and initial mismatch. Aadhar is seeded. Will my claim be approved?

    • Dear Sreebindu,
      I believe that digital verification of PAN is mandatory for online claims.
      In case, your partial withdrawal claim gets approved, kindly let us know, can be useful to other blog readers.
      Thank you!

  • Hi sir, I am unable to link my PAN to UAN, tried to update in KYC, however the error : Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department).
    Due to this, I have already amended my name in the PAN as per the UAN records. I still facing the same problem. Kindly suggest. How to get the PAN linked to UAN.

    • Dear SURESH,
      Kindly check if given name, middle name and last name between UAN account and PAN are same.
      Did you try submitting PAN card details in KYC section for your employer’s approval??

  • Hi sir,
    This is Md musadiq Ahmed initially my pan card is linked in EPF portal but from last 6 months its shows pan not verified. When am going to link its shows name in IT not matches in uan, then i made correction of my pan card same as in uan but stills it displays the same error. Could u plz suggest me how to overcome from this problem…

  • My employer approved my PAN but my PAN details in KYC is mentioned a unverified. I have applied for PF Advance for illness and it got rejected. Why it is so?

      • I guess the problem would be in PAN they ha included my father name also… where as in my aadhar and uan my name with initial alone is there. My aadhar got verified. Tried all source but couldn’t really know what to do about it

        • Dear Srikanth Reddy,

          Can you please provide the solution for the issue faced by Lydiance as i am also facing the same issue.

          Thanks
          Prem

          • Dear Srikanth Reddy,
            My service in current organization is 9years. So, for my case PAN verification is mandatory?? as i read in one artical that only when service is less than 5 years than PAN need to be submitted??

            Thanks,
            Prem

  • In KYC section showing PAN is approved by employer and Verified by ITD also. But PAN is showing Blank in Member Profile in Home Page.
    Please suggest.

  • Hi sir, I am unable to link my PAN to UAN, tried to update in KYC, however the error : Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department).
    Due to this, I have already amended my name in the PAN as per the UAN records. I still facing the same problem. Kindly suggest. How to get the PAN linked to UAN.

    • Dear Ramakrishna,
      Suggest you to submit PAN details again to the employer through KYC section in your UAN account.
      Get it approved by them and then you can re-try verifying it.

  • Hi, I am unable to link my PAN to UAN, it appears as : PAN APPXXXXX4P | Failed. tried to update in KYC, however the error : Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department).
    Due to this, I have already amended my name in the PAN as per the UAN records. I still facing the same problem. Kindly suggest. How to get the PAN linked to UAN.

    • Dear Solmon,
      Suggest you to submit PAN details again to the employer through KYC section in your UAN account.
      Get it approved by them and then you can re-try verifying it.

  • I left the job and I would like to withdraw/ close my PF balance. My PAN verification has failed; however Aadhaar is verified. I have two questions:

    a) do I have only option of placing the withdrawal/ closure request offline as the PAN verification is failed?
    b) if yes, do I need to send the physical application by ‘registered post’ so that I have some record?

    Looking forward to hear from you.

  • Hi Srikanth,

    My PAN verification is failed in the UAN portal but Aadhar shows digitally verified. I am a member of an exempted establishment and if I give a request to withdraw my PF deposit at the time of resignation, will it attract any kind of deductions or charges?, assume that the accumulated amount is 1L. Thanks. Rajesh

  • Sir, my name enter in pf account same as my pan card. But I can’t add my pan card through online. It say name mismatch .plz help to solve this problem. I have verified all details.

  • Sir

    What are the documents required to withdraw EPF offline?
    If I send the scan copy of the Affidavit of name change and the withdrawal form duly filled to the employer as they have to sign in the form.

    In my Aadhar and bank account my name is SOBHA NAIR

    In Pan card it is SOBHA DEVI. For pan card correction, I have submitted a form attested by gazetted officer and submitted to a local agent who do the correction by collecting Rs.260/- it is under process.

    Now, as my date of Birth and name in the UAN is wrong and in the Aadhar, Pan and bank account is the same. If UAN should match with the Aadhar and PAN for offline withdrawal also then DOB change is must which is not an easy task because I don’t have Education certificate and passport etc.
    What you said is exactly correct, I have to challenge before the Magistrate for getting a certificate.

    I contacted my employer and asked to get my claim offline but they are telling offline also these are required.

    Please guide.

    Regards
    Sobha

  • Hi Sreekanth,

    Is there anyway I can re-enter (online) the PAN details on my EPFO profile, which shows ‘failed’ status currently?

    Note: my Aadhaar KYC is already verified.

    Thanks

  • hello
    I have subbmitted my withdrawal forms for final settlement in Nov’17 and the same has been deposited in Dec’17 by my employer in PF office. I haven’t received any amount yet. MY uan no is 100368102493.

    Kindly advise.

  • Hi Sir,

    mera naam mohd rahman hai aur main kolkata me job kar raha tha jis company main job kar raha tha wo delhi based company tha yeh company achanak ek din phone kar ke bola kolkata branch band ho raha hai aur ek dam se band kar diya abhi na to wo hamara EPFO KYC approve kar raha hai na kuchh bol raha ab main apna PF kaise withdrawals kar sakte hai please help kijiye

    Contact no-9818683343

  • Hi ShreeKanth,

    My KYC for PAN number is Approved from my current employer and is showing as verified by ITD but in my profile section PAN number is not showing. Due to which i am not able to claim the PF as i am going for claim it is showing as PAN Not available. TDS applicable 34.6%. Reason for this might be as there is another record for PAN number showing in the Digitally Approved KYC Section but it’s online verification status is showing as unverified. So please help me out so that i can claim my PF.

    • Dear Vishal,
      If the status of PAN is unverified in UAN interface home page, you may kindly submit PAN details again, your employer can then approve it and at the same time this can be cross-checked with the ITD and try to get the verified status in home-page.
      After which, you may be eligible to submit claims online.

  • Hi Sreekanth,
    My PAN and Aadhar is linked in the income tax portal. My UAN and Aadhar are also verified in UAN interface. How ever i am not able to update my KYC in UAN with the PAN card. It’s saying name mismatch. Can you please let me know how to get from here.
    Thanks,
    Sunil

  • Hello Srikant,

    On the EPFO website after I log-in on the service history details I have 3 PF number listed, out of which I have already claimed the first PF and it’s been settled and the third one is my current PF account, the second PF account is the one where I worked only for 2-3 months and left it. I need to withdraw the PF for the second PF account, but I do not know how to do it and I also do not know how to combine it with the current one. I tried checking the online claim service but it is not giving me any option for the second PF account withdrawal

  • Dear Sir,

    My PF amount is less than 50 k and PAN, AADHAR and bank details were seeded in UAN website, but the an issue I facing is not able to verify my PAN digitally. Is it mandatory to verify it? I hope there shouldn’t be any deduction if I go for online claim without PAN verification as the settlement amount is less than 50 k. Please advise me. Thank you.

  • Dear shreekanth,

    I have applied for PF online .
    After checking the status its showing claim settled but amount dint got credited into my account.
    Can you please tell what i should now??

  • Good morning Team,

    Quick question,

    Is PAN verification mandatory for online PF withdrawal claim? FYI – My aadhar is in approved & verified status.

    Kindly suggest asap.

    Thanks,

    Nitin Pawar

  • Hi,
    My UAN has name OMER FARIS NOOR, and same name is in my PAN too.but when i’m adding PAN number in epf portals it showing as name against uan does not match wiyh name in income tax details.All other deatsils arealso same in Pan and UAN.PLEASE Provode a solution.

  • Hi Sreekanth,

    Good article. My PAN online verification failed due to name mismatch. Later I have got the name corrected in UAN as per PAN. Now, how do it get the PAN re-verified? By any chance you know about this?

    – Abhiram.

  • Hi

    I have applied to modify basic details by 4th January. Yesterday I checked the status its pending at Bangalore field office. But today no details are there. I don’t know whether it’s completed or not… Can you give any suggestion on this, please?

  • Hi, I applied for PF Withdrawal for 19 today through online. Before applying PAN details was showing as FAILED. I dont want to loose 35% as TDS. Now, application is showing as “under process”, what is the procedure to update my PAN details before the completion of online withdrawal process (should I submit PAN Card copy to PF office?).

    • Also, I had recently approached the PAN card department and corrected my name as on Aadhaar Card. Now how to submit my PAN details to PF officials?

      • Dear Kishan,
        You need to provide your PAN details through your UAN member interface, get it approved by your employer and you can then digitally verify it as given in the above article.

  • Hi Srikanth,

    Is the PAN verification mandatory in EPF portal for offline PF claim?

    My verification failed due to problem that PAN database doesn’t allow initials. But shown as unverified in KYC under approved list.

    Aadhaar already linked with UAN.

    • Dear Althaf,
      Tricky situation!
      I believe that it is not mandatory for offline claims.
      However, you need to submit a copy of your PAN card along with the withdrawal form.

  • Hi Srikanth,

    I have a problem with my initials expanded in PAN whereas my UAN and Aadhaar has initials.

    PAN – Althaf Sulthan
    UAN/Aadhaar – Althaf S (Digital verified)

    I have already verified Aadhaar in UAN portal, so now no name change is allowed in UAN as it says Aadhaar already verified. Now I am only left with changing PAN name alone?

    But problem with PAN name is you cannot have the initials at the end. What would be advisable for me?

    Regards,
    Althaf

  • Hi,

    I have a query. In every documents (Aadhaar, PAN, UAN etc.) my name is written as Vishal Raj C R but while verifying my PAN with my UAN account it showing error as “Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)”. I know this error is coming because of my elaborated name is coming in ITR efiling website ie Vishal Raj Chaithanya Rajendra Prasad. Please let me how i can solve this problem.

  • Hi
    aadhaar and UAN are match but PAN mismatch in EPF portal. if i have to change name as per PAN, will the name of aadhaar unverified in portal? how to solve name mismatch for PAN in EPF PORTAL
    my aadhaar name SYED
    my PAN name K. SYED

  • Hi
    aadhaar and UAN are match but PAN mismatch in EPF portal. if i have to change name as per PAN, will the name of aadhaar unverified in portal? how to solve name mismatch for PAN in EPF PORTAL

  • Hello Sreekanth,

    I have to Verify my Pancard in UAN, but I don’t see anything in my Member profile(Home), it is empty. So I don’t have the option of verify button.
    Do you know what will be the issue here?

    Thanks
    Regards,
    Amal

      • Yes before submitting Aadhar, I had bank and pancard as my KYC. Now Aadhar is verified but in the pancard column I see its unverified but it is approved by my previous employer.

        • Dear Amal..Kindly check if your personal details in PAN Vs UAN are matching or not.
          You may try re-submitting your PAN details, get it approved by your employer and then you can re-verify it.

          • Ok. I will check that.
            One more question, I am an NRI now, if I apply for the PF claim, will I get the full amount or just my contribution?

            Regards
            Amal

  • ONE EMPLOYEE HAS LOST HIS REGISTER MOBILE NO WITH UAN ACTIVATE. NO MESSAGE NOT READ FOR FORGET PASSWORD FOR CREATE NEW PASSWORD. NOW CAN HE DO SOLVE THIS GREAT PROBELEM ?

  • Hi Sreekanth, Had a general question. Could you tell me how long it would take for PF account closure when applied online, vs offline (submitting the form at the PF office)? Considering the online option seems to be having so many hiccups, want to know if it would be better to start the offline process. Thank you

  • Hi Sreekanth,

    Please advice if the PAN verification once failed in EPF due to name mismatch. Now the name is been corrected in EPF site through Aadhar no. but still PAN verification reflecting as failed. There is no option to re-update/re-verify PAN in member profile section. Please advice how to take this forward to verify the PAN in EPF.

    Now, i have just updated the PAN in KYC section and clicked on Save option. Post that its reflecting as “to be approved by the establishment”

    • Dear Nilesh,
      Yes, as of now there is no option to re-verify the ‘unverified PAN’ digitally.
      Even I am assuming that one needs to re-submit the PAN under KYC (after name correction against UAN/PAN) and then let the establishment (employer) approve it.
      After that, an employee can try re-verifying it! (assuming that VERIFY option will be made available).

      Request you to share the status of your PAN verification here, can be useful to all of us! Thank you!

      • Hi Nilesh,

        I am too facing the same issue.

        But, why PAN re-verification is required when Employer has already verified it ?

        • Dear Harsh,
          For withdrawals below 5 year service period, TDS is applicable and PAN is mandatory (for offline / online claims).
          The EPFO checks the personal details against UAN with the details in PAN database of the Income tax dept.
          Hence, online verification of the PAN is important and mandatory for EPF members (especially for online claims).

    • Hi Nilesh, Did re-adding the PAN card fix this issue for you – did the “Verify” option appear against PAN on the PF portal? Also, if your employer approved the latest PAN card entry, will there be 2 rows of the same PAN card number under “Approved KYC” or would the old one get deleted automatically? Thank you

      • Hi Guys!

        Yes it worked by re-adding the PAN no. under KYC. Its verified by “ITD” . Guess its been validated by the employer first online and then ITD.

        Yes Anita, its two row under KYC section, the previous one reflecting as unverified and the latest verified. However in the Home page “Member profile” appearing as PAN verified.

        Thanks

          • Thanks, Nilesh & Sreekanth.

            Sreekanth, I believe the name on the PAN card has to be exactly the same as on the UAN portal for it to be digitally verified on the portal?
            I just noticed the name on my PAN card is just Anita, and on the portal it’s with my initials. Do you think that would cause an issue with digital verification even when I re-add the PAN number? Thanks

            • Hi Sreekanth, there seems to be an instant verification against the Income Tax/PAN database & PF portal. I tried re-adding my PAN under KYC on the PF portal, and it did not accept it stating a name mismatch between IT dept and UAN.
              In this case, I would have to go for an offline claim submission… My question now is, would the fact that my name on the PAN card is different create any issues even for an offline claim request…? Thank you

              • I believe, on the application for PAN card, you have to mention the full name (expanding the initials). But, can choose to have a shortened version of the name as the “display” name on the PAN card itself. (That’s what I remember from applying for PAN years back).
                And thank you for the earlier update on PAN card name & UAN portal name. Unfortunately, if I change the name on UAN portal, then there will be a name mismatch with Aadhar card. And I already have Aadhar digitally verified on the UAN portal. As I understand, it is more important for name on UAN portal to match with Aadhar card’s name (than with name on PAN card)…. So, will go for offline claim with a copy of PAN card, as you suggested. Thanks!

                • Hello Guys,

                  Lemme share my experience here.

                  My KYC (Aadhar, PAN Bank A/C) was verified 3 years ago by my previous employer. A couple of weeks ago, UAN shockingly displayed that my PAN failed. PAN Unverified!!

                  Then i realised that the name on my PAN card ended with my initials while UAN and Aadhar just had my name spelt as ‘Arun Kumar’.

                  When i tried uploading my PAN i encountered an error message on UAN that stated (Name against UAN does not match with the NAME in Income Tax Department).

                  Worried about the 34% TDS deduction while withdrawing PF if PAN not verified, I thought of correcting the name on my PAN online. It took around 12 days to get a copy of my corrected PAN from NSDL to my residential address.

                  After which, I was able to upload /re-submit my PAN on UAN for my employer’s to digitally verify the same. Right now, its all fixed.

                • Hi Anita ,

                  I am sailing in the same boat as you. After a long struggle I made my UAN & Aadhar names match. But now facing an error that UAN name is not matching with PAN. Even though it looks the same as you have mentioned the surname is expanded in PAN database. When you meant offline submission, do you mean submitting forms physically through your ex-employer? My ex-employer has sent me 2 forms Composite Claim Forms(aadhar) and Composite Claim Forms(non-aadhar) & has asked me to fill both and send along with self-attested copies of PAN,AADHAR & UAN back to them.

                  Were you able to successfully withdraw offline? Did you have 34% deduction due to PAN not being verified in UAN?
                  Appreciate your help in this regard.

                  • Hi Radhika, Sorry I seem to have missed your comment earlier. If you are still looking for clarifications:
                    By offline, I meant submitting the forms yourself at the respective PF office. If Aadhar is verified on the UAN portal, you can use the Composite claim-Aadhar form which does not need the employer’s signature, provided, your bank account details are also added & approved by the employer on the UAN portal.

                    I spoke to someone at the PF office and was suggested to apply online (even with PAN not verified), and to submit a copy of the PAN and Form 15G manually/in person to the PF office with the online claim acknowledgement. But when I went to submit these forms after putting in an online claim, the PF office said the online claim was rejected although it did not show as rejected on my end on the UAN portal.
                    Anyway, I then submitted an offline claim at the PF office with these documents:
                    Composite claim-Aadhar form (I was closing my PF account, so I gave just one copy & selected both PF & pension withdrawal option on the same form – at the top; instructions from many websites suggest giving 2 copies – one for PF, and one for pension withdrawal);
                    Self-attested PAN copy;
                    Form 15G (2 copies);
                    A cancelled cheque leaf (this should show your bank account details – the one you updated on UAN portal);
                    Screenshots from UAN portal where it showed PAN number as added but not verified (the screen when you select the online claim option from the dropdown menu on the UAN portal).

                    The online claim I had originally submitted was showing as in-process on my end for almost a week. The status changed to rejected only around the time the claim was settled. I am not sure if mine was considered as an offline claim or online claim, but I received the money with no tax deductions in 1 week.

                    Hope this helps.

                    • Thanks a lot Anita. thats really helpful. I had my ex-employer submit all of the above documents except for screenshot of PAN mismatch. Unfortunately the PF office have stopped accepting manual withdrawal forms and they accept only online claims. :-(. Am really in a fix as what to do as am living outside india. My employer said he is going to try once again next week. But no idea what to do if they dont accept it.

                    • Dear Radhika,
                      Kindly note that EPFO has now reversed their decision regarding offline claims.
                      As per the latest update, they have taken a decision to process offline claims as well.

                    • Hi Sreekanth,
                      The same was my understanding too. But unfortunately K.R.PURAM(bangalore) EPFO is not accepting offline claims. I have tried submitting offline forms twice and both times they didn’t accept & was told they don’t accept offline claims any longer. I raised a grievance for my PAN mismatch & was advised in writing by the EPFO that either I should correct my name to ensure it matches or file online claim and submit form 15g& PAN immediately at EPFO office. So I did the same & today my online claims have been rejected. No reason has been mentioned. Hence I have raised a grievance for the same. Waiting for their response.

                    • Dear Radhika,
                      Thanks for sharing this status updated & info!
                      It is very unfortunate that each EPFO regional office follows different set of procedural rules.

                    • Hi Sreekanth,
                      I want to update about my PF withdrawal experience without PAN linking. I had raised a grievance with EPFO and was advised to either correct PAN name to match with UAN or raise online claim and submit PAN copy and FORM15G immediately at PF office. My ex-employer agreed to submit the documents at PF office. I shared my online claim tracking numbers with him which he noted on top of the PAN copy. But my online claim got rejected the first time because my ex-employer went a day after the online claim was submitted. I was told the reject reason as PAN & 15g weren’t available. So the second time , even though he went to PF office on the same day as my online claim request, they rejected it without giving a proper reason. But my ex-employer suspected that they were expecting the online claim PDF acknowledgment to be submitted as well. I raised a grievance again but didn’t get any response.After waiting for couple of weeks I submitted the online claim again & my ex-employer visited the PF office on same day with PDF acknowledgement along with form 15g & PAN. Finally , it was approved. I got my settlement amount within 10 days(both PF & pension). Key take aways from my experience:
                      1. If PAN & UAN name doesn’t match and can’t be corrected raise a grievance . If the grievance response suggest to raise online claim and submit PAN & FORM 15G at PF office, print the response.
                      2. Raise the online claim & save the PDF acknowledgement.
                      3.Visit your PF office on the same day as you raised your online claim with your 1.Grievance response2.PAN CARD COPY 3.FILLED FORM 15G 4. PDF acknowledgment of online claim & submit it.
                      4. The PDF ack needs to be saved immediately as soon as you submit the claim. Its not available elsewhere in the UAN website once you close the claim page.
                      5. If for some reason the online claim gets rejected , go to https://goo.gl/kFJRpC and click ‘Know your claim status’ to see the reason. I am assuming that the reject reason will get updated here immediately.

                    • Dear RADHIKA,
                      Thank you so much for sharing this useful information with all of us! Appreciate it!

                      So, either the EPF member’s Employer should be very supportive to do the leg-work or the EPF member’s place of residence is same as the concerned EPF regional office to submit the docs on the very same day!

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