Interest on Inoperative EPF account

I left my job in 2013 but did not withdraw my EPF then. I did not join any job  afterwards. I also did not withdraw it in 2016 when my account became inoperative because of media reports that  inoperative accounts would also get interest I am 57 years old now. In 2019 after generation of UN number, I came to know that my PF office had not been giving any interest on my PF balance since 2016. When I complained to them, they told me that my account became inoperative and they had not  received any letter from the government about amendments in PF rules for giving interest  on inoperative accounts till the age 58 years. When I told them that this information was everywhere in the media that now the interest would be given on inoperative accounts. They told me that media was misguiding the EPF members. Now how can I solve this problem?