Do you know that as an LPG (Liquefied Petroleum Gas) consumer, you can claim insurance coverage? Are you aware of your LPG Insurance Policy? LPG consumers are protected for accidental deaths and injuries in case the gas cylinders burst.
Some newspapers have carried articles on this topic (as below), and of late these reports are being widely circulated on Social media platforms (Facebook, Whatsapp etc.,).
- Lokmat Times .
- Deccan Chronicle Article.
- Daily Bhaskar
As per the above media reports, LPG Consumers can claim insurance coverage of up to Rs 40 Lakh, in case of any accidents. This is partly true. LPG accident victims are covered for death and accident, but the insurance coverage is not Rs 40 Lakh, as reported. Also, the oil marketing companies do not take any special insurance policy or coverage for individual LPG consumers.
Both, the LPG companies (oil companies) and the LPG Distributors (Gas agencies) take Third Party Liability Insurance. No premium is collected from the LPG customer. The LPG accident victims can claim insurance from the company and also from his/her local Gas Agency (distributor).
This third party liability policy (public liability policy) provides personal accident cover, reimburses medical expenses and covers property damage at authorized customer’s registered premises. The sum assured given to the accident victims is based on per event (accident) and per person (victim).
I did a little bit of research and found the copy of ‘Public Liability Policy’ taken by Indian Oil (Indane Gas), Bharat Petroleum (Bharat Gas) and Hindustan Petroleum (HP Gas) companies. These companies have taken the insurance policy from United Insurance Company Ltd.,
Below are the insurance coverage details;
- Personal Accident cover – Rs 5 Lakh Per Person Per Event.
- Medical Expenses Max cover – Rs 15 Lakh Per Event.
- Property Damage cover – Rs 1 Lakh Per Event
Click on the below image to download the Public Liability Insurance Policy. (Information on ‘Claim procedure’ is also available)
The maximum ‘limit of liability‘ is as follows;
In addition to the above insurance, the LPG distributors also have third party liability insurance to cover losses, in the event of an LPG accident . I have tried to get the ‘third party insurance cover’ details from my distributor, but without much success. You may also try to get the details from your respective cooking gas distributor. If you are able to source some information, do share the details.
How to claim the insurance in case of an accident?
Procedure to be followed by the LPG customers..
- In case of the unfortunate event of an accident, the LPG customer must immediately inform the distributor in writing. The distributor then informs the concerned oil company and the insurance company about the same.
- Customers are not required to apply to Insurance Company or to contact them directly
- Customers are required to submit to the Oil Company the originals of Death Certificate(s) and Post-Mortem report(s) /Coroners report/Inquest report, as applicable, in case of deaths.
- Customers are required to submit, Original Medical Bills, Doctors’ Prescriptions in original supporting the purchase of the medicines, Discharge Card in original and any other documents related to the hospitalization in case of injuries.
- In case of property damage at customers’ registered premises, the Insurance Co. appoints their Surveyor to assess the loss.
- Your local distributor has to assist you in completing the formalities of an insurance claim.
- To ensure that your claim is not rejected, you should use ISI-mark accessories (such as lighter and gas pipe). You should also ask your gas dealer to carry out maintenance checks at regular intervals.
Every year hundreds of LPG cylinder related accidents are reported. Oil marketing companies and Distributors pay crores of rupees as Insurance premiums. But due to lack of awareness about the LPG insurance policy, not many insurance claims happen.
Actually, Gas Agencies are supposed to display information about the LPG insurance policy on their notice boards. They should inform customers about the insurance cover. But no such measures are being taken.
So, share this information with your friends. Spread the word.
(References : mylpg.in & hindustanpetroleum.com)
Hello Srikant,
Can you give your E- mail address.
I want to ask you few suggestions regarding investment related queries and few other related suggestions/answers from you.
So, would you like to quote your e-mail address so to interact with you.
Regards
Prakash
please note this policy is of 2014-15 and not current one.
The 40 lacs limit was there few years before. They have changed it I suppose.
This policy by UIIC is wrong. The three companies are of different identity and do not have any relationship like subsidiary etc. Each company and respective distributors should be insured separately. For example, all TV media companies cannot take media liability policy.
The regulations like ISI certified Gas stove etc could not be observed especially in rural areas. It is the duty of the Dealer’s delivery personnel to check the connection. Even if they don’t do it and record it claim can be denied. For some remote areas, dealers don’t deliver; the user has to come take it and fix it. Where two cylinders (authorised) are there, they will not be interconnected.
If the Regulations are strictly followed and cylinder burst is due to faulty unit, then only liability can be fixed. The limit is chosen by Insured, ie petroleum companies BUT the victim can sue for more according to the nature of injury, sufferings, medical expenses, loss of income during bed ridden time and convalescence. In case of death, the family have the riggght to claim under Law of torts more than 5 lacs if it feel so.
Dear Sir
My mane is Gopalakrishnan from villupuram tamilnadu.my wife was expaired 27-10-2017 i have all the documents like fir copy ,Inquest paper ,post modern report and death certificate
Can i claim now pl suggest me sir
Local dealer also at the time of accident visited the location
Incidents happens like hose leakage morning she start lighter catched fire she s body she was admitted in jipmer hospitel third day she was expaired
Dear Gopalakrishnan,
Sorry to hear the loss of your spouse!
But, the accident took place in 2017??
It’s been 2 years..So, not sure if the Insurer will accept the claim..
Did you check with the Dealer? You may also check with the Insurer directly on this through local dealer if they are supportive..
I have come to this site only today17-11-2020.
The law of limitation will be applicable here for the user to file monetary claim, which is three years in my opinion. Even now he can move court (ignoring three years limit) after exhausting other avenues quickly by praying for condonation of delay. Non compliance of some regulations may stand in way. but contributory deductions only will be made. If i am contacted through their legal counsel, I can guide but it is a long process. No commitments or assurances can be given. PVS
Dear sir
My parents isssus pmuy pardhan mantri ujjawal yojna (21/3/18) and tomorrow (22/3/2018) suddenly explode cylinder while useing but incas save my parents just little harm but destroy my old home and everything burn .
Said to our gas agency (I O C L) you will claim upto 2 lakh but my parents everyday ask gas delar about claim money he said to us wait and wait till date
This yojna my mom’s name. details below
consumer no – 70638341**.
Name – tara davi
Distribution’s name – m/s GAURA INDANF GRAMIN VITRAN
PO – GAURA . PS- LAXMIPUR
PIN – 811312.
Kindly help us sir we are grateful to you
You can call me sir 82505032**
Nobody help poor people .
Kindly help us about it sir
Dear Indrajit,
Did you file Police FIR?
Did you formally submit insurance claim form to the Gas Agency?
There was Gas leak and fire incident on 10.01.2018, my wife and my Father-in-law had burns and was hospitalised for treatment for 6 weeks, we have claimed the insurance, but till today we havent got any compensation, we have been following with the Gas Agency. / HP Regional office in Bangalore, but till today haven’t got any information on the insurance claim – The Officials at HP say that the claim has been sent to Mumbai for compensation and They have nothing else to say when the claim will be reimbursed, We have been visiting their office every now and then. Need help
Dear Rangaraj,
Suggest you to submit your grievance via HP portal directly.
Here is the link..
Sir.. I want to know that if in FIR a person who get burn due to leakage and said to police in critical condition that ..they not properly fit the regulator….then also claim can be taken
Dear Santosh,
Can still claim but the Insurer may investigate the case and then decide whether to accept or reject the claim..
please advised to me the any insurance of cylinder than catch the fire durinfg working.
sir calim milta hai ki nhi ek saal teen mahne ho gaya jab patna indian gas office jate hai tab bolt a hai is week ho jaye ga lekin avi tak hame calim nhi mila
Dear Rohit,
If your claim is genuine, suggest you to escalate your issue with senior officials of your LPG company.
Are you referring to LPG distributor or are you contacting LPG company directly?
Dear Sir,
Patna Office had sung, I did not receive any help, I have spoken to you for months, but I have not heard anything yet.
plaese call 7503817215
Thanks for sharing it
Dear sir,
Pls advise me how to complaint in gas company. My anty lost her life in gas accident at home. But nobody help us
Dear Anujkumar,
Sorry to know this!
Kindly first register FIR at police station & give complaint at your LPG distributor office for insurance claim.
9644636580 sir please contact
Rohit kumar singh
dear sir
28.8.2017 मै रोहीत कुमार सिह मेरी माँ मर गई
गैश के लीक होने के वजह से हुआ था अभी तक
कोई सहायता हमे नही मिला 7503817215
Dear Rohit ..Sorry to know about the loss of your mother!
Did you inform about the unfortunate incident to your Gas distributor/ LPG company??
dear sir
डिस्ट्रीब्यूटर से बात करने से
जनवरी से बोल रहे है। कि
अभी मिलेगा अभी मिलेगा
अभी तक कोई सहायता नही
मिला 7503817215
Dear Rohit,
You can escalate the issue with your LPG Gas company directly.
Kindly visit your lpg company’s portal and submit your complaint/grievance.
Dear Sir,
My Neighbour suffrered with loss of Property (Mess) due to Fire accident caused either by short circuit of Gas blast which is not sure.
Can he get benefit of LPG Insurance policy
Kindly suggest.
Thanks,
Regards,
Kiran Kulkarni
Dear Kiran ..You may suggest them to inform Gas distributor & Police dep immediately.
Can submit insurance claim with the distributor. They may investigate the incident.
Dear Friends,
last week my brother-in-Law is expire during gas leakage accident in rajasthan but he have not any insurance
can u help me he is eligible for this type of claim please guide or reply me urgent basis
Please provide solution how to claim this type of insurance
Mob 7666896330
Dear Ramcharan ..Kindly refer to our conversation in Linkedin..
Very nice information for me
Hi Sreekanth,
As per above discussion, It is came to know that consumer need not to pay premium/ or take any insurance for this.
Now, my question is, from few days some people came to home and forced us to take Insurance otherwise we won’t get riffled cylinder.
Please suggest what action need to take?
Thanks
Manik
Dear manik,
Can you kindly share the details of those Insurance policies ?? (Plan name or company etc)
Sir i need my gas cylender make insur how make tell me
Dear Khayum ..There is no need to apply for any separate insurance for this, if you take LPG connection then automatically you are eligible for this insurance. No need to pay any insurance premium too.
really a goood news as iam not aware of this insurance before seeing this post. every lpg customer should know it.
sir kitne ka bima distibuter dwara milega , hame manthly kitna premium dena hoga
Dear anil ..The coverage amount is Rs 40 Lakh and there is no need for you to pay any premium.
ok thanks sir so much
Dear sir,
Pls Suggest Me…
Recently I got Fire Accident in My Home Due to Gas, Luckily We are Safe. But I Have Lost All My Property inside Of My Home So, Pls Let Me Know Is there any Insurgence for my Fire Accident. It Would be helpful for me.
Thank you Very Much
Dear RAZAK..Did you file FIR in the nearest police station? Kindly visit your LPG distributor office, inform them about the accident and submit the claim forms.
Thank you Very Much
sir..
hi,
My elder bother’s house complete damaged due fire on dated 03/09/2016 ( suspected due to gas cylinder vrust/ electric shurtcurit) at 1.30 AM approximately.
Can he is eligible for calming the insurance.
Kindly suggest
Dear Umesh..If the accident is due to cylinder burst then you can contact your LPG distributor and submit the claim form. Also, do inform about the accident to Police.
HI , my father passed away due to fire accident due to gas … how to proceed further . accident due to gas leak by mistake… will it cover the insurance . Your response will be helpful
thanks,
bala
Dear Bala.. Kindly contact your LPG gas distributor immediately and inform about this accident.
Kindly go through the points given in the above article under ‘How to claim the insurance in case of an accident?’
sir, how to get for cylinder in kolkata. i damber subba Iam service in kmc kolkata. Iam staying rented in pannasari (behala) the owner of house not rent ed receipt .because my document all kalimpong add. I went to needed for cylinder.
Dear sreekanth,
U r doing a great work, providing awarness itself a good work.
I just wanted to ask your opinion about income tax,
As you know people are paying many taxes like service tax, sales tax , exercise tax and many kind of taxes,
They are paying lots of money on the name of tax. And more important income tax if a person gets 10 lacs of earning he almost pays near about 3 lacs with the name of income tax,…..
What you think paying income tax to the govt. Is right or wrong
Dear Rajesh,
It’s a law, we have to abide to it, whether we like it or not.
Govt needs money to serve public and build economy and income tax collections are one of the primary sources of income to the Govt.
Sir mere father ka khana banate samay 29/6/2016 ko gas leakage ki wajah aag lag gaya unko aims me admit karaya gaya waha par 1/7/2016. Ko unki death ho gai mujhe insurance claim karne k liye kya karna chahiye plz sir detail me bataye…
Dear aditya ..You need to inform about the accident to your LPG distributor. The distributor then informs the concerned oil company and the insurance company about the same. You are required to submit to the Oil Company the originals of Death Certificate(s) and Post-Mortem report(s) /Coroners report/Inquest report, as applicable, in case of deaths.
Sir jab hamne distributer se contact kiya to o mnaa kr rhe h ki aisa koi insurance nhi h sir plz help me
Dear aditya ..I believe that they are mis-leading you.
Dear aditya,
Lodge an fir, to the name of distributer for misleading and providing wrong information,
There after he will guide you for the same,
There are many ways to get ur work done just think about it, which one is best and easy for you
Sir, my friend has applied for lpg fire accident death claim .The distributor had rejected the application by saying that he was surprised to hear the death caused due to lpg leakage accident and the accident happened at June 2014 the application was filed in February 2016 he simply rejected why you have not applied for nearly 18 months. in the application it is mentioned that the delay is due to awareness and nothing else thanks that . since he is uneducatedtthough the occurrence was informed to the dealer immediately but he don’t know about the. claim procedures . what is the next step he has to take ? Whether to apply to the higher office or to file in consumer forum or in civil court of law ? Then your title says up to rs 40 lakh can be got but in the box news it is mentioned as rs 5 lakh for death rs 1 lakh for medical treatment and rs 1 lakh for property damages and at the same time it is mentioned in the same time mentioned in the United India insurance company policy as rs 10 lakh for death and rs 50 lakh for event which is correct , it is confusing please explain it clearly . Thankyou .
Sir.i want the united india insurance company poicy number and the address to send notice .
Dear Gunasekaran..Kindly contact your respective LPG Gas distributor.
is it true?????????
Distributor is asking for isurence premium 75 rupees.is that vald
Dear Rajesh..No premium is collected from the LPG customer.
Kitne ka insurance hota h bhai
Sir , is their any prescribed format for claim if so I need it. Then on what basis the victims will be paid? ex. age ,income, dependants how it can be notified to company ? Can we claim as that of MACOP cases ?I want. details for claiming LPGas accident death .please assist me.
Dear Gunasekaran..As of now I do not have any template. You may take help from your LPG distributor. You can notify about the claim (if any) to your LPG distributor.
Dear Srinivash Ji,
An incident take place last week, my mother get injured by Gas and burned, then my family doctor is giving treatment at home.
Please guide me if we can file claim, if yes how ?
Dear saurav..Yes, you can claim. Kindly follow the claim procedure as given in the article.
Dear Mr.Srikanth,
Very great initiative.Please keep it up.
Still we need more and more awareness on LPG accidents.
Thanks
Ashok
Good work …..
Thanks for the great information sir.
Shreekant Ji ,
last year mere neighbour ke yaha HP Gas ka cylinder blast ho gaya that ,
because of that mere house ke 1st floor per aag (fire) lad gayi ore sab kutch damage ho gaya that .
kya mujhe es damage ka compensession mil sakta h .
Es insurance ko hum kaise claim kar sakte h .
* Cylinder neighbour ka that
* Cylinder bhi neighbour ke home per hi blast hua that.
* es blast k karan Property meri damage ho gayi
Shyam Mehta
Sonkatch
Dist- Dewas
M.P.
Dear Shyam ..Your neighbor can claim LPG insurance. You are also eligible to claim ‘Third party liability insurance’from the concerned LPG distributor / LPG company.
Shreekant ji
what should i do ,,to claim the insurance
kya mujhe neighbour per civil case file karna chahiye ya LPG dealer ore distributor per Civil case karna chahiye ya teno ko party bana kar case karna chahiye
ya phir upbhoka forum mein case karna chahiye Gas company per
neighbour ne to upbhokta forum mein case file kiya hai Gas Company ke against.
pls guide…..
Dear Shyam,
Suggest you and your neighbor to approach the LPG distributor and submit insurance claim forms. When did the accident happen (date)?
Shreekant ji ,
the accident was happend on 28.4.14, in that accident Cylinder blast was happened @ my neighbour’s house and
his 2 family member’s got injured and get hospitalized and my house’s 1st floor get burnt because of
fire .( poore floor per aag lag gayi ore sub jal gaya)
after the accident we ( me n my neighbour ) approched the distributor , same day he visited the accident place
and made us assure tht Insurence claim will be given to all of us ( to my neighbour against Hospital bill and
to me against propery damage ).
after few days the Gas company officer /insurance valuar visit the accident site ( my and neighbour’s house) .
after that Distributor assures us that the papers has been submitted soon we get the claim.
after that whenever we ask the distributor / company’s sales officer about claim status they said the process is
on soon we get the claim.
But 2 month’s back (after 1 year and 4 months of accident) distributor told me that only neighbour’s claim has
been accepted and he will get the insurance amount.my claim has been rejected by the company ,,,
now pls suggest what i have to do …….
my neighbour has not accepte the claim amount and he went forward to ” Consumer Forum ” ……
pls guide what should i do
Dear Shyam,
Has the police been informed about this accident? I am sure you too are eligible to claim ‘Third party liability insurance’. Suggest you to approach a lawyer and get legal opinion in this matter.
good information but people need awareness…….
26.08.2015 ko hp gas slander fat Jana Sa Mara 2 majila bending ger gai hai. Mohd javed Rudrapur Uttarakhand India
Good informative website. Do u know when, I mean in which year this insurance started?
hai please send any detailes of thise policy how to guide
how can claim gas connection accidental case.
Dear Ratan.. go through the points related to claim procedure, as mentioned in the article
R/Sir,pls provide to insurance policy all consumers
It is very important n helpful for the people
thanks to sreekanth garu
You are welcome dear Appalaraju . Keep visiting!
Dear friend,
You have done a Great Work. Thanks a lot. Please continue on the common issues.
Thank Vijay! Keep visiting!
How can i know that i am insured
Dear Binu,
You can visit your Gas distributor and try to get the insurance cover details. All LPG customers are covered under this insurance.
Thanks for the information
REALLY INFORMATIVE NEWS
it is very good news for all the lpg consumer
Dear friend,
Great work indeed! Thank you very much. Pl. continue the good work.
Thank you Krishnaswamy.
dear sir
kindly let us know distributor provide the bond . or personal we will ask to them?
sir gas insoranc har 2 sal ma renu karana padtaha